Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

WordPress Webmaster - Site Builder - (Ops)

Company: Ekwa Marketing Inc.

Location: Remote

Posted Nov 09, 2025

Job posting for WordPress developer converting Adobe XD designs into themes without plugins, focusing on SEO, accessibility, and remote work with competitive salary and benefits.

Support Engineering Manager

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and personal development opportunities. The company is seeking managers for their Cloud Support Group and Devices Support Group, looking for individuals with extensive Linux experience, leadership skills, and a customer-focused mindset.

Corporate Account Executive - New Business

Company: HubSpot

Location: Remote

Posted Nov 09, 2025

The role of a Growth Specialist Account Executive at HubSpot involves identifying and closing good-fit prospects, educating them on HubSpot's software and inbound methodology, managing a pipeline of self-sourced leads, and partnering with internal stakeholders to achieve team goals. The company seeks experienced sales professionals with a positive outlook, strong knowledge of SaaS sales, and a commitment to success.

Paid Ads Manager

Company: Talent Hackers

Location: Remote

Posted Nov 09, 2025

The company is hiring a Paid Ads Manager to plan, launch, and optimize high-performing ad campaigns across Google, Meta, and TikTok. The role involves managing $2K-$30K+ in monthly ad spend, collaborating with the team on targeting and creative testing, and delivering insights that drive real results, especially for ecommerce brands. The ideal candidate should be data-driven, proactive, and confident working directly with clients.

Senior IV&V Analyst

Company: TestPros

Location: Remote

Posted Nov 09, 2025

TestPros is a successful IT services company established in 1988, providing a wide range of services to commercial and government clients. They are seeking an IV&V analyst for a 6-month project with the New Mexico State Land Office to improve lease data quality and standardize lease processing across divisions.

Medical Virtual Assistant

Company: Angel City VA

Location: Remote

Posted Nov 09, 2025

Angel City VA is a healthcare provider seeking a Medical Virtual Assistant to join their team. The role involves administrative tasks, patient communication, and collaboration with medical staff. The company offers competitive compensation, professional development, and a remote work environment.

Enterprise Account Executive

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is seeking talented individuals for global sales roles, emphasizing open-source innovation, enterprise software solutions, and a distributed work environment with opportunities for professional growth and competitive compensation.

Software Engineer - Infrastructure

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking experienced infrastructure engineers to help design, build, and operate scalable systems that power their real-time collaborative design tools used by millions worldwide. The role involves architecting distributed systems, improving developer experience, collaborating across teams, and shaping platform strategy. Figma offers a competitive compensation package and values continuous learning and growth.

QA Analyst - LiveOps - Star Trek Fleet Command

Company: Scopely

Location: USA

Posted Nov 09, 2025

Scopely is seeking a QA Analyst for their Star Trek Fleet Command team. The role involves supporting quality efforts, collaborating with internal and external teams, and ensuring high quality standards for live operations releases. The company values diversity, communication, and a proactive approach.

Software Engineer - AI Product

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking an experienced AI Product Engineer to lead their AI efforts from inception to implementation. The role involves developing early-phase AI systems, collaborating with cross-functional teams, and contributing to the growth of the team. The company offers competitive compensation and benefits.

Proposal Technical Solutions Architect

Company: Omniscius Consulting

Location: Remote

Posted Nov 09, 2025

The client is seeking an experienced Proposal Technical Solutions Architect to bridge technical solutions and persuasive communication. The role involves designing innovative technical solutions, writing compelling proposals, collaborating with teams, and continuously improving processes. The ideal candidate should have a technical background, proposal writing experience, and strong communication skills.

Quickbase Developer/ Consultant

Company: VeilSun, Inc.

Location: Remote

Posted Nov 09, 2025

VeilSun is seeking a LowCode Developer with project management skills to join their team. The role involves developing, customizing, and optimizing lowcode applications, primarily using Quickbase, while also managing project delivery to meet business objectives. The company offers a competitive salary and benefits package, and emphasizes a consulting mindset, client collaboration, and identifying opportunities for additional value.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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