Lead With Heart - Display Empathy And Compassion Jobs
1,890,735 open positions · Updated daily
The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.
Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.
Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.
Implementation Architect - LegalWorks
Company: Tonkean
Location: Remote
Posted Nov 28, 2025
Tonkean is a customizable process experience platform that enables organizations to create intelligent automations, integrate with various apps and systems, and democratize access to innovative technologies. The LegalWorks solution automates key areas of legal processes, providing AI-powered custom portals, intelligent request and contract routing, matter management, and policy approvals. The Implementation Architect role focuses on deep discovery, design, and mentoring to ensure high levels of process adoption and alignment with customer needs.
Staff Software Engineer - Growth Platform
Company: Airbnb
Location: Remote
Posted Nov 28, 2025
This role involves developing AI-driven platforms to enhance Airbnb's growth, collaborating with cross-functional teams, and addressing complex business challenges through innovative solutions.
Staff Software Developer - Insurance Foundations
Company: Jane App
Location: Remote
Posted Nov 28, 2025
Jane is a remote-first healthcare company offering growth, flexibility, and a collaborative environment. They seek Staff Developers to shape systems, drive innovation, and contribute to a mission of simplifying healthcare. Benefits include competitive pay, professional development, and an inclusive culture.
Senior Staff Engineer - Cloud Infrastructure
Company: Airbnb
Location: Remote
Posted Nov 28, 2025
The text describes a Senior Staff Engineer role at Airbnb's Cloud Infrastructure team, focusing on leading the lifecycle management of the Kubernetes compute platform. The role involves providing technical leadership, influencing a distributed team, driving cost efficiency, and contributing to the multiyear strategy for the cloud platform. The position requires extensive experience in infrastructure, public cloud providers, and Kubernetes.
Senior Customer Success Manager
Company: Athennian
Location: Remote
Posted Nov 28, 2025
Athennian is a company that helps legal, finance, and tax teams manage business entity and corporate structure information. They are looking for a Senior Customer Success Manager to own a book of business, develop relationships with strategic customers, and drive growth and retention. The role requires relationship management, communication, organization, influence, agility, and strategic thinking. Success is measured by NRR, gross retention, expansion, individual and team performance, and customer advocacy.
Security Engineer
Company: Magnet Forensics
Location: USA
Posted Nov 28, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. They are expanding their global presence and seeking talented individuals to join their team. The company values innovation, collaboration, and making a positive impact in the world.
Staff Fullstack Engineer
Company: Aleph
Location: Remote
Posted Nov 28, 2025
Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and is backed by top VCs. They are hiring a Staff Software Engineer to join their growing engineering team.
Software Engineer
Company: Zencore
Location: Remote
Posted Nov 28, 2025
Zencore is a fast-growing company founded by former Google Cloud leaders, seeking experienced candidates to join their team. They offer strategic guidance, facilitate technology decisions, and execute projects in a collaborative style. The company works with fast-paced innovative companies, leveraging cloud as the key driver of their transformation. They provide a short-term contract role with a focus on cloud engineering, using a broad range of technologies such as Kubernetes, AI, LLMs, and more.
Development Manager - AI Tooling & Developer Experience
Company: Jane App
Location: Remote
Posted Nov 28, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They are looking for a Development Manager to lead the adoption of AI tooling across their engineering organization. The role involves leading a team, driving adoption, and shaping the future of developer experience.
Lead UX writer
Company: Airbnb
Location: Remote
Posted Nov 28, 2025
The UX Writing role at Airbnb is a core design discipline that involves collaborating with various teams to create industry-leading experiences for guests and hosts. The role requires 8+ years of experience in UX writing, content design, or content strategy, and involves writing clear and concise copy, developing strategic ideas, and collaborating with cross-functional teams. Airbnb is committed to inclusion and belonging, and encourages diverse ideas to foster innovation.
Security Engineer
Company: Magnet Forensics
Location: Canada
Posted Nov 28, 2025
Magnet Forensics is a global leader in digital investigative software. They are seeking a security professional to lead Red Team assessments, conduct forensic investigations, and proactively evaluate threats. The role involves shaping the future of enterprise defense, enhancing security tools, and driving innovation in security strategy.
Product Designer
Company: SQUIRE
Location: Remote
Posted Nov 28, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a suite of products for barber management and booking, and is seeking a Product Designer to collaborate with cross-functional teams and design intuitive experiences.