Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Full Stack Engineer III

Company: Outliant

Location: Anywhere

Posted Nov 09, 2025

Ignite Visibility is an award-winning digital marketing agency that recently acquired Outliant to expand its product and website development expertise. They are seeking a Full Stack Engineer III to lead innovative fullstack development, optimize performance, and mentor junior engineers. The company offers unlimited PTO, nonworking holidays, salary increases, bonuses, and a fun work environment.

Shopify Expert

Company: Pyle USA

Location: USA

Posted Nov 09, 2025

This job description seeks a highly motivated Shopify expert to drive growth and innovation. The role emphasizes ownership, problem-solving, and cross-functional system integration. The company highlights a collaborative, fast-paced environment with opportunities for growth and impact in a family-owned business.

Portfolio Management Consultant

Company: Visa

Location: Brazil

Posted Nov 09, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company helps customers innovate and build next-generation banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow while maintaining high security and availability standards.

Account Manager

Company: Fortive

Location: USA

Posted Nov 09, 2025

Fortive Corporation is a global industrial technology innovator that makes the world safer and more productive. ASP, a subsidiary of Fortive, is a leading provider of sterilization and disinfection solutions, supporting healthcare facilities in protecting patients against hospital-acquired infections.

Clinical Nurse Coordinator

Company: EVERSANA

Location: USA

Posted Nov 09, 2025

EVERSANA is a global company committed to creating a healthier world. They provide commercialization services to the life sciences industry and help bring innovative therapies to market. The company values diversity, inclusion, and patient-centric care. They offer a range of job opportunities and emphasize the importance of teamwork and ethical behavior.

Creative Merchandising Specialist

Company: CD PROJEKT RED

Location: Poland

Posted Nov 09, 2025

The company aims to create revolutionary story-driven RPGs that resonate with gamers. They seek a Creative Merchandising Specialist to bring their IP and corporate brands to life through high-quality merchandising products. The role involves collaborating with partners, teams, and licensing teams to create visually compelling work that strengthens the brand identity across merchandising lines and partnerships.

Sunrise Movement - Field Director

Company: NRG Consulting Group

Location: USA

Posted Nov 09, 2025

The Sunrise Movement is hiring a Field Director to lead their electoral program and build youth political power. The role involves managing voter turnout programs, distributed organizing, program management, and strategy. The position requires volunteer team management experience, results-oriented mindset, and proficiency with voter file platforms.

Ubuntu Engineering Lead

Company: Canonical

Location: Anywhere

Posted Nov 09, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is founder-led, profitable, and growing, with a global distributed team. They are hiring engineering leaders to work on Ubuntu Engineering, with a focus on quality, performance, and resilience. The role involves technical leadership, coaching, and contributing to the open source community.

Principal Product Manager - Developer Platform

Company: PagerDuty

Location: Canada

Posted Nov 09, 2025

PagerDuty is seeking a Principal Product Manager for their Developer Platform team. The role involves leading the transformation to automated operations, guiding API evolution, and partnering with AI and engineering teams. The ideal candidate will have experience in SaaS enterprise software, integration architecture, and API design, with strong communication and collaboration skills.

SMB Customer Success Manager

Company: Newsela

Location: USA

Posted Nov 09, 2025

This job description highlights a Customer Success Manager role at Newsela with opportunities for impactful work, career growth, and comprehensive benefits. The position emphasizes influencing education, supporting diverse learning needs, and contributing to scalable solutions for K-12 classrooms. The company promotes work-life balance, professional development, and inclusive culture.

Sr. FP&A Analyst

Company: Newsela

Location: USA

Posted Nov 09, 2025

The Senior Financial Planning & Analysis (FP&A) Analyst role at Newsela involves leading financial forecasting, budgeting, and variance analysis, building financial models, preparing reports for leadership and investors, enhancing financial systems, and supporting continuous improvement. The role offers exposure to executive leadership, opportunities for growth, and participation in the digital transformation of the K12 education market.

Medical Physicist Associate

Company: Fortive

Location: USA

Posted Nov 09, 2025

The job posting is for a medical physicist to perform surveys of medical imaging equipment, provide radioactive materials license support, and conduct radiation protection program audits. The role requires a bachelor's degree in a relevant field, experience in imaging physics, and eligibility for registration in North Carolina, Virginia, and South Carolina.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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