Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

AI Business Operations Graduate

Company: Storyteller

Location: South Africa

Posted Nov 08, 2025

The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position with a competitive salary, benefits, and paid leave.

Technical Lead – Branch of Irrigation & Power BIP Program

Company: Chippewa Sustainable Solutions, Inc

Location: USA

Posted Nov 08, 2025

This job posting seeks a Technical Lead for a tribal irrigation and power program with remote work options and a salary range of $120,000-$145,000. The role involves technical leadership, asset management, and utility program oversight, requiring experience with tribal communities and systems like MAXIMO. The employer emphasizes professional development, tribal sovereignty, and equal opportunity employment.

AI Business Operations Graduate

Company: Storyteller

Location: Hungary

Posted Nov 08, 2025

The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations and global brands, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position in Hungary with a competitive salary, 33 days of paid leave, and benefits. They are looking for a curious, adaptable graduate with an interest in technology innovation and problem-solving.

Lead Consultant - Data Engineer

Company: Lovelytics

Location: USA

Posted Nov 08, 2025

Lovelytics is a Databricks-focused data and AI consulting firm that has experienced exponential growth since partnering with Databricks in 2019. They are seeking a Senior Data Engineer Lead Consultant to join their Data & AI practice, working on client engagements related to data warehousing, ETL development, data integrations, and data modeling. The role is client-facing and focused on using Databricks, AWS, and Azure technologies. Lovelytics values collaboration, diversity, and innovation, and offers exciting projects with great clients across various industries.

Staff Engineer - Front End focus

Company: Visa

Location: India

Posted Nov 08, 2025

Pismo is a technology company founded in 2016 that provides banking and financial infrastructure solutions. They are seeking a Senior Software Engineer to develop a Pipeline Orchestration Platform with cloud-based capabilities. The role involves building scalable APIs, integrating with deployment infrastructure, and ensuring security standards. The position is remote with opportunities for innovation and collaboration across teams.

Workday HCM – Senior Manager

Company: Visa

Location: USA

Posted Nov 08, 2025

Visa seeks a Senior Manager HCM Systems to drive workforce transformation. The role involves configuring Workday systems, collaborating with HR, and ensuring secure global operations. Remote with travel requirements.

Expert Technical Artist - Graphics

Company: CD PROJEKT RED

Location: USA

Posted Nov 08, 2025

CD PROJEKT RED is seeking an Expert Technical Artist with a focus in Graphics to join their Boston studio and work on Cyberpunk 2, the follow-up to Cyberpunk 2077. The role involves collaborating with various teams, developing rendering systems in Unreal Engine 5, researching emerging trends, maintaining visual coherence, troubleshooting performance issues, and mentoring the art team. The ideal candidate should have 7+ years of experience in realtime graphics rendering or technical artistry, strong understanding of GPU workflows and lighting, proficiency in shader languages, and experience with profiling tools.

Senior Software Engineer II - Insurance

Company: Alma

Location: USA

Posted Nov 08, 2025

Alma is seeking a mission-driven Senior Backend Engineer II to join their team. The role involves building features to help mental health providers manage and grow their practice. The ideal candidate will have 6-10 years of experience, enjoy collaboration, and have a strong understanding of web technologies and accessibility.

Senior Software Engineer - Engineering Workflow and CI

Company: Mozilla

Location: Belgium

Posted Nov 08, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.

Email Lifecycle Marketing Manager

Company: GrowthAssistant

Location: Philippines

Posted Nov 08, 2025

The company is seeking an Email Lifecycle Marketing Manager to join their growth marketing team. The role involves managing and optimizing lifecycle marketing programs, collaborating with creative and operational teams, and tracking performance metrics. The position offers a $400 sign-on bonus and benefits such as work from home, paid holidays, and health insurance. The ideal candidate should have 3+ years of experience in lifecycle marketing, email, and CRM, preferably in the mortgage or financial services industries. Strong project management skills, analytical skills, and communication skills are required.

Sr. Salesforce Developer

Company: 3GC Group

Location: Philippines

Posted Nov 08, 2025

The job posting is for a Senior Salesforce Developer with Service Cloud expertise to join a remote team in the Philippines. The role involves developing and optimizing Salesforce solutions, working with Apex, Lightning Web Components, integrations, deployments, and both backend and frontend development. The ideal candidate should have 5+ years of Salesforce development experience, proficiency in Apex, LWC, Visualforce, SOQL/SOSL, and experience with Salesforce declarative tools, API integrations, security, deployments, and release management.

SAP Data Specialist

Company: Allogene Therapeutics

Location: USA

Posted Nov 08, 2025

Allogene Therapeutics is a clinical-stage biotechnology company developing allogeneic CAR T cell products for cancer and autoimmune diseases. They are seeking an SAP Data Specialist to join their Supply Chain organization on a 6-month contract, with responsibilities including master data maintenance, SOP creation, and report development.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

Related Pages