Lead With Heart - Display Empathy And Compassion Jobs
1,890,735 open positions · Updated daily
The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.
Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.
Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.
Vendor Strategist - BPO
Company: Mercury
Location: USA
Posted Nov 12, 2025
Mercury's Vendor Strategy team is seeking a Vendor Strategist to focus on BPO partnerships for Customer Support. The role combines traditional vendor management with strategic planning and capacity planning. The ideal candidate will shape Mercury's vendor strategy during a period of substantial growth, own BPO operations, and collaborate cross-functionally.
Support Tech III
Company: Henry Schein One
Location: Remote
Posted Nov 11, 2025
This job posting is for a Remote Technical Support Manager position at Henry Schein One. The role involves answering and resolving customer calls, providing product education, mentoring team members, and creating knowledge base articles. The ideal candidate should have 4+ years of experience, advanced knowledge of HSPS Dental Software, strong troubleshooting skills, and excellent communication abilities. The position offers a competitive salary range of $40,000 to $45,000 and a comprehensive benefits package.
Sr. Director - Treasury Operations
Company: Kraken
Location: USA
Posted Nov 12, 2025
Kraken is a mission-focused crypto company seeking a Senior Director, Head of Treasury Operations. The role involves leading global treasury operations, managing cash flows, collaborating with leadership, and driving the company's capital markets strategy. The ideal candidate has 13+ years of treasury leadership experience, expertise in managing global operations, and familiarity with cryptocurrencies and digital wallets.
Task Logistics Advocate - German
Company: Taskrabbit
Location: Poland
Posted Nov 12, 2025
The role is for an Operations Advocate in a remote team based in Poland, responsible for improving conversions and reducing cancellations across 6 European markets. The position involves following standard operating procedures, addressing user issues, managing time efficiently, and building connections with stakeholders. The ideal candidate should have great people skills, customer service experience, excellent communication skills, and be adaptable in a fast-paced environment.
Growth Marketing Wizard Extraordinaire
Company: SureDone
Location: Remote
Posted Nov 11, 2025
SureDone is an ecommerce platform that helps businesses manage products, inventory, prices, and orders across multiple channels. They are seeking a growth marketer with strong marketing, SEO, content creation, social media, and data analysis skills to help the company grow rapidly. SureDone offers competitive compensation, benefits, and a dynamic work environment.
Enterprise Account Executive
Company: Branch
Location: USA
Posted Nov 12, 2025
Branch empowers workers with financial freedom and seeks an Enterprise Account Executive. They offer competitive compensation, remote work, and a collaborative culture focused on innovation and inclusivity.
Firefox OS Integration Engineer - Mac OS Engineering
Company: Mozilla
Location: Canada,UK
Posted Nov 12, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and focus on diverse areas including AI, social media, security, and more. The OS Integration team ensures Firefox and other Gecko-based products harmonize well with the host operating system and environment, with this role focusing on macOS.
Counsel - GxP Compliance
Company: Viatris
Location: Remote
Posted Nov 11, 2025
Viatris is a healthcare company that aims to provide high-quality, accessible medicines and improve patient health worldwide. The Counsel GxP Compliance role involves counseling clients on GxP and quality processes, assisting with regulatory compliance, and working cross-functionally to improve processes and systems.
Customer Success Architect
Company: GitLab
Location: Japan
Posted Nov 12, 2025
The Customer Success Architect role is strategic, focusing on aligning the platform with customer objectives and driving long-term success. Responsibilities include consultative relationships, technical enablement, and managing escalations. The hiring process involves multiple interviews and assessments.
Sales Performance Management Consultant
Company: Delbridge Solutions Inc.
Location: Remote
Posted Nov 11, 2025
Delbridge Solutions, a fast-growing technology company, is seeking a Sales Performance Management Consultant with 2-3 years of experience. The role involves providing client-focused solutions, collaborating with teams, and delivering exceptional results. The company offers competitive salary, remote work, and career growth opportunities.
Senior Solutions Architect
Company: ExtraHop
Location: UK
Posted Nov 12, 2025
The position summary highlights the unique focus of ExtraHops Solutions Architecture team on customer success and outcomes rather than billable hours. The role involves tackling complex business and technology problems, developing custom tools, creating data visualizations, and conducting learning sessions with customers. Required qualifications include relevant experience, understanding of networking and application design, scripting skills, and excellent communication abilities.
AI Studio Delivery Lead
Company: Guidehouse
Location: Remote
Posted Nov 11, 2025
The job posting is for a Data Science Consulting role at Guidehouse, focusing on leading AI Studio capabilities, managing ecosystem partners, and collaborating with sales and marketing. The ideal candidate should have 8+ years of experience in leading cross-functional teams, strong leadership skills, and familiarity with AI and data technologies. The position offers a competitive compensation package and benefits.