Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Senior Data Engineer - ML Platform

Company: Reddit

Location: USA

Posted Nov 13, 2025

The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure powering recommendations, content discovery, and user/content quantification. They are seeking a Senior Data Engineer to lead development of data pipelines and workflows for large-scale ML models, ensuring data is optimized for storage and use according to business and technical requirements.

Sr. Director - Growth Strategy

Company: iHerb

Location: USA

Posted Nov 13, 2025

iHerb is seeking a US market leader to establish a strong brand presence in the competitive yet rewarding US health and wellness market. The role requires a full-stack marketer with entrepreneurial spirit, cross-functional leadership skills, and deep experience in ecommerce growth and operations. The position offers a competitive pay scale and comprehensive benefits package.

Intermediate Site Reliability Engineer - Environment Automation

Company: GitLab

Location: EMEA

Posted Nov 13, 2025

The role of a Site Reliability Engineer at GitLab involves keeping user-facing services and production systems running smoothly by combining software engineering with infrastructure expertise. The ideal candidate should be comfortable debugging Go applications, designing scalable Terraform automation, and automating the lifecycle of many tenant environments. The role focuses on automating the provisioning, configuration, and management of GitLab environments using Terraform, Ansible, and Kubernetes.

Senior Product Manager

Company: MariaDB plc

Location: Romania

Posted Nov 13, 2025

MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves collaborating with engineering, open-source communities, and various stakeholders to contribute to the product roadmap and empower organizations to build resilient, high-performance applications.

Marketing Data Assistant

Company: GrowthAssistant

Location: Remote

Posted Nov 13, 2025

GrowthAssistant is seeking a detail-oriented Marketing Data Assistant to support a US-based client in organizing and maintaining marketing performance data and dashboards. The role involves updating and maintaining dashboards in Google Sheets, pulling data from affiliate platforms, and ensuring accurate reporting. The ideal candidate should have excellent Google Sheets skills, strong attention to detail, and the ability to work independently in a fast-paced remote environment.

Licensed Child & Adolescent Therapist

Company: Fort Health

Location: USA

Posted Nov 13, 2025

Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a comprehensive support system. The company is hiring remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and opportunities for professional growth.

Senior Software Engineer - Full-stack - Growth Product

Company: Kraken

Location: USA

Posted Nov 13, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and operate as a fully remote company with a diverse global team.

Senior Product Manager

Company: MariaDB plc

Location: Serbia

Posted Nov 13, 2025

MariaDB is making a significant impact globally, powering everyday applications and serving major enterprises. The role involves leading product strategy for distributed databases and high-availability solutions, with opportunities to collaborate with open-source communities and cloud providers.

Director of Development Operations and Communications

Company: Empower Project

Location: USA

Posted Nov 13, 2025

The Director of Development Operations and Communications role is responsible for executing fundraising, donor communication, and stewardship strategies. The position involves identifying and cultivating donors, planning fundraising events, working cross-functionally with program teams, and tracking activities in the CRM database. Desired qualifications include fundraising experience, knowledge of fundraising nuances, strong relationship-building skills, and proficiency with CRM systems.

Licensed Child & Adolescent Therapist

Company: Fort Health

Location: USA

Posted Nov 13, 2025

Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a support system combining digital tools and virtual clinicians. The company is seeking remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and opportunities for professional growth.

Sr. Manager, Sales - PubSec

Company: Twilio

Location: USA

Posted Nov 13, 2025

The job posting is for a Senior Manager in Public Sector Sales at Twilio, focusing on growing the company's public sector business in North America. The role involves leading a sales team, developing account strategies, and collaborating with various teams to achieve revenue and social impact goals. The position requires extensive experience in strategic solution selling, public sector roles, and a consultative approach to sales.

Staff Machine Learning Engineer - ML Platform

Company: Reddit

Location: USA

Posted Nov 13, 2025

The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure powering recommendations, content discovery, and user/content quantification. They are seeking a Staff ML Infrastructure Engineer to lead development of a platform for large-scale ML models, design end-to-end model lifecycle patterns, and optimize batch data processing and graph data structures.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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