Lead With Heart - Display Empathy And Compassion Jobs
1,890,735 open positions · Updated daily
The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.
Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.
Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.
Sr Banking & Payments Manager
Company: Kraken
Location: UK
Posted Nov 08, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Senior Manager Banking & Payments role leads global banking relationships to support Kraken's growth and product launches.
Account Executive (Enterprise)
Company: EDB
Location: Singapore
Posted Nov 08, 2025
The text describes a senior sales role focused on driving growth in the Taiwan market through enterprise account management, strategic partnerships, and high-touch sales execution. It outlines responsibilities including revenue targets, customer relationship management, and collaboration with cross-functional teams, while emphasizing required skills in IT solutions and market expertise.
Senior Android Engineer - Trust Platform
Company: Airbnb
Location: USA
Posted Nov 08, 2025
The Trust team at Airbnb is responsible for protecting the community and platform from fraud while ensuring high standards for hosts, guests, homes, and experiences. The Android Software Engineer role involves developing and evolving trust and safety defenses on the Android app, working closely with cross-platform engineers to define and shape the future of the friction framework, and contributing to core metrics, developer experience, and reliability.
Account Executive - GSI
Company: ScienceLogic
Location: UK
Posted Nov 08, 2025
ScienceLogic is a leader in IT operations management, providing modern IT operations with actionable insights to resolve and predict problems faster. The company is looking for a proven Account Executive with at least 2 years of experience in IT sales or solutions architecture to join their Global Systems Integrator sales organization. The role involves working with innovative GSIs to enable and support them in selling and delivering ScienceLogic's AI-infused hybrid IT service assurance solutions to end clients.
Specialist I - Partnership Support
Company: Grow Therapy
Location: USA
Posted Nov 08, 2025
The job posting is for a Specialist I Partnership Support role at Grow Therapy, a remote-friendly team. The position involves answering calls, chats, and emails from clinicians and clients, collaborating with other teams to solve issues, and working with RCM and Engineering teams to resolve bugs and billing issues. The ideal candidate should have experience in customer support, healthcare billing, and a consultative and empathetic attitude.
Senior Software Engineer - Engineering Workflow and CI
Company: Mozilla
Location: Poland
Posted Nov 08, 2025
Mozilla Corporation, a nonprofit-backed technology company, has been shaping the internet for the better over the last 25 years. With a focus on diverse areas including AI, social media, and security, Mozilla aims to make the internet better for people while never losing sight of its core mission. The company values diversity, equity, inclusion, and belonging, and offers generous benefits to its employees.
Account Executive (Enterprise)
Company: EDB
Location: Indonesia
Posted Nov 08, 2025
The role is an Account Executive for Enterprise Thailand and Vietnam, based in Singapore and Indonesia. The main responsibilities include driving growth and transformation of the Thailand and Vietnam market, developing and executing go-to-market strategies, building relationships, and achieving sales targets. The ideal candidate should have 8+ years of experience in high-touch sales of IT solutions, proven success in managing enterprise accounts, and strong collaboration skills.
Mobile Product Software Engineer - Core Testing
Company: Dropbox
Location: Mexico
Posted Nov 08, 2025
The role is for a Mobile Product Software Engineer on the Dropbox Core Test Team, focusing on shaping the quality engineering landscape of core products. The position requires strong leadership, technical expertise, and a strategic approach to software quality. The team is looking for a Mobile Engineer to help build products effortlessly and define quality metrics.
Business Value Strategist
Company: Saviynt
Location: USA
Posted Nov 08, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is seeking a Business Value Strategist to quantify and drive strategic decision-making, assess financial impact, and communicate the value of their solutions to clients.
Senior Sofware Engineer (Localization)
Company: Mozilla
Location: Germany
Posted Nov 08, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Director - Global Paid Social & Display
Company: iHerb
Location: USA
Posted Nov 08, 2025
The Director of Global Paid Social Display and OTTCTV marketing will lead a high-performing team to develop and execute data-driven media strategies across multiple channels, driving brand awareness, customer acquisition, and efficient ROI. The role involves collaborating with cross-functional teams, optimizing performance, and managing a global team and agency relationships.
Junior Customer Success Manager (API) with German
Company: Vonage
Location: Poland
Posted Nov 08, 2025
Vonage API is a global leader in Communications Platform as a Service (CPaaS) that enables businesses to integrate messaging, voice, video, and authentication capabilities into their applications. The company is seeking a Customer Success Manager (CSM) to build and maintain strong relationships with customers, understand their goals, develop success plans, align API solutions to drive business value, monitor usage patterns, identify opportunities for expansion, provide best practices to maximize API adoption, act as the voice of the customer within Vonage, collaborate with support, product, and engineering teams to address challenges and improve the customer experience, identify upsell and cross-sell opportunities to drive revenue growth and customer retention, provide ongoing education and resources to ensure customers are leveraging the full potential of Vonage API solutions, and collect and relay customer feedback to internal teams to influence product improvements and roadmap priorities.