Lead With Heart - Display Empathy And Compassion Jobs
1,890,735 open positions · Updated daily
The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.
Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.
Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.
Senior Engineering Manager - Banking
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury emphasizes smooth banking operations and reliable systems. The engineering manager role involves leading a team, ensuring high availability, and aligning with company values. The company offers competitive salaries and equity, with a focus on diversity and inclusion.
Senior Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Sweden
Posted Nov 30, 2025
Grafana Labs is seeking a Senior Enterprise Account Executive Growth based in Sweden to prospect and grow existing business across the Nordics. The role involves identifying new opportunities, meeting sales goals, managing the sales process, and becoming an expert in managing the sales pipeline in Salesforce. The ideal candidate will have 5+ years of experience in infrastructure technology sales, a history of consistent goal achievement, and excellent communication skills. Familiarity with open source technology, Salesforce, and sales methodologies like MEDDPICC is a bonus.
Marketing Manager
Company: Canonical
Location: EMEA
Posted Nov 30, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Marketing Manager to lead marketing initiatives and generate awareness, engagement, and pipeline for their products. The role involves end-to-end go-to-market planning, campaign execution, and collaboration with various teams. Canonical offers a fully remote working environment, personal learning and development budget, annual compensation review, recognition rewards, and more.
Software Engineer - CDN Security
Company: Vercel
Location: USA
Posted Nov 30, 2025
Vercel is seeking a Software Engineer to join their CDN Security team. The role involves securing customer websites by identifying malicious traffic patterns, building a scalable firewall, and pushing the state of the art forward for web security. The position offers competitive compensation, inclusive healthcare, mentorship, flexible time off, and a WFH budget.
Senior Software Engineer - Data Infrastructure, Quora
Company: Quora
Location: USA
Posted Nov 30, 2025
Quora is a remote-first company with a mission to grow the world's collective intelligence. They have two platforms: Quora, a global knowledge sharing platform, and Poe, a platform for AI language models. The company values diversity, inclusivity, and collaboration, and is looking for a data infrastructure team member to design and scale data architectures, improve systems reliability, and promote correct data usage.
Principal Machine Learning Engineer - Unified Embeddings
Company: Reddit
Location: USA
Posted Nov 30, 2025
The Unified Embeddings team at Reddit focuses on building advanced multientity large scale embeddings to enhance recommendation systems. They are seeking a Principal Machine Learning Engineer to lead the design and architecture of GNN and transformers based multientity embedding generation, collaborating with cross-functional teams and contributing to product strategy.
Staff AI Engineer
Company: Apollo.io
Location: India
Posted Nov 30, 2025
The job posting describes a Staff AI Engineer role at Apollo, focusing on building and productionizing advanced AI systems powered by Large Language Models (LLMs) and intelligent agents. The role involves working on critical capabilities such as AI Assistant, Autonomous AI Agents, Deep Research Agents, Conversational Assistant, Semantic Search, Search Personalization, and AI Power Automation features. The mission is to leverage Apollo's massive scale data and cutting-edge AI to understand and predict user behaviors, personalize experiences, and optimize the customer journey through intelligent automation.
Staff Software Engineer - Applied AI
Company: Webflow
Location: USA
Posted Nov 30, 2025
Webflow is building an AI-native Digital Experience Platform to empower teams to design, launch, and optimize websites without barriers. They are seeking a Staff Software Engineer to join their Applied AI team to develop generative AI-powered features that enhance speed, creativity, and quality in website building and design. The role involves collaborating with product, engineering, and design teams to identify and implement AI solutions that improve the user experience.
Senior Engineering Manager - Unified Embeddings Platform
Company: Reddit
Location: USA
Posted Nov 30, 2025
This job description highlights a Senior Engineering Manager role at Reddit, focusing on leading the embeddings platform, collaborating with cross-functional teams, and offering comprehensive benefits including healthcare, equity, and flexible work arrangements.
Senior Observability Architect
Company: Grafana Labs
Location: Germany
Posted Nov 30, 2025
Grafana is seeking an Observability Architect to lead a new team focused on post-sales technical partnership and customer experience. The role involves driving customer adoption, providing expert guidance, and collaborating with internal teams to ensure customer success and product value.
Customer Support Incident Responder
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury is a fintech company that provides a complete finance stack for startups and small businesses. They have grown to over 200,000 customers worldwide and prioritize customer experience, even in challenging situations. The company is looking for an Incident Responder to lead customer support during incidents, advocate for customers, and drive continuous improvement.
Performance Marketing Specialist
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury is seeking a Performance Marketing Manager to join their team and help achieve aggressive growth goals through digital marketing campaigns. The ideal candidate should be strategic, detail-oriented, and comfortable managing execution at the tactical level. The role involves working across various platforms, launching and optimizing campaigns, and collaborating with the creative team.