Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Account Manager

Company: Cloudbeds

Location: North America

Posted Nov 30, 2025

The job description outlines an Account Manager role with remote work, focusing on customer success, high-value portfolios, and competitive compensation between $60K-$70K. It emphasizes relationship-building, strategic advisory, and achieving net dollar retention goals in a global team environment.

Senior Talent Acquisition Operations and Systems Analyst

Company: Tekion

Location: USA

Posted Nov 30, 2025

This role involves optimizing talent acquisition systems, ensuring data compliance, and offering competitive compensation and benefits. Ideal for a Senior Analyst with experience in ATS platforms.

Customer Success

Company: ElevenLabs

Location: Mexico

Posted Nov 30, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to support enterprise clients in the Spanish LATAM region.

Security Researcher - Trusted Computing and Cryptography

Company: OpenAI

Location: USA

Posted Nov 30, 2025

The Security team at OpenAI is responsible for protecting the company's technology, people, and products. They prioritize impact, enable researchers, prepare for future transformative technologies, and foster a robust security culture. The role involves mapping, characterizing, and prioritizing cross-layer vulnerabilities in advanced AI systems, driving offensive research, producing technical deliverables, and serving as the primary technical counterpart for external partners.

Engagement Associate

Company: Aleph

Location: USA

Posted Nov 30, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and has gained traction with customers like Webflow, Turo, and Notion. Aleph is hiring for a customer success role that combines data analytics expertise with customer-facing responsibilities.

Product Design Lead

Company: Welltech

Location: Spain

Posted Nov 30, 2025

Welltech is a global wellness company with Ukrainian roots, aiming to help people build healthy habits for life. They have 255 million users and operate in five hubs across Cyprus, Ukraine, Poland, Spain, and the UK. Welltech is seeking a Product Design Lead to join their team and revolutionize user experience for their Muscle Booster app.

Strategic Business Development Lead

Company: Aleph

Location: Remote

Posted Nov 30, 2025

Aleph is an AI-native platform for Financial Planning & Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and is backed by top VCs. Aleph is growing rapidly, with low churn and strong growth, and is hiring a Strategic Business Development Lead to run demos, manage proofs of concept, and engage with senior finance leaders.

Production Manager

Company: ElevenLabs

Location: USA

Posted Nov 30, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Production Manager to oversee language teams and ensure high-quality content creation.

Founding Data Engineer

Company: Elicit

Location: USA

Posted Nov 30, 2025

Elicit is an AI research assistant that helps professionals and decision makers with gathering evidence, reasoning through uncertainty, and increasing good reasoning. The company is hiring a data engineer to build a complete corpus of academic papers and clinical trials, integrate various document types, and broaden the tasks that can be completed in Elicit. The ideal candidate should have 5+ years of experience as a data engineer, strong proficiency in Python, experience with Spark, and strong SQL skills.

Senior Software Engineer, Cross-platform Toolchain

Company: Goodnotes

Location: Asia

Posted Nov 30, 2025

This job posting highlights a compiler engineer role at Goodnotes, emphasizing cross-platform development with Swift and LLVM. The position offers opportunities to contribute to web technology advancements, flexible work arrangements, and professional growth. Benefits include equity, remote work flexibility, and sponsored office visits.

Senior Software Engineer

Company: Leonardo.Ai

Location: Australia

Posted Nov 30, 2025

LeonardoAi seeks a Senior Backend Engineer to join their innovative team, offering impactful work, flexible environments, and growth opportunities in a collaborative AI-driven environment.

Sales Development Representative (Outbound/Enterprise)

Company: Sanity

Location: Norway,Denmark,Sweden,Finland

Posted Nov 30, 2025

Sanity.io is an AI-powered content operating system that helps companies like SKIMS, Figma, and Nordstrom automate and streamline their content operations. The company is looking for a Sales Development Representative (SDR) to join their team in the Nordics region. The SDR will be responsible for engaging with prospects, qualifying leads, collaborating with cross-functional teams, and shaping the sales playbook. Sanity.io offers a competitive salary, stock options, and a positive work environment.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

Related Pages