Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Physician Coding Auditor

Company: MedKoder

Location: Remote

Posted Nov 11, 2025

MedKoder LLC is a full-service medical coding management services provider based in Mandeville, Louisiana. They specialize in expert medical coding for health systems, providers, and payers, aiming to ensure accurate payment and financial peace for clients. With a team of certified coders throughout the United States, MedKoder emphasizes coding excellence, remote work flexibility, and a positive workplace culture, earning high employee satisfaction ratings and awards.

Project Assistant - Special Projects

Company: Wolfram

Location: Remote

Posted Nov 11, 2025

Wolfram is seeking a proactive Project Assistant for special projects. The role involves coordinating and guiding projects, strong organizational and communication skills, and experience with programming languages and project management. The position is fully remote for candidates from specific Latin American countries.

Director - Outcomes Research

Company: Viatris

Location: Remote

Posted Nov 11, 2025

Viatris is a healthcare company that aims to provide high-quality, accessible medicines and innovative solutions to improve patient health worldwide. The company focuses on evidence generation, strategic leadership in outcomes research, and operational excellence. Viatris values collaboration, communication, and stakeholder engagement to drive positive change in the healthcare industry.

Project Manager - AWS and/or Salesforce

Company: First Advantage

Location: Remote

Posted Nov 11, 2025

This job description highlights a Project Manager role with remote work options, competitive benefits, and opportunities for growth. It emphasizes Agile methodologies, cross-functional collaboration, and key responsibilities in project execution and process improvement.

Localisation Lead

Company: Canva

Location: Remote

Posted Nov 11, 2025

This job description seeks a passionate Localisation Lead to drive growth in Germany, emphasizing cultural relevance and intuitive design experiences for German users. The role involves collaboration with global teams and requires expertise in localisation, content design, and cultural insights.

SAP PP Consultant

Company: PT ABeam Consulting Indonesia

Location: Remote

Posted Nov 11, 2025

The text outlines job responsibilities including SAP skill development, client service management, and day-to-day consulting activities. It lists requirements such as a bachelor's degree, 5+ years of SAP experience, English proficiency, and strong interpersonal skills. The role involves domestic and overseas travel with a focus on proactive problem-solving and time management.

Solutions Architect for Automotive

Company: Canonical

Location: Remote

Posted Nov 11, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company is hiring a Solutions Architect for Automotive to help partners understand and embrace their open source platform. The role requires expertise in Linux, embedded systems, and customer-facing engagement.

Software Engineer - ROR

Company: Onit

Location: Remote

Posted Nov 11, 2025

The job description for a Software Engineer at Onit highlights the role's focus on designing and implementing new features and APIs for the OnitX AppBuilder Platform. The ideal candidate should have experience in both front-end and back-end development, be willing to learn and grow their skills, and understand the benefits of collaborative design and development. The current tech stack includes Ruby on Rails, React, JavaScript, and PostgreSQL, with deployment on AWS. The position requires 4+ years of web development experience, knowledge of Agile methodologies, and the ability to work in a Mac/Linux environment.

Lead 3D Game Artist

Company: Epoch Games

Location: Remote

Posted Nov 11, 2025

Epoch Games is a volunteer-based, online global game development team developing an indie open-world RPG called The Lays of Althas Sundered Order using Unreal Engine 4. They are seeking a volunteer to manage and review 3D work for the project, requiring strong communication skills, knowledge of 3D modeling and texturing, and experience with Unreal Engine.

Data Monitoring Engineer

Company: MSIGHTS

Location: Remote

Posted Nov 11, 2025

MSIGHTS is a cloud-based marketing data integration service founded in 2004. It provides services to global advertisers, making marketers more efficient and successful by providing a single view of overall marketing performance with actionable insights. The company is looking for a Data Monitoring Engineer to join their Singapore office, with responsibilities including monitoring daily operations, QA data, and solving problems as they arise.

Inpatient Facility Coder

Company: AAPC

Location: Remote

Posted Nov 11, 2025

The job posting is for a remote contract inpatient facility coder position requiring at least 5 years of coding experience. The ideal candidate should possess strong coding skills, knowledge of medical terminology, and excellent communication abilities. The role involves accurately coding medical records, following coding guidelines, and maintaining confidentiality of patient information.

Product Manager - Cloud Application Security

Company: Data Theorem

Location: Remote

Posted Nov 11, 2025

Data Theorem is seeking a talented Product Manager to lead the development of security products for Cloud-Native Applications and APIs. The role involves collaborating with engineering teams, stakeholders, and customers to shape product strategy, prioritize features, and drive innovation in application and cloud security. The ideal candidate has a strong technical background, experience in product management, and excellent communication and leadership skills.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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