Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Staff Technical Program Manager

Company: Mozilla

Location: Remote

Posted Nov 28, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and are now shaping the next 25 years of technology while helping to reclaim an internet built for people, not companies. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Staff Infrastructure Software Engineer - Metadata

Company: Dropbox

Location: Remote

Posted Nov 28, 2025

The role of Staff Software Engineer for Metadata Infrastructure at Dropbox involves shaping and evolving transactional database systems that support nearly all Dropbox products. The position requires defining a multiyear technical strategy for metadata database stacks, leading architecture and implementation efforts, solving high-impact technical problems, driving cross-functional alignment, mentoring engineers, and advancing operational excellence. The role is ideal for engineers who enjoy deep technical problem-solving and leading through influence while building resilient infrastructure.

Sales Development Representative

Company: EDB

Location: Remote

Posted Nov 28, 2025

EDB is seeking a driven and passionate Enterprise Sales Development Representative (SDR) to join their North American team. The role involves driving market engagement, telling the Postgres AI story, generating qualified opportunities, and collaborating with purpose. Success is measured by hitting activity benchmarks, achieving pipeline generation targets, building strong internal partnerships, and advancing into leadership roles. The ideal candidate has 6 months to 2 years of sales experience, a passion for outbound prospecting, high resilience, strong communication skills, and the ability to work independently in a remote environment.

Senior Sales Operations Lead

Company: Vonage

Location: Remote

Posted Nov 28, 2025

Vonage seeks a Senior Customer Success Operations Consultant to drive operational excellence, enhance sales teams, and ensure customer success through data-driven strategies and cross-functional collaboration. The role emphasizes process optimization, analytical skills, and fostering a culture of continuous learning while offering career growth and competitive benefits.

Mid-level Full-Stack Developer (AWS / Angular & Python)

Company: Capstone Integrated Solutions

Location: Remote

Posted Nov 28, 2025

Capstone Integrated Solutions is a comprehensive services provider seeking a talented FullStack Developer with strong skills in Angular frontend and Python backend to contribute to the design and development of a cloud-native application hosted on AWS. The company values a customer-obsessed delivery-focused culture, a culture of learning and sharing, a culture of growth and scalability, and treating all work as strategic.

Principal Solutions Engineer – Application Access Governance (AAG)

Company: Saviynt

Location: Remote

Posted Nov 28, 2025

The Principal Solutions Engineer role involves leading presales strategy, driving growth for Application Access Governance (AAG) product lines, and supporting the regional sales team in APJ. The role requires collaboration with internal stakeholders, delivering profitable subscription revenue growth, optimizing the sales lifecycle, training and enabling teams, and acting as a senior advocate for enterprise customers.

Engineering Manager

Company: Aleph

Location: Remote

Posted Nov 28, 2025

Aleph is an AInative platform for Financial Planning and Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and has gained traction with customers like Webflow, Turo, and Notion. Aleph is seeking an Engineering Manager to lead a product engineering team and drive the development and optimization of their web app and add-ins.

Associate Sales Lead

Company: Loka, Inc

Location: Remote

Posted Nov 28, 2025

Loka is seeking a software engineer or cloud account manager to transition into an Associate Sales Lead role. The ideal candidate will have technical experience in engineering, AIML, data science, product management, or a related field, and a proven track record in a customer-facing role. The role involves working with sales leads, engineers, and project managers to nurture and close high-value clients, build long-term relationships with AWS stakeholders, and represent the company at industry events.

SEO Manager

Company: Evaboot

Location: Worldwide

Posted Nov 28, 2025

The text is a job posting for a company called Evaboot, which is a remote-only, bootstrapped company that builds software to help sales teams create prospecting databases from LinkedIn. The company is looking for someone to be responsible for inbound lead generation, including blog content creation, internal and external linking, technical SEO, YouTube keyword strategy, video recording and optimization, and landing page design and optimization. The company offers an intense execution pace, exponential learning curve, and a zero bullshit environment where everything is linked to performance and purposes.

Staff Data Scientist - AI Products

Company: Dropbox

Location: Remote

Posted Nov 28, 2025

The role is for a Staff Data Scientist on the ground floor of Dropbox's AI-first journey. The position involves shaping the product roadmap, fostering a data-informed culture, and driving AI/ML impact. Responsibilities include building data foundations, leveraging insights, performing analysis, communicating findings, and collaborating cross-functionally. Requirements include a quantitative degree, 9+ years of experience, and proficiency in SQL/Python. Preferred qualifications include startup experience and expertise in AI/ML product development.

Staff Infrastructure Software Engineer - Metadata

Company: Dropbox

Location: Remote

Posted Nov 28, 2025

This role involves designing and operating Dropbox's core metadata infrastructure, requiring expertise in distributed systems and experience with large-scale transactional databases. Responsibilities include leading technical strategy, ensuring reliability, and mentoring engineers. Compensation ranges from $200,600 to $271,400 CAD.

Business Development Representative Benelux Market (English-speaking)

Company: HubSpot

Location: Remote

Posted Nov 28, 2025

This text describes a Business Development Representative role at HubSpot, outlining responsibilities like prospecting, collaborating with Account Executives, and scheduling demos. It details requirements such as sales experience and soft skills, while highlighting benefits like hybrid work, career growth, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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