Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Staff Product Designer - Onboarding

Company: Jane App

Location: Canada

Posted Nov 29, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and flexibility. The company is looking for experienced product UX designers to help improve onboarding and customer experience.

Brand & Service Design Senior Manager

Company: Abbott

Location: USA

Posted Nov 29, 2025

Abbott promotes a positive work environment with career growth opportunities, comprehensive benefits, and a mission-driven focus on healthcare innovation. The role emphasizes leadership in brand design, collaboration across teams, and creating impactful experiences for patients.

Senior Director of Information Security

Company: Netwrix

Location: USA

Posted Nov 29, 2025

This job posting highlights a Senior Director of Information Security role at Netwrix, emphasizing strategic leadership, global security program expansion, and impactful responsibilities. The position requires expertise in security operations, cloud architecture, IAM, and incident response, with opportunities to shape long-term security vision and maintain customer trust. The company values innovation, transparency, and collaboration, offering competitive benefits and career growth.

Benefits Specialist - Product Strategy & Reals

Company: G-P

Location: USA

Posted Nov 29, 2025

The Benefits Specialist role involves supporting the strategic lifecycle of global benefits offerings, focusing on renewal processes, vendor management, and collaboration with cross-functional teams. The ideal candidate should have 3+ years of experience in benefits administration, a strategic mindset, and strong communication skills.

Senior Database Administrator

Company: MariaDB plc

Location: Dominican Republic

Posted Nov 29, 2025

MariaDB is a widely used database platform that powers applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a Remote DBA to join their team and provide expert-level support to customers around the world. The role involves performing DBA activities, automating tasks, setting up monitoring, and participating in the community. The ideal candidate should have expert knowledge of MariaDB/MySQL, experience in a 24x7 support environment, and strong troubleshooting skills.

QA Director - Monopoly GO!

Company: Scopely

Location: USA

Posted Nov 29, 2025

Scopely is seeking a QA Director to lead the design and development of a test framework for their flagship title, Monopoly Go, in the US. The role involves overseeing QA teams, promoting a culture of quality, and collaborating with cross-functional teams to drive continuous improvement in a fast-paced environment.

Enterprise Account Executive

Company: Neara

Location: France

Posted Nov 29, 2025

Neara is a company that builds 3D physics-enabled digital twins of critical infrastructure networks to help utilities and infrastructure companies assess risks and make smarter decisions. They are recognized as one of TIME's 100 Most Influential Companies 2024 and are backed by leading venture capital investors. Neara is seeking a Strategic Business Development Manager to drive expansion into European markets, focusing on building a business in the local market and navigating the energy transition challenge.

Principal Software Engineer - Video - Design Experience

Company: Canva

Location: New Zealand

Posted Nov 29, 2025

Canva is seeking a Principal Video Engineer to lead the technical direction for video technology that powers millions of daily exports. The role involves architecting scalable, high-performance rendering systems and pioneering AI-powered video features. The team is focused on building the future of video creation, democratizing video creation through world-class rendering engines, scalable infrastructure, and AI-powered creativity.

Paid Media & Lead Flow Manager

Company: GrowthAssistant

Location: Philippines

Posted Nov 29, 2025

The text is a job description for a paid campaigns manager role at GrowthAssistant, an organization that builds AI-powered voice and omnichannel agents for schools. The role involves managing digital ad engines, optimizing campaigns, analyzing data, and collaborating with creative and client success teams. The ideal candidate should have experience in managing Google Ads and Meta campaigns, working with CRMs, and have strong analytical and communication skills.

Senior Product Manager- ZIO® Hardware

Company: iRhythm

Location: USA

Posted Nov 29, 2025

iRhythm seeks a Senior Product Manager to drive innovation in cardiac health solutions, offering competitive compensation and growth opportunities. The role involves cross-functional collaboration, product lifecycle management, and impactful work in digital health. Benefits include robust healthcare coverage, retirement plans, and a dynamic work environment.

Solutions Architect - Enterprise Platforms (Presales)

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe's mission is to boost the internet's GDP through financial infrastructure. The Solutions Architecture Team collaborates with global brands to drive growth. The role requires expertise in payments, API integration, and strategic problem-solving.

Senior Frontend Engineer - Photo AI

Company: Canva

Location: Austria

Posted Nov 29, 2025

Canva is seeking a Senior Frontend Engineer to join the Photo AI team and work on cutting-edge AI-assisted image editing features. The role involves optimizing performance, collaborating with design and product teams, and mentoring other engineers. Canva offers a flexible work environment, equity packages, inclusive parental leave, and other benefits.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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