Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Staff SW Engineer - Migrations

Company: Visa

Location: Remote

Posted Nov 23, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. It helps customers innovate and build next-generation banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Senior People Business Partner — Corporate

Company: Gametime United

Location: Remote

Posted Nov 23, 2025

The role is a strategic People and HR partner for Gametime's corporate functions, focusing on organizational effectiveness, performance management, employee engagement, and growth enablement. The ideal candidate will have deep HR knowledge, strong leadership skills, and experience with AI tools and analytics.

Ad Operations / Paid Media Specialist

Company: Skyrocket Studios

Location: Remote

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a role in advertising operations, focusing on search, social media, and general digital marketing. It emphasizes collaboration, data analysis, campaign optimization, and staying updated on industry trends. The role requires strong interpersonal skills, analytical abilities, and proficiency with digital marketing tools and platforms.

Director of Sales and Customer Success (Tektronix SSO)

Company: Ralliant

Location: Remote

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a leadership role in the Americas Service Solutions Organization, focusing on sales, customer success, and service delivery. It emphasizes achieving revenue targets, building strategic partnerships, optimizing processes, developing teams, and leveraging customer feedback to drive business growth and enhance service excellence.

BSA/AML Operations Lead Analyst

Company: Green Dot Corporation

Location: Remote

Posted Nov 23, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. They are transitioning to a permanent Work from Anywhere model to attract the best talent and promote a strong company culture. The BSAAML Operations Lead Analyst role involves overseeing compliance operations, conducting risk assessments, capacity planning, and leading investigations. The position requires experience in BSAAML operations, financial crime investigations, and transaction monitoring, along with strong analytical and communication skills.

Backend Engineer - Integrations Team

Company: Docplanner

Location: Remote

Posted Nov 23, 2025

Docplanner is a healthcare company that empowers patients and doctors by providing access to reviews, booking management tools, and a growing ecosystem of smart tools for better diagnoses and treatments. With a presence in 13 countries and over 50 million patients, Docplanner is committed to helping people live longer, healthier lives while maintaining a startup mindset and embracing diversity.

Staff SW Engineer - Accounts

Company: Visa

Location: Remote

Posted Nov 23, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Software Engineer Frontend (L5) - Data Experience

Company: Netflix

Location: Remote

Posted Nov 23, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Data Experience team provides powerful and personalized enterprise software for internal teams, focusing on user-centered product delivery and data-driven decision making. The ideal candidate should be deeply technical, passionate about building user-centered software products, and have experience with frontend and backend problem solving across the stack.

Analytics Engineer

Company: Cloudbeds

Location: Remote

Posted Nov 23, 2025

The job description outlines the role of an Analytics Engineer within the Business Intelligence team. The position involves designing and optimizing data pipelines, building business-friendly datasets, and ensuring data quality and consistency. The ideal candidate should have experience in analytics engineering, strong SQL skills, familiarity with Python, and experience with modern data warehouses like Snowflake.

Technology Account Lead - USDA

Company: Guidehouse

Location: Remote

Posted Nov 23, 2025

The job description outlines a senior technology consulting role focused on driving growth, building client relationships, and leading technology initiatives for the USDA account. Key responsibilities include owning sales targets, shaping technology pipelines, collaborating with account leads, representing Guidehouse's technology capabilities, engaging with partners, ensuring delivery excellence, and securing positive customer satisfaction. The ideal candidate should have extensive experience in technology consulting, deep understanding of enterprise IT domains, strong communication skills, and US citizenship with the ability to obtain Public Trust clearance.

Test Architect (Performance, Scale & Reliability)

Company: Netwrix

Location: Remote

Posted Nov 23, 2025

The job posting is for a Test Architect specializing in Performance Scale and Reliability Engineering. The role involves defining and leading the strategy for performance testing, designing benchmark environments, developing test harnesses, and collaborating with engineering, product management, and customer success teams. The position requires 8+ years of experience in performance engineering, strong analytical skills, and excellent communication abilities.

Senior Acquisition & Performance Marketing Manager

Company: Green Dot Corporation

Location: Remote

Posted Nov 23, 2025

Green Dot is seeking a Senior Acquisition & Performance Marketing Manager to lead digital acquisition efforts, with a focus on remote work flexibility, growth strategies, and competitive compensation in the U.S.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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