Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Sales Lead

Company: Digital Alchemy Limited

Location: Hungary,Europe

Posted Nov 16, 2025

Digital Alchemy is a leading provider of data-driven marketing solutions, empowering businesses to transform customer interactions through advanced analytics and personalized communications. The company is seeking a strategic and results-driven Sales Lead to lead new business development and drive strategic partnerships across Hungary and Europe. The ideal candidate will have extensive experience in sales and marketing, strong leadership skills, and a proven track record of success in a senior sales or commercial leadership role.

Mortgage Loan Processor

Company: RWM Home Loans

Location: USA

Posted Nov 16, 2025

The job overview describes a detail-oriented and results-driven Mortgage Loan Processor role. The position involves reviewing loan files, analyzing borrower documentation, ensuring compliance with lending requirements, collaborating with team members, and delivering exceptional customer service. The role requires 3-5 years of recent mortgage processing experience with various loan types, deep knowledge of loan structuring and underwriting guidelines, and proficiency in regulatory compliance.

Senior/Lead 2D Animator

Company: Innovecs

Location: Ukraine,Poland

Posted Nov 16, 2025

Innovecs Play seeks a Senior 2D Animator to join their creative team. The role offers flexible hours, competitive pay, and a supportive work environment with opportunities for growth. Applicants should submit their CV.

Engineer - Full Stack (Revenue Zone)

Company: Zapier

Location: North America

Posted Nov 16, 2025

Zapier seeks a Full Stack Engineer to build and evolve infrastructure for their Revenue Zone, focusing on payments, subscriptions, and customer experiences. The role involves modernizing systems, collaborating across teams, and contributing to scalable solutions that impact millions of users.

Regional Sales Manager

Company: BlueVoyant

Location: Germany

Posted Nov 16, 2025

This job posting seeks an experienced Enterprise Account Manager to grow business relationships with Microsoft Security Solutions and resellers. Responsibilities include building partnerships, simplifying messaging, and developing joint sales strategies. Qualifications require expertise in cybersecurity sales and Microsoft security platforms. The role emphasizes collaboration with internal teams and delivering measurable business outcomes.

Director - Homeowners Countrywide Analytics

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 16, 2025

The job description outlines a leadership role for managing a team of 4 analysts to monitor and analyze operational metrics for a countrywide Personal Lines Home business. The role involves collaborating with stakeholders, generating insights, and driving operational decisions to improve profitability and growth. The ideal candidate should have strong analytical skills, actuarial experience, and the ability to lead and develop a diverse team.

2D Production Coordinator

Company: Glitch Productions

Location: USA

Posted Nov 16, 2025

Glitch Productions is an independent animation studio based in Australia with over 17 million YouTube subscribers. They are looking for an experienced Production Coordinator to support their production and post-production departments. The company values passion, innovation, teamwork, and integrity, and offers a competitive salary, flexible work arrangement, and a fun office environment.

Lead UX Designer

Company: OpenServ

Location: Europe

Posted Nov 16, 2025

OpenServ seeks a Lead UX Designer to shape product experiences for their AI-powered Web3 platform. The role involves end-to-end design, collaboration with cross-functional teams, and scaling design systems in a fast-paced startup environment. Benefits include remote work flexibility and opportunities to influence product strategy.

Support Agent

Company: Airtm

Location: Latin America

Posted Nov 16, 2025

Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. The company aims to build the necessary infrastructure for the online work economy, giving individuals, communities, and countries the tools to control their financial destinies.

Sales Training and Enablement Manager

Company: Fortive

Location: USA

Posted Nov 16, 2025

The role involves partnering with Go to Market leadership to develop a long-term training strategy, collaborating with Sales and HR to build onboarding programs, determining beneficial training programs, defining and executing continuing education programs, and utilizing innovative technologies for training. The ideal candidate should have a bachelor's degree, 8+ years of sales training experience, and knowledge of IT systems used by the sales team.

Principal Security Engineer

Company: Canva

Location: Australia,New Zealand

Posted Nov 16, 2025

Canva is a company that redefines how the world experiences design. They offer flexible work options, a collaborative environment, and a focus on security. The company is looking for a Principal Security Engineer to drive strengthening Canvas security foundations and drive meaningful risk reduction across the business.

QA Engineer - Zaps

Company: LI.FI

Location: EMEA

Posted Nov 16, 2025

The job posting is for a cryptonative Quality Assurance Engineer to test and validate the Zaps product, a B2B new product suite. The role involves reviewing DeFi protocol documentation, validating Zap VM executions, designing testing strategies, collaborating with the QA team, and ensuring high-quality releases. The ideal candidate has 5+ years of QA experience, deep cryptonative understanding, and strong communication skills.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

Related Pages