Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Executive Assistant (E-Commerce)

Company: Bamboo Works

Location: Philippines

Posted Nov 29, 2025

This job posting seeks an experienced Executive Assistant for a fast-growing European ECommerce company, requiring proactive support in administrative tasks, partnership management, and process optimization. The role offers remote work with a competitive salary range and emphasizes organizational skills, digital proficiency, and multilingual capabilities.

Senior Software Engineer

Company: Podium

Location: Remote

Posted Nov 29, 2025

Podium is seeking a FullStack Software Engineer in Brazil to develop scalable AI-driven systems that modernize dealership communication and transactions. The role involves collaborating across teams, continuously improving the platform, and contributing to a culture of learning and innovation. The company offers a remote-first work environment, generous benefits, and an equal opportunity employer policy.

Project Supervisor - Integrated Marketing

Company: Finn Partners

Location: USA

Posted Nov 29, 2025

FINN Partners seeks a Project Supervisor for a remote/hybrid role with competitive salary, career growth, and a collaborative culture. Apply with resume and cover letter.

Sales Development Representative - Twilio.org

Company: Twilio

Location: Remote

Posted Nov 29, 2025

Twilio is seeking a Sales Development Representative to join their team and play a key role in growing their social impact. The role involves lead qualification, net new customer acquisition, and solution selling within nonprofit SMB accounts. The ideal candidate should have experience in selling and closing in the cloud communications platform market, and a deep personal interest in the social impact market.

Applied AI Engineer

Company: Warp

Location: Remote

Posted Nov 29, 2025

Warp is seeking an Applied AI Engineer to accelerate the transformation of how developers interact with technology. The role involves developing innovative predictive AI features, leveraging user-generated content and team data, and collaborating with product and engineering teams to ship iterative improvements. The company offers competitive salary, equity, comprehensive benefits, and a flexible remote-first culture.

Test Analyst / Senior Test Analyst - Penetration Testing OWASP, Burp Suite

Company: NECSWS

Location: India

Posted Nov 29, 2025

NEC Software Solutions India is a leading provider of end-to-end IT services with 30+ years of experience. They work with diverse industry verticals and have a strong reputation for exceeding customer expectations. The company is seeking a talented Application Penetration Tester to join their growing security team.

Machine Learning Scientist (L5) - Content & Conversation Modeling

Company: Netflix

Location: Remote

Posted Nov 29, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content & Conversation Modeling team develops ML solutions to drive content strategy, acquisition, scheduling, and advertising decisions. They seek a senior machine learning scientist to innovate predictive models, partner with content strategy teams, and own the end-to-end ML model development lifecycle.

Senior Data Architect

Company: Fortive

Location: Remote

Posted Nov 29, 2025

The text describes a senior enterprise architecture role focused on defining and maintaining an enterprise architecture strategy aligned with business objectives. The role involves leading and mentoring a team of architects, establishing governance and standards, driving cross-functional alignment, evaluating emerging technologies, and building relationships with partners. The ideal candidate should have extensive experience in data architecture, leadership, data modeling, data engineering, and cloud platforms like Azure and AWS.

Specialist - Community Support

Company: Kickstarter PBC

Location: Remote

Posted Nov 29, 2025

The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.

Graduate Operations & Innovation Associate

Company: Storyteller

Location: South Africa

Posted Nov 29, 2025

The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position with a competitive salary, benefits, and paid leave.

User Centred Design Practitioners

Company: NECSWS

Location: UK

Posted Nov 29, 2025

NEC Digital Studio is a people-first digital studio that focuses on designing and developing evidence-led solutions to transform services used by everyone every day. They specialize in working with seldom heard voices and diverse user groups, practicing participatory co-design and ethical research. The company offers a range of UCD support roles for experienced practitioners at mid, senior, and lead levels, including user research, service design, content design, and interaction design. They value accessibility, inclusive design, agile multidisciplinary teams, and strong stakeholder engagement.

Global Senior Leave of Absence Program Manager

Company: Reddit

Location: Remote

Posted Nov 29, 2025

The job posting is for a Global Sr LOA Program Manager to lead and scale leave of absence, workplace accommodation, wellness, and workers compensation programs. The role involves designing, managing, and optimizing leave and accommodation strategies, ensuring compliance with global regulations, and delivering a best-in-class employee experience. The position requires 8-10+ years of experience, strong knowledge of global leave laws, and proven program management skills.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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