Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Sales Operations Manager (Outbound Sales)

Company: Apollo.io

Location: Canada

Posted Nov 24, 2025

The role is for a Sales Operations Manager Outbound Sales to join the Revenue Operations team. The primary goal is to increase rep productivity by 5% through outbound pipeline generation. The role involves campaign operations, cross-team collaboration, and deliverability and capacity management.

Client Success Manager

Company: Modern Health

Location: UK

Posted Nov 24, 2025

The role of a Client Success Manager at Modern Health involves managing enterprise accounts, building relationships with global stakeholders, partnering with sales and internal teams, and driving engagement with mental wellness programs. The ideal candidate has experience managing large-scale client relationships, analyzing data, and achieving high retention, adoption, and expansion metrics.

Staff Security Assurance Engineer - Third Party Risk Management

Company: Databricks

Location: India

Posted Nov 24, 2025

The Databricks Security Assurance Team is seeking a Staff Security Assurance Engineer with a focus on third-party risk management. The role involves managing and maturing the third-party risk management program, conducting security assessments and audits, maintaining assessment procedures and documentation, and developing metrics. The ideal candidate should have a bachelor's degree in Computer Science or related field, 10+ years of security experience with at least 4 years in third-party risk management, and experience managing and improving third-party risk management programs.

Senior/Staff Technical Recruiter

Company: Runway

Location: USA

Posted Nov 24, 2025

The role is a Senior Staff Technical Recruiter at Runway, responsible for recruiting across Product Design and Engineering teams. The position involves managing the full cycle recruiting process, developing relationships with hiring managers, and designing unbiased interview processes. The company values diversity, pay equity, and offers a competitive salary range.

Senior Product Manager | Cloud Security

Company: ExtraHop

Location: USA

Posted Nov 24, 2025

The role is for a Senior Product Manager in Cloud Security to lead the development of innovative security solutions for cloud and Kubernetes workloads. The position involves driving strategy, building relationships with customers and partners, and collaborating with cross-functional teams. The ideal candidate has 5+ years of product management experience, deep knowledge of cloud and Kubernetes security, and excellent communication skills.

Senior Software Engineer - Event Driven

Company: TCGplayer

Location: USA

Posted Nov 24, 2025

eBay is a global e-commerce leader that empowers millions of buyers and sellers in over 190 markets. The company is committed to pushing boundaries, fostering diversity, and creating economic opportunities. TCGplayer, a part of eBay, connects hobbyists and hobby businesses to communities, providing tools for collectible card game enthusiasts and professional sellers. The company is looking for a senior backend engineer to help design and implement backend services, ensuring high performance and scalability.

Data Scientist - Risk

Company: Found

Location: USA

Posted Nov 24, 2025

Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. They are looking for passionate and resourceful people to join their team and build a safety net for self-employment. The role of Risk Data Scientist involves analyzing financial data, developing risk controls, contributing to strategic planning, and optimizing processes to manage risks in a fast-paced fintech environment.

Technical Lead

Company: Nearform

Location: UK

Posted Nov 24, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in the UK. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides benefits such as work-life balance, training, healthcare, and a pension match.

Full Stack Engineer - Ads

Company: Reddit

Location: USA

Posted Nov 24, 2025

Reddit's job posting highlights flexible work arrangements, remote opportunities, and roles in innovative engineering teams. It emphasizes collaboration, scalable systems, and benefits like healthcare, equity, and parental leave.

Senior Database Reliability Engineer

Company: Webflow

Location: Argentina

Posted Nov 24, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Senior Database Reliability Engineer to join their team and ensure databases and applications are performant, scalable, and reliable. The role involves optimizing database performance, designing and maintaining libraries, implementing caching strategies, collaborating with product engineers, and supporting MongoDB and PostgreSQL in production environments.

Developer Success Engineer

Company: Vercel

Location: Netherlands,Germany,UK

Posted Nov 24, 2025

Vercel is hiring a Developer Success Engineer to guide customers through technical milestones, provide implementation guidance, troubleshoot issues, and create scalable resources. The role involves working with various customers, authoring documentation, partnering with teams, and identifying opportunities for growth.

Senior Software Engineer - Reconciliation

Company: Mercury

Location: USA

Posted Nov 24, 2025

The text highlights the precision and excellence of Swiss watchmaking, drawing a parallel to Mercury's reconciliation platform. It emphasizes the importance of accuracy, reliability, and meticulous care in both fields. The passage also describes the role of the reconciliation team at Mercury, inviting engineers passionate about building stable and trustworthy financial systems.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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