Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

UX Developer

Company: Portland Webworks

Location: Remote

Posted Nov 12, 2025

The text describes a company called GovWebworks that builds web and mobile applications for clients, with a focus on the public sector. They value high-quality, accessible, and reusable designs, and use modern tools like React, NextJS, and Angular. The company emphasizes collaboration, agility, and continuous learning, and offers excellent benefits to employees.

Sales Team Lead

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary outlines the requirements for an experienced Sales Team Lead to lead sales strategies, manage a team, and drive success in the business funding and alternative lending space. The role involves developing sales processes, leading a team of Business Development Representatives, contributing to prospecting efforts, managing appointments, monitoring performance metrics, creating SOPs, handling complex sales, and ensuring alignment with organizational objectives. The ideal candidate should have 5+ years of sales leadership experience, a proven track record of implementing successful sales funnels, strong CRM skills, and excellent communication abilities.

Near Shore Sr. IT Specialist

Company: CSG Inc.

Location: Remote

Posted Nov 12, 2025

CSG Inc is a managed IT service provider seeking remote IT specialists to join their growing team. The role involves providing IT consulting and support services to clients in various industries, including financial, healthcare, manufacturing, wholesale, and food and beverage. The position requires knowledge of basic computer and network troubleshooting, fluency in English, and experience with Microsoft 365, Google Workspace, Azure AD, and other technologies.

Senior Analytics Consultant

Company: SuccessKPI Inc.

Location: Remote

Posted Nov 12, 2025

The Senior Analytics Consultant role is a self-driven position with a proactive mentality, focused on helping organizations solve complex business and technology problems. The role offers opportunities for career development, growth, and building industry relationships while working with a diverse and dynamic culture.

Senior IT Compliance Analyst

Company: Green Dot Corporation

Location: Remote

Posted Nov 12, 2025

Green Dot is seeking a Senior IT Compliance Analyst to join their Information Security team. The role involves ensuring IT operations align with regulatory requirements, internal policies, and industry best practices. The company offers a Work from Anywhere model and values diversity and inclusion.

Project Manager

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary describes a Project Manager role that requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. The ideal candidate should have experience in project management, excellent communication skills, and proficiency in project management tools like Asana. The role involves managing project timelines, facilitating communication between teams and stakeholders, identifying potential roadblocks, and ensuring deliverables meet client expectations.

(Senior) Analytics Engineer

Company: InPost

Location: Remote

Posted Nov 12, 2025

InPost Group is an innovative European out-of-home deliveries company revolutionizing parcel delivery with intelligent lockers. The Data & AI department seeks a Senior Analytics Engineer to shape analytical standards, implement innovative solutions, and drive improvements across Poland and 7 international markets. The role involves conceptual work and hands-on coding, collaborating with various data and AI competencies.

Client Support Specialist

Company: Clipboard Health

Location: Europe, Canada, South Africa, Philippines, Jamaica

Posted Nov 12, 2025

Clipboard Health is seeking motivated, customer-focused individuals for B2B Support Specialist roles. The position involves providing fast, accurate, and empathetic support to workplace customers via voice and email, navigating tools like Zendesk, and collaborating with cross-functional teams. The company values a customer-centric mindset, strong communication skills, proactive problem-solving, and high accountability.

Account Manager

Company: Peachy Insurance

Location: Remote

Posted Nov 12, 2025

Peachy Insurance is a remote-friendly company that aims to provide a friendly, reliable, and educational insurance experience. They offer a supportive work environment with training, coaching, and career development opportunities. The company values integrity, accountability, continued development, and respectful communication.

Senior Staff Engineer - Ads Privacy

Company: Reddit

Location: Remote

Posted Nov 12, 2025

The Ads Privacy team at Reddit is a rapidly growing team that plays a foundational role in the company's ads business. The team is responsible for building the technical infrastructure for responsible growth, centralizing regulatory compliance, abstracting the complexity of privacy constraints, and maximizing the utility of privatized data. The Senior Staff Engineer role involves defining the technical vision for cross-organizational initiatives, collaborating with partner teams, and leading large-scale projects to reduce regulatory risk and keep user trust at the center of every decision.

Staff, Software Engineer (L4)

Company: Twilio

Location: Remote

Posted Nov 12, 2025

Twilio is seeking a Staff Software Engineer to join their Data Substrate team. The role involves architecting scalable data solutions, collaborating with cross-functional partners, driving technical innovation, and mentoring a team of engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale.

Leave Payroll Analyst

Company: Sparrow

Location: Remote

Posted Nov 12, 2025

The role of Leave Payroll Analyst at Sparrows Customer Experience team involves preparing employee leave and payroll calculations for customers, collaborating with various teams, and helping build a better product. The ideal candidate should have 2+ years of experience in data-focused operations, payroll, accounting, or bookkeeping, excellent spreadsheet skills, superior organization skills, outstanding communication skills, and a learners mindset.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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