Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Senior Front End Engineer - Experimentation

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is rapidly innovating and growing, with the Experimentation Platform being a critical accelerant. The team is seeking a Senior Software Engineer to help build a world-class experimentation platform, with challenges including designing a UX for product teams, developing high-scale data products, increasing developer efficiency, and collaborating cross-functionally. The role offers the opportunity to work with teams across Reddit and have a huge impact.

Staff Product Manager: Ad Campaign Recommendations and Opti-Score

Company: Reddit

Location: Remote

Posted Nov 19, 2025

The Reddit Ads team is rapidly growing and seeking a product owner to shape their ad recommendations and optimization strategy. The role involves defining vision, gathering requirements, leading cross-functional teams, and driving execution to deliver value for advertisers and Reddit users.

Cloud Solution Architect

Company: Spaulding Ridge

Location: Remote

Posted Nov 19, 2025

The text describes a Cloud Solution Architect role with responsibilities including defining architectural direction, ensuring system integration, leading teams, and enforcing best practices. It outlines requirements for experience with cloud platforms, DevOps practices, and collaboration with stakeholders. The job offers competitive benefits and opportunities for impactful work, emphasizing innovation and professional growth.

Sr Manager-Software Engineering-EDI

Company: American Specialty Health Incorporated

Location: Remote

Posted Nov 19, 2025

This job posting seeks a Sr Manager Software EngineeringEDI for American Specialty Health's IT department, emphasizing remote work requirements, technical qualifications, and project management responsibilities. The role involves leading software development initiatives, ensuring compliance with healthcare standards, and managing team performance in a hybrid work environment.

Sales Development Representative

Company: Dscout

Location: Remote

Posted Nov 19, 2025

Dscout is a flexible experience research platform that helps leading brands like Sonos, Spotify, Duolingo, and Best Buy capture in-context insights from high-quality participants. They are expanding their team and seeking a Sales Development Representative to work with innovative companies, build sales funnels, and advance qualified leads through the sales pipeline. Dscout offers a competitive compensation package, benefits, education stipend, and remote work stipend.

Vice President of People Operations & Talent Acquisition

Company: Modern Health

Location: Remote

Posted Nov 19, 2025

The Vice President of People Operations and Talent Acquisition will lead the People Team, oversee compensation, benefits, payroll, and HRIS, drive talent acquisition strategies, and champion diversity, equity, and inclusion. The role requires 10+ years of HR experience, expertise in compensation and talent acquisition, and a passion for Modern Health's mission.

Strategic Community Specialist

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is seeking a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. The role involves jumpstarting and fostering local communities, building strategic plans, and working cross-functionally with various teams. The ideal candidate should have 5+ years of experience, deep knowledge of German culture, and proficiency in German and English.

Senior AI Engineer

Company: Podium

Location: Remote

Posted Nov 19, 2025

This job posting seeks a Senior AI Engineer to develop and scale an AI Agent platform for customer interactions. It outlines responsibilities, required experience, and benefits including healthcare, vacation time, and professional development opportunities.

Senior Software Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is expanding its ads organization with opportunities across multiple teams, emphasizing innovation, growth, and inclusive culture. The role involves developing ad formats, enhancing user experiences, and collaborating with cross-functional teams. Benefits include comprehensive healthcare, flexible work arrangements, and equity opportunities.

Senior Product Marketing Manager

Company: Menlo Security

Location: USA

Posted Nov 19, 2025

Menlo Security is a well-funded company with a mission to enable secure connections and collaboration. They are growing rapidly and seeking passionate, ethical, and service-oriented talent. The company offers a competitive compensation package and values collaboration, inclusivity, and creativity.

Lead HR Generalist

Company: Canonical

Location: Remote

Posted Nov 19, 2025

Canonical is a leading provider of open source software and operating systems. The company is seeking a Lead HR Generalist for the AMER region to help shape and create an HR function for the future. The role involves delivering precise and compliant HR operations, partnering with leadership, and driving diversity, equity, and inclusion initiatives.

Lead Product Marketing Manager - Margin Trading

Company: Kraken

Location: Remote

Posted Nov 19, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer advanced trading products and prioritize security, education, and client support. The company values diversity, inclusion, and equal opportunity.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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