Nontraditional Method Recruitment Jobs in Chicago, IL
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Looking for Nontraditional Method Recruitment jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Nontraditional Method Recruitment position in the Chicago, IL area.
Market Data Business Analyst
Company: Enfusion
Location: Chicago, IL
Posted Apr 25, 2024
Enfusion is a global leader in cloud-based investment management software, offering analytics and managed services. The company's SaaS platform unites front-, middle-, and back-office operations, providing a single data set. Enfusion is committed to client service, offering managed services and recognized as Best Managed Services Provider. The company values employee growth and fosters an inclusive, collaborative culture. The Market Data Business Analyst team ensures high-quality data integration, working closely with development and revenue teams. The role involves capturing client workflows, analyzing data service requests, and maintaining vendor inventory. Requirements include 5+ years of market data experience, a finance or engineering degree, and knowledge of global securities markets.
Data Analytics Analyst
Company: CNA
Location: Chicago, IL
Posted Apr 23, 2024
CNA is offering a job opportunity in the Property & Casualty Claim department, focusing on data analytics and transition to Google Cloud Platform. The role involves building data visualizations, migrating dashboards, interpreting data, and providing actionable insights. The company emphasizes a culture where employees feel valued and their abilities are utilized to the fullest. CNA also offers a comprehensive benefits package to support employees' wellbeing. The position requires a Bachelor's Degree in a relevant field, SQL knowledge, and up to two years of related experience. Experience with Looker, Tableau, or similar software is a plus.
Junior Sales Representative
Company: Groupon
Location: Chicago, IL
Posted Apr 22, 2024
<p>We are seeking enthusiastic <b>Junior Sales Representatives <b> to join our Groupon Sales team As our new colleague you will play a crucial role in driving our sales efforts building strong customer relationships and helping local businesses thrive through our platform Your ability to effectively communicate negotiate and provide exceptional customer service will be key to your success in this role <p> <p><b>Youll spend time on the following<b> <p> <ul><li>Prospect identify and engage with potential local business partners to promote Groupons offerings<li> <li>Present Groupons value proposition to business owners through effective sales techniques and presentations<li> <li>Negotiate deals and contracts to ensure mutually beneficial partnerships<li> <li>Achieve and exceed sales targets and quotas<li> <li>Build and maintain strong relationships with local businesses understanding their needs and offering tailored Groupon solutions<li> <li>Consult with local businesses to understand their unique needs and create customized solutions<li> <li>Collaborate with crossfunctional teams to ensure successful campaign execution<li> <ul><p><b>Were excited about you if you have<b> <p> <ul><li>Bachelors degree or equivalent experience preferred not mandatory<li> <li>Minimum of 1 year of sales experience preferably in a B2B or business development role<li> <li>Proven track record of meeting or exceeding sales targets<li> <li>Excellent communication and negotiation skills<li> <li>Ability to build and maintain strong client relationships<li> <li>Selfmotivated goaloriented and a team player<li> <li>Strong problemsolving skills and adaptability<li> <li>Knowledge of the local business landscape is a plus<li> <li>Proficiency in using CRM software and other sales tools<li> <ul><p><b>Dont hesitate to get in touch with us and begin building Groupons success together<b> <p> <p><b>Groupons purpose is to build strong communities through thriving small businesses <b>To learn more about the worlds largest local ecommerce marketplace click here You can also find out more about us in the latest Groupon news as well as learning about our DEI approach If all of this sounds like something thats a great fit for you then click apply and join us on a mission to become the ultimate destination for local experiences and services <p> <p><b>Beware of Recruitment Fraud <b>Groupon follows a meritbased recruitment process without charging job seekers any fees Weve noticed an increase in recruitment fraud including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money Be cautious of individuals falsely representing Groupons Talent Acquisition team with fake job offers If you encounter any suspicious job offers or interview calls demanding money recognize these as scams Groupon is not responsible for losses from such dealings For legitimate job openings always check our official careers website at grouponcareerscom<p>
Claims Specialist - Construction Defect
Company: CNA
Location: Chicago, IL
Posted Apr 24, 2024
The job description is for an individual contributor position at CNA, responsible for managing commercial claims with moderate to high complexity and exposure. The role requires strong communication and analytical skills, as well as the ability to work independently and make sound business decisions.
Human Resources Manager
Company: Ecentria
Location: Chicago, IL
Posted Apr 20, 2024
<p>Ecentria is looking to add a <b>HR Manager <b>to our team This role will be responsible for daytoday employee relations managing companywide benefit plans ensuring HR system integrations support a bestinclass experience for our employees and working alongside the HR Team to execute HR programs across Ecentria <p> <p><b>Responsibilities Include <b> <p> <p>Employee Relations amp Performance Management <p> <ul><li>Collaborate and provide guidance to management regarding corrective action procedures and employee relations issues Escalate issues to HR Leadership as appropriate<li> <li>Support the performance management process by training on the system helping set goals answering questions ensuring participation etc<li> <ul><p>Benefits Administration <p> <ul><li>Champion Ecentrias Benefits Administration by ensuring benefit plans are properly communicated to employees plan administration maintains compliance and process new hireterminationopen enrollmentCOBRAqualifying life event changes<li> <li>Serve as main point of contact for insurance broker and 401k partners Ensure smooth processing of annual audits and 5500 processing<li> <li>Oversee processes for claims filed with thirdparty agencies such as unemployment and workers compensation<li> <li>Prepare plan and educate employees on health and welfare options throughout the year and during annual open enrollment<li> <li>Facilitate timely conversations with employees regarding leave of absence requests benefits related questions and other general requests<li> <ul><p>Workday System Integrity <p> <ul><li>Maintain knowledge of payroll processes and system configurations Audit and review biweekly payroll processing Serve as payroll backup as needed<li> <ul><ul><li>Maintain employee personnel files and ensure the integrity of data captured in Workday<li> <li>Serve as point of contact with outside consultant on Workday system upgrades and workflow changes<li> <ul><p>Other Responsibilities <p> <ul><li>Partner with Corporate Human Resources Team to implement deliver and execute HR processes and programs Support and partner with HR team members for driving broad objectives and goals of the department<li> <li>Perform fullcycle recruitment for exempt and nonexempt staff positions in coordination with Corporate Talent Acquisition Team as needed Develop and execute highvolume sourcing and recruitment practices to identify external talent Provide weekly updates to all hiring managers Manage internal candidate hiring process<li> <li>Ensure new hires are properly onboarded and departing employees are properly offboarded Escalate exit feedback to management<li> <li>Ensure compliance with Ecentria policies processes and practices maintain current knowledge of federal state and local employment practices and labor laws<li> <li>Perform other ad hoc duties as assigned<li> <ul><p><b>Qualifications Skills amp Requirements <b> <p> <ul><li>6+ years progressive Human Resources experience required<li> <li>Previous handson experience managing HRIS workflow andor HR system implementations required Working knowledge of Workday preferred<li> <li>Working knowledge of payroll processes or previous experience processing and auditing payroll required<li> <li>Bachelors degree required<li> <li>Employee relations skills must be able to manage employee concerns in a strong but diplomatic fashion<li> <li>Solid understanding of employment laws and managing multistate employees and locations<li> <li>Ability to work with all levels within the organization<li> <li>Ability to maintain extreme confidentiality and remain at a professional leadership level<li> <li>Proficient in Microsoft Office and Excel<li> <li>Exemplary written and verbal communication skills<li> <li>Excellent attention to detail and accuracy<li> <li>Comfortable working independently with a keen ability to escalate situations to HR Leadership as needed<li> <li>Typing texting telephone communications presentation skills public relations skills account management skills seeing hearing sitting walking strong written amp verbal communication skills ability to maintain strict confidentiality<li> <ul><p><b>Work Location Fully Remote<b> <p> <p>Ecentria and its affiliates are an Equal Opportunity Employer The Company does not discriminate on the basis of race religion color sex gender identity sexual orientation age nondisqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law All employment is decided on the basis of qualifications merit and business need Ecentria and its affiliates are Drug Free Workplaces <p> <p>If you are unable to complete this application due to a disability contact this employer to ask for an accommodation or an alternative application process<p>
Senior Data Scientist
Company: Rocket Travel
Location: Chicago, IL
Posted Apr 20, 2024
Rocket Travel by Agoda is seeking a Senior Data Scientist to join their Data Science team. The role involves collaboration with data scientists, engineers, and developers to build machine learning models for data-centric products. The position offers opportunities to work on engaging projects, including learning to rank and A/B testing. The company culture emphasizes intrinsic motivation, curiosity, and ownership. Benefits include a competitive compensation package, flexible vacation time, and the option to work remotely. The ideal candidate has a Bachelor's degree in a quantitative field, at least 3 years of data science experience, and expertise in Python/Pyspark, SQL, and machine learning algorithms.
Guidewire Developer
Company: CNA
Location: Chicago, IL
Posted Apr 25, 2024
CNA is a company that values its employees, offering a culture where they feel important and part of something significant. The company aims to maximize employee potential and provides a comprehensive benefits package to support physical, financial, emotional, and social wellbeing. The job description involves evaluating client requirements, developing application solutions, and ensuring quality through code review, documentation, and testing. The role requires strong analytical skills, knowledge of system development life cycle, and proficiency in various software packages and programming languages. Guidewire platform experience is required, and exposure to Guidewire Cloud Platform and Rating, APD products is a plus. The ideal candidate should have a Bachelor's degree in Computer Science or related field and at least four to seven years of application program development experience.
Human Resources Generalist
Company: CancerIQ
Location: Chicago, IL
Posted Apr 25, 2024
CancerIQ is a company that is working to end cancer as we know it. They are looking for an HR Generalist to join their team and are offering a competitive salary and benefits package. The company is committed to building a diverse and inclusive work environment.
Sales Support Analyst
Company: Glassdoor
Location: Chicago, IL
Posted Apr 24, 2024
<div><b><strong>Why Glassdoor<strong><b> <p>When you work for Glassdoor you help people everywhere get ahead in work and life Thats because were moving fast to become the leading community for workplace conversations Every day we foster radical transparency by giving professionals a platform to connect authentically and anonymously Think real talk with real people plus company reviews and ratings salary info job listings and more <p> <p>Join us as we make worklife better together<p> <div> <p><strong>About the Role <strong><p> <p>The Sales Support Analyst role is a combination of essential functions across multiple roles within Sales Operations The individual in this role will be a subject matter authority in many aspects of Sales Operations and lead cross functional projects <p> <p>This is a critical role that requires expert knowledge of our systems and processes as well as strong communication skills while working with various internal stakeholders Finance Legal Billing Business Operations Sales and Customer Success <p> <p>This role is responsible for team training and guidance on new and existing processes ranging and will work on creating deploying and documenting new processes to improve efficiencies and enable scalability through automation etc <p> <p>This role requires a strategic problem solver that can work independently and collaboratively as we continue to expand our partnership with Indeed and presence across the globe<p> <p><b><strong>What Youll Do <strong><b> <p><ul><li>Work independently in a fastpaced environment with and without direction from Leadership combined with the ability to make sound decisions on behalf of the organization<li> <li>Facilitate successful implementation of new programs through the sales and customer success organization by ensuring a welldefined efficient sales process is in place for product launches process changes etc<li> <li>Champion an organization of continuous process improvements through direct and indirect support <li> <li>Facilitate Deals Desk requests for nonstandard and sophisticated deals in collaboration with sales legal and finance teams and Indeed when appropriate<li> <li>Work with sales on deal structuring and execution for long term success and retention through scalable processes<li> <li>Lead cross functional process to improve quote to cash processes<li> <li>Manage ongoing requests for Deal structure best practices and deliver relevant trainings on quote to cash improvements as well as updates to processes<li> <li>Partner with sales teams to structure and review quotes ensuring all reviews and approvals are in place for nonstandard terms<li> <li>Partner with Indeed in an ongoing effort to proactively communicate updates changes etc and work on resolving challenges that impact the sales processes product services client experience etc tool provisioning sales processes Indeed requests etc<li> <li>Partner with Indeed to achieve intercompany goals for indirect revenue and work together to achieve success RPOAgency relationships Order management new product deployment revenue reconciliation sales updates etc<li> <li>Think strategically and understand end to end processes with the ability to communicate potential downstream impact and propose resolution as well as identify untapped opportunities for business growth<li> <li>Expertise in collaboration across varying levels of the organization and in influencing without authority<li> <li>Knowledgeable in Salesforcecom with experience in creating reports and dashboards for leadership increased awareness around the direction of the business<li> <li>Lead projects and partner with appropriate crossfunctional teams and resources to scope plan and implement within agreed upon timelines<li> <li>Provide administrative and operational support in a timely and effective manner aligning with established policies and procedures<li> <li>Complete casesrequests within established SLAs and provide updates as needed<li> <li>Manage all approval queues cancellations makegoods etc and complete initial review of all requests make determination and assign for processing<li> <li>Use Salesforce CRM to process a high volume of transactionsbookings with proficiency accuracy and integrity<li> <li>Technical aptitude and system administration work out of multiple systems SFDC JIRA etc and assist in system troubleshooting and resolution<li> <ul><p><b><strong>What Youll Bring<strong><b> <p><ul><li>A commitment to add to our culture of DEI<li> <li>3+ years of experience in Sales Sales Operations Sales Support Customer Support or Project Management<li> <li>Adaptability to change and fastpaced dynamic environment<li> <li>Proven track record to communicate at the executive level<li> <li>Knowledge and competence in working with Salesforcecom Google products and Excel<li> <li>Familiarity with organizational sales and order management processes<li> <li>Software as a Service SaaS proven experience preferred<li> <li>Excellent communication organizational time management and customer service skills<li> <li>Exemplifies qualities needed to do whatever it takes including a high level of accountability acting like an owner transparency teamwork collaboration and the importance of establishing links<li> <li>Great teammate that is comfortable under pressurechanging environment and interested in contributing to the larger goal of the company<li> <li>Problem solver with a logical approach and strong fundamental strategy skills across multiple channels<li> <li>Knowledge of the Human Capital Management market is a plus<li> <ul><p><b><strong>Compensation and Benefits <strong><b> <p><p><strong>Base Salary Range $65000 103600 <strong><p> <p><strong>Please note this is an hourly nonexempt role <strong><p> <p><strong><em>You can learn more about our compensation philosophy<em><strong><strong><em> <em><strong><strong><em>here<em><strong><strong><em> and see salary ranges for all Glassdoor jobs<em><strong><strong><em> <em><strong><strong><em>here<em><strong><strong><em><em><strong><p> <p><em>Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for nontechnical roles In other words 6575 of comparable organizations in our industry will pay less<em><p> <p><strong>Bonus 10<strong><p> <p><em>Bonuses are paid out biannually and the amount awarded is based on individual and company performance <em><p> <p><strong>Generous Restricted Stock Units RSU <strong><p> <p><em>Restricted Stock Units RSU are awarded at hire and may be refreshed annually Additionally as a payforperformance company RSU grant awards are presented biannually to exceptional performers<em><p> <div><b><strong>Our Commitments<strong><b> <ul><li><strong>Come as you are<strong> At Glassdoor diversity is not a slogan its a core factor in our success We welcome your background experience and ideas because you help us understand and better serve our world You make us stronger<li> <li><strong>Grow your career<strong> Glassdoor is small enough for you to see the impact of your contributions while large enough to offer significant resources and endless opportunities to grow This is a great place to make a career<li> <li><strong>Find your people<strong> Ask anyone who works here its the people who make the difference We are a group of wellrounded humans who support one another and work hard together to bring the Glassdoor mission to life<li> <li><strong>Discover flexibility<strong> With flexible hours and a wheretowork policy Glassdoor allows you to take on professional and personal responsibilities enhancing both productivity and your wellbeing <li> <ul><p>Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to race color religion national origin ethnicity age sex marital status physical or mental disability gender identity sexual orientation veteran or military status or any other category protected under the law Glassdoor is an equal opportunity employer committed to creating a community of inclusion and an environment free from discrimination harassment and retaliation<p> <p><span><strong>WheretoWork Policy<strong><span><br >Being a remotefirst company Glassdoor employees can live anywhere Glassdoor is a registered company Requests to move must be approved by an employees manager and the People team While we will try our best to support relocation requests some requests may not be approved due to various tax legal or other restrictions<p> <p>Enjoy Remote and Explore Employees authorized to work in their current location may Work Away for up to a total of 30 thirty working days in a calendar year without permanent relocation and compensation change Employees on visas may work Work Away for up to a total of 20 twenty working days in a calendar year without permanent relocation and compensation change The amount of time and location for Work Away must be approved by the employees manager and People Operations team at least two 2 weeks in advance of travel<p> <div>
People Business Partner (Go-To-Market), Director
Company: Glassdoor
Location: Chicago, IL
Posted Apr 24, 2024
<div><b><strong>Why Glassdoor<strong><b> <p>When you work for Glassdoor you help people everywhere get ahead in work and life Thats because were moving fast to become the leading community for workplace conversations Every day we foster radical transparency by giving professionals a platform to connect authentically and anonymously Think real talk with real people plus company reviews and ratings salary info job listings and more <p> <p>Join us as we make worklife better together<p> <div> <p><strong>About the Role <strong><p> <p>Reporting directly to the Sr Director People Team the People Business Partner PBP Director is a crucial People Places and Experience PPE team member aligning people strategies with business objectives Partnering with the Go To Market GTM Sales and Monetization leaders to establish and implement strategic people programs and Human Capital Strategy to enable the delivery of business objectives<p> <p>The PBP is a trusted advisor to senior leadership in the development of solutions through organizational development cultural and processoriented perspectives Key skills and abilities include systems thinking strategic thinking and agility change management consulting HR knowledge and business acumen with an attention to detail Through support from HR centers of excellence DEampI LampOD People Rewards and Operations and People Business Advisors the PBP sits at the table as a strategic talent partner <p> <p><b><strong>What Youll Do<strong><b> <p><p>The PPE team are trusted strategic partners who lead the reinvention of the workplace through equitable and inclusive employee programs and services<p> <p>Glassdoor is missiondriven and transforming into a remotefirst company with a global workforce We are moving towards seamless aligned operations driven by trusted and transparent data to drive business outcomes <p> <p>We are successful as one highperforming team <p> <p><b><strong>Strategic Partnership<strong><b> <p><p>You will partner across the organization to build the Human Capital Strategy that drives the strategic objectives of GTM You will partner with the Chief Operating Officer VP of Sales and VP of Monetization In addition you will represent the GTM business needs in People team decisions Through systems thinking strategic thinking and agility you will consider the context data and success of the outcome to solve complex and at times ambiguous problems <p> <p><b><strong>Thought Leadership<strong><b> <p><p>Analyze GTM trends and metrics in partnership with the broader People Team to develop solutions programs and policies to improve the People Organizations contribution to the organizations goals<p> <p><b><strong>Organizational Design amp Effectiveness<strong><b> <p><p>Lead and guide GTM org design workforce planning roles and responsibilities organizational planning etc<strong> <strong>Partner with GTM and PPE to assess and address needs in areas such as org design career architecture performance management compensation competencies and leadership development Assess and anticipate employeerelated needs and communicate those needs to GTM leaders Actively identify People gaps within GTM and propose and implement changes vital to appropriately address the risks<p> <p><b><strong>Program and Change Management<strong><b> <p><p>Lead complex people projects crossfunctionally attending to the change management communication and timeline of change <p> <p><b><strong>What Youll Bring<strong><b> <p><ul><li>Excitement if not experience working at a company that is built on a vision of transparency<li> <li>Dedication to add to Glassdoor values and our culture of DEI<li> <li>Strong analytical skills and the ability to translate client business goals into human capital strategy solutions and programs<li> <li>Business Insight proven record to diagnose problems and identify and drive appropriate solutions<li> <li>AgilityGlassdoors needs can change and shift so agility to adjust to new circumstances and needs is a must and critical to success<li> <li>GrowthLearning mindsetWhat skills you need for your first year here will be different from the next A true desire to learn and grow is a must as we face new situations that we havent encountered before<li> <li>Proven leadership in driving and carrying out people initiatives to achieve strategic objectives<li> <li>Consulting coaching organizational design compensation change management project management and program implementation<li> <li>Experience supporting Sales teams<li> <li>Success in influencing senior leaders<li> <li>Excellent verbal and written communication skills We are an async workplace and expressing yourself concisely in writing is a must<li> <li>Proven ability building relationships with all levels of the organization<li> <ul><p><b><strong>Compensation and Benefits <strong><b> <p><p><strong>Base Salary Range USD $146900 234100<strong><p> <p><strong><em>You can learn more about our compensation philosophy <em><strong><strong><em>here<em><strong><strong><em> and see salary ranges for all Glassdoor jobs <em><strong><strong><em>here<em><strong><strong><em><em><strong><p> <p><em>Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for nontechnical roles In other words 6575 of comparable organizations in our industry will pay less<em><p> <p><strong>Generous Restricted Stock Units RSU <strong><p> <p><em>Restricted Stock Units RSU are awarded at hire and may be refreshed annually Additionally as a payforperformance company RSU grant awards are presented biannually to exceptional performers<em><p> <p><strong>Health and Wellness <strong>100 employerpaid premiums for employee medical dental vision life short and longterm disability select wellbeing programs and 80 employerpaid premiums for all dependents Generous paid time off programs for birthing and nonbirthing parents are provided along with paid injuryillness leave and paid family emergency leave<p> <p><em>Coverage begins at the start of employment After 48 months of continuous employment 100 of all premiums for you <em><strong><em>and<em><strong><em> your dependents can be employerpaid<em><p> <p><strong>WorkLife Balance<strong><em> <em>Open Paid Time Off policy in addition to 1520 paid company holidaysyear<p> <p><strong>Investing in Your Future<strong> 401k plan with a company match up to $5000 per year subsidized fertility and family planning services and discounted legal assistance services <p> <div><b><strong>Our Commitments<strong><b> <ul><li><strong>Come as you are<strong> At Glassdoor diversity is not a slogan its a core factor in our success We welcome your background experience and ideas because you help us understand and better serve our world You make us stronger<li> <li><strong>Grow your career<strong> Glassdoor is small enough for you to see the impact of your contributions while large enough to offer significant resources and endless opportunities to grow This is a great place to make a career<li> <li><strong>Find your people<strong> Ask anyone who works here its the people who make the difference We are a group of wellrounded humans who support one another and work hard together to bring the Glassdoor mission to life<li> <li><strong>Discover flexibility<strong> With flexible hours and a wheretowork policy Glassdoor allows you to take on professional and personal responsibilities enhancing both productivity and your wellbeing <li> <ul><p>Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to race color religion national origin ethnicity age sex marital status physical or mental disability gender identity sexual orientation veteran or military status or any other category protected under the law Glassdoor is an equal opportunity employer committed to creating a community of inclusion and an environment free from discrimination harassment and retaliation<p> <p><span><strong>WheretoWork Policy<strong><span><br >Being a remotefirst company Glassdoor employees can live anywhere Glassdoor is a registered company Requests to move must be approved by an employees manager and the People team While we will try our best to support relocation requests some requests may not be approved due to various tax legal or other restrictions<p> <p>Enjoy Remote and Explore Employees authorized to work in their current location may Work Away for up to a total of 30 thirty working days in a calendar year without permanent relocation and compensation change Employees on visas may work Work Away for up to a total of 20 twenty working days in a calendar year without permanent relocation and compensation change The amount of time and location for Work Away must be approved by the employees manager and People Operations team at least two 2 weeks in advance of travel<p> <div>
Employee Relations Specialist
Company: ALIS by Medtelligent
Location: Chicago, IL
Posted Apr 25, 2024
Medtelligent, a senior living software company founded in 2005, is seeking an Employee Relations Specialist. The role involves managing employee relations issues, ensuring policy compliance, and promoting a positive work environment. The ideal candidate should have 2+ years of experience with Rippling HR Software, change management, and HR policies. The company offers a competitive salary, generous PTO, comprehensive benefits, and a collaborative work environment. Medtelligent values diversity and promotes an equal opportunity employment policy.
Software Engineer - Backend
Company: Rocket Travel
Location: Chicago, IL
Posted Apr 20, 2024
Rocket Travel by Agoda is seeking a Software Engineer - Backend with expertise in JVM languages. The role involves working on high uptime websites and apps, creating new features, and developing automated testing systems. The company offers a competitive compensation package, flexible work environment, and opportunities for remote work. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of experience with JVM tools, and a passion for learning and improving customer experience.