Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

IT Accessibility Assessment Consultant

Company: TestPros

Location: USA

Posted Nov 20, 2025

TestPros is a successful IT technical support services company established in 1988. They offer a wide range of services including program management, cybersecurity, software testing, accessibility assessment, and more. TestPros is seeking remote accessibility compliance assessment consultants with experience in hardware testing, Section 508, and WCAG accessibility assessments.

Tech Lead - Storyteller Core Platform

Company: Storyteller

Location: Romania

Posted Nov 20, 2025

Storyteller is a fast-growing B2B SaaS platform seeking a technical leader to develop high-performance APIs and SDKs for sports brands. The role involves managing a team, designing systems, and leveraging AI, with a focus on scalability and innovation.

Tech Lead - Storyteller Core Platform

Company: Storyteller

Location: Hungary

Posted Nov 20, 2025

Storyteller is a fast-growing B2B SaaS company seeking a technical leader to manage a team and build scalable APIs. The role involves mentoring, system design, and AI integration, with a focus on sports tech. The process includes a take-home task and interviews.

SEO Lead

Company: Canva

Location: Viet Nam

Posted Nov 20, 2025

Canva is seeking a Vietnamese SEO lead to expand their SEO presence in Vietnam. The role involves leading SEO strategy, building and managing a local SEO team, and driving market penetration. Canva offers flexible work arrangements and a supportive culture.

Lead ETL Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 20, 2025

Green Dot is seeking a Lead Data Warehouse Developer to join their team in building a next-generation cloud-hosted data platform. The role involves architecting and maintaining data stores, designing data movement pipelines, developing scalable frameworks, and implementing data governance capabilities. The ideal candidate should have experience in cloud-based data warehouse platforms, ETL tools, Python scripting, and performance tuning.

Group Art Supervisor (must have pharma agency exp)

Company: EVERSANA

Location: USA

Posted Nov 20, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Group Art Supervisor with extensive design experience and pharmaceutical industry knowledge.

Matchmaking Membership Sales

Company: It's Just Lunch

Location: Remote

Posted Nov 20, 2025

The job posting is for a Sales Representative position at Its Just Lunch, a leading personalized matchmaking service. The role involves selling memberships to busy singles over the phone using a consultative sales approach. The company offers a competitive compensation structure, comprehensive benefits package, great work-life balance, and professional growth opportunities. The ideal candidate has 2+ years of experience in matchmaking/dating industry membership sales, previous experience with high volume outbound calls, and a 4-year degree in psychology, business communications, or a related field.

Sales Account Executive

Company: Influur

Location: Mexico

Posted Nov 20, 2025

Influur is a company that uses creators' data and AI to revolutionize influencer marketing, making it measurable, predictable, and scalable. They are seeking a dealcloser to join their team and help scale the influencer marketing industry by winning new business, growing existing accounts, and building long-term relationships with clients.

Senior Product Manager - Star Trek Fleet Command

Company: Scopely

Location: Remote

Posted Nov 20, 2025

Scopely's Star Trek Fleet Command continues to thrive as a top-grossing game. The Senior Product Manager role involves strategic planning, live operations, and player advocacy. Scopely emphasizes innovation, diversity, and global community engagement.

Tech Lead - Storypilot

Company: Storyteller

Location: Romania

Posted Nov 20, 2025

The job posting describes a full-time contractor role for a fast-growing B2B SaaS platform called Storyteller. The company is building an AI-native multiproduct platform to help partners create and personalize immersive content. The role involves leading a team of engineers, designing production systems, and leveraging AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.

Sr. Principal Hardware Engineer

Company: ExtraHop

Location: Remote

Posted Nov 20, 2025

This job description outlines a hardware engineering role requiring technical leadership in NDR design, collaboration with suppliers, expertise in enterprise-scale hardware, and knowledge of specific technologies. It includes qualifications, preferred skills, and a salary range of $190,000-$220,000 plus benefits.

Senior Juju Software Engineer (Go)

Company: Canonical

Location: Remote

Posted Nov 20, 2025

Canonical is a leading provider of open source software and operating systems. They offer a globally remote role for a Senior Software Engineer to drive process improvement, coach colleagues, and own functional areas. The company is founder-led, profitable, and growing, with a focus on software quality and testing.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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