Night Shift Jobs in Remote
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Looking for Night Shift jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Night Shift position in the Remote area.
Senior Brand Designer
Company: 7shifts
Location: Remote
Posted Mar 16, 2024
<div> <p><strong>7shifts is an allinone team management software platform designed for the restaurant industry Were used by 1 in 10 restaurant workers and over 45000 restaurants across North America Our mission is to simplify Team Management and improve performance for restaurants with a longterm vision of <strong datastringifytype=bold>elevating what restaurant teams can achieve together<strong><strong><p> <div> <p>As the <strong>Senior Brand Designer<strong> at 7shifts your role will be crucial in visually communicating our story and ensuring consistency across all brand touchpoints You will bridge the gap between marketing and product engaging with customers and prospects through visual elements to elevate our brand presence Reporting to the Senior Manager of Brand Design youll spearhead crossfunctional collaboration to cater to the diverse design requirements of our internal stakeholders<p> <p>Were building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply <p> <p><strong>What youll do<strong><p> <ul><li>Concept iterate prototype and test to deliver strategic elegant and simple design solutions for websites brand campaigns events and more<li> <li>Anchor design work in brand identity to maintain consistency leveraging insights to inspire innovation<li> <li>Influence the team with unique and innovative design solutions inspiring them to push their thinking and skill levels to new heights<li> <li>Foster collaboration across teams and proactively communicate with stakeholders for project success Prioritize user needs and project goals strategically to drive impactful outcomes<li> <li>Invite a wide range of perspectives from project stakeholders and help strengthen collaboration on the design team through role modeling<li> <li>Emphasize usercentric design to create compelling external projects<li> <ul><p><strong>What you bring<strong><p> <ul><li>8+ years of experience in B2B SaaS or agency creativedesign roles<li> <li>Proficient in brand and web design adept at managing multiple projects concurrently while maintaining quality and efficiency<li> <li>Expertise in the design process from concept to launch demonstrating strong problemsolving abilities and a commitment to continuous improvement<li> <li>Broad knowledge of design trends adept with tools like Figma and Adobe CS and a strong understanding of web UIUX best practices<li> <li>Strong collaboration skills with crossfunctional teams and leaders fostering learning and growth<li> <li>Excellent verbal and presentation skills with a passion for understanding customers and market evolution<li> <ul><p><strong>Itd be even cooler if you had<strong><p> <ul><li>Experience designing through a company rebrand<li> <li>Experience with Framer landing page building tool<li> <li>Experience with tools like Asana and Marketo<li> <ul><div> <p><strong>Our commitment to our team members<strong><p> <ul><li><strong>Opportunity<strong> Its an exciting time to work at 7shiftsour product is evolving and our team is scaling quickly Scale like this offers many unique learning opportunities in a short period of time accelerating the professional growth of our team members<li> <li><strong>Challenge <strong>Were tackling real problems for restaurant owners and were just getting started Working at 7shifts means playing a key role in solving those problems and elevating an entire industry<li> <li><strong>Culture <strong>Theres a reason were one of the best workplaces in North America We value integrity adaptability and collaboration in an environment that moves quickly to drive incredible impact<li> <li><strong>Equity <strong>Equity in a Series C VCbacked SaaS companyenabling every team member to be an owner of their future success<li> <li><strong>Health and Wellness <strong>Competitive health benefits right from the start lifestyle spending accounts access to corporate discounts and a parental leave program that supports caregivers during an important time in their lives<li> <li><strong>Flexibility <strong>Our team is intentional around how and where we workwhether thats remotely in person at our Toronto and Saskatoon offices or a mix of both Plus we offer an open vacation policy to encourage everyone to recharge when they need it Oh and a 90 Day Shift program that supports our team members in exploring the world<li> <li><strong>Support<strong> We set our team members up for success with the latest Apple technology a home office set up and some fun 7shifts swag to make it official Plus we take professional growth seriously and support this through coaching IDPs peer and leader feedback internal promotions and more<li> <ul><p>We thank you for your interest in joining the 7shifts team <p> <p> <p> <p>Our privacy policy can be found here <p> <div>
Global Network Operations Technician Tier III - Transport
Company: Zayo
Location: Remote
Posted Mar 16, 2024
<p><b>Company Description<b><br >Zayo provides missioncritical bandwidth to the worlds most impactful companies fueling the innovations that are transforming our society Zayos 133000mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers Zayos communications infrastructure solutions include dark fiber private data networks wavelengths Ethernet and dedicated Internet access Zayo serves wireless and wireline carriers media tech content finance healthcare and other large enterprises<br >The Network Control Center NCC Tier III Technician will be responsible for providing industry leading customer service experience to internal and external stakeholders in a fastpaced network control center environment providing support to the entire portfolio of Layer 1 products and services offered by Zayo<br ><b>Responsibilities<b><br ><p><ul><li>Responding to internal and external stakeholder inquiries through multiple channels of communication in a timely manner<li> <li>Monitoring and responding to tickets alerts and general inquiries from internal and external customers<li> <li>Able to work within a team to handle inquiries by asking clarifying questions researching answers or alternative solutionsoutcomes and escalating unresolved problems<li> <li>Perform detailed documentation of reported customer issues ability to identify amp communicate customer impact and urgency<li> <li>EscalateAssign tickets to appropriate teams leads and managers<li> <li>Perform direct communications to customers for updates as necessary<li> <li>Resolve customer inquiries if possible by utilizing documented processes<li> <li>Professionally manage difficult andor emotional customer situations<li> <ul><p><br ><b>Qualifications<b><br ><p><ul><li>High School Diploma required<li> <li>Must be able to pass a background screening<li> <li>2+ years of experience troubleshooting and maintaining SONET and DWDM networks<li> <li>2+ years of customer service experience NOC environment is preferred<li> <li>Knowledge of Ciena Infinera Nokia Cisco Fujitsu SONET and DWDM equipment<li> <li>Ability to navigate multiple computer systemsapplications simultaneously<li> <li>Knowledgeable with GSuite applications<li> <li>Excellent written and verbal communication skills<li> <li>Requires an individual who is detailed oriented with superb organizational skills and the ability to multitaskprioritize tasks<li> <li>Ability to work in a fast paced environment<li> <li>Active Listening<li> <li>Data Entry Skills<li> <li>Attention to detail<li> <li>Good Time management Skills<li> <li>Salesforce experience is a plus<li> <ul><p><br ><b> Work ScheduleShift<b><br ><p><ul><li>This position requires shift work<li> <li>24x7x365 shifts and days availability may vary<li> <ul><p><br ><b><b>Base pay range $3105 $4350 hour commensurate with experience <b><b><br ><b>Benefits Rewards amp Wellness<b><br ><p><ul><li>Excellent Health Dental amp Vision Insurance<li> <li>Retirement 401k Savings Plan<li> <li>Fitness membership discounts<li> <li>Generous paid time off policy including paid parental leave<li> <ul><p><br >Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state provincial or local laws<br >This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p>
Bilingual Inside Sales Representative (Remote)
Company: Beyond Finance
Location: Remote
Posted Mar 15, 2024
<div><br ><br ><p datastringifytype=pre>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p datastringifytype=pre>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <p> <br ><p><div> <p><span><strong datastringifytype=bold><em datastringifytype=italic>This role requires you to work 1 weekend day either Sat or Sun We do not offer a MF Shift<em><strong><span><p> <p><span>As a Sales Representative you will consult with prospective customers about debt consolidation options to help pay off their consumer debt and get them started on the path toward financial freedom You will foster trust by educating them on our program using a consultative approach This is a fulltime role 40hrsweek that requires weekend availability<span><p> <p><strong>In this role you will<strong><p> <ul><li><span>Assess a customers financial situation and guide them toward the option that best resolves their challenges<span><li> <li><span>Perform sales by utilizing consultative sales scripting<span><li> <li><span>Educate clients on a variety of financial solutions available to manage their debt<span><li> <li><span>Manage personal lead pipeline to maximize efficiency and productivity<span><li> <li><span>Diligently update all lead file notes phases and statuses in the CRM<span><li> <li><span>Ensure all sales transactions adhere to compliance standards<span><li> <ul><p><strong>What Were Looking For<strong><p> <ul><li><span>Bilingual Spanish Required <span><li> <li><span>You are selfmotivated and highly driven<span><li> <li><span>Success in exceeding goals in a fastpaced sales environment<span><li> <li><span>Sees challenges as opportunities Sees objections as buying questions<span><li> <li><span>Sales experience preferred but not required<span><li> <li><span>Financial Services experience is a plus<span><li> <li><span>Strong written verbal amp oral communication skills<span><li> <ul><p><strong>What You Can Expect <strong><p> <ul><li><span>Extensive handson sales training that sets you up for success<span><li> <li><span>A typical day consists of making and answering inbound and outbound calls in a highvolume setting<span><li> <li><span>There is no cold calling at Beyond Finance All prospective customers have requested debt consolidation solutions<span><li> <li><span>Base Pay with uncapped monthly commission<span><li> <ul><div> <p><strong>Why Join Us<strong><p> <p><span>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul><li><span>Considerable employer contributions for health dental and vision programs<span><li> <li><span>Generous PTO paid holidays and paid parental leave<span><li> <li><span>401k matching program<span><li> <li><span>Merit advancement opportunities<span><li> <li><span>Career development amp training<span><li> <ul><p><span>And finally our team spirit and culture We<span><span> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span><em datastringifytype=italic>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p> <div>
Senior Network Engineer
Company: Wonders
Location: Remote
Posted Mar 16, 2024
<p><b>Senior Network Engineer<b> <p><p><strong>About Wonders <strong><p> <p>Wonders is a restaurant technology startup based in New York City Built by former restaurant operators and technologists we provide tools to help independent takeout restaurants reduce staffing headaches increase revenue and lower costs all at once<p> <p><strong>Wonders Mission<strong> To provide a virtuous ecosystem of tools and services to restaurant operators to help them be more successful<p> <p><strong>Wonders Core Values<strong> Client Focus Peoplecentric Relentless Substance Creative Efficient Simplicity<p> <p><strong>What the role is about<strong><p> <p>As a Network Engineer you will work on all things related to the company network infrastructure from onprem and the cloud You will design implement and maintain a reliable secure and efficient data communications network for our offices around the world You should be ready to contribute to improvements and design The ideal candidate will be able to deploy configure maintain and monitor all active network and VoIP equipment in order to ensure smooth network operation<p> <p><strong>Mission<strong><p> <p>To design build and maintain the company network to ensure it always stays up and running can scale and can handle the unexpected<p> <p><strong>Successful Outcomes<strong><p> <ul><li>The network has a high agreed upon SLA uptime<li> <li>The network has proper redundancy in placed in case of failure<li> <li>The network must continue to meet the demands of business as it grows<li> <li>The network team as a whole knows how to properly handle and resolve network related incidents<li> <ul><p><strong>Key Responsibilities<strong><p> <ul><li>Design administer maintain and support the availability performance and security of the network systems that include SDWAN Aruba Silverpeak Cloud Networking AWS Routers Ubiquiti Edge Routers wireless networkingUnifi Firewalls Switches Cisco Load Balancers VPN QoS MPLS SBCs PBX platforms Asterisk Circuits and servers evidencing strong knowledge of security switching and routing technologies<li> <li>Monitor network performance availability reliability utilization throughput goodput and latency and test for weaknesses<li> <li>Monitor and identify capacity quality and performance issues for VoIP traffic to ensure continued uninterrupted operation of telephony systems<li> <li>Perform network maintenance and system upgrades including service packs patches and hotfixes <li> <li>Provide Level23 support and troubleshooting to resolve issues reported by end user<li> <li>Perform analysis of maintenance failures research trends causes of failures and recommend solutions to avert future failures<li> <li>Perform and troubleshoot on all voice services for all LAN and WAN hardware modules<li> <li>Liaise with vendors and other IT personnel for problem resolution<li> <li>Fully support configure maintain and upgrade in house networks and servers<li> <li>Define network policies and procedures<li> <li>Gather compile and maintain enterprise level VoIP network diagrams<li> <li>Research and make recommendations on server system administration<li> <ul><p><strong>Qualifications<strong><p> <ul><li>4+ years of proven handson experience in a network administrator role<li> <li>Hands on experience in networking SDWAN routing switching VoIP wireless<li> <li>Hands on experience configuring Ubiquiti routers using CLI<li> <li>Deep understanding of networking protocols eg IPSEC HSRP BGP OSPF 80211 QoS route redistribution Spanning Tree<li> <li>Knowledge on Cisco ASA Dynamic Routing OSPF Proxy Servers Web Filtering and Networking LANWAN VLAN DNS MPLS<li> <li>Solid understanding of the OSI or TCPIP model<li> <li>Handson working knowledge of carriergrade VoIP infrastructure specifically hosted PBXs platforms Asterisk endpoint devices Polycom Cisco SPA<li> <li>Handson experience with monitoring network diagnostic and network analytics tools<li> <li>Excellent knowledge of best practices around management control and monitoring of server infrastructure<li> <li>Experience with firewalls Internet VPNs remote implementation troubleshooting and problem resolution<li> <li>Ability to setup and configure server hardware and deployments in onprem data centers<li> <li>Ability to configure network infrastructure with IaC such as Terraform<li> <li>Maintain version control of configurations using Github<li> <li>Experience in network setup in cloud environments such as AWS Direct Connect Transit Gateway VPC Peering<li> <li>Able to understand and analyze WireShark results to solve complex SIP VoIP and IP internetworking challenges<li> <li>Great at organizing prioritizing and multitasking<li> <li>Selflearner independent and have outstanding problemsolving skills<li> <li>Excellent verbal and written communication skills<li> <li>BS in Electronics and Communications Engineering or related field<li> <li>Must be able to work night shift and be flexible to work off hours and weekends if required<li> <ul><p><strong>Network stack<strong> Ubiquiti routers Cisco switch Cloud Networking AWS IaC eg Terraform OSPF BGP MPLS IPLC Metro Ethernet IPSec SDWAN point to point VPN OpenVPN Wireguard Bind9 Asterisk DNS <p> <p><b><strong>Benefits<strong><b> <p><ul><li>Competitive Compensation<li> <li>HMO upon hire with up to 4 dependents <li> <li>Remote first work setup<li> <li>Nontaxable allowance<li> <li>Annual merit review<li> <li>Group Life Insurance<li> <li>Govt mandated benefits<li> <ul>
Client Revenue Manager
Company: Beyond
Location: Remote
Posted Mar 16, 2024
<div> <p>Beyond is the global leader in revenue management helping hosts and property managers unlock new ways to generate the most revenue with their vacation rentals Since pioneering dynamic pricing for the vacation rental market a decade ago Beyond has supported millions of listings globally and helped customers increase their annual revenue by an average of 40 Our unparalleled access to and analysis of realtime data for the vacation rental industry powers our ability to drive revenue maximize profitability and save time for hosts and property managers around the world<p> <div> <p>It is with that in mind that Beyond is looking for a Client Revenue Manager to join our growing team Reporting to our Manager of Customer Success you will have the opportunity to manage our customers who need an outsourced revenue manager as part of our Guidance offering As a Client Revenue Manager you will play a pivotal role in delivering white glove customer experience The role will also provide crossfunctional business exposure to the Revenue Management team You will work to ensure that these customers are successful and long lasting customers of Beyond to allow us to maintain our foothold as the market leader in this industry As the world and travel landscape shift around us so too do the needs of our customers and this role plays a key component in ensuring that they not only survive but thrive in this environment <p> <p>Before reading furtherBeyond is passionate about diversity and cultivating our teams potential If youre hungry for a good opportunity but dont meet every point in this job description please apply anyway<p> <p>As our <strong>Client Revenue Manager<strong> youll be responsible for <p> <ul><li>Ensuring our customers success by analyzing how they can maximize revenue <li> <li>Serve as their revenue manager and utilize Beyond to review booking data and charts to make pricing decisions<li> <li>Providing adhoc analyses on booking trends and pricing performance for clients<li> <li>Building relationships with customers by driving value using a consultative approach to become an influencer and trusted extension of their team<li> <li>Managing approximately 2040 accounts and drive value to retain clients<li> <li>Negotiating annual subscription renewals and upsell opportunities<li> <li>Reviewing Beyonds algorithm performance in existing markets making actionable recommendations based on data driven insights<li> <li>Partnering closely with the Revenue Management Sales Product and Customer Experience Teams<li> <li>Utilizing strong interpersonal skills to listen while communicating clearly and effectively with clients so they understand the why behind our rates and best practices<li> <li>Providing proactive support and service<li> <ul><p><br ><p><p>So what kind of person are we looking for in this role The person who will be successful in this role will be <p> <ul><li><strong>Have deep customerempathy<strong> you find fulfillment in helping customers reach their goals <li> <li><strong>Enjoy working with people<strong> you are driven to provide an excellent customer experience<li> <li><strong>Be dataminded <strong>you are exceptional with data and leveraging it to make strategic decisions <li> <li><strong>Go above and beyond<strong> you pride yourself on going above and beyond for teammates and customers<li> <li><strong>Be Highly Analytical <strong>you are able to look at multiple graphs and charts and instantly derive insight<li> <ul><p><br ><p><p>Now that weve told you what the job looks like here are the qualifications were looking for in a candidate <p> <ul><li>At least 2 years of experience working in a clientfacing role customer success account management sales etc<li> <li>At least 2 years of Revenue Management Experience in a Hospitality or an equivalent industry<li> <li>Experience working with software or ability to learn a wide variety of tools for data analysis including comfort with data sets in excel<li> <li>Succinctly explain the why behind datadriven decisions<li> <li>Experience helping customers through presentations trainings or daytoday questions<li> <ul><p><br ><p><p>So what can you expect after you apply Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role you will<p> <ul><li>Have a video conversation with someone on our Recruiting team This is a highlevel conversation about your experience and interest but also an opportunity for you to learn more about us<li> <li>Meet with our Manager of Customer Success for a deeper dive video conversation <li> <li>Complete an assignment relevant to the role and meet with a few additional members of the Customer Experience team<li> <li>Meet with our CTOCoFounder<li> <ul><div> <p><strong>Company Values<strong><p> <p>We are serious about our core values We Care We Are On the Same Team We Inspire Trust We Go Beyond We Ship It Were Curious If those resonate with you and youre ready to work with a team that lives and breathes those values we want to hear from you <p> <p><br ><strong>Benefits<strong><p> <p>Beyond offers a wide variety of benefits like stock options unlimited PTO private health insurance and more You can learn more about our benefits by visiting our careers site<p> <p><strong>We Care about Diversity Equity and Inclusion<strong><p> <p>Beyond is committed to building a workplace that attracts humans of all genders ethnicities backgrounds statuses and lifestyles At our core we care about our people and encourage every employee partner and applicant to share their whole self with us We are respectful of and empathetic towards different viewpoints and believe that our ability to help short term rental managers succeed relies on us building a dynamic and diverse team Whoever you are you can Belong Beyond<p> <p><br ><p><p>Please review our GDPR Statement here <p> <div>
VA: Executive Assistant
Company: jetfuel.agency
Location: Remote
Posted Mar 16, 2024
<p><b>Company Description<b> <p><p><em><strong>Jetfuelagency<strong><em> is a digital marketing agency specializing in growing businesses within the DTC and ecommerce space Our clients are usually between $5M $50M in size and rave about our agencys ability to drive measurable performance no BS attitude and our innovative groundbreaking digital marketing strategies We are a small fastgrowing agency From content to paid media we value people who have a strategic and analytical mindset no matter what they do <p> <p>Please note that we are a fully remote agency We are looking for people who not only have a passion for marketing but will also contribute to our agencys culture and team<p> <p>If you want to make an impact working with clients such as <strong>Perfect Snacks Vive Organic or Tates Bake Shop<strong> and join a small fastgrowing agency that offers more learning opportunities to help your career vs any other agency this is the right place for you<p> <p><b>Job Description<b> <p><p><em>jetfuelagency<em> is looking for a dedicated trustworthy and resourceful rockstar Executive Assistant to help manage the busy and chaotic daytodays of the founder and executive staff Reporting directly to the founder this candidate must have comprehensive experience in executive office administration and be able to work independently and proactively with minimal supervision<p> <p>Responsibilities include but arent limited to<p> <ul><li>General daily office administration duties<li> <li>Scheduling and arranging meetings keeping team members abreast of upcoming events and projects<li> <li>Managing and arranging travel<li> <li>Writing business letters and correspondence<li> <li>Basic HR Administration including maintaining files and compliance interview scheduling and screening support of the hiring process employment documentation<li> <li>Minor bookkeeping duties <li> <li>Assisting in various functional roles as needed including marketing customer service and more<li> <li>Running personal errands<li> <ul><p><b>Qualifications<b> <p><ul><li>5+ years of office managementadministrative experience<li> <li>Strong technical and Internet savvy is required including EXPERT knowledge of Microsoft Office ie Word PowerPoint Excel Outlook and other additional software and databases used by the company as needed<li> <li>Social media and app savvy Facebook LinkedIn Twitter Travel apps deal apps more<li> <li>Excellent organizational and communicational skills tact poise leadership qualities and the ability to take independent action while maintaining a strong work ethic and attention to detail<li> <li>QuickBooks or equivalent accounting software experience REQUIRED<li> <li>Adobe Photoshop skills a plus<li> <li>Must be able to type at least 55+ WPM Test will be required<li> <li>All applicants must pass the background check <li> <li>You may be on call day or night as needed<li> <li>Given that this is a remote position you MUST be willing to work within the hours of 9AM5PM PST<li> <ul><p><b>Additional Information<b> <p><p><strong>Benefits and Perks of the Job<strong><p> <ul><li>Competitive Pay<li> <li>Paid Time Off so you can take some time off to recharge<li> <li>100 Remote avoid the stress and hassle of a commute and raise your productivity<li> <li>Flexible work schedule integrate work with your life instead of the other way around<li> <ul><p><br ><em>Raise your game work with highly driven individuals and grow professionally and personally<em><p>
Senior Customer Reliability Engineer - Remote (United Kingdom)
Company: Teleport
Location: Remote
Posted Mar 16, 2024
<p>Teleport is the market leader in IdentityNative Infrastructure Access Management Every company must protect its critical computing infrastructure from hackers and other bad actors The problem is that most rely on outdated access solutions that use passwords and other shared secrets which are 1 source of data breach Teleport replaces these outdated access solutions with more secure identity making the happy path for engineers the secure path By replacing insecure shared secrets like passwords keys and tokens with true identity based on biometrics and security modules Teleport delivers phishingproof zero trust for every engineer and service connected to a companys global infrastructure<p> <p> <p> <p>Teleport is used by leading companies including Elastic Snowflake Doordash and NASDAQ and recently raised $110M at a $11B valuation in a funding round led by Bessemer Venture Partners with participation from Insight Partners Kleiner Perkins and S28 Capital We are headquartered in Oakland California but embrace a remotefirst work culture for many roles<p> <p> <p> <p>Were also proud of our numerous awards recognizing business and culture leadership including Inc 5000 Americas Fastest Growing Private Company 2022 Certified Great Place to Work and Comparablys 2022 Best Company Culture Best CEOs for Diversity Best Perks amp Benefits and Best Compensation award<p> <p><br ><p> <p>As a member of the engineering team a Customer Reliability Engineer is responsible for providing technical assistance to customers who are implementing operating and maintaining our software solutions onprem or in the cloud This is a remote role for people based in Ireland or the United Kingdom This position reporting to our VP Engineering<p> <p><br ><p> <p>Teleport is our Identityaware proxy that supports multiple protocols including SSH Kubernetes and PostgreSQL <p> <p><br ><p> <p>You will work directly with our customers to provide guidance and planning during onboarding triage and debugging of technical issues develop and maintain customer training programs and assist the product team by capturing product feedback Day to day you will lead and participate in customer support interactions via ticket chat and video As our company grows and we launch new offerings the requirements of this position may shift <p> <p><br ><p> <p>You should be comfortable with change and have an interest in continually learning and advancing your skill set <p> <p><b>What youll bring<b> <p><ul><li>Basic programming skills in Python or Golang<li> <li>Strong understanding of modern deployment stack including Ansible and Kubernetes<li> <li>Hands on experience with one of the major public cloud providers AWS GCP Azure <li> <li>Strong Linux server administration skills<li> <li>Exceptional serverside software troubleshooting testing and debugging skills<li> <ul><p><b>What youll be doing<b> <p><ul><li>Provide remote Technical Support to Teleport customers and partners<li> <li>Take ownership of customer issues and see problems through to resolution<li> <li>Independently diagnose and resolve problems in the Teleport product as well as in the customer environment eg Docker Kubernetes AWS Azure GCP<li> <li>Author knowledgebase articles for customers and internal consumption detailing the symptoms cause workaround and solutions of common andor known issues<li> <li>Work with Teleport Deveops team to recreate customer issues in the lab<li> <li>Develop and enhance tools for analyzing logs stats and performance data collected within Teleport<li> <li>Contribute to the effective and efficient handling of all levels of technical support cases from basic user questions to issues requiring more indepth technical and problemsolving skills<li> <li>Design define and document support processes training and knowledgebase articles for customer and internal consumption<li> <li>Provide prompt and accurate feedback to customers<li> <li>Ensure proper recording and closure of all issues<li> <li>Able to efficiently and effectively communicate with Customer and our internal Devops team in order to rearchitecture complex customer environments<li> <li>Participate in oncall <li> <ul><p><b>What to expect once you apply<b> <p><ul><li>You will join 30 minute intro call and we will walk you through the compensation interview process and requirements <li> <li>You will do a take home challenge and try to find all issues we planted in a cloud infrastructure This session takes up to 2 hours and is the final step of the interview The setup includes Linux VMs on cloud with Etcd Nginx and a set of networking performance and system errors we introduced in the system<li> <ul><p> <p><p><br ><p> <p><br ><p> <p>Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age color disability gender national origin race religion sexual orientation veteran status or any classifications protected by federal state or local law<p> <p><br ><p> <p><span>Candidate Privacy Notice For information about our collection and processing of job applicant personal data for this position please see our Job Applicant Privacy Policy and Notice of Collection at <span>httpsgoteleportcomlegalapplyjobapplicant<p> <p><br ><p> <p><p>
Senior Financial Analyst
Company: Embroker
Location: Remote
Posted Mar 16, 2024
<div> <p><strong>Who we are at Embroker<strong><p> <p><span>Embroker is the radically simple destination for industrytailored commercial insurance Our mission is to make it radically easier for businesses to get the right coverage at the best price With a technologyfirst customercentric approach Embroker is changing how businesses protect themselves their staff and their customers In 2015 Embroker has raised over $150M in funding from leading fintech investors<span><p> <div> <p><strong>TARGET BASE SALARY $100K $120K <strong><p> <p><strong>POSITION CAN SIT REMOTELY IN THE US<strong><p> <p><strong>The value of this position<strong><p> <p>We are looking for a talented Senior Financial Analyst to join Embrokers growing Financial Planning and Analysis team at the ground level and help propel the business into its next phase of growth You will play a key role in driving forwardlooking analyses and partnering with leaders across the business to provide datadriven insights and help influence executivelevel strategic decisions You will have the opportunity to work closely with the CFO and the Executive Team engage with senior leaders in Sales Insurance Marketing People and Business Operations develop relationships with thirdparty partners and solve diverse problems that will have a critical impact on Embrokers near and longterm success<p> <p><strong>What you will own in this role<strong><p> <ul><li>Be a strategic partner to teams across the organization to help answer complex crossfunctional questions and identify areas of opportunity that influence Embrokers strategic direction<li> <li>Assist with Embrokers bottomsup financial plan and forecast model including accurate financial reporting and help adapt the model as needed for the growing complexity of the business<li> <li>Prepare departmentlevel PampLs that business leaders will be held accountable for and keep a close pulse on Embrokers overall performance relative to plan on a monthly and quarterly basis identify discrepancies quickly and work with relevant teams to understand the root cause and iterate as necessary<li> <li>Build and support management reporting at Embroker including deep dives that support opportunities for growth and margin improvement across products distribution channels and functions<li> <li>Serve as a stakeholder in decisions on new growth opportunities and prepare quantitative and qualitative analyses to support build buy or partner decisions<li> <li>Work closely with product and vertical owners to develop a deep understanding of each of Embrokers digital products and bespoke coverage solutions including their key drivers of growth along all aspects of the funnel<li> <li>Drive and implement continuous improvement initiatives into all forecasting and budgeting processes reporting and modeling<li> <li>Engage with leaders to support fundraising efforts and regularly prepare materials for use in board and or investor presentations<li> <li>Balance multiple ad hoc projects and demands requiring the ability to quickly shift focus as necessary<li> <ul><p><strong>What experience we believe is the right fit<strong><p> <ul><li>You have 4+ years of professional experience in an analytical role at a highgrowth startup insurance company or investment banking consulting private equity or venture capital firm<li> <li>You have a highly analytical mindset and strong attention to detail you are comfortable working with large quantities of unstructured data and can combine qualitative anecdotal data with quantitative data to drive actionable insights<li> <li>You have strong communication skills and experience working directly with stakeholders across an organization to analyze problems propose recommendations and implement solutions<li> <li>You are comfortable in a fastpaced rapidly changing and ambiguous environment<li> <li>You have strong organizational skills and are able to manage competing deadlines for various stakeholders simultaneously<li> <li>You have excellent Microsoft Excel Google Sheets skills and a basic understanding of or a willingness to learn SQL and or Looker<li> <ul><p><strong>PREFFERED<strong><p> <ul><li>You have experience in the insurance or insurtech industries<li> <li>You are highly proficient in SQL and or Looker<li> <ul><div> <p><strong>Our Values<strong><p> <p><span>The Embroker Pack lives by three core values that have taken us from an idea to a growing wellfunded player in the Insurtech space<span><p> <p><strong>Pack First<strong><p> <p><span>We succeed and fail as one team We optimize for what is best for our entire organization We always assume positive intent<span><p> <p><strong>Be AllIn<strong><p> <p><span>We are 100 committed We move fast and are proud of what we build We attack challenges with relentless positivity<span><p> <p><strong>Create Magic<strong><p> <p><span>We strive to amaze and delight at every touchpoint We make our work fun through teamwork play and positive energy<span><p> <div>
Customer Service Associate (Full-Time)
Company: Zoro
Location: Remote
Posted Mar 16, 2024
<div> <p><strong>Company Summary<strong><span> <span><p> <p><span>Zoro is an eCommerce company thats on a mission to help business owners get everything they need to run their businesses and thrivefrom office supplies to power tools But were way more than a website Were a team of great people with an awardwinning culture Check us out and see for yourself<span><p> <div> <p><strong>Job Summary<strong><span> <span><p> <p><span>As a Customer Service Associate at Zoro you will play a crucial role in delivering exceptional service to our customers by promptly and accurately resolving their inquiries or issues Your primary objective will be to deepen the relationship with Zoro customers and drive loyalty and sales by providing a seamless and satisfactory customer experience through efficient communication and problemsolving skills<span><p> <p><strong>Duties and Responsibilities <strong><p> <ul><li><span>Work in a fastpaced multichannel environment including but not limited to emails phone calls chat following assigned work schedule<span><li> <li><span>Interact with various teams across Zoro to effectively resolve customer issues in a timely manner<span><li> <li><span>Make empowered decisions and resolve customer concerns in a courteous and helpful manner showcasing excellent customer service skills work ethic and integrity<span><li> <li><span>Drive customer retention and contribute to sales growth through exceptional customer service and personalized interactions<span><li> <li><span>Identify evaluate and promptly communicate customer trends and opportunities to leadership<span><li> <li><span>Provide comprehensive information about Zoros products services and company policies to assist customers effectively<span><li> <li><span>Assist customers with order placement tracking and returns ensuring a streamlined and positive experience<span><li> <li><span>Demonstrate active listening to understand and address customer complaints or concerns aiming to identify and resolve the root cause<span><li> <li><span>Maintain department performance standards and goals with a strong understanding of policies and procedures to support compliance<span><li> <li><span>Adapt quickly to changing business needs while maintaining a positive attitude and professionalism in all interactions<span><li> <ul><p><br ><p><p><strong>Minimum Qualifications<strong><p> <ul><li><span>At least 1 year of Customer Service or related experience preferably in a fastpaced environment<span><li> <li><span>Ability to wear a telephone headset use pen keyboard and mouse for the entirety of your shift<span><li> <li><span>Excellent verbal and written communication skills with the ability to listen amp convey information clearly and effectively<span><li> <li><span>Patience empathy strong time management and a genuine desire to help customers<span><li> <li><span>Proficient in using customer service hardware and software CRM systems and other relevant tools<span><li> <li><span>Strong problemsolving and decisionmaking skills with the ability to think quickly and creatively<span><li> <li><span>Ability to use various information sources to answer questions identify problems and appropriately resolve customer issues<span><li> <li><span>High School diploma or equivalent college degree preferred<span><li> <ul><p><strong>RemoteWork Requirements<strong><p> <p><span>At Zoro we believe that a conducive and professional work environment is essential for providing exceptional customer service As a remote Customer Service Agent you will be expected to meet the following home environment and workspace requirements<span><p> <ul><li><span>Dedicated Home Office Workspace We require a separate room with its own door to serve as your dedicated home office workspace This helps ensure privacy and minimizes distractions<span><li> <li><span>Reliable Hardwired HighSpeed Cable Internet To deliver seamless customer service a minimum internet speed of 15Mbps download and 10Mbps upload is required We require reliable hardwired connection plugged into an Ethernet cable for optimal stability A backup location or alternate internet source will be required should system issues occur<span><li> <li><span>Personal Disruptions During scheduled working hours its important to create a professional atmosphere free from personal disruptions This includes avoiding background noises such as Children playing dogs barking loud musicTV noise nonworkrelated phone calls <span>doorbells and interactions with family members or roommates during working hours<li> <ul><p><span>By maintaining a focused and distractionfree environment you can provide our customers with the dedicated attention they deserve Please ensure that your home environment and workspace meet these requirements before applying for the position<span><p> <div> <p><strong>Zoro Values and Inclusive Culture<strong><span> <span><p> <p><span>Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented and valued We aim to empower all of our employees to learn about raise awareness of and promote diversity and inclusion through all of our workplace interactions Zoro is a place where everyone can learn grow and thrive <span><p> <p><span>We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status We are proud to be an equal opportunity workplace<span><p> <div>
Client Ride Specialist
Company: HopSkipDrive
Location: Remote
Posted Mar 16, 2024
<div> <p><strong>Who we are<strong><p> <p>HopSkipDrives mission is to create opportunity for all through mobility Our innovative supplemental school transportation solutions are used by over 600 school districts charter schools nonprofits government agencies as well as busy families to safely and reliably get kids where they need to go<p> <p>Student transportation is the largest mass transit system in the US The way kids get to and from school has a direct impact on our kids families schools and communities While school districts spend $28 billion annually on transportation only 30 of kids get to school on a bus The current system can no longer meet all the transportation needs of our districts schools and families and its shortcomings are causing inequities in educational access that are affecting the welfare of millions of kids each day<p> <p>HopSkipDrive is taking a different approach to arranging safe reliable school transportation that meets needs that arent being addressed by the current system helping to fill gaps and supplement the student transportation options available We create personalized transportation solutions for the one to the many and everything in between<p> <p><strong>Were a company with heart<br ><strong>Our partnerships with school districts child welfare agencies and nonprofits ensure equitable educational access for the most vulnerable populations including youth in foster care children experiencing homelessness and students with disabilities <p> <p>We understand that the difference between struggle and success can sometimes be as simple as the ability to show up which is why were on a mission to use innovative technology coupled with operational expertise and new ways of thinking to help kids reach their full potential by providing a safe dependable way to get them where they are going<p> <p><strong>Were an awesome place to work<strong><strong><br ><strong><strong><br ><strong>Our company culture has been wellrecognized HopSkipDrive has been named to Fast Companys Most Innovative Companies list as well as Best Places to Work lists from Built In LA Comparably Inc and the Los Angeles Business Journal Comparably also named us a Best Company for Professional Development as well as to its Best CEO and Best CEOs for Women lists<p> <p><strong>Were growing rapidly<strong><strong><br ><strong><strong><br ><strong>Founded by three moms as a solution to their own transportation challenges we now operate across over 13 states across the country We continue to expand at a rapid pace making the Inc 5000 list four times as well as the Deloitte 500 FastGrowing Technology list HopSkipDrive has raised $100M in funding to date<p> <div> <p><strong>Who you are<strong><p> <p>You are looking for a challenging and rewarding experience You are inspired by our vision and the opportunity to define a new category in an incredibly fastgrowing market You are excited to learn grow and collaborate so we can achieve our mission of creating opportunity for all through mobility<p> <p>At HopSkipDrive we know that challenges require different approaches unique perspectives and new ways of thinking We are building a team of creative problemsolvers from many different backgrounds<p> <p>As a <strong>Client Ride Specialist<strong> you will be responsible for handling service requests and configurations that will support ensuring every HopSkipDrive ride requested is set up to succeed You will proactively look at complex situations and find solutions before issues escalate You will balance problem solving and multitasking to work with the Client Insights team in delivering every rider safely to their destination<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Develop and implement clientrequired reporting<li> <li>Execute operational response to any issues that are escalated from the Client Support team<li> <li>Work closely with Client Insights Associates to support client questions and needs<li> <li>Create and implement processes to identify when clients are in trouble and shift internal resources to provide solutions utilizing current reporting solutions and leading the creation of new ones as appropriate <li> <li>Manage logistics for rides that have unique needs and advanced qualifications<li> <li>Recognize trends and suggest changes to improve processes<li> <li>Have a deep understanding of HopSkipDrives products and abilities in order to identify and implement new business opportunities and solutions<li> <li>Work crossdepartmentally in a highspeed environment <li> <li>Work on special projects as decided by the Director of Client Operations <li> <ul><p><br ><p><p><strong>What were looking for<strong><p> <p><br ><p><ul><li>1+ years experience in a related role thriving in a fastpaced team environment <li> <li>Demonstrated ability to see the big picture and understand where details and data inform that picture <li> <li>A team player with strong interpersonal skills the ability to build strong working relationships with multiple players and engender a high degree of collaboration <li> <li>Effective written and verbal communication skills<li> <li>Exceptional attention to detail<li> <li>A positive selfmotivated individual<li> <li>Experience with SalesForce Kustomer or similar CRM and Google workspace <li> <li>Bachelors degree preferred<li> <ul><p><strong> This role will be fully remote in one of the following states AZ CA CO DC FL IL IN KS MD MI MO NC NJ NM NV NY OK OR SC TN TX UT VA WA WI<strong><p> <p><strong>What you will get<strong><p> <p>We want you to be an owner in our company and share in executing our vision so every fulltime employee has equity In addition we offer flexible vacation medical dental vision and life insurance 401k FSA and an opportunity to work for a uniquely positioned VCbacked company in a hugely attractive space with significant upside potential HopSkipDrive is committed to fair and equitable compensation practices The salary range for this role in is $1700 hr to $1800 hr This position is remote and as such compensation will ultimately be in line with the location in which the position is filled Final compensation for this role will be determined by several factors such as a candidates relevant work experience skill set certifications and specific work location The total compensation package for this role also includes equity stock options<p> <div> <p><strong>Equal Opportunity Employer<strong><p> <p><span>HopSkipDrive is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected class HopSkipDrive is also proud to operate as a drugfree workplace<span><p> <div>
Strategic Finance Lead
Company: Modern Health
Location: Remote
Posted Mar 16, 2024
<div> <p><strong><span>Modern Health <span><strong><p> <p><span>Modern Health<span><span> is a mental health benefits platform for employers We are the first global mental health solution to offer employees access to oneonone group and selfserve digital resources for their emotional professional social financial and physical wellbeing needsall within a single platform Whether someone wants to proactively manage stress or treat depression Modern Health guides people to the right care at the right time We empower companies to help <span><em><span>all<span><em><span> their employees be the best version of themselves and believe in meeting people wherever they are in their mental health journey<span><p> <p>We are a femalefounded company backed by investors like Kleiner Perkins Founders Fund John Doerr Y Combinator and Battery Ventures We partner with 500+ global companies like Lyft Electronic Arts Pixar Clif Bar Okta and Udemy that are taking a proactive approach to mental health care for their employees Modern Health has raised more than $170 million in less than two years with a valuation of $117 billion making Modern Health the fastest entirely femalefounded company in the US to reach unicorn status <p> <p><span>We tripled our headcount in 2021 and as a hypergrowth company with a fully remote workforce we prioritize our peoplefirst culture winning awards including Fortunes Best Workplaces in the Bay Area 2021 To protect our culture and help our team stay connected we require overlapping hours for everyone While many roles may function from anywhere in the worldsee individual job listing for moreteam members who live outside the Pacific time zone must be comfortable working early in the morning or late at night all fulltime employees must work at least six hours between 8 am and 5 pm Pacific time each workday <span><p> <p><span>We are looking for driven creative and passionate individuals to join in our mission An inclusive and diverse culture are key components of mental wellbeing in the workplace and that starts with how we build our own team If youre excited about a role wed love to hear from you<span><p> <div> <p><b>The Role<b> <p><p>In this highvisibility role at a fastgrowing company you will work together with the Senior Director of Strategy amp Finance and partner with functional leaders across the company to analyze the business develop strategic initiatives to scale the company and work crossfunctionally to execute the initiatives you develop Youll also shape overall company strategy through helping to define what sustainable scalable growth means and developing our path to profitability Were looking for someone who can pair strong analysis with strategic thinking who is operationallyminded and loves to build processes models analyses etc and who has a collaborative teamoriented mindset<p> <p>This position is not eligible to be performed in Hawaii<p> <p><b><strong>What Youll Do<strong><b> <p><ul><li>Act as a partner and report into the Senior Director of Strategy amp Finance across all initiatives <li> <li>Perform key strategic and financial analyses to support highimpact decisions eg pricing new products cost structure analysis etc<li> <li>Partner with leaders across the organization to develop a vision for how we scale efficiently achieve profitability and improve the financial performance of the business<li> <li>Partner with key business stakeholders to support financially sound decisionmaking eg bringing on new vendors developing new products etc<li> <li>Identify and manage ad hoc projects as needed<li> <ul><p><b><strong>Who You Are<strong><b> <p><ul><li>You have 5+ years of experience in banking PE VC and or Ops Strategy Strategic Finance at a startup<li> <li>You are a master of Excel and are familiar with data visualization tools <li> <li>You are able to develop and present via presentations dashboards etc complex issues in a digestible and compelling manner<li> <li>You have a robust understanding of financial statements and have built financial models from scratch<li> <li>You have at minimum a basic understanding of accounting concepts <li> <li>You are able to work autonomously with minimal guidance <li> <li>You are humble scrappy adaptable and thrive in fastpaced environments<li> <li>You have strong analytical skills and impeccable attention to detail<li> <li>You are passionate about building and improving operational processes<li> <li>Industry experience in SaaS or digital healthcare industry is a plus<li> <li>Pricing and packaging experience is a plus<li> <ul><p><b><strong>Benefits<strong><b> <p><p>Fundamentals<p> <ul><li>Medical Dental Vision Disability Life Insurance <li> <li>High Deductible Health Plan with Health Savings Account HSA option<li> <li>Flexible Spending Account FSA<li> <li>Access to coaches and therapists through Modern Healths platform<li> <li>Generous Time Off <li> <li>Companywide Collective Pause Days <li> <ul><p>Family Support<p> <ul><li>Parental Leave Policy <li> <li>Family Forming Benefit through Carrot<li> <li>Family Assistance Benefit through UrbanSitter<li> <ul><p>Professional Development<p> <ul><li>Professional Development Stipend<li> <ul><p>Financial Wellness<p> <ul><li>401k<li> <li>Financial Planning Benefit through Origin<li> <ul><p>But wait theres more <p> <ul><li>Annual Wellness Stipend to use on items that promote your overall well being <li> <li>New Hire Stipend to help cover workfromhome setup costs<li> <li>ModSquad Community Virtual events like active ERGs holiday themed activities teambuilding events and more<li> <li>Monthly Cell Phone Reimbursement<li> <ul><div> <div> <div> <p><span><span><span><strong><span>Equal Pay for Equal Work Act Information<span><strong><br >Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role<span><span><strong><span><span><br ><span><span><strong><span><span>Compensation for the role will depend on a number of factors including a candidates qualifications skills competencies and experience and may fall outside of the range shown Ranges are not necessarily indicative of the associated starting pay range in other locations Fulltime employees are also eligible for Modern Healths equity program and incredible benefits package See our Careers page for more information<br ><span>Depending on the scope of the role some ranges are indicative of On Target Earnings OTE and includes both base pay and commission at 100 achievement of established targets<span><span><span><br ><span><p> <div> <p>San Francisco Bay Area<p> <p><span>$153000<span><span><span><span>$180000 USD<span><p> <div> <div> <p>All Other California Locations<p> <p><span>$138000<span><span><span><span>$162000 USD<span><p> <div> <div> <p>Colorado<p> <p><span>$122000<span><span><span><span>$144000 USD<span><p> <div> <div> <p>New York City<p> <p><span>$153000<span><span><span><span>$180000 USD<span><p> <div> <div> <p>All Other New York Locations<p> <p><span>$138000<span><span><span><span>$162000 USD<span><p> <div> <div> <p>Seattle<p> <p><span>$138000<span><span><span><span>$162000 USD<span><p> <div> <div> <p>All Other Washington Locations<p> <p><span>$138000<span><span><span><span>$162000 USD<span><p> <div> <div> <div> <p><span><em>Below we are asking you to complete identity information for the Equal Employment Opportunity Commission EEOC While we are required by law to ask these questions in the format provided by the EEOC at Modern Health we know that gender is not binary and we recognize that these categories do not reflect our employees full range of identities<em><span><p> <div>
Associate Engineer
Company: Karbon
Location: Remote
Posted Mar 16, 2024
<div> <p><strong>About Karbon<strong><p> <p>Karbon is the global leader in practice management software for growthminded accounting firms We provide an awardwinning highly collaborative cloud platform that streamlines work and communication enabling the average accounting firm using Karbon to save 16 hours per week per employee<p> <p>We have customers in 34 countries and have grown into a globally distributed team with our people based throughout the US Australia New Zealand Canada and the United Kingdom We are wellfunded ranked 1 on G2 have a fantastic team culture are growing rapidly and making a global impact<p> <div> <p>Karbon is seeking a customer centric Support Engineer for our new site in the Philippines This role is 100 remote and we are looking for a natural problem solver to partner with our Customer Success and Support teams to assist our clients and internal stakeholders <p> <p><b>Some of your main responsibilities will include<b> <p><ul><li>Proactively monitoring production environments and taking corrective actions<li> <li>Working with Customer Success and Support teams to address issues raised by customers or notifying the development team when required<li> <li>Database administration automation performance tuning and doing data fixes when necessary<li> <li>Performing data extraction at the request of customers or internal stakeholders<li> <li>Providing targeted solutions for specific client problems by working with the specified product team<li> <li>Creating and maintaining documentation and responding effectively to customer tickets<li> <ul><p><b>About you<b> <p><p>We are looking for software engineers with the following skills<p> <ul><li>2+ years experience working in a Support Engineer role<li> <li>Net Experience specifically around investigating Net exceptions<li> <li>Strong relational database knowledge preferably Microsoft SQL Server <li> <li>Application support experience or clear capability to work in an application support role with excellent communication skills <li> <li>Platform monitoring or system administration skills with a focus on automation <li> <li>Familiarity with Microsoft tech stack<li> <li>Strong customer focus and dedication <li> <li>Ability to clearly explain and document issues <li> <li>Analytical thinking with abilities to multitask and prioritize<li> <li>Keen interest in learning and adopting new technology <li> <li>Overall a good team player who brings passion<li> <ul><p><strong>Please note the hours for this role are 12 am 9 am Tuesday Saturday<strong><em> A 10 shift differential will be added to the base salary to compensate for working nonstandard hours<em><p> <p><b>Why Work at Karbon <b> <p><ul><li>Industry leading benefits package including medical insurance for you and up to three eligible dependents<li> <li>15 paid time off days per year which includes 5 Karbon Days per year<li> <li>7 Sick leave days per year<li> <li>Internet and work from home subsidy<li> <li>Discretionary bonus program<li> <li>Life insurance<li> <li>Work with and learn from a very experienced team<li> <li>Be part of a startup team that will continue to grow around you<li> <li>Flexible approach to work environment we believe in trust and autonomy<li> <li>A culture of open communication consistent feedback and full transparency into company results metrics and financial position<li> <ul><p> <p> <div> <p datatype=unstyled dataid=37024650610f4dfe8f746e5b0feb927b>Karbon embraces diversity and inclusion aligning with our values as a business Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria If youve made it this far in the job description but your past experience doesnt perfectly align we do encourage you to still apply You could still be the right person for the role<br >When we look for talent to join our team we want unique creative and amazing people that align with values and help us build a worldclass product and company<p> <p datatype=unstyled dataid=808bfb49ebf44e6990017e92fd37e65f>Diversity and inclusion are fundamental to who we are and what has always made us tick<p> <p datatype=unstyled dataid=5f9e3aa226904788af20892dbdba6ed2>We recruit and reward people based on capability and performance We dont discriminate based on race gender sexual orientation gender identity or expression lifestyle age educational background national origin religion physical or cognitive ability and other diversity dimensions that may hinder inclusion in the organization<p> <p datatype=unstyled dataid=bb4a5afa071e49bd9510b951e1f125de>Generally if you are a good person we want to talk to you <span datatype=EMOJI dataemojicolon=stuckouttongue dataemojiid=😛 dataid=97488c7e05ea4a578774fd75a6a1882c>😛<span><p> <p datatype=unstyled dataid=a6b8c3012390453ba5ebe526a94dca3c>If there are any adjustments or accommodations that we can make to assist you during the recruitment process and your journey at Karbon contact us at peoplesupportkarbonhqcom for a confidential discussion<p> <p datatype=unstyled dataid=a6b8c3012390453ba5ebe526a94dca3c> <p> <p datatype=unstyled dataid=a6b8c3012390453ba5ebe526a94dca3c><em><strong><span>At this time we request that agency referrals are not submitted for this position We appreciate your understanding and encourage direct applications from interested candidates Thank you<span><strong><em><p> <div>