Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Backend Engineer - Revenue and Financial Automation

Company: Stripe

Location: Canada

Posted Nov 08, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments, grow revenue, and accelerate opportunities. The company offers various products and services, including Atlas, Business Network, Tax, Billing, RADS, and Forward Deployed Engineering. The Revenue and Financial Automation (RFA) team is building a modern revenue-focused financial management platform for digital native companies.

Enterprise Customer Success Manager

Company: Datadog

Location: Thailand

Posted Nov 08, 2025

The role of an Enterprise Customer Success Manager at Datadog involves proactively driving product adoption, building strong relationships with strategic customers, collaborating cross-functionally, and serving as a trusted advisor to help customers achieve their business goals. The position requires customer-centric skills, experience in customer success or account management, and fluency in Thai and English.

Staff Software Engineer - Host Pricing & Settings

Company: Airbnb

Location: USA

Posted Nov 08, 2025

Airbnb is seeking a Staff Software Engineer to help develop tools for Airbnb hosts. The role involves designing data workflows, building real-time serving systems, collaborating with cross-functional teams, and mentoring team members. The ideal candidate has 9+ years of experience, expertise in distributed data processing frameworks, and experience with the ML model lifecycle.

Technical Product Enablement Facilitator

Company: HubSpot

Location: Australia

Posted Nov 08, 2025

HubSpot is seeking a Product Trainer Facilitator to join the GoToMarket Enablement team. The role involves delivering product training to Sales, PreSales, Customer Success, and Support teams, with a focus on incorporating AI and AI Agents. The ideal candidate will have empathy for customer-facing employees, strong communication skills, and experience with GTM Enablement frameworks. They will work autonomously, build relationships across departments, and act as a Subject Matter Expert for new content development.

SEO Manager

Company: Market My Market

Location: USA

Posted Nov 08, 2025

This job posting describes a full-time remote SEO Manager role with responsibilities including strategic development, collaboration, training, reporting, and team leadership. The position emphasizes data-driven strategies, client account management, and company values like transparency and growth. The company highlights its recognition as a Great Place to Work and offers benefits like PTO and health insurance.

Communications Director and Staff Director

Company: Future of Life Organizations

Location: Remote

Posted Nov 08, 2025

CARMA is seeking a Communications Director and Staff Director to lead communications and provide organizational support. The role involves developing communications strategy, managing social media, and coordinating with researchers. The position requires experience in communications, executive support, and familiarity with AI safety and governance.

Senior Network Engineer

Company: Cendyn

Location: EMEA

Posted Nov 08, 2025

The Sr Network Engineer role involves managing and maintaining network infrastructure, including Citrix NetScaler, Cisco UCS, SAN, switching, routing, VMware, Palo Alto firewalls, and AWS/Azure cloud platforms. The position requires strong technical expertise, collaboration with cross-functional teams, and proactive network performance optimization. The ideal candidate should have relevant certifications, excellent problem-solving skills, and the ability to work effectively under pressure.

Sr. ServiceNow Developer

Company: 3GC Group

Location: Philippines

Posted Nov 08, 2025

The Sr ServiceNow Developer role involves supporting continuous improvement projects for an enterprise's ServiceNow implementation. The successful candidate will collaborate with a diverse workforce, communicate effectively with stakeholders, and provide expert configuration of ServiceNow. Requirements include 3+ years of IT service operations experience, 2+ years of ServiceNow development experience, excellent communication skills, and experience with Agile frameworks and integrations.

Enterprise Account Executive

Company: Sanity

Location: Norway,Denmark

Posted Nov 08, 2025

This text promotes Sanity.io's Account Executive role, highlighting opportunities to drive revenue growth, work with major clients, and leverage a supportive team environment. It emphasizes the company's innovative content platform, global expansion, and competitive benefits.

Sales Account Executive

Company: re:Members

Location: USA

Posted Nov 08, 2025

The job posting for a Sales Account Executive at reMembers highlights the company's mission to empower nonprofit organizations with powerful solutions. The role involves executive sales strategy, collaboration with marketing, and cross-functional work with other departments. The company offers competitive compensation, benefits, and a collaborative work environment.

Supply Tech Lead - Hotels

Company: Airbnb

Location: Remote

Posted Nov 08, 2025

Airbnb is seeking a Tools and Systems Lead to drive strategic priorities for business systems powering Airbnb's Hotels vertical. The role involves identifying complex business problems, translating them into technical solutions, and leading cross-functional initiatives across multiple teams. The ideal candidate should have strategic thinking, exceptional communication skills, comfort with ambiguity, and a strong technical aptitude.

Customer Enablement

Company: ElevenLabs

Location: USA

Posted Nov 08, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Enablement Specialist to design learning programs and drive product adoption.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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