Night Shift Jobs in Remote
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Provider Support Specialist
Company: Verisys
Location: Remote
Posted Mar 15, 2024
<p><span>We are currently seeking an experienced Provider Support Specialist to join our inbound call center<span><p> <p><br ><p> <p>This position is fully remote but you <b>must<b> live in one of the following states <p> <p><b>CO DC FL GA IL IN KS KY MA MD ME MI MO NC OH OK PA TN UT VA WI<b><p> <p><br ><p> <p>Starting Pay is $1700<b> <b>per hour<p> <p><span>The shift is<span><b><span> 830 am700 pm ET<span><b><span> and will work<span><b><span> four 10hour shifts MondayThursday with Fridays off<span><b><span> <span><p> <p>Please note <b>Training<b> will be approximately <b>8 weeks MF 930AM 600PM EST<b> Than once training is complete the 410s schedule will take affect <p> <p><br ><p> <p><b>Responsibilities <b><p> <p> Take inbound calls in a fastpaced call center<p> <p> Provide a professional and helpful attitude to all callers and quickly develop rapport with customers over the phone<p> <p> Contact providers via outbound phone calls faxes and emails as needed<p> <p> Demonstrate strong telephone communication and etiquette skills<p> <p> Use professionalismcourtesy when representing Verisys in all external communications to healthcare provider offices phone fax email<p> <p> Evaluate information and answer provider questions related to credentialing<p> <p> Maintain composure during moments of stress and always maintain a helpful disposition<p> <p> All associates must meet established performance metrics including quality schedule compliance production standards and attendance<p> <p> Other duties as assigned<p> <p><br ><p> <p><b>What were looking for<b><p> <p> Proficiency with using computers keyboard mouse headset multiple monitors<p> <p> Proficiency working with GSuiteGoogle Workspace<p> <p> Experience with credentialing or healthcare operations andor knowledge of HIPAA NCQA or URAC is a plus<p> <p> Must be detailoriented and have critical thinking skills<p> <p> Must have excellent listening skills and the ability to ask probing questions understand concerns and overcome objections<p> <p> Must have excellent verbal and written communication skills with ability to convey information in a clear focused and concise manner while following proper grammar rules<p> <p> Strong work ethic and selfstarter able to effectively manage multiple priorities and adapt to change within a fastpaced environment<p> <p> Demonstrate strong influencing and closing skills<p> <p><br ><p> <p><b>Other requirements<b><p> <p> Can pass a drug test and criminal background check<p> <p> Must have highspeed internet<p> <p> Must have a quiet dedicated workspace free from distractions<p> <p><br ><p> <p><b>Education <b><p> <p> High school diploma or equivalent<p> <p><br ><p> <p><b>Awesome Benefits<b><p> <div> Starting Pay is <u>$<u>1700 per hour<div> <p> Amazing medical dental vision plans<p> <p> Generous Paid Time Off<p> <p> 11 Company Paid Holidays per year<p> <p> ShortTerm and Longterm Disability amp company paid Life Insurance<p> <p> 401k Plan with generous Company Match 100 vesting from day 1<p> <p> Tuition Reimbursement Program<p> <p> <p><p><b>Company Overview<b><p> <p><br ><p> <p>Verisys transforms provider data workforce data and relationship management More than 400 healthcare life science and background screening organizations depend on us to credential providers improve data quality publish compliant provider directories and conduct employment verifications Our comprehensive solutions deliver accurate and secure information As a result were the largest outsourced credentials verification organization in the United States Since weve partnered with the most complex institutions in healthcare for decades we can help organizations of any size discover their true potential<p> <p><br ><p> <p>At Verisys you can have a rewarding career on every level In addition to challenging and meaningful work you will have the chance to give back to your community make a positive impact on the environment participate in a range of diversity and inclusion initiatives and find the support coaching and training it takes to advance your career Our commitment to individual choice lets you customize aspects of your career path your educational opportunities and your benefits And our culture of innovation means your ideas on how to improve our business and our clients will be heard <p> <p><br ><p> <p><i>Verisys is an Equal Opportunity Employer We encourage all qualified persons of every heritage nation gender veteran or disability status age religion or other protected status to apply<i><p> <p><p>
Senior Software Engineer - Full Stack - Roamly
Company: Outdoorsy
Location: Remote
Posted Mar 15, 2024
<p><strong>About Roamly<strong><p> <p>Roamly is the first fullstack insurtech for travel enthusiasts with an embedded offering that brings modernday RV insurance to make owners vehicles rent ready Roamly provides a suite of unique digital insurance products that eliminate the commercial use exclusion clause that prohibits online renting activity Roamly enables marketplaces to embed and offer a broad array of insurance products such as rental insurance trip and travel insurance and pet insurance among other offerings directly to customers through simple booking flows Additionally the insurtech provides personal and professional insurance products to peertopeer and marketplace businesses For more information visit wwwroamlycom<br ><p> <p><strong>About the Role<strong><p> <p>You will be a member of our engineering team designing building improving and maintaining our core products In this role you will work on a crossfunctional team on projects with varying levels of collaboration to deliver winning software solutions for our customers<p> <p><strong>Your work at Roamly<strong><p> <ul><li>You collaborate with your engineering and product team members to produce high quality resilient useful and secure products<li> <li>You may lead team rituals like grooming planning estimating and team retrospectives<li> <li>You ensure delivery of team commitments via leadership mentoring and individual execution<li> <li>Write tests for your code and perform code review for your teammates<li> <li>Create specs diagrams and decision documents<li> <li>Communicate with a vendor to troubleshoot an existing integration<li> <li>Make architectural decisions with an eye towards scalability reuse security performance and availability<li> <ul><p><strong>Requirements<strong><p> <p><strong>What you will bring to the table<strong><p> <ul><li>Creative problem solver with a bias towards action<li> <li>7+ years of experience<li> <li>Small company or startup experience is a plus<li> <li>Previous team leadership is a plus<li> <li>Experience with Backend technologies Golang is highly preferred<li> <li>Extensive experience with relational databases eg Postgres or MySql<li> <li>Experience leveraging AWS or GCP<li> <li>Experience consuming and implementing REST APIs and GraphQL<li> <li>Understanding of modern web architectures and patterns TwelveFactor SOLID ACID etc<li> <li>Experience with Frontend technologies NextjsReact and Typescript is preferred<li> <li>Experience building global consumer facing apps that are accessible<li> <ul><p><strong>Impact Plan<strong><p> <ul><li>Quickly demonstrate proficiency in the relevant technologies and tools in our products and development environment<li> <ul><ul><li>Consistently deliver on personal and team commitments<li> <li>Strengthen the team by being a good mentor communicator and contributor<li> <li>Design complex systems with many components<li> <li>Mentors other engineers and leads architecture and design discussions<li> <li>Proactive and forward looking Pregrooms work in the backlog to resolve ambiguity and flesh out poor requirements Effectively guides others in the process of planning and estimating complex work<li> <li>Demonstrates skills in coding techniques such as data structures design patterns algorithms existing software reuse automated testing and integration with other software and systems relevant to our products<li> <li>Understand and follows our processes and teaches them to others<li> <ul><p><strong>Benefits<strong><p> <p><strong>Benefits amp Perks<strong><p> <ul><li>Opportunity to help build a company from an early stage<li> <li>Competitive salary<li> <li>Equity in one of the worlds fastestgrowing companies<li> <li>Comprehensive health and welfare benefits<li> <li>401k Match<li> <li>Flexible PTO<li> <li>Annual RV rentals we believe in balance and taking the time to nourish mind body and soul<br ><li> <ul><p><strong>Salary $160000 $180000yr DOE<strong><p> <p><em>The expected compensation range for this position is displayed in accordance with potentially applicable laws The final agreedupon compensation is based on a number of factors including but not limited to individual education qualifications prior work experience and geographic work location The total annual compensation package may consist of a base salary and bonus dependent upon position<em><p> <p><em>It is the policy of Outdoorsy Holdings Inc to provide equal employment opportunities without regard to race color religion sex national origin age disability marital status veteran status sexual orientation genetic information or any other protected characteristic under applicable law This policy relates to all phases of employment including but not limited to recruiting employment placement promotion transfer demotion reduction of workforce and termination rates of pay or other forms of compensation selection for training the use of all facilities and participation in all companysponsored employee activities<em><p> <p><em>We continue to have our home and headquarters in Austin Texas but we have embraced a distributed model of working to reach the best talent in the United States and globally While some roles may require proximity to our Austin office or one of our properties <em><em><strong>roles based outside of our Austin office can sit in any of the following 21 US states AR AZ CA CO FL GA IL IN MN MO MT NV OH OK SD TN TX UT VA WA and WV<strong><em><em> Please only apply if you are able to live and work fulltime in one of the states listed above State locations and specifics are subject to change as our hiring requirements shift<em><p>
Product Manager Shopper's Voice (Remote)
Company: Publicis Groupe
Location: Remote
Posted Mar 15, 2024
<p><b>Job Description<b> <p><p>The Epsilon Data Practice has industry leading data which we use to uncover insights for our clients and develop audiences for targeted marketing programs across all channels This new role will collaborate with teams in Data Marketing and Sales to identify new opportunities and drive revenue for Shoppers Voice Epsilons unique asset and the largest surveybased data set in North America Expansion to other products will occur in the first 6 to 12 months Focus initially will be 100 Shoppers Voice We require someone who is selfmotivated eager to tackle multiple projects articulate loves details and ready to work with many different types of people and teams<p> <p><strong>Role<strong><p> <ul><li>Be <em>the<em> product knowledge expert for Shoppers Voice survey development survey data pricing positioning and pricing Be a resource for Sales amp Client Services<li> <li>Support the tactical aspects of product planning and management that include customer needs assessment competitive analysis revenue and profitability tracking pricing positioning and product success measurement <li> <li>Work in collaboration with the product team survey planning team client services sales teams and other Epsilon partners<li> <li>Identify recommend and create marketing opportunities consistent with product line objectives to drive revenue and profit<li> <li>Assist in leading survey space planning in conjunction with Consumer insights and Client services to maximize revenue and profit of the survey<li> <li>Assist in identifying process and knowledge gaps and training needs assist in the development of training programs to support sales and other internal partners<li> <li>Daytoday activities include managing documentation used by multiple stakeholders Online and offline data taxonomy maintenance marketing materials updates pricing documentation maintenance creating new marketing materials revenue tracking and reporting<li> <ul><p><strong>Accountabilities<strong><p> <ul><li>Project manage all deliverables to Marketing and Sales for content and collateral Create effective briefings to the Marketing department for marketing materials sell sheets survey copies presentations data cards survey books and PR pieces coordinate reviews approvals and communicate final pieces to the sales team and relevant teams<li> <ul><ul><li>Drive development of content to support Shoppers Voice lead generation activities including emails newsletters blogs and social posts<li> <li>Drive creativeoffer updates on Shoppers Voices moneysaving offers page MSO in Canada and the US<li> <li>Canada French survey development manage through vendors the English to French translation and proofreading of survey question changes<li> <li>Develop knowledge of US and Canadian data privacy laws and their implications for the data products With guidance from Epsilons privacy officer assist in any data product updates<li> <li>Track product and performance and data validation communicate results to internal parties and develop action to close any gaps and recommendations to improve performance and validation<li> <li>Participate in and support the development of product strategy and annual plan in conjunction with the Director and VP<li> <ul><p><strong>Competencies<strong><p> <ul><li>Strong analytical skills including numbers and high attention to detail<li> <li>Organization and project mgmt skills including effective crossfunctional management skills<li> <li>Communication skills written and presentation<li> <li>Problemsolving skills strong tactical skills building towards strategic problemsolving<li> <li>Independence and initiative<li> <li>Team player with strong interpersonal skills<li> <li>Direct response Email and online industry knowledge are nice to have<li> <li>Experience dealing in the US market is nice to have<li> <li>Able to prioritize work and shift priorities as needed to meet aggressive deadlines and milestones<li> <ul><p><strong>Requirements<strong><p> <ul><li>Bachelors university business degree preferred<li> <li>23 years of work experience preferably in the marketing advertising industry<li> <li>High attention to detail<li> <li>Organization and project management skills<li> <li>Exceptional communication amp presentation skills<li> <li>Problemsolving skills strong tactical skills building towards strategic problemsolving<li> <li>Independence and initiative<li> <li>Team player<li> <li>Able to prioritize work and shift priorities as needed to meet aggressive deadlines and milestones<li> <li>Advanced Excel and PowerPoint skills<li> <ul><p>Salary Range $85000 $110000<p> <p><b>Additional Information<b> <p><p><strong>About Epsilon<strong><p> <p>Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe Epsilon accelerates clients ability to harness the power of their firstparty data to activate campaigns across channels and devices with an unparalleled ability to prove outcomes The companys industryleading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy Epsilons peoplebased identity graph allows brands agencies and publishers to reach real people not cookies or devices across the open web For more information visit epsiloncom<p> <p><strong>When youre one of us you get to run with the best<strong> For decades weve been helping marketers from the worlds top brands personalize experiences for millions of people with our cuttingedge technology solutions and services Epsilons bestinclass identity gives brands a clear privacysafe view of their customers which they can use across our suite of digital media messaging and loyalty solutions We process 400+ billion consumer actions each day and hold many patents of proprietary technology including realtime modeling languages and consumer privacy advancements Thanks to the work of every employee Epsilon has been consistently recognized as industryleading by Forrester Adweek and the MRC Positioned at the core of Publicis Groupe Epsilon is a global company with more than 8000 employees around the world Check out a few of these resources to learn more about what makes Epsilon so EPIC<p> <ul><li><strong>Our Culture<strong> httpswwwepsiloncomusaboutusourcultureepsilon<li> <li><strong>Life at Epsilon<strong> httpswwwepsiloncomusaboutusepicblog<li> <li><strong>DEampI<strong> httpswwwepsiloncomusaboutusdiversityequityinclusion<li> <li><strong>CSR<strong> httpswwwepsiloncomusaboutuscorporatesocialresponsibility<li> <ul><p><strong>Great People Deserve Great Benefits<strong><p> <p>We know that we have some of the brightest and most talented associates in the world and we believe in rewarding them accordingly If you work here expect competitive pay comprehensive health coverage and endless opportunities to advance your career<p> <p><strong>Epsilon is an Equal Opportunity Employer<strong> Epsilons policy is not to discriminate against any applicant or employee based on actual or perceived race age sex or gender including pregnancy marital status national origin ancestry citizenship status mental or physical disability religion creed color sexual orientation gender identity or expression including transgender status veteran status genetic information or any other characteristic protected by applicable federal state or local law Epsilon also prohibits harassment of applicants and employees based on any of these protected categories Epsilon will provide accommodations to applicants needing accommodations to complete the application process<p> <p><strong>For San Francisco Bay and Los Angeles Areas<strong> Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 49014919 commonly referred to as the San Francisco Fair Chance Ordinance Applicants with criminal histories are welcome to apply<p> <p>LIWC1<p> <p>REF227101A<p>
Senior Technical Support Engineer (L3)
Company: LivePerson
Location: Remote
Posted Mar 14, 2024
<p>LivePerson NASDAQ LPSN is the global leader in enterprise conversations Hundreds of the worlds leading brands including HSBC Chipotle and Virgin Media use our awardwinning Conversational Cloud platform to connect with millions of consumers We power nearly a billion conversational interactions every month providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences <p> <p>At LivePerson we foster an inclusive workplace culture that encourages meaningful connection collaboration and innovation Everyone is invited to ask questions actively seek new ways to achieve success nd reach their full potential We are continually looking for ways to improve our products and make things better This means spotting opportunities solving ambiguities and seeking effective solutions to the problems our customers care about <p> <p><strong>Overview<strong><p> <p>We are looking for an accomplished and experienced Senior Technical Support Engineer to join our Support team in India As a Senior Technical Support Engineer you will help provide excellent support to our enterpriselevel customers using your expertise in cloud technologies and troubleshooting skills<p> <p>You will report to the Regional Support Manager<p> <p>If you are an experienced Senior Technical Support Engineer with a passion for cloud technologies excel in a customercentric environment and enjoy solving complex problems we encourage you to apply Join our team and be part of our mission to provide topnotch support to our valued customers in the everevolving cloud industry<p> <p><strong>You will<strong><p> <ul><li>Be a Subject Matter Expert SME in backend systems specialising in Network Security Stateless services Web and App servers<li> <li>Troubleshoot and resolve complex technical issues raised by customers ensuring resolution within Service level agreements<li> <li>Be the primary contact for customer issues liaising between customers Product Management Engineering and other teams<li> <li>Be the voice of the customer and provide valuable insights and feedback to the development and service teams for recurring issues<li> <li>Collaborate with product developers building knowledge in Support troubleshooting tools and methodologies<li> <li>Analyse recurring issues and contribute to the development of processes and requirements for better customer support solutions<li> <li>Mentor and educate team members empowering them to handle technical escalations<li> <li>Demonstrate a customercentric approach delivering exceptional support experiences while working with some of the worlds top brands<li> <li>Be comfortable with 247 shift work and oncall duties to address important customer issues<li> <ul><p><b>You have<b> <p><ul><li>Minimum of 3 years of experience working as a Tier 34 Support Engineer or equivalent customerfacing position<li> <li>Experience supporting enterpriselevel customers with Fortune 500 organisations<li> <li>Expertise in analysing troubleshooting and providing solutions for deep and complex technical issues<li> <li>Knowledge of web technologies and protocols<li> <li>Proficiency in troubleshooting different backend systems that support our platform endtoend<li> <li>Experience communicating with enterprise customers through chat email and phone including managing technical bridges during important situations<li> <li>Open to acquire new knowledge and learn new technologies and to initiate new projects to improve processes and customer support<li> <li>Experience with objectoriented languages and serverside scripting<li> <li>Experience with relevant technologies such as SaaS and Cloud Infrastructure AWS GCP Azure network and web protocols WS TLS HTTP web and app servers nginx tomcat IaaSPaaS technologies Kubernetes and security and authorization principles OAuth JWT TLS or zerotrust<li> <li>Proficiency in scoping and trends analysis using databases monitoring tools Grafana Graphite and logging systems Kibana Splunk logstash<li> <li>Bachelors degree in Information Science Information Technology Computer Science Engineering Mathematics or a related field<li> <ul><p><strong>Benefits<strong><p> <ul><li>Health medical dental and vision<li> <li>Time away vacation and holidays<li> <li>Development Generous tuition reimbursement and access to internal professional development resources<li> <li>Equal opportunity employer<li> <li>LIRemote<li> <ul><p><br ><p> <p><strong>Why youll love working here<strong><strong><strong><p> <p>As leaders in enterprise customer conversations we celebrate diversity empowering our team to forge impactful conversations globally LivePerson is a place where uniqueness is embraced growth is constant and everyone is empowered to create their own success And were very proud to have earned recognition from Fast Company Newsweek and BuiltIn for being a top innovative beloved and remotefriendly workplace <p> <p><br ><p> <p><strong>Belonging at LivePerson <strong><p> <p><em>We are proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances We also consider qualified applicants with criminal histories consistent with applicable federal state and local law<em><p> <p><em>We are committed to the accessibility needs of applicants and employees We provide reasonable accommodations to job applicants with physical or mental disabilities Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection<em><p> <p><br ><p>
Monetization Manager - Mobile Gaming Industry
Company: Jam City
Location: Remote
Posted Mar 15, 2024
<p><span>As a leading mobile games developer Jam City is looking to level up our talent for our talent team in Toronto Were on the hunt for innovators who consider themselves dynamic collaborative and thrive in a fastpaced environment <span><p> <p><br ><p> <p><b>PERKS amp BENEFITS<b><p> <p><span>Unlimited Vacation<span><p> <p><span>Employer Paid Benefits<span><p> <p><i>Additional Flex Healthcare Spending<i><span><span><p> <p><span>Parental leave and Kin care<span><p> <p><span>RRSP Matching<span><p> <p><span>Company Events such as movie night trivia game shows amp more<span><p> <p><i><b>Only applies to fulltime positions<b><i><p> <p><br ><p> <p><span>We are seeking a highly motivated and experienced Monetization Manager to join our dynamic team in the mobile gaming industry As a Monetization Manager you will play a crucial role in optimizing the monetization strategies for our games You will be responsible for driving revenue growth through effective live operations management strategic scheduling game economy balancing and leveraging your SQL expertise to extract actionable insights<span><p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Collaborate with crossfunctional teams including game designers analysts and marketing to define monetization strategies that align with the games design and player preferences<li> <li>Analyze market trends and competitor activities to identify opportunities for enhancing our games monetization models<li> <li>Design plan and execute engaging ingame events promotions and sales to drive player engagement and revenue<li> <li>Monitor and analyze realtime performance metrics during live events making datadriven adjustments to optimize event outcomes<li> <li>Create and manage a comprehensive ingame event schedule ensuring a balanced and engaging player experience over time<li> <li>Coordinate with the production team to ensure seamless implementation of scheduled events updates and content releases<li> <li>Utilize datadriven insights to evaluate the ingame economy virtual goods pricing and resource distribution maintaining a balanced and compelling player progression experience<li> <li>Implement adjustments to game mechanics rewards and pricing based on player behavior and revenue objectives<li> <li>Utilize SQL and data analysis tools to extract and interpret player behavior spending patterns and other relevant data points<li> <li>Generate regular reports and insights to guide decisionmaking for both shortterm live ops and longterm game development strategies<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>Bachelors degree in Computer Science Business Economics Game Design or related field<li> <li>Proven experience 6+ years as a Monetization Manager or similar role within the mobile gaming industry with a focus on puzzle games<li> <li>Demonstrated success in developing and implementing effective monetization strategies that drive revenue growth and player engagement<li> <li>Strong understanding of game design principles and player psychology particularly within the puzzle game genre<li> <li>Proficiency in SQL and data analysis tools to extract manipulate and present datadriven insights<li> <li>Exceptional analytical and problemsolving skills with the ability to interpret complex data and translate it into actionable recommendations<li> <li>Excellent communication and interpersonal skills to collaborate effectively with crossfunctional teams<li> <li>Detailoriented with the ability to manage multiple tasks and projects simultaneously<li> <li>Passion for gaming and staying updated with industry trends and developments<li> <ul><p> <p><p><b>Why Join Us<b><p> <p><span>This is an exciting opportunity to be part of a passionate team dedicated to delivering exceptional gaming experiences to our players You will have the chance to shape the monetization strategies of our games impact player engagement and contribute to the growth of our company in the competitive mobile gaming <span>industryIf<span> you are a strategic thinker with a deep understanding of puzzle games and a proven track record in monetization we encourage you to apply and help us continue to create captivating and profitable gaming experiences<span><p> <p><br ><p> <p><b>CHECK OUT LIFE AS A JAM CITIZEN<b><p> <p> Company news and events on our LinkedIn<p> <p> Company Blog<p> <p> Employee Feedback on our Comparably page<p> <p> Find videos on our teams and games on our Youtube<p> <p><br ><p> <p><b>OUR COMMITMENT TO EQUITY DIVERSITY amp INCLUSION<b><p> <p>We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together To help promote an inclusive culture we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups cultural events trainings speaker series and more <p> <p><br ><p> <p>Jam City is an equal opportunity employer We enthusiastically accept our responsibility to make employment decisions without regard to race age sex including pregnancy national origin ancestry religion ethnicity marital or domestic partnerships status disability genetic information including the refusal to submit to genetic testing predisposing genetic characteristics military status veteran status domestic violence victim status sexual orientation gender identity or expressions or any other classification protected by federal state and local laws Our management is committed to following this policy with respect to hiring placement promotion transfer demotion layoff termination recruiting pay and other forms of compensation training and general treatment during employment<p> <p><br ><p> <p><b>ABOUT JAM CITY<b><p> <p>Jam City is an awardwinning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad global audience <p> <p><br ><p> <p>Led by CEO Josh Yguado former 20th Century Fox executive Jam City is the creative powerhouse behind some of the highestgrossing and most enduring mobile games Jam Citys global franchise Cookie Jam has generated more than half a billion dollars and Panda Pop has more than 120 million downloads to date <p> <p><br ><p> <p>The company also is the goto studio for Hollywood having developed immersive narrativerich mobile games around iconic entertainment brands The companys popular RPG game Harry Potter Hogwarts Mystery was the 1 game in more than 40 countries at its launch in April 2018 <p> <p><br ><p> <p>Jam City has nine studios located in Los Angeles HQ Berlin Buenos Aires Bogotá Burbank Cedar Falls San Diego San Francisco and Toronto<p> <p><p>
Companion Animal Territory Manager (Wayne Passaic, NJ)
Company: Merck
Location: Remote
Posted Mar 15, 2024
<p><b>Job Description<b><br ><b>Summary of the Job<b><br >Our Sr Territory Representatives interact face to face with our customers understand their needs and consult to offer the right solutions We work collaboratively in field sales teams and play a critical role in supporting our customer centric business model<br >This position is responsible for working in their respective territory to understand and identify veterinary clinic shelter facility and corporate account customer needs by selling our Companys Animal Health AH division Companion Animal product portfolio supporting pullthrough activities relative to the customer strategy and ensuring that our Companys Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus The Science of Healthier Animals In addition the Sr Territory Representative demonstrates an understanding of the resources available across our Companys Animal Health division and our Distribution Partners<br ><b>This role will cover the Wayne Passaic NJ territory It is required that our sales employees reside in the territory in which they support<b><br ><b>Essential Accountabilities<b><br ><p><ul><li>Communicates about our product portfolio in a way thats meaningful and relevant to each individual customer customizes discussions and interactions based on understanding of customers needs<li> <li>Primary point of contact for assigned customers meet with key personneldecision makers to understand practice structure business model key influencers OwnerPractice ManagerKey TechAssociate VetFront office staff customer needs and identifies business opportunities<li> <li>Develops customer strategy outlining strategy for interactionsrelationship solutions partner involvement and potential offerings for customer resulting in solutions partner involvement and potential offerings for customers resulting in sales opportunities and account sales growth of Animal Health products and services<li> <li>Develops territory and specific account plans for all key customers Partners with National Account Managers Corporate Account Team and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth<li> <li>Works collaboratively across all species teams to foster our Companys approach to enhance knowledge of the entire Animal Health product portfolio<li> <li>Shares with other team members within the region to foster growth and development within the team<li> <li>Analyzes monthly sales results and manage expenses within budget guidelines<li> <li>Identifies and selects programsservices available within Animal Healths available resources to address customer needs and provide education amp training opportunities to accounts<li> <li>Works with leadership and Field Professional Services to develop and deliver relevant offerings that address desired customer needs<li> <li>Develops current understanding of Animal Health products industry trends and competitor landscape<li> <li>Articulates and communicates relevant customer industry product and market trends appropriately through the organization<li> <li>Responsible for developing and meeting learning and development objectives agreed upon with leadership<li> <ul><p><br ><b>Scope and Context<b><br ><p><ul><li>This position is an individual contributor role<li> <ul><p><br ><b>Our Enterprise Leadership Skills are designed to<b><br ><p><ul><li>Shape our Future<li> <li>Unlock Potential<li> <li>Deliver Impact<li> <ul><p><br ><b>Enterprise Leadership Skills<b><br ><p><ul><li>Entrepreneurship<li> <li>Business Savviness<li> <li>Strategic Planning<li> <li>Decision Making<li> <li>Talent Growth<li> <li>Emotional Intelligence<li> <li>Networking amp Partnerships<li> <li>Coaching amp Development<li> <li>Diversity Equity amp Inclusion<li> <li>Influence<li> <li>Execution Excellence<li> <li>Change Catalyst<li> <li>Ownership amp Accountability<li> <li>Innovation<li> <li>Motivation amp Inspiration<li> <ul><p><br ><b>Ways of Working Behaviors<b><br ><p><ul><li>Win As One Team<li> <li>Focus On What Matters<li> <li>Act With Urgency<li> <li>Experiment Learn amp Adapt<li> <li>Embrace Diversity amp Inclusion<li> <li>Speak Up amp Be Openminded<li> <ul><p><br ><b>Background amp Education<b><br ><b>Minimum Qualifications<b><br ><p><ul><li>Bachelors Degree required applicants with pending degrees will be considered but degree must be completed prior to starting with our Company<li> <ul><p><br ><b>Required SkillsAbilities<b><br ><p><ul><li>Minimum 5 years sales experience<li> <li>Excellent interpersonalcommunication and presentation skills<li> <li>Demonstrated motivation and focus on achieving measurable tangible results<li> <li>Commitment to collaboration as the normal mode of working and resolving problems<li> <li>Demonstrated understanding of positions contribution to the business goals and willingness to adopt changes to current processes to meet customer needs<li> <li>Demonstrated ability to independently understand customers evolving needs and expectations and combines with knowledge of customers organization and culture to drive results<li> <li>Effective application of selling techniques and approaches simultaneously managing multiple customersaccounts at different stages of the sales process articulating the value of Animal Health products using approved resources<li> <li>Demonstrated ability to identify develop and manage a diverse mix of accounts independently within a territory including some complex accounts and to develop plans based on unique opportunities and customer needs<li> <li>Proficient computer skills including working knowledge of Word Excel and PowerPoint and the ability to use an iPad<li> <li>Ability to work both independently and as part of a team<li> <li>Ability to travel overnight and some weekend activity<li> <ul><p><br ><b>Preferred Skills amp Abilities<b><br ><p><ul><li>Sales experience andor experience within the Animal Health Industry<li> <li>Knowledge of the animal health biological and pharmaceutical products<li> <li>Understanding or prior experience working with distribution<li> <li>Multilingual fluency preferred particularly in Spanish<li> <ul><p><br ><b>NOTICE<b><b>FOR<b><b>INTERNAL<b><b>APPLICANTS<b><br >In accordance with Managers Policy Job Posting and Employee Placement all employees subject to this policy are required to have a minimum of twelve 12 months of service in current position prior to applying for open positions<br >If you have been offered a separation benefits package but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description SPD of your separationpackage then you are no longer eligible for your separation benefits package To discuss in more detail please contact your HRBP or Talent Acquisition Advisor<br ><b>Employees working in roles that the Company determines require routine collaboration with external stakeholders such as customerfacing commercial or researchbased roles will be expected to comply not only with Company policy but also with policies established by such external stakeholders for example a requirement to be vaccinated against COVID19 in order to access a facility or meet with stakeholders Please understand that as permitted by applicable law if you have not been vaccinated against COVID19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in facetoface meetings then your employment may pose an undue burden to business operations in which case you may not be offered employment or your employment could be terminated Please also note that where permitted by applicable law the Company reserves the right to require COVID19 vaccinations for positions such as in Global Employee Health where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission<b><br >Current Employees apply HERE <br >Current Contingent Workers apply HERE <br ><b>US and Puerto Rico Residents Only<b><br >Our company is committed to inclusion ensuring that candidates can engage in a hiring process that exhibits their true capabilities Please click here if you need an accommodation during the application or hiring process <br >We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace All qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity national origin protected veteran status or disability status or other applicable legally protected characteristics For more information about personal rights under the US Equal Opportunity Employment laws visit <br >EEOC Know Your Rights <br >EEOC GINA Supplement <br >Pay Transparency Nondiscrimination <br >We are proud to be a company that embraces the value of bringing diverse talented and committed people together The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively <br >Learn more about your rights including under California Colorado and other US State Acts <br ><b>US Hybrid Work Model<b> <br >Effective September 5 2023 employees in officebased positions in the US will be working a Hybrid work consisting of three total days onsite per week generally Tuesday Wednesday and either Monday or Thursday although the specific days may vary by site or organization with Friday designated as a remoteworking day unless business critical tasks require an onsite presence This Hybrid work model does not apply to and daily inperson attendance is required for fieldbased positions facilitybased manufacturingbased or researchbased positions where the work to be performed is located at a Company site positions covered by a collectivebargaining agreement unless the agreement provides for hybrid work or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote<br >Under New York State Colorado State Washington State and California State law the Company is required to provide a reasonable estimate of the salary range for this job Final determinations with respect to salary will take into account a number of factors which may include but not be limited to the primary work location and the chosen candidates relevant skills experience and education <br >Expected salary range <br >$9160000 $14410000<br >Available benefits include bonus eligibility health care and other insurance benefits for employee and family retirement benefits paid holidays vacation and sick days For Washington State Jobs a summary of benefits is listed here <br ><b>Search Firm Representatives Please Read Carefully <b><br >Merck amp Co Inc Rahway NJ USA also known as Merck Sharp amp Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities All CVs resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no preexisting agreement is in place Where agency agreements are in place introductions are position specific Please no phone calls or emails <br ><b>Employee Status <b><br >Regular<br ><b>Relocation<b><br >Domestic<br ><b>VISA Sponsorship<b><br >No<br ><b> Travel Requirements <b><br >25<br ><b>Flexible Work Arrangements<b><br >Not Applicable<br ><b>Shift<b><br >1st Day<br ><b>Valid Driving License<b><br >Yes<br ><b>Hazardous Materials<b><br >na<br ><b>Requisition ID<b>R285538<p>
Customer Success Manager, Mid Market
Company: Deputy
Location: Remote
Posted Mar 14, 2024
<p><span>At Deputy were on a mission to simplify shift work We empower businesses to build thriving workplaces ones where staff are engaged customers are served well businesses are legally compliant and companies profits thrive Our reach extends across 70+ countries worldwide serving more than 320000 workplaces <span><p> <p><br ><p> <p><span>Deputy is a global SaaS workforce management company headquartered in Sydney San Francisco and London backed by top investors and recently surpassed 100m ARR Weve helped millions of workers across industries and aim to empower 60 of the global workforce If youre passionate about simplifying shift work and driving industry change join us at Deputy and help shape the future of hourly employment<span><p> <p><br ><p> <p>You do not need to match every listed expectation to apply for this position Here at Deputy we know that diverse perspectives foster the innovation we need to be successful and we are committed to building a team that encompasses a variety of backgrounds experiences and skills<p> <p><br ><p> <p><b>The Team<b><span> <span><p> <p><span>Our Customer Success team is passionate creative and customercentric We help advise and guide a wide variety of global customers from industries like healthcare to entertainment to retail and many more Our key focus is empowering customers to utilize Deputys tools to achieve strategic outcomes and help them grow their businesses into thriving workplaces As a team we value the diverse perspectives and experiences each team member brings to the table and are looking for individuals who are passionate about having a huge part in building a best in class experience for our customers <span><p> <p><br ><p> <p><b>The Role<b><span> <span><p> <p><span>Our midmarket customer segment is rapidly growing As a Customer Success Manager Mid Market you will manage the success for a portfolio of highgrowth midmarket customers Your primary focus will be enabling your portfolio of customers to accomplish their desired business outcomes with a journey that leaves them delighted with their experience You will become a trusted advisor to your clients with regular touchpoints that build confidence and a relationship with the Deputy platform You will understand your customers businesses and core needs to easily identify new ROI and adoption opportunities You will work closely with the Sales Product and Marketing organizations to build customer advocacy and ensure retention of your book business<span><p> <p><b>Key Responsibilities<b> <p><ul><li>Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn handle escalations drive success and empower them to grow on the Deputy platform<li> <li>Drive an increase of Adoption Utilisation Score Net Promoter Score NPS Revenue Expansion and Retention of your customers<li> <li>Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges increase retention uncover strategic growth opportunities and address general customer concerns and feedback<li> <li>Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management time amp attendance industry and the wider ecosystem<li> <li>Focus to increase key metrics like Adoption Utilisation Score Net Promoter Score NPS and Net Revenue Retention NRR across the midmarket customer segment<li> <li>Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform <li> <li>Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions<li> <li>Collaborate on highpriority internal projects that evolve the Customer Success function to better meet our customers needs<li> <ul><p><b>Qualifications<b> <p><ul><li>3+ years with relevant customerfacing experience in a B2B customer success or a relationship management role ideally from one of the following industries SAAS cloud marketing media payroll HR or time amp attendance<li> <li>Bachelors degree or relevant work experience<li> <li>Experience managing and driving success at scale in a portfolio of midsized accounts<li> <li>Passionate about being the voice of the customer internally and comfortable with working crossfunctionally to drive customer outcomes<li> <li>An ability to understand client objectives and think strategically creatively on ways to achieve them<li> <li>Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle<li> <li>Excellent written and verbal communication skills across all levels in a business in particular a strong telephone presence and web presentation skills are all essential<li> <li>Strong technical aptitude excellent computer skills and passion for technology<li> <li>Previous use of Salesforce or similar CRM system<li> <li>Enjoys working in a fast paced ever changing startup environment<li> <li>Ability to travel as needed<li> <ul><p> <p><p><b>Employee Perks<b><p> <p> Highly collaborative working environment<p> <p> Flexible coworking space in central London at Uncommon Liverpool St <p> <p> Free happy hours afternoon tea networking and professional events<p> <p> Employee stock ownership from Day 1<p> <p> Employee pension matching programme<p> <p> Private health and dental insurance<p> <p> Paid parental leave to support you and your family<p> <p> Flexible holiday time including 2 celebration days per year for those special moments<p> <p> Work from home stipend to help you get set up and succeed from home<p> <p><br ><p> <p><i>Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation Our global team members are from a variety of cultures And we welcome different perspective and skills <i><p> <p><br ><p> <p>LIHybrid<p> <p><br ><p> <p><p>
Customer Success Advisor
Company: PerfectServe
Location: Remote
Posted Mar 15, 2024
PerfectServe is a company recognized for its best-in-class solutions in clinical communications, scheduling, and patient engagement. It has shown significant growth, appearing on the Inc 5000 list with an 88% growth rate over three years. The company aims to accelerate speed to care by optimizing provider schedules and dynamically routing messages. PerfectServe is seeking a Customer Success Advisor to ensure partnership expectations are met, uncover potential pain points, and lead proactive course-correction efforts. The role involves conducting value-driven conversations, leading governance meetings, and supporting renewal conversations and strategy. The ideal candidate should have proven negotiation skills, experience managing multiple clients, and demonstrated aptitude for learning technology. PerfectServe offers unified healthcare communication solutions to enhance patient safety and reduce provider burnout.
Customer Support Analyst
Company: Mews
Location: Remote
Posted Mar 14, 2024
<div> <p><b>🌍<strong dataghqcardcontenttype=BOLD> Can you help us change the world<br ><strong><b><p> <div> <p dataghqcardcontenttype=paragraph>Its true At Mews we dream big As a Hotel Tech unicorn valued at $12b were propelling newgeneration cloud technology within global hospitality With our industryleading property management solution<strong datastringifytype=bold><strong> were enabling the worlds most revolutionary hospitality brands to accelerate their digital transformation<p> <div> <div> <p dataghqcardcontenttype=paragraph>Were on the lookout for ambitious tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us Sound good so far Keep reading and tumble down the Mews rabbit hole 🐇<p> <div> <p><b><strong dataghqcardcontenttype=BOLD>🧑🏻💻 About the role<strong><b><p> <div> <p dataghqcardcontenttype=paragraph>First things first you want to know what youre actually applying for Its impossible to capture every nuance of a role especially at a rapidly growing company like Mews but if we had to distil it down to a job description which we do because this is a job description it would be this<p> <div> <div> <div> <p dataghqcardcontenttype=paragraph>As a Customer Support Analyst you will demonstrate a unique combination of people skills and tech savvy as you will be speakingmessagingemailing with clients and helping them navigate any challenges they have with our hospitality cloud Its a unique opportunity where you will learn a ton and gain invaluable experience in a tech company with a startup vibe<p> <p dataghqcardcontenttype=paragraph><strong> Your mission should you choose to accept it<strong><p> <div> <ul><li><span dataghqcardcontenttype=paragraph>Develop an indepth understanding of Mews solutions serving as an ambassador to our customers ensuring they are achieving great value from our products <span><li> <li><span dataghqcardcontenttype=paragraph>Provide exceptional support for customers on technical issues via messaging email and phone <span><li> <li><span dataghqcardcontenttype=paragraph>Consult with customers proactively on ways to improve usage and efficiency <span><li> <li><span dataghqcardcontenttype=paragraph>Become familiar with all integrated partner solutions to ensure that we match up the bestconnected solutions based on customer needs <span><li> <li><span dataghqcardcontenttype=paragraph>Build and retain rapport with appointed Mews person at customer sites <span><li> <li><span dataghqcardcontenttype=paragraph>Maintain thorough customer documentation <span><li> <li><span dataghqcardcontenttype=paragraph>Continuously improve internal knowledge base <span><li> <ul><p>🤝️<strong> Youll be a great fit if you bring a couple of the below with you<strong><p> <ul><li><span dataghqcardcontenttype=paragraph>Higher Education preferably in Hotel Management IT Business <span><li> <li><span dataghqcardcontenttype=paragraph>Professional experience in customer support <span><li> <li><span dataghqcardcontenttype=paragraph>Experience in hotel operations or the world of HotelTech<span><li> <li><span dataghqcardcontenttype=paragraph>Native or fluent in English<span><li> <li><span dataghqcardcontenttype=paragraph>Ability to speak other additional languages is a big advantage French Spanish Dutch Italian German Swedish <span><li> <li><span dataghqcardcontenttype=paragraph>Ability to take feedback learn quickly and adapt to new situations <span><li> <li><span dataghqcardcontenttype=paragraph>Outgoing social ready to communicate with employees customers and partners across different countries and different organizational levels <span><li> <li><span dataghqcardcontenttype=paragraph>Based in either Utah Montana Wyoming Idaho or Arizona<span><li> <li>Willingness to work in shifts as we support our customers around the globe 247 <li> <ul><p><strong>📝 A couple of points worth noting<strong><p> <ul><li>Shift Pattern Because our clients run 247 businesses the Customer Support Team needs to be available 247 Weve got a global team which makes things easier to manage but typically the team work 5 days a week on a rota with shifts from 7am 3pm or 2pm to 10pm Where you work a weekend you would get days off during the week when this happens<li> <li>Interview Process There are a few stages which hopefully ensures that this role and Mews are right for you and you are right for the role and Mews Typically this will be MS Teams Interview with a Recruiter MS Teams Interview with a Team Supervisor or Manager Written Task and Recorded Video Interview Final Interview with Senior Manager from Team<li> <li>Salary 66k USD per annum<li> <li>Planned start date July 1st<li> <ul><div> <p><b><strong><span>🎉<span><span> Whats in it for you<span><strong><b><p> <div> <p dataghqcardcontenttype=paragraph>Did you know that Mews was voted the Best PMS of 2024 and has previously held the title of Best Place to Work in Hotel Tech for two consecutive years You do now Most of that is down to our inspiring team but part of it is because of some pretty amazing perks As well as awesome colleagues and stimulating work youll get<p> <div> <div> <ul dataghqcardcontenttype=BULLETEDLIST><li dataghqcardcontenttype=BULLETEDLISTITEM><span dataghqcardcontenttype=paragraph>Participation in the Company shares program<br ><span><li> <li> <p>Bestinclass Parental Leave Policy At Mews as the primary caregiver you get 6 months of fully paid parental leave and as a secondary caregiver you get 2 months of fully paid parental leave <p> <p>No matter your location this can be used during the 1st year and applies if youve been employed for at least 1 year at Mews<p><li> <li dataghqcardcontenttype=BULLETEDLISTITEM>Flexible Benefits <span dataghqcardcontenttype=paragraph>via the ThanksBen p<span>latform <li> <li dataghqcardcontenttype=BULLETEDLISTITEM><span dataghqcardcontenttype=paragraph>Unlimited paid holiday no this is not a typo<br ><span><li> <li>Wellness Wednesdays where every last Wednesday of the month the whole company enjoys a paid day off to attend to your own wellbeing <li> <li dataghqcardcontenttype=BULLETEDLISTITEM><span dataghqcardcontenttype=paragraph>Remoteflexible working were 100 hybridproof but we cannot hire from anywhere in the world unfortunately so feel free to reach out and check with us<span><li> <li dataghqcardcontenttype=BULLETEDLISTITEM><span dataghqcardcontenttype=paragraph>Monthly working from home allowance and a monthly healthcare insurance allowance we want you to be happy amp healthy<span><li> <li dataghqcardcontenttype=BULLETEDLISTITEM><span dataghqcardcontenttype=paragraph>Regular team events and socials <span><li> <ul><div> <p><b><strong dataghqcardcontenttype=BOLD>🤷🏻 Who is Mews<strong><b><p> <div> <p dataghqcardcontenttype=paragraph>We want to get to know you so its only fair we tell you a little bit about ourselves first Mews has been transforming hospitality since 2012 What began in a single hotel in Prague now powers thousands of hotels around the world as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests <p> <div> <div> <p dataghqcardcontenttype=paragraph>Since the beginning Mews embraced being different Mews is not simply a property management system but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else <p> <div> <div> <p dataghqcardcontenttype=paragraph>From global hospitality brands to independent properties hoteliers join Mews because they recognize the power of innovation They understand that they can benefit from hotel tech that drives efficiency maximizes revenue and improves guest happiness<p> <div> <div> <p dataghqcardcontenttype=paragraph><span dataslatefragment=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>Powering over 5000 customers across more than 85 countries Mews Hospitality Cloud is designed to streamline operations for modern hoteliers transform the guest experience and create more profitable businesses<span> <p> <div> <div> <p dataghqcardcontenttype=paragraph>Ranked 24th in the FT 1000 list of the fastestgrowing European companies in 2021 Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024 consistently earning acclaim Mews also achieved finalist status in 2021 and 2022 Whats more we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year But our achievements dont stop there Mews was also listed among the Worlds Best Hotel PMS Provider 2023 and as the Worlds Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards<p> <div> <p><b><strong dataghqcardcontenttype=BOLD>💭 <strong><strong dataghqcardcontenttype=BOLD>Life at Mews <strong><b><p> <div> <p dataghqcardcontenttype=paragraph>Thats what we do but what about who we are Mews culture is special and difficult to capture in words which makes writing this tricky Youll experience the freedom to be yourself and the ability to watch your ideas come to life Youll have an open line of communication and an open invitation to afterwork drinks be they virtual or inperson Sometimes the work can be challenging and there can be a lot of it but youll always be able to rely on those around you<p> <div> <div> <p dataghqcardcontenttype=paragraph>Yes were ambitious and we move fast but we know the value of fun and taking a breather Every month we have a Wellness Wednesday a day off that you can use to boost your health whether thats a long liein a trip to the gym or anything in between We have slack channels for almost every interest imaginable and an allcompany meeting every Friday gives you the chance to ask any question to our leadership team<p> <p dataghqcardcontenttype=paragraph>To get more of an idea what life at Mews is like check out our <u dataghqcardcontenttype=UNDERLINE>Instagram<u> 📸 <br ><span dataslatefragment=JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJTTUFMTF9IRUFESU5HJTIyJTJDJTIyaXNWb2lkJTIyJTNBZmFsc2UlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJXZSVFMiU4MCU5OXJlJTIwZ3VpZGVkJTIwYnklMjBvdXIlMjBmaXZlJTIwa2V5JTIwdmFsdWVzJTNCJTIwaWYlMjB5b3UlMjBzZWUlMjB5b3Vyc2VsZiUyMGluJTIwdGhlbSUyQyUyMGl0JUUyJTgwJTk5cyUyMHRpbWUlMjB0byUyMGdldCUyMGluJTIwdG91Y2guJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlNUQlN0Q=>Were guided by our five key values if you see yourself in them its time to get in touch<br ><span><p> <p><b><strong>Everyone is welcome at Mews<strong><b> <p><p>To reimagine the art of hospitality we need teams who represent our global and diverse customers and users Our differences make Mews so we welcome people of all backgrounds and identities to work with us Embracing different perspectives trying new things and feeling safe to bring your authentic self to work If this sounds like you and youre ready to join a global innovative and exciting community wed love to hear from you<p> <p>One very important notedont hold back Even if you think you dont meet 100 of the criteria listed in this job role we still encourage you to apply We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience so do let us know if there is anything else we can do to support your application process We cant wait to hear from you<p> <p dataghqcardcontenttype=paragraph><span dataslatefragment=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> <span><p> <div> <div>
Product Manager Shopper's Voice (Remote)
Company: Epsilon
Location: Remote
Posted Mar 15, 2024
<p><b>Job Description<b><br >The Epsilon Data Practice has industry leading data which we use to uncover insights for our clients and develop audiences for targeted marketing programs across all channels This new role will collaborate with teams in Data Marketing and Sales to identify new opportunities and drive revenue for Shoppers Voice Epsilons unique asset and the largest surveybased data set in North America Expansion to other products will occur in the first 6 to 12 months Focus initially will be 100 Shoppers Voice We require someone who is selfmotivated eager to tackle multiple projects articulate loves details and ready to work with many different types of people and teams<br ><strong>Role<strong><br ><p><ul><li>Be the product knowledge expert for Shoppers Voice survey development survey data pricing positioning and pricing Be a resource for Sales amp Client Services<li> <li>Support the tactical aspects of product planning and management that include customer needs assessment competitive analysis revenue and profitability tracking pricing positioning and product success measurement <li> <li>Work in collaboration with the product team survey planning team client services sales teams and other Epsilon partners<li> <li>Identify recommend and create marketing opportunities consistent with product line objectives to drive revenue and profit<li> <li>Assist in leading survey space planning in conjunction with Consumer insights and Client services to maximize revenue and profit of the survey<li> <li>Assist in identifying process and knowledge gaps and training needs assist in the development of training programs to support sales and other internal partners<li> <li>Daytoday activities include managing documentation used by multiple stakeholders Online and offline data taxonomy maintenance marketing materials updates pricing documentation maintenance creating new marketing materials revenue tracking and reporting<li> <ul><p><br ><strong>Accountabilities<strong><br ><p><ul><li>Project manage all deliverables to Marketing and Sales for content and collateral Create effective briefings to the Marketing department for marketing materials sell sheets survey copies presentations data cards survey books and PR pieces coordinate reviews approvals and communicate final pieces to the sales team and relevant teams<li> <ul><ul><li>Drive development of content to support Shoppers Voice lead generation activities including emails newsletters blogs and social posts<li> <li>Drive creativeoffer updates on Shoppers Voices moneysaving offers page MSO in Canada and the US<li> <li>Canada French survey development manage through vendors the English to French translation and proofreading of survey question changes<li> <li>Develop knowledge of US and Canadian data privacy laws and their implications for the data products With guidance from Epsilons privacy officer assist in any data product updates<li> <li>Track product and performance and data validation communicate results to internal parties and develop action to close any gaps and recommendations to improve performance and validation<li> <li>Participate in and support the development of product strategy and annual plan in conjunction with the Director and VP<li> <ul><p><br ><strong>Competencies<strong><br ><p><ul><li>Strong analytical skills including numbers and high attention to detail<li> <li>Organization and project mgmt skills including effective crossfunctional management skills<li> <li>Communication skills written and presentation<li> <li>Problemsolving skills strong tactical skills building towards strategic problemsolving<li> <li>Independence and initiative<li> <li>Team player with strong interpersonal skills<li> <li>Direct response Email and online industry knowledge are nice to have<li> <li>Experience dealing in the US market is nice to have<li> <li>Able to prioritize work and shift priorities as needed to meet aggressive deadlines and milestones<li> <ul><p><br ><strong>Requirements<strong><br ><p><ul><li>Bachelors university business degree preferred<li> <li>23 years of work experience preferably in the marketing advertising industry<li> <li>High attention to detail<li> <li>Organization and project management skills<li> <li>Exceptional communication amp presentation skills<li> <li>Problemsolving skills strong tactical skills building towards strategic problemsolving<li> <li>Independence and initiative<li> <li>Team player<li> <li>Able to prioritize work and shift priorities as needed to meet aggressive deadlines and milestones<li> <li>Advanced Excel and PowerPoint skills<li> <ul><p><br >Salary Range $85000 $110000<br ><b>Additional Information<b><br ><strong>About Epsilon<strong><br >Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe Epsilon accelerates clients ability to harness the power of their firstparty data to activate campaigns across channels and devices with an unparalleled ability to prove outcomes The companys industryleading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy Epsilons peoplebased identity graph allows brands agencies and publishers to reach real people not cookies or devices across the open web For more information visit epsiloncom<br ><strong>When youre one of us you get to run with the best<strong> For decades weve been helping marketers from the worlds top brands personalize experiences for millions of people with our cuttingedge technology solutions and services Epsilons bestinclass identity gives brands a clear privacysafe view of their customers which they can use across our suite of digital media messaging and loyalty solutions We process 400+ billion consumer actions each day and hold many patents of proprietary technology including realtime modeling languages and consumer privacy advancements Thanks to the work of every employee Epsilon has been consistently recognized as industryleading by Forrester Adweek and the MRC Positioned at the core of Publicis Groupe Epsilon is a global company with more than 8000 employees around the world Check out a few of these resources to learn more about what makes Epsilon so EPIC<br ><p><ul><li><strong>Our Culture<strong> httpswwwepsiloncomusaboutusourcultureepsilon<li> <li><strong>Life at Epsilon<strong> httpswwwepsiloncomusaboutusepicblog<li> <li><strong>DEampI<strong> httpswwwepsiloncomusaboutusdiversityequityinclusion<li> <li><strong>CSR<strong> httpswwwepsiloncomusaboutuscorporatesocialresponsibility<li> <ul><p><br ><strong>Great People Deserve Great Benefits<strong><br >We know that we have some of the brightest and most talented associates in the world and we believe in rewarding them accordingly If you work here expect competitive pay comprehensive health coverage and endless opportunities to advance your career<br ><strong>Epsilon is an Equal Opportunity Employer<strong> Epsilons policy is not to discriminate against any applicant or employee based on actual or perceived race age sex or gender including pregnancy marital status national origin ancestry citizenship status mental or physical disability religion creed color sexual orientation gender identity or expression including transgender status veteran status genetic information or any other characteristic protected by applicable federal state or local law Epsilon also prohibits harassment of applicants and employees based on any of these protected categories Epsilon will provide accommodations to applicants needing accommodations to complete the application process<br ><strong>For San Francisco Bay and Los Angeles Areas<strong> Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 49014919 commonly referred to as the San Francisco Fair Chance Ordinance Applicants with criminal histories are welcome to apply<br >LIWC1<br >REF227101A<p>
Venture Leader - Stealth Venture
Company: 1848 Ventures
Location: Remote
Posted Mar 15, 2024
<div> <p><span><strong>The Company<strong><span><p> <p>1848 Ventures is a venture studio focused on consistently building launching and scaling a portfolio of B2B SaaS companies that harness the power of AI to fuel the future of small and medium sized business<p> <p>Backed by Westfield® a respected leader in commercial insurance 1848 Ventures extends beyond insurance by launching digital products that address the uncertainties that businesses face on a daily basis We focus on industries that are the driving force of our economy including construction real estate hospitality retail and restaurants Westfields backing affords us the agility to explore innovative ideas weather uncertainties and pursue ambitious ventures with confidence<p> <p>Our talented team of handson venture builders data scientists engineers and designers combined with repeatable playbooks allows us to rapidly validate build launch and scale customer focused AI enabled startups<p> <p>At 1848 Ventures culture is not just a concept it is the essence of what we do our behaviors rituals and practices Its the actions that enable our set of evolving relationships and the experiences they create The culture is grounded in the practice of virtues This enables our pursuit of excellence which we express and measure by our actions We act on these behaviors in the how of our work our interactions with others and the conduct we hold ourselves and others accountable to individually and collectively<p> <p>Read on to discover how your skillset and experiences may help contribute to our approach<p> <div> <p><strong><u><br >The Opportunity<u><strong><p> <p>Stealth Venture is prerevenue and is being incubated by 1848 Ventures Our vision is to become the leading AIpowered recruiting platform that helps busy construction HR teams source screen qualify and hire great candidates in hours not days Trained on millions of resumes Stealth Venture is perfectly tuned for the construction trades and ensures HR teams can find the best available talent fast with 247 candidate sourcing accurate resume screening smart candidate matching automated candidate prescreening and fast track interview features<p> <p>Were seeking someone with proven experience in launching and growing earlystage SaaS ventures and achieving product market fit to lead the Stealth Venture business<p> <p>The Stealth Venture Venture Leader will be accountable for building upon the initial business model experimentation and derisking work done by the Venture Studio thats resulted in an MVP ready to launch in the market In this role well look to you to hit the ground running get the product into the market build a team and develop and execute a Business Plan focused on accelerating customer acquisition and generating a path to sustainable revenue growth and profitability<p> <p>Ventures launched and scaled by 1848 Ventures will remain as whollyowned subsidiaries of Westfield Success is defined by a combination of longterm strategic and financial value generated for the enterprise Therefore the value creation expectations and metrics while welldefined differ significantly from those in the traditional capital markets Our focus on the long term is reflected in our total rewards package for this role which is tied to the performance of Westfield<p> <p>In this role time will be divided across but not limited to the below responsibilities<br ><p> <p><strong><u>Responsibilities<u><strong><p> <ul><li>Leadership and execution of the activities needed to acquire customers and achieve product market fit This includes building and iterating on an MVP setting the product strategy identifying pricing strategies getting traction with customers hiring the team identifying and experimenting with channel strategies and continually refining based on inmarket learnings<li> <li>Works with 1848 Ventures leadership to translate highlevel strategy and vision into a Business Plan and annual and quarterly objectives and key results with a focus on <ul><li>Driving customer acquisition and revenue growth<li> <li>Building a path to profitability and<li> <li>Generating indirect value for our parent company Westfield<li> <ul><li> <li>Accountable for Stealth Ventures performance including direct and indirect financial outcomes of the business PampL<li> <li>Exemplify the behaviors expressed in our Culture Catchphrases Care Personally Challenge Directly Keep Going Honor Our Differences Ask Another Question and Drive Results<li> <li>Exemplify exceptional people leadership by cultivating the 1848 Ventures culture providing ongoing coaching and development opportunities and fostering a supportive environment where individuals thrive through effective communication and strategic guidance<li> <li>Regularly evaluate Stealth Ventures performance to ensure its proceeding in the right direction and develop OKRs to evaluate success against the strategy<li> <li>Acts as primary communicator and link between stakeholders executional team advisory groups end users vendor partners etc gaining buyin on all major strategies and decisions<li> <li>Ensures entire team maintains cohesive vision despite the flexible and often fastpaced nature of a startup environment to optimize business performance<li> <li>Ensures adherences to legal and regulatory standards for data privacy and customer information protection while also overseeing and enforcing industryspecific business decisions and practices<br ><li> <ul><p><strong><u>Qualifications<u><strong><p> <ul><li>Previous experience leading an earlystage SaaS company from early traction to $1M+ ARR and product market fit<li> <li>Prior experience working in or delivering software solutions in a B2B andor HRTech context<li> <li>Developed executed and iterated a growth plan informed by in market learnings<li> <li>Built earlystage teams optimized for flexibility and growth in digital data driven companies<li> <li>Proven track record in outstanding people leadership demonstrated through the cultivation of teamwork establishment of a supportive environment and dedication to coaching and developing individuals to realize their full potential Proficient in effective communication and strategic guidance to achieve organizational goals<li> <li>Experience working at the forefront of an emerging business trend driven by new technologies or a shift in customer preferences Eg product powered by machine learningAI <li> <li>Collaborative resultsdriven critical thinker capable of leading development and refinement of the new venture based on deep customer insights <li> <li>Previous venture leadership experience partnering and sharing accountability with other influential leaders technology product to develop direction formulate plans and drive results to achieve productmarket fit and scale an earlystage venture <li> <li>Ability to analyze the strengths and weaknesses of various business model decisions including gotomarket strategies and pricing models and create financial projections to support the decisions<li> <li>Metrics driven daytoday operational leadership including building and monitoring OKRs to evaluate success against the strategy<li> <li>Demonstrated ability to grow and maintain a team to create and manage a culture of collaboration and high performance to influence without authority to rally a team around a compelling vision<li> <li>Evidence of applied thought leadership to take a unique business model through its next generation of iteration and development<li> <li>Accountability for and management of PampL for a business cash flow for a company and ability to illustrate and explain variances<li> <li>Proven ability to successfully communicate across a variety of diverse stakeholders team board of directors advisory groups customers vendor partners etc via both detailed written and verbal communications<li> <ul><p><strong><u><br >Nicetohaves<u><strong> <p> <ul><li>Experience working with products that are powered by machine learningAI<li> <li>Experience designing and implementing a gotomarket strategy where the usage and advancement of the products features is the most influential driver of the ventures growth<li> <ul><p><strong><u><br >Travel<u><strong><p> <p>This position is remote or hybrid depending on the candidates location and proximity to 1848 Ventures Headquarters located outside of Cleveland Ohio Expectations are that our Venture Leaders are available to engage with 1848 Ventures and Westfields leaders in the office as needed Additionally whether remote or hybrid Venture Leaders will travel when and where necessary based on varying business needs and opportunities to meet with their team for customer discovery customer engagement team development relationshipbuilding and networking initiatives <p> <p>Our hybrid culture is intentional and wellrounded we select the right time place and technology combination to help achieve our goals We are comfortable working across time zones and work locations Remote Venture Leaders should expect 33 travel Venture Leaders who reside within a commutable distance to Westfield Center Ohio should expect to work from the office at least 3 days per week<br ><p> <div> <p>We are an equal opportunity employerminorityfemaledisabilityprotected veteran<p> <div>
Consulting Associate
Company: Rubris Inc.
Location: Remote
Posted Mar 14, 2024
<p><strong>Overview<strong><p> <p>Each year billions of dollars change hands to resolve tens of thousands of legal claims The lawsuits driving this activity often receive prime coverage from national media outlets like The Wall Street Journal CNN Bloomberg etc Whats not widely known is the software used to manage the resolution of these legal claims is decades old At Rubris we created a better way for Fortune 100 companies Am Law 100 law firms leading national plaintiffs law firms and other key stakeholders to manage and resolve mass legal claims through our proprietary software platform Rubris Crosslink <p> <p>Rubris was formed three years ago by veterans of the software and mass legal claims industries We developed Rubris CrosslinkTM as the solution for managing large amounts of complex information data documents etc and enabling people involved in these cases to easily use that information to make decisions and accomplish goals through workflows reporting and other features <p> <p>We are looking for an intellectually curious eager person to join our team in a pivotal role for our organization as a Consulting Associate<p> <p><strong>Whats Exciting About this Position<strong><p> <p>Rubris is a young and rapidly growing company Joining our team at this early stage in our growth trajectory comes with valuable benefits<p> <ul><li>You will frequently interact with and in some cases work alongside the executive and senior management teams providing opportunities to grow and highlight your talents<li> <li> You will have direct exposure to our clientele These are smart and influential people eg leaders of Fortune 100 companies resolving complex problems with Rubris Crosslink<li> <li>Rubris embraces opportunities to quickly advance team members based on their demonstrated talent dedication and embodiment of our core values <li> <li>We offer talent development opportunities training educational and other opportunities for growth <li> <li>We are driven by our core values Our team is welcoming collaborative and tight knit Joining Rubris now is an opportunity to be a part of an exceptional group doing meaningful industry disrupting work <li> <ul><p><strong>How you will contribute to our team<strong><p> <ul><li>Own communication written and verbal with clients<li> <li>Support clients in onboarding and utilizing Rubris Crosslink effectively <li> <li>Manage large amounts of complex data in varying formats for upload to Rubris Crosslink<li> <li>Continuously provide ideas to product owners for improvements to Rubris Crosslink<li> <li>Manage and complete process design work plans schedules and projectrelated tasks within specified timelines<li> <li>Respond to inquiries from clients and other parties involved in settlements and create detailed task lists and action items<li> <ul><p><strong>Skills and qualifications that will help you succeed in the role<strong><p> <ul><li>Effective writing and speaking skills<li> <li>Excel skills at least at an intermediate level experience with tables amp arrays conditional formatting pivot tables etc is ideal<li> <li>Comfortability adjusting priorities based on unexpected changes to client and project needs<li> <li>Great attention to detail and commitment to accuracy<li> <li>Bachelors degree preferably in areas of economics finance data analysis statistics engineering or information technology<li> <li>While not required working with prominent clientele managing data andor designing and documenting processes is a plus<li> <ul><p><strong>What we offer <strong><p> <ul><li>$65000 $75000 annual total compensation a portion of which is incentive based<li> <li>100 remote work <li> <li>Fully paid premiums for employee medical dental and vision insurance<li> <li>Five weeks of annual paid time off PTO plus 11 paid holidays<li> <li>401k plan with employer contribution that is 100 vested<li> <li>Opportunity for rapid advancement in a young and growing company<li> <ul><p><strong>Our values <strong><p> <p><strong>Shift your perspective<strong> Ideas are developed by understanding different points of view As Albert Einstein said No problem can be solved from the same level of consciousness that created it<p> <p><strong>Be generous<strong> We have better experiences and achieve more when kindness and generosity are abundant Share your time share your experience and share your compassion<p> <p><strong>Love what you do<strong> Wake up each morning excited to learn new skills incubate ideas and develop relationships Choose your love of the process over your desire for control of the outcome<p> <p>Rubris believes in creating a culture of equality in our workplace We embrace difference and diversity of identity experience and thought and seek to attract develop and advance the most talented individuals regardless of their race sexual orientation religion age gender disability status or any other dimension of diversity The success of our team members drives the success of our business and promoting a culture in which every team member feels respected and supported creates a workplace in which we all can accomplish our goals<p>