Tech Jobs in Wilmington, DE
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Wilmington, DE sits at the crossroads of the Delmarva Peninsula and the Atlantic Coast, boasting easy access to major airports and a burgeoning tech ecosystem. The city’s blend of historic charm and modern infrastructure attracts talent from across the region, while local universities and research institutions feed a steady pipeline of skilled graduates.
The tech landscape here is dominated by defense contractors such as Lockheed Martin and CACI, alongside global IT firms like IBM and Deloitte. Biotech and pharmaceutical companies, including Medtronic and local research labs, drive innovation, while logistics giants—UPS, Amazon, and regional freight startups—rely on data analytics and automation. Downtown Wilmington hosts a vibrant startup scene, supported by incubators and co‑working spaces.
While Wilmington’s median home price hovers around $300,000—moderate compared to larger metros—cost of living remains high relative to the state average. Transparent salary listings empower candidates to negotiate offers that reflect both the competitive local market and the specific demands of defense and biotech projects.
HR Operations Coordinator
Company: Alkermes
Location: Wilmington, NC
Posted Mar 15, 2024
<p><strong>Job Description<strong> <p> <p><strong>Summary<strong> <p> <p>Reporting to the Sr Manager HRBP in Wilmington this individual is responsible for supporting the Wilmington OH HR team <p> <p><strong>Key Result Areas<strong> <p> <p><strong>HR and Talent Acquisition Support<strong> <p> <ul><li>Responsible for overseeing and arranging New Hire onboarding and New Hire Orientation schedule including the orchestration of presentations manager lunch appointments and new hire social activities<li> <li>Provides support to HR Business Partners for the termination process by preparing termination packages as requested including as required separation agreement final benefit calculations unemployment process instructions and COBRA information Will process terminations in HRIS and update HRIS as required otherwise <li> <li>Assist the HRBPs with daily transaction changes including supervisor changes title changes and promotions adjustments ensure accuracy of organizational and reporting structures both in HRIS and in hard copy Org Charts for audit readiness <li> <li>Manage employee documents of record<li> <li>Will work with the HRBPs on research for projects data audits reporting needs and support on key presentations<li> <li>Assists HR Team with customerrelated issues as first point of HR contact fielding employee requests and routing to appropriate team member andor researching response for review before responding to employee directly <li> <li>Liaise with US Benefits US Leaves and Accommodations and US Payroll for employeerelated questions monitoring communication and program implementation Point of contact for employee wellness initiatives on site <li> <li>Serve as Key Functional Representative for Alkermes POs act as department liaison for contract submission and followthrough Agiloft<li> <li>Support Wilmington Talent Acquisition Team through liaison with Recruiting Associates for onsite interview scheduling and facilitation generating offer letters in ORC with oversight from TA <li> <ul><p><strong>HR Compliance<strong> <p> <ul><li>Maintaining compliance with the Federal government by ensuring I9s are completed by both the employee and Alkermes within specified time frames<li> <li>Maintains and updates required labor postings and displays<li> <li>Proactively seeks knowledge and expertise in the HR environment as well as general business trends and practices<li> <li>Manages work to ensure all deliverables are met on a timely and quality basis according to Alkermes standards<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>Bachelors Degree in Human Resources Management or related field or equivalent experience<li> <li>Two or more years of experience in HR Administrative functions<li> <li>Fundamental knowledge of global HR regulations awareness of HR trends and best practices regarding governance<li> <li>Ability to discover and see compliance risks that may arise and raise with HR leadership for action<li> <li>Experience managing relationships with internal stakeholders across departments eg legal finance<li> <li>Advanced skills in Microsoft Office and demonstrated ability to learn new technology systems<li> <li>Demonstrated ability to work independently meet deadlines and work in a fastpaced environment<li> <li>Demonstrated ability to pay attention to detail and strong organizational skills<li> <ul><p>Alkermes Inc is an equal employment opportunity employer and does not discriminate against any applicant because of race creed color age national origin ancestry religion gender sexual orientation gender expression and identity disability genetic information veteran status military status application for military service or any other class protected by state or federal law <p> <p>Hybrid <p> <p>LIRS1 <p> <p><strong>About Us<strong> <p> <p>Alkermes plc is a global biopharmaceutical company that seeks to develop innovative medicines in the field of neuroscience The company has a portfolio of proprietary commercial products for the treatment of alcohol dependence opioid dependence schizophrenia and bipolar I disorder and a pipeline of clinical and preclinical candidates in development for neurological disorders Headquartered in Dublin Ireland Alkermes has a research and development center in Waltham Massachusetts a research and manufacturing facility in Athlone Ireland and a manufacturing facility in Wilmington Ohio For more information please visit Alkermes website at wwwalkermescom <p> <p>Alkermes Inc is an equal employment opportunity employer and does not discriminate against any applicant because of race creed color age national origin ancestry religion gender sexual orientation gender expression and identity disability genetic information veteran status military status application for military service or any other class protected by state or federal law Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA Alkermes is an EVerify employer<p>
Head of Global Ops Finance
Company: Analog Devices
Location: Wilmington, NC
Posted Mar 17, 2024
Analog Devices, Inc. is seeking a strategic and operationally focused finance leader for a position based in Boston or San Jose. The role involves partnering with the EVP of Global Operations, managing a global finance team, and driving growth and profitability. Key responsibilities include developing and executing long-range strategies, managing manufacturing finance, and leading global operations budget and forecast processes. The ideal candidate should possess strong analytical skills, excellent communication abilities, and a track record of influencing business partners.
Brand Technical Sales ZSW
Company: IBM
Location: MX Ciudad de México
Posted Mar 15, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> The infrastructure running industries likes transportation energy insurance banking or healthcare is quickly changing as the worlds relationship with technology evolves Companies have more choices than ever before between onpremise offpremise or a hybrid approach Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <div style=textalign justify> <div> <div style=textalign justify> An IBM Z Architect is a leader in the definition and architecture of an endtoend solution including the IBM Z platform During construction a Z Architect is the advocate for the client and guides the technical team The Z Architect defines the structures of solutions and architectures to address client business strategy amp problems understands client needs and business constraints works in levels of abstraction applies industry knowledge and leverages appropriate business elements and IT to address those needs ensures viability of the proposed solutions conducting solution assurance assessments identifies and mitigates potential risks to the success of the project proactively mediates resolutions to project conflict and documents architectural decisions across the above elements The Z Architects work is focused on the front end of the solution lifecycle listening to stakeholders understanding their business problem their requirements making tradeoffs between the business requirements constraints of the system and concerns of the various stakeholders and systematically forming incrementally more detailed definitions of the structures of a solution an architecture Focuses on IndividualTeam DepartmentOperational Objectives <div> <p> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> SMPE <br> OpenShift <br> Ansible <br> Linux <br> Oracle <br> Virtualization Technologies DockerPodman KVM <br> Provide technical support to customers during the process of software solutions transferring knowledge and interfacing with the laboratory <br> Participation in Performance meetings for sales planning control of sales activities technical or commercial <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> zOS Operational System PARMLIB SDSFTSO USS zFS SMF RMF <br> zOS Architecture <br> GitHub or others similars <br> Cloud Modernization Skills <br> Red Hat <br> zCX <p><div>
Field Support Representative
Company: N2
Location: Wilmington, NC
Posted Mar 16, 2024
<p><span>Do you have a knack for finding the perfect balance between productivity and relationshipbuilding at work Do you find yourself regularly going above and beyond to find creative solutions to everyday problems Is it true for you that its not just about <span><em><span>what<span><em><span> you get done but <span><em><span>how<span><em><span> you get it done If you easily answered yes to all three then were looking for you to join The N2 Company as a Field Support Representative<span><p> <p><span>N2 is Americas leading publisher of community magazines Were proud of our awardwinning media brands they reach millions of readers in 47 states and help great businesses connect with ideal clients but were even more proud to provide supportive and fulfilling remote work opportunities for our people <span><p> <p><span>At N2 Field Support Representatives are our liaisons between our Home Office team members and our sales rock stars known as Area Directors On the Support team Field Support Reps play the role of coach teacher and troubleshooter when helping Area Directors across the country They deliver impeccable service through written and verbal communication and while each team member is equipped to answer all types of questions this Field Support Representative role will focus a little more on queries and issues related to the design of our print publications <span><p> <p><strong>The hours for this role are 900am to 500pm ET Monday through Friday <strong><span>Well begin conducting virtual interviews with qualified candidates right away This role will be fully remote<span><strong><em> <em><strong><p> <p><span>Think youve got the attitude AND the aptitude to join our team for this exciting fulltime role Keep reading and apply today via the link below<span><p> <p><strong>In A Typical Day Youd<strong><p> <ul><li><span>Help Area Directors develop their skills while building oneonone relationships with them<span><li> <li><span>Train Area Directors in our processes and procedures via phone conferences <span><li> <li><span>Respond to a steady stream of questions concerns complaints and everything in between via phone and email with both Area Directors and their advertising clients <span><li> <li><span>Work both individually and within a small closeknit team to solve problems <span><li> <li><span>Answer incoming phone calls to cover current staffingpattern needs<span><li> <li><span>Brainstorm and implement ways to be proactive in your role to reduce reactiveness in engaging with Area Directors<span><li> <li><span>Collaborate with our Design team to help Area Directors understand our design process and administrative tasks <span><li> <ul><p><strong>To Land This Gig You Need To<strong><p> <ul><li><span>Truly enjoy helping others<span><li> <li><span>Be a quick learner with a desire to grow<span><li> <li><span>Be confident making decisions based on your knowledge and training<span><li> <li><span>Exhibit allstar communication skills both over the phone and in email<span><li> <li><span>Know the ins and outs of Microsoft Office products and Google Workspace<span><li> <li><span>Be resourceful and adaptable in an environment of change<span><li> <li><span>Have a <span><em><span>we<span><em><span> not <span><em><span>me<span><em><span> attitude<span><li> <li><span>Be able to work calmly with fastpaced deadlines <span><li> <ul><p><strong>Some Things We Bring to the Table Are<strong><p> <ul><li><span>Full health care package <span><li> <li><span>Free basic dental<span><li> <li><span>401k with company match <span><li> <li><span>Generous paid time off including a one week paid Holiday Break <span><li> <li><span>Twelve weeks paid maternity leave<span><li> <li><span>Threeweek paid sabbatical after fourth year of service<span><li> <li><span>Access to a licensed nutritionist <span><li> <li><span>$7K toward purchase of first home <span><li> <li><span>Financial planning services<span><li> <li><span>Employee Assistance Program with mental health services and more <span><li> <li><span>Annual $400 wellness stipend<span><li> <li><span>Monthly remotework reimbursement<span><li> <li><span>Access to LinkedIn Learning<span><li> <li><span>Pet care discounts and insurance<span><li> <li><span>The ability to help fight human trafficking through N2GIVES our giving program <span><li> <ul><p><span>While your skill set is important to us your attitude is just as significant Our team is made up of emotionally healthy people who genuinely enjoy working together in positions theyre passionate about We do this in a dramafree work culture based on trust respect and humility We promote based on consistent quality performance and we intentionally nurture our team members professional development because we promote from within every chance we get Our culture is more essential to us than our product though we take a tremendous amount of pride in both As we like to say brilliant jerks need not apply<span><p> <p><span>Think youd like to join the N2 team Apply now at <span><span>n2cocomopportunities<span><span><span><p> <p><br ><p> <p><em><span>N2 is proud to provide equal employment opportunities EEO to all team members and applicants for employment without regard to race color natural hairstyles religion gender sexual orientation gender identity or expression pregnancy parental status national origin age disability genetic information including family medical history marital status political affiliation military service amnesty or status as a covered veteran in accordance with applicable federal state and local laws N2 conforms to the spirit as well as complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities These protections extend to all management practices and decisions including recruitment and hiring appraisal systems promotions training and career development programs Consistent with these obligations EEO also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs observances and practices<span><em><p> <p><span>N2GLI<span><p> <p><span>LIWR1<span><p> <p><span>W2N2<span><p> <p><span>LIRemote<span><p>
General Manager, Intelligent Supply Network
Company: TraceLink
Location: Wilmington, NC
Posted Mar 15, 2024
<div> <p><strong><span>Company overview<span><strong><p> <p><span>TraceLinks software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance visibility and decision making It reduces disruption to the supply of medicines to patients who need them anywhere in the world<span><p> <p><span> <span><p> <p><span>Founded in 2009 with the simple mission of protecting patients today Tracelink has 8 offices over 800 employees and more than 1300 customers in over 60 countries around the world Our expanding product suite continues to protect patients and now also enhances multienterprise collaboration through innovative new applications such as MINT<span><p> <p><span> <span><p> <p><span>Tracelink is recognized as an industry leader by Gartner and IDC and for having a great company culture by Comparably<span><p> <div> <p>TraceLink is the largest and deepest source of realtime product process and partner orchestration data for the global Healthcare and Life Sciences HLS supply chain Through its interoperable digital network of 1500+ customers and 290000+ authenticated and onboarded trading partners TraceLink enables every HLS supply chain segment to connect collaborate and share data to ensure the safe and secure availability of medicines and healthcare products for patients that rely on them<p> <p><b>General Manager Intelligent Supply Network<b><p> <p>TraceLink is hiring a General Manager for its Intelligent Supply Network ISN business unit which is responsible for leveraging and building worldchanging AI machine learning reporting and analytics products using the endtoend realtime data set that TraceLink maintains As the General Manager ISN you will direct and own the overall strategy business operations and gotomarket for all TraceLink products in this domain and will be responsible for engaging directly with TraceLink customers to build compelling use cases<p> <p><b>Reporting Structure<b><p> <p>The GM Intelligent Supply Network will report directly to TraceLinks Chief Operating Officer COO<p> <p><b>Role amp Responsibilities<b><p> <ul><li><b>Strategic Planning amp Customer Engagement <b>You will assume leadership for defining the strategic market opportunities and overall priorities for the operations of the business unit In this capacity you will in a marketfacing capacity with customers prospects and partners to determine and prioritize the challenges and product use cases to which TraceLinks AIML team will apply development effort<li> <li><b>Business Development amp GotoMarket Execution <b>You will direct crossfunctional business development activities in Business Management Marketing and Operations to ensure that commercial execution leads to the achievement of business unit goals strategic financial product and otherwise you will serve as TraceLinks leading authority on the utilization of predictive analytics machine learning and artificial intelligence technologies for the life sciences and healthcare supply chain and you will be expected to engage customers and speak at public events on a frequent basis<li> <li><b>Business Unit Ownership <b>You will be responsible for developing annual operating plans for the Intelligent Supply Network business unit and you will work collaboratively with Finance business partners to ensure that business unit investments are achieving operational and financial goals<li> <ul><p><b>Qualifications<b><p> <ul><li>510+ years of relevant operational experience in a fastpaced commercial supply chain analytics environment required<li> <li>Experience within pharmaceutical healthcare or life sciences is highly preferred experience could be sourced from any combination of industry consulting or commercialization of hightech products as a vendor to industry<li> <li>Demonstrated understanding of and experience in applying dataanalytics models to commercial supply chain problems and use cases<li> <li>Demonstrated leadership and strategic planning skills preferably in highgrowth crossfunctional settings<li> <li>Exceptional written and communication skills and the ability to translate complex topics in analytics machine learning and artificial intelligence into customercentric use cases that will engage Clevel executives<li> <li>Ability to think strategically about multidimensional challenges facing the global pharmaceutical and healthcare supply chain and the ways in which new business models and the application of advanced machine learning andor artificial intelligence may unlock value within a digital supply network<li> <li>Demonstrated consultative approach to engaging with customers to gather feedback which can be translated into product requirements for innovative ROIdriven solution use cases<li> <li>Inherent intellectual curiosity and desire to learn about new technologies and how they may be applied to solve critical realworld problems in supply chain and healthcare environments<li> <li>BSBA or equivalent experience required MBA or similar advanced degree in a relevant field such as analytics or computer science is a plus<li> <ul><div> <p><em>Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact CandidatePrivacytracelinkcom <em><p> <p><br ><p><div>
Senior Technical Business Analyst- Core Booking Integrations
Company: nCino, Inc.
Location: Wilmington, NC
Posted Mar 16, 2024
<p>nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking <p> <p>Were seeking a Senior Technical Business Analyst to join our Core Booking Integrations team This position will primarily involve working on core booking integrations and analysis in collaboration with our engineering teams individual will play a crucial role in bridging the gap between business needs and technological solutions <p> <p>We are targeting candidates with prior experience in the bankingfinancial industry particularly in integrating bank core systems The Senior Technical Business Analyst will direct the technical operations of a team of business analysts providing guidance and expertise to ensure the successful delivery of Core Booking integration initiatives Primary responsibility includes field mapping data transformation and process optimization all while minimizing the need for coding This role is based onsite at our headquarters in Wilmington NC Join our team <p> <p><b>Responsibilities <b> <p> <ul><li>Provide technical direction to a team of business analysts providing mentorship guidance and support <li> <li>Strategize with product managers engineers and other stakeholders to ensure successful product delivery <li> <li>Collaborate with business stakeholders to gather document and analyze detailed business requirements <li> <li>Translate business requirements into technical specifications and ensure alignment with organizational goals <li> <li>Analyze core banking Application Programming Interfaces APIs and data structures to identify integration points and data exchange mechanisms <li> <li>Develop a deep understanding of nCinos solution capabilities to ensure effective alignment with diverse core banking systems <li> <li>Design integration strategies that facilitate data synchronization transaction processing and information sharing across systems <li> <li>Lead the process of field mapping and data transformation translating data formats between different platforms without extensive coding <li> <li>Document integration workflows mapping rules and transformation logic for future reference and knowledge sharing <li> <li>Evaluate and provide feedback on integration tools suggesting improvements and optimizations to enhance efficiency and effectiveness <li> <li>Monitor and troubleshoot integration processes identifying and resolving data discrepancies errors and performance issues <li> <ul><p><b>Qualifications <b> <p> <ul><li>Bachelors degree in Computer Science Engineering or comparable field <li> <li>5+ years in software andor Banking experience specifically in the loan operations space or a combination of education experience leadership and team operational management skills <li> <li>Strong understanding of banking processes financial products and core banking application architecture <li> <li>Strong understanding of working with Application Programming Interfaces APIs data formats JSON XML and integration protocols REST SOAP <li> <li>Experience in mapping data fields defining transformation rules and ensuring data consistency during integrations <li> <li>Experience building configuration driven integrations that do not require a lot of custom coding <li> <li>Excellent analytical skills with the ability to dissect complex integration challenges and propose effective solutions <li> <li>Strong communication skills to collaborate with technical and nontechnical stakeholders <li> <li>Detailoriented mindset with a commitment to delivering accurate and reliable integration outcomes <li> <li>Ability to lead and mentor other analysts and manage priorities <li> <li>Problemsolving aptitude with the capacity to diagnose issues and implement timely solutions <li> <li>Proficiency in using integration tools and platforms <li> <ul><p><b>Preferences <b> <p> <p>Experience with Salesforce <p> <p>Knowledge of middleware tools such as Mulesoft or Informatica <p> <p>If you thrive in a highenergy entrepreneurial environment we invite you to share your passion ideas and excitement at nCino <p> <p>nCino provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status disability genetics or other protected groups In addition to federal law requirements nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <p> <p>nCino is committed to the full inclusion of all qualified individuals As part of this commitment nCino will ensure that persons with disabilities are provided reasonable accommodations If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions andor to receive other benefits and privileges of employment please contact us at recruitingncinocom <p> <p>Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success We strive to create workplaces where employees are empowered to bring their authentic selves to work<p>
Business Manager - Track & Trace
Company: TraceLink
Location: Wilmington, NC
Posted Mar 16, 2024
<div> <p><strong><span>Company overview<span><strong><p> <p><span>TraceLinks software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance visibility and decision making It reduces disruption to the supply of medicines to patients who need them anywhere in the world<span><p> <p><span> <span><p> <p><span>Founded in 2009 with the simple mission of protecting patients today Tracelink has 8 offices over 800 employees and more than 1300 customers in over 60 countries around the world Our expanding product suite continues to protect patients and now also enhances multienterprise collaboration through innovative new applications such as MINT<span><p> <p><span> <span><p> <p><span>Tracelink is recognized as an industry leader by Gartner and IDC and for having a great company culture by Comparably<span><p> <div> <p><b><span>The Role<span><b><p> <p><span>To support our rapid growth TraceLink is seeking a business manager for our Track and Trace business to support our gotomarket strategies and expansion into adjacent markets As more companies seek to digitalize their supply chains and execute processes with their partners TraceLinks multienterprise digital network platform provides a proven solution used by 1500+ customers and 290k+ of their supply chain partners The Business Manager will work with General Manager and other Commercial functions to create and execute gotomarket strategies develop campaigns to engage prospective buyers and identify new opportunities for traceability and supply chain digitalization beyond regulatory compliance <span><span>This is a high visibility position within TraceLink with daily interactions with the senior and executive management team<span><p> <p><b><span>Responsibilities<span><b><p> <ul><li>Research adjacent industries to identify opportunities for TraceLinks solutions<li> <li>Define the challenges capabilities and value related to TraceLinks solutions in these industries<li> <li>Identify the Ideal Customer Profile and key buyer personas and develop targeted value propositions<li> <li>Develop commercialization and marketing strategies for entry into adjacent industries <li> <li>Research competitor offerings and develop competitive positioning <li> <li>Collaborate with value engineering to develop models quantifying TraceLinks value and competitive differentiation <li> <li>Collaborate with content marketing and sales enablement to set the strategy for lead generation and sales enablement<li> <li>Collaborate with product management and the services center of excellence to determine product roadmap prioritizations and service model strategies<li> <li>Design implement and manage a Customer Launch Program with support from Product Management and Services Center of Excellence teams <li> <li>Monitor KPIs for assigned products including total addressable market market penetration winloss analysis and average selling price<li> <li>Work with the General Manager to identify strategic growth areas and business expansion<li> <ul><p><br ><b><span>Qualifications<span><b><p> <ul><li>A minimum of 5 10 years experience with a prior work history in the supply chain for medical device manufacturers and pharmaceutical manufacturers with a focus on clinical supplies management <li> <li>Expert in understanding the current supply chain challenges within medical devices or related industries<li> <li>Experience working with users and business stakeholders to identify market requirements and develop business cases <li> <li>Experience working for healthcare SaaS solution providers or deep experience managing the selection and implementations of SaaS solutions preferably related to the supply chain is a plus<li> <li>Bachelors degree in a related field or equivalent experience required MBA a plus <li> <ul><div> <p><em>Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact CandidatePrivacytracelinkcom <em><p> <p><br ><p><div>
Support Analyst I
Company: W. R. Berkley Corporation
Location: Wilmington, NC
Posted Mar 18, 2024
<p><strong>Company Details<strong> <p> <p>Berkley Technology Services BTS is the dynamic technology solution for W R Berkley Corporation a Fortune 500 Commercial Lines Insurance Company With key locations in Urbandale IA and Wilmington DE BTS provides innovative and customerfocused IT solutions to the majority of WRBCs 60+ operating units across the globe BTSs wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible <p> <p>Driven by a commitment to collaboration BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the Whats Next in our industry and beyond <p> <p>With a culture centered on innovation and entrepreneurial spirit BTS stands as a community of technology leaders with eyes toward the future leaders who truly care about growing not only their team members but themselves and take pride in their employees who shine BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles youd never known existed Come join us as we push forward into the future of industry leading technological solutions <p> <p>Berkley Technology Services Right Team Right Technology Simple and Secure <p> <p><strong>Responsibilities<strong> <p> <p>The <strong>Support Analyst I<strong> is responsible for providing daytoday technical support to customers for a range of hardware and software related systems They are responsible for resolving andor escalating complex and unique technical incidents as well as fulfilling service requests within specified SLAs They will respond to and diagnoses problems through discussion with users which includes trouble shooting fault rectification and problem escalation They provide effective and timely resolution of users problems queries or complaints Their daily responsibilities also encompass desktop and laptop imaging desktop and laptop inventory management mobile device setup and support including smartphones and tablets documentation development and customer facing FAQ guidelines report generation of daily incident requests telephony and associated survey responses They are also responsible for outage tasks such as the coordination of widespread severe incident remediation activities They will cross train other team members and take on a leadership role in various projects <p> <ul><li>Support Analyst will be logged in at all times to answer calls and monitor selfservice queues and requests<li> <li>Provide complex and unique technical troubleshooting assistance to customers across all business units<li> <li>Resolve issues utilizing excellent customer service skills problem solving skills technical thinkingreasoning skills and a high level of individual judgment to ensure outcomes of customer satisfaction<li> <li>Assess situations and recognize when escalation is needed andor required <li> <li>Manage and triage multiple incoming priorities effectively by understanding customer needs and meeting service level requirements <li> <li>Delivery various reports <li> <li>Develop documentation and customer facing FAQs <li> <li>Recommend improvements for quality and consistency<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>Excellent verbal and written communication skills<li> <li>Excellent teamwork skills<li> <li>Excellent analytical reporting and documentation skills<li> <li>Dedication to customer service<li> <li>Excellent problemsolving skills including triage and rapid decision making<li> <li>Ability to logically adapt in any customer service scenario<li> <li>Ability to manage to resolution a severe and pervasive outage<li> <li>A minimum of 2 years of demonstrated working knowledge of Microsoft Exchange environment preferred<li> <li>A minimum of 2 years of demonstrated working knowledge of Active Directory administration preferred<li> <li>A minimum of 2 years of demonstrated working knowledge of networking monitoring tools and basic troubleshooting preferred<li> <li>A minimum of 2 years of demonstrated working knowledge of CISCO telephony and associated troubleshooting preferred<li> <li>Working knowledge of Windows 7 Windows 10 Microsoft Office Suite Active Directory VPN Citrix VDI networking and remote tools<li> <li>Demonstrated experience with IT Service Management tools with a strong preference for Service Now<li> <li>Experience working within an ITIL methodology<li> <li>Undergraduate degree in an Information Technology discipline is preferred or equivalent combination of education and work experience <li> <li>Microsoft Certified Professional A+ and Net+ certifications are preferred<li> <ul><p><strong>Behavioral Skill Competencies<strong> <p> <ul><li>Customer Service Oriented<li> <li>Critical Thinking<li> <li>Flexibility<li> <li>Technically Astute<li> <li>Action Oriented<li> <li>Active Learning<li> <ul><p>The Company is an equal employment opportunity employer<p>
FP&A Intern
Company: TraceLink
Location: Wilmington, NC
Posted Mar 16, 2024
<div> <p><strong><span>Company overview<span><strong><p> <p><span>TraceLinks software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance visibility and decision making It reduces disruption to the supply of medicines to patients who need them anywhere in the world<span><p> <p><span> <span><p> <p><span>Founded in 2009 with the simple mission of protecting patients today Tracelink has 8 offices over 800 employees and more than 1300 customers in over 60 countries around the world Our expanding product suite continues to protect patients and now also enhances multienterprise collaboration through innovative new applications such as MINT<span><p> <p><span> <span><p> <p><span>Tracelink is recognized as an industry leader by Gartner and IDC and for having a great company culture by Comparably<span><p> <div> <p><b>Opportunity<b><p> <p> As the Finance Intern you will become a valued and integral member within the finance and accounting team You will work on a variety of projects that directly impact the business such as building financial models assisting in monthly reporting<span> and variance analyses aid in maintaining and auditing operational and financial data across several financial systems<span> Your manager will work with you to make sure your projects are meaningful and relevant based on your interests and development needs<p> <p><b>Responsibilities<b><p> <ul><li>Report on variance analysis for actuals vs budget vs forecast providing clear insights to variances<li> <li>Assist with monthly Forecasting process <li> <li><span>Assist with building quarterly venture capital reporting packages <span><li> <li><span>Assist with process improvement utilizing current financial systems<span><li> <li>Adhoc analysis and projects on an on needed basis <li> <ul><p><b>Requirements<b><p> <ul><li>Undergraduate Graduate student in good standing pursuing a degree in FinanceAccounting or a relevant field<li> <li>Excellent Excel skills amp Proficiency with PowerPoint<li> <ul><ul><li>Strong interpersonal written and verbal communication skills as well as professionalism<li> <li>Ability to work independently and be resourceful in obtaining information when it is not readily available Must be currently enrolled in college throughout the entire internship period<li> <ul><div> <p><em>Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact CandidatePrivacytracelinkcom <em><p> <p><br ><p><div>
Heterogeneous Integration and SI/PI Engineer
Company: Analog Devices
Location: Wilmington, NC
Posted Mar 18, 2024
Analog Devices (ADI) is a global semiconductor leader that offers a culture focused on employees, with opportunities for growth and development. ADI is seeking an RF Design and Signal Integrity engineer for research and development projects related to heterogeneous integration. The ideal candidate should have a M.S. in Electrical Engineering, experience in electromagnetic simulators, and familiarity with design software. ADI is committed to diversity and equal opportunity employment.
Associate Support Engineer (Start Date 8 July 2024)
Company: nCino, Inc.
Location: Wilmington, NC
Posted Mar 16, 2024
nCino is a global leader in cloud banking software, offering exciting career opportunities in Support Engineering. The department values learning, collaboration, and fun, and is dedicated to providing excellent customer service. Responsibilities include triaging customer issues, configuring the platform, and becoming a certified Salesforce Administrator. The company is committed to diversity and inclusion, providing equal employment opportunities and reasonable accommodations.
R&D Back-End Developer Linux/KVM Operating System Development (m/w/x)
Company: IBM
Location: DE Böblingen
Posted Mar 16, 2024
The text describes a job opportunity for an experienced open source developer with a focus on KVM, Linux kernel, QEMU, and libvirt. The role involves designing and coding enhancements, problem determination, bug fixing, and performance analysis. The candidate will interact with open source communities and distribution partners, and is expected to have expert skills in source code repository systems, scripting languages, and test automation. Fluency in English and German is required, with preferred skills in current I/O technologies, virtualization and emulation technologies, platform and I/O device management, IBM Z architecture, and embedded system architectures.