Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Senior Lifecycle Marketing Manager

Company: Earnest

Location: USA

Posted Nov 30, 2025

The Senior Lifecycle Marketing Manager position at Earnest involves providing senior leadership, developing customer journeys, collaborating cross-functionally, and driving engagement and retention across products. The role requires 6+ years of experience in email or lifecycle marketing, expertise in audience segmentation, and strong data analysis skills.

Engineering Manager

Company: branch international

Location: India

Posted Nov 30, 2025

Branch is a mission-driven fintech company providing world-class financial services to the mobile generation in emerging markets. The company values diversity, collaboration, and data-driven decision making. As an Engineering Manager, you will lead a team of engineers, build a technical strategy, and help the team achieve goals through servant-style leadership.

Global Web Analyst

Company: Docplanner

Location: Brazil

Posted Nov 30, 2025

Docplanner Group is a global healthcare platform connecting patients with doctors across 13 countries. They offer products and services to simplify healthcare tasks and improve efficiency. The company is growing, backed by leading investors, and focused on profitability and IPO preparation.

Staff Software Engineer - iOS

Company: MyFitnessPal

Location: USA

Posted Nov 30, 2025

MyFitnessPal is seeking a Staff iOS Engineer to join their MyFitnessPal Engineering Team. The TOTS Team, which the engineer would join, plays a crucial role in driving the company's revenue growth by managing Premium subscriptions, analyzing data, and developing exclusive Premium features. The role involves collaboration, mentorship, and creating impactful solutions for the growing user base.

Commercial Account Executive - Mid Market

Company: GitLab

Location: Sweden

Posted Nov 30, 2025

This job description outlines a Midmarket Account Executive role at GitLab, focusing on managing sales for midmarket customers, collaborating with cross-functional teams, and contributing to sales processes. The position emphasizes building relationships, driving business outcomes, and improving sales strategies through analysis and feedback.

Junior RPA Developer (UIPath)

Company: InPost

Location: Poland

Posted Nov 30, 2025

InPost Group is a leading European out-of-home delivery partner operating in over 15 countries. They provide cost-effective and greener delivery solutions using automated parcel machines, reducing carbon footprint by up to 75% compared to traditional couriers. The company is seeking a person to combine analytical skills with developer experience to design, develop, and maintain robots using UiPath technology, working in an interdisciplinary team and supporting projects in domestic and international markets.

Customer Success Manager

Company: Ekwa Marketing Inc.

Location: Canada

Posted Nov 30, 2025

Ekwa Marketing promotes itself as an innovative healthcare digital marketing company with technical expertise and a commitment to client success. The role of a Customer Success Manager involves building relationships, creating success plans, and driving client growth through strategic communication and proactive management.

SEO Country Lead

Company: Canva

Location: Poland

Posted Nov 30, 2025

Canva is seeking a passionate SEO Country Lead to join their International SEO team and drive growth in Poland. The role involves leading all aspects of SEO for Polish-specific pages, collaborating with a global team, and making data-driven decisions in a hypergrowth environment. The ideal candidate should have proficiency in Polish, experience leading SEO projects on large websites, and strong analytical skills.

Marketing Campaign Project Manager

Company: GrowthAssistant

Location: USA

Posted Nov 30, 2025

The job posting is for a Marketing Campaign Project Manager to oversee and coordinate multichannel campaigns, ensuring smooth execution, client satisfaction, and impactful results. The role requires strong organizational, communication, and time management skills, as well as experience managing campaigns across multiple channels.

Backend Engineer - MetaMask (API Platform)

Company: Consensys

Location: Remote

Posted Nov 30, 2025

Consensys is a company that aims to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on. They work with blockchain technology, particularly Ethereum, to create a more just and equitable society. Consensys offers various roles, including backend Nodejs developers for their API Platform team, which builds backend APIs for MetaMask platforms. The company values diversity, inclusion, and continuous learning, and they provide a high-trust, autonomous work environment that facilitates collaboration and communication.

Senior Observability Architect

Company: Grafana Labs

Location: Sweden

Posted Nov 30, 2025

This job posting highlights an exciting opportunity to drive transformation in Grafana's Customer Experience organization as an Observability Architect. The role involves pioneering technical partnerships, managing customer relationships, and delivering strategic value through observability solutions. Key responsibilities include technical guidance, product adoption, and acting as a customer advocate, with qualifications emphasizing technical expertise and problem-solving skills.

Nurse Educator & Quality Assurance Specialist

Company: Everlywell

Location: Remote

Posted Nov 30, 2025

Everlywell is a digital health company that delivers personalized health insights using AI and human insight. They have transformed care for 60 million people and are seeking a Nurse Educator and Quality Assurance Specialist to support provider education and ensure high-quality clinical documentation and consults.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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