Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Full Stack Developer - Product Studio

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary describes a highly skilled Full Stack Developer role requiring 4+ years of experience with React, TypeScript, Node.js, and PostgreSQL. The ideal candidate will build scalable applications, debug issues, collaborate in an agile environment, and optimize SQL queries. Nice-to-have skills include Docker, Kubernetes, and CI/CD pipelines.

Host Support Advocate

Company: PadSplit

Location: Remote

Posted Nov 12, 2025

PadSplit is a real estate platform providing affordable housing for low-income earners. They are seeking a Host Support Advocate to provide technical assistance and customer service to hosts. The role requires strong communication skills, problem-solving abilities, and a customer-centric approach.

Video Editor

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

This job posting seeks a skilled Remote Video Editor to create engaging content for real estate media, offering opportunities for career growth and collaboration with a dynamic team. The role requires expertise in video editing software, AI tools, and marketing strategies, with emphasis on creativity, attention to detail, and team leadership.

Software Engineer

Company: Spinwheel Solutions Inc.

Location: Remote

Posted Nov 12, 2025

Spinwheel, an AI-powered debt management platform, is hiring for a remote Software Engineer role. The platform is live and growing, offering opportunities to work on backend systems, AI tools, and collaborative projects with a focus on innovation and consumer impact.

SEO & Digital Content Manager

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The role of SEO & Digital Content Manager at First Advantage is a remote position based in the Philippines. The company is a fast-growing global leader in cloud-based background screening and identity services. The role requires a data-driven individual with SEO knowledge to drive online traffic, create new sales leads, and generate brand awareness. The position reports to the Head of International Marketing and requires technical know-how, communication skills, and the ability to collaborate with various teams and agencies.

Physician Audit and Education Manager

Company: MedKoder

Location: Remote

Posted Nov 12, 2025

MedKoder LLC is a medical coding services provider emphasizing accurate and ethical coding with a positive workplace culture and high employee satisfaction. The job description highlights leadership roles in auditing and education, requiring expertise in coding standards and remote work flexibility. The company offers competitive benefits, professional development opportunities, and recognition as a top workplace in healthcare.

Operations Specialist (Thai Speaker)

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The job posting outlines essential duties and responsibilities for a role, including ensuring accurate verification attempts, timely follow-ups, and proper documentation. It also lists job qualifications such as communication skills, relationship management, and attention to detail. The posting emphasizes equal opportunity employment and remote work arrangement.

Research Lead - Evaluations

Company: Canva

Location: Remote

Posted Nov 12, 2025

Canva is a company that redefines how the world experiences design. They offer a flexible work environment with a flagship campus in Sydney, Australia, and part of their European operations in Austria. Canva is looking for a Research Lead to coach a team of world-class scientists, build on their foundational model roadmap, and turn academic breakthroughs into delightful product experiences. The role involves leading and growing a team of high-performing research scientists, setting strategic research direction, and ensuring the translation of research into meaningful product capabilities.

Amazon PPC Analyst

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The Amazon PPC Analyst role involves leading the launch and optimization of PPC advertising campaigns on Amazon. Key responsibilities include conducting keyword research, developing and implementing PPC campaigns, managing budgets, collaborating with teams, using data analytics to refine campaigns, staying updated on platform changes, and generating performance reports. The role requires at least 3 years of experience in managing Amazon PPC campaigns, proficiency in tools like Helium10 and JungleScout, strong analytical skills, excellent communication abilities, and adaptability in a dynamic e-commerce environment.

Appointment Setter/BDR

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

This job posting seeks a proactive Appointment SetterBDR with outbound sales experience to generate leads and schedule appointments. It requires cold calling, CRM proficiency, and strong communication skills, with emphasis on meeting quotas and using sales tools.

Staff Machine Learning Engineer - Payments

Company: Airbnb

Location: Remote

Posted Nov 13, 2025

The Payments team at Airbnb is responsible for settling money in the global marketplace, making the payment experience delightful and secure. As a Staff ML Engineer, you will transform AI innovations into production systems, collaborate with teams to refine requirements, design and deploy AI applications, and mentor teammates. The role requires 9+ years of industry experience, strong programming skills, and expertise in modern AI/ML workflows.

Test Automation Engineer

Company: Ardent

Location: Remote

Posted Nov 13, 2025

Ardent is a company that values both important work and a fulfilling life for its employees. They offer competitive benefits, professional development opportunities, and a collaborative culture. Ardent is seeking a Test Automation Engineer with experience in Esri software solutions to join their remote team.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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