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Business Analyst- Contact Center

Location: USA

Posted Apr 17, 2024

<h2> Company Description <h2> Walden University an Adtalem Global Education institution supports a diverse community of adult learners from across the US and other countries who seek to achieve their academic goals and make positive lasting social change in their professions and communities Walden is a B Corporation with a mission to provide a diverse community of career professionals who have the opportunity to transform themselves as scholarpractitioners to positively affect social change Walden offers more than 100 online degree and certificate programs for students pursuing a bachelors masters doctoral or certificate Walden University has graduated more than 174000 students and is accredited by the Higher Learning Commission Visit WaldenUedu for more information and follow on Twitter Instagram Facebook Instagram and LinkedIn Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote <ul> <li> HYBRID If you reside within 50 miles of Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is hybrid requiring office presence three days a week Tue Wed Thu with the rest of the workweek spent working from home <li> <li> REMOTE If you live over 50 miles from Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is remote However occasional office visits may be required based on business needs with advance communication for such requests <li> <ul> <h2> Job Description <h2> Opportunity at a Glance The Business Analyst Contact Center is responsible for system and business process support of multiple systems utilized by functional business groups across multiple higher education institutions supported by the department The Analyst is expected to be a Subject Matter Expert SME of processes and technology for at least two of the following system areas CRM Workforce Management telephonycall center systems reporting and analytics andor other relevant systems A successful candidate for this position should have experience supporting business processes and information systems for business groups in higher education strong communication skills with technical and business colleagues and leaders knowledge of project management principles and the capacity to learn advanced systems technology and technical environments in order to apply them to optimize systems processes and improve business efficiencies Responsibilities <ul> <li> As this position supports a wide range of business systems and process functions the successful candidate will lead and manage responsibilities as a system and process Subject Matter Expert SME and consultant in at least two of the following areas Customer Relationship Management Workforce Management telephony systems and reporting and analytics <li> <li> Providing regularly scheduled and ad hoc reports from assigned business systems and learning how to develop reports and dashboards using advanced reporting tools such as Cognos BI MS Power BI and other business intelligence analytical tools <li> <li> Performing administrative functions executing maintaining and delivering process requests overseeing deliverables and Service Level Agreements SLAs for each of the systems assigned to you This could include setting up system profiles QA testing trackingforecasting call volumes and colleague activities establishing omnichannel system campaigns and other tasks as needed <li> <li> Serving as Subject Matter Expert and consultant with good working knowledge of multiple business and system processes in the following areas CRM SIS Student FinanceAR Workforce Management Telephony and Omnichannel systems <li> <li> Working and communicating with business leaders at all levels to identify needs determining and recommending system and analytic solutions documenting data requirements and developing reports andor system processes to support and optimize business performance <li> <li> Serving as liaison with technical teams in IT to communicate business needs determining level of effort and prioritizing against other initiatives and driving process and system improvements for various system enhancements <li> <li> Documenting and tracking activities associated to different academic partners <li> <li> Completes other duties as assigned <li> <li> Performs other duties as assigned <li> <li> Complies with all policies and standards <li> <ul> <h2> Qualifications <h2> <ul> <li> Bachelors Degree <li> <li> Masters Degree Preferred <li> <li> 3+ years of customer service experience preferred working in at least one or more of the following higher education areas Admissions Registrar Services Student Finance or Academic Advising <li> <li> 3+ years of experience preferred working with CRM Telephony Workforce Management SIS systems processes andor call center technologies or similar applications <li> <li> Experience with project andor change management <li> <li> Some experience with coding and basic programming languages such as SQL for advanced analytical tools such as Cognos or Crystal reports <li> <li> Strong MS Office skills required especially with MS Excel <li> <li> Capacity to learn technical systems and environments interested in developing their technical skills <li> <li> Detailedoriented with the ability to work independently problem solve and drive to solutions <li> <li> Ability to work independently problem solve and drive to solutions <li> <li> Good written and oral communication problem solving skills <li> <ul> <h2> Additional Information <h2> In support of the pay transparency laws enacted across the country the expected salary range for this position is between $1991 and $3609 Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits Adtalem offers a robust suite of benefits including <ul> <li> Health dental vision life and disability insurance <li> <li> 401k Retirement Program + 6 employer match <li> <li> 15 Days of Paid Vacation Days each Calendar Year <li> <li> 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit httpscareersadtalemcombenefits <li> <ul> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation

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Senior DevOps Engineer - Engineering Operations

Company: Chainlink Labs

Location: USA

Posted Apr 17, 2024

About Us Chainlink Labs is the primary contributing developer of Chainlink the decentralized computing platform powering the verifiable web Chainlink is the industrystandard platform for providing access to realworld data offchain computation and secure crosschain interoperability across any blockchain Chainlink Labs helps power verifiable applications for banking DeFi global trade and gaming by collaborating with some of the worlds largest financial institutions notably Swift DTCC and ANZ Chainlink Labs also works with top Web3 teams including Aave Compound GMX Maker and Synthetix Chainlink Labs was ranked in Newsweeks 100 Most Loved Workplaces 2023 in both the <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsmostlovedworkplacesamerica2023 rel=noopener noreferrer nofollow target=blank> United States <a> and <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsuks100mostlovedworkplaces2023 rel=noopener noreferrer nofollow target=blank> United Kingdom <a> The Engineering Team At Chainlink Labs our engineering team pushes the scale and capabilities of decentralized applications across the industry The Chainlink Network holds gt70 market share in the oracle space solving realworld problems by enabling smart contracts to securely interact with offchain datacomputation We value talented and driven craftsmen who work collaboratively to tackle complex challenges deliver product impact and grow as builders Join us and shape the future of blockchain technology and decentralized finance About the Role The Engineering Operations team supports product teams by providing specialized expertise required to keep products in a safe and reliable functioning condition while maximizing delivery velocity Engineering Operations functions as a security release and operational layer ensuring optimal balance between feature delivery velocity and product stability We focus on minimizing operational risk improving tempo and automating manual processes that prevent software delivery from being repeatable and stable DevOps Engineer combines software and systems engineering to build and run largescale massively distributed faulttolerant systems Much of our software development focuses on building infrastructure and eliminating work through automation We are distributed across time zones and continents and we embrace remote work In the EngOps team we follow the infrastructureascode approach and practice GitOps We all have different backgrounds and are determined to help you succeed no matter where you are or who you are If you think you would do a great job at Chainlink we are looking forward to speaking with you even if you dont match 100 of the job requirements those describe people weve usually had a great time working with but theyre not a tickbox exercise Your Impact <ul> <li> Automate and reduce complexities around product operations <li> <li> Evangelize and enact best practices as experts <li> <li> Make tooling userfriendly and accessible to create selfsufficient operational experts across the company and our network of Node Operators <li> <li> Continue delivering operational tasks in agreed SLOs to expand scalability and reliability <li> <li> Deliver high product velocity while protecting reliability and operability <li> <li> Pair with engineers from across the company to help with troubleshooting deploy new services and figure out how to increase developer velocity and eliminate pain points <li> <li> Support production systems by being oncall <li> <li> Provide technical leadership for the local team and work closely with partner team technical leads <li> <ul> Requirements <ul> <li> Excitement for blockchain Web 30 and similar decentralized technologies <li> <li> Be willing to go oncall Reliability is our most important feature because oncall is an essential component of a reliable system we take it very seriously <li> <li> Bachelors degree in Computer Science similar technical field of study or equivalent practical experience <li> <li> At least 6 years of relevant professional experience in DevOps or SRE and Software engineering background Were big on building internal tools and automation doing code reviews etc <li> <li> Experience designing and implementing automation tools in one or more programming languages <li> <li> Experience with CICD You know how to deploy your services reliably and have used tools like GitHub Actions CirceCI TravisCI or Jenkins to achieve that <li> <li> Experience with scripting and configuration management You can write scripts to automate routine tasks and have familiarity with tools like Ansible Puppet and Chef <li> <li> Experience with infrastructure provisioning tools helping to create and manage a collection of related resources like Terraform CloudFormation AWS Azure Resource Manager ARM Google Cloud Deployment Manager etc <li> <li> Experience with distributed systems and container orchestration You have maintained or even built Kubernetes clusters before and feel comfortable deploying complete new services on them or have familairity with Docker <li> <li> Experience with Gitbased version control systems that keep track of changes to code configuration and enable collaboration <li> <li> Strong communication skills Its a fully remote job that requires working with multiple stakeholders across all of Engineering Great communication is as essential as the technical knowledge for this role <li> <ul> Desired Qualifications <ul> <li> Experience working in fully remote teams across time zones We are spread out across time zones and prefer asynchronous communication and documenting our work instead of calling meetings <li> <li> Experience working in scaleup companies of a similar size or earlystage startups <li> <li> Experience in blockchain or DeFi space <li> <li> Experience with monitoring and logging You know how to export metrics to Prometheus have built a Grafana dashboard or two and have experience with a centralized logging solution like the Elastic Stack Spunk or LogDNA <li> <li> Contributions to opensource projects or participation in tech communities Being involved with the greater tech community working with people outside of the company mentoring other people giving conference talksin other words the desire to share knowledge <li> <ul> All roles with Chainlink Labs are global and remotebased Unless otherwise stated we ask that you try to overlap some working hours with Eastern Standard Time EST Commitment to Equal Opportunity Chainlink Labs is an equal opportunity employer All qualified applicants will receive equal consideration for employment in compliance with applicable laws regulations or ordinances If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us via this <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomformsd1wrB1WRRxShkLHI7roFKlyWDobNc3exwfGX2Eau5FLcedit rel=noopener noreferrer nofollow target=blank> form <a> Global Data Privacy Notice for Job Candidates and Applicants Information collected and processed as part of your Chainlink Labs Careers profile and any job applications you choose to submit is subject to our <a class=fontbold underline fontbold underline postingslink href=httpschainlinklabscomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> By submitting your application you are agreeing to our use and processing of your data as required

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Website Product Specialist

Company: N2 Co / Franchise Inc. Internal

Location: USA

Posted Apr 17, 2024

Are you passionate about website innovation and dedicated to delivering exceptional online experiences Do you excel in managing website projects and ensuring the highest quality web design If you answered yes then consider joining our dynamic team at Hyport Digital a leading force in digital marketing solutions at The N2 Company Hyport Digital is renowned for its impactful presence in the digital marketing realm with a robust portfolio that includes community magazine publishing and cuttingedge digital solutions We serve a widereaching audience across 47 states forging meaningful connections between businesses and their target clientele Our commitment to remote work flexibility underscores our dedication to nurturing a supportive and productive work environment for our team members As a Website Product Specialist youll play a critical role in shaping our website offerings ensuring our design and content meet the highest standards of quality and effectiveness collaborating closely with our team to manage website projects overseeing Live Chat functionalities and contributing to our continuous drive for digital excellence Interviews for this opening will be conducted over the phone and via video calls As a reminder this role will be fully remote Think youve got the attitude AND the aptitude to join our team for this exciting fulltime role Keep reading talk to your leader and apply today via the link below In a Typical Day Youll <ul> <li> Conduct indepth content interviews and review website content for accuracy ensuring it aligns with our clients branding and messaging objectives <li> <li> Write comprehensive website debriefs that provide clear actionable insights and recommendations for improvement <li> <li> Conduct thorough quality checks on website design ensuring all elements meet our standards for aesthetics functionality and user experience <li> <li> Manage website job plans efficiently distributing tasks among team members and tracking progress to ensure timely and successful project completion <li> <li> Oversee the implementation and management of Live Chat functionalities enhancing user engagement and support <li> <ul> To Land This Gig You Need <ul> <li> A Bachelors degree in Digital Marketing Communications English or a related field <li> <li> Proven experience in website management content creation and quality assurance within a digital marketing environment <li> <li> Exceptional project management skills with a track record of managing webbased projects from conception to launch <li> <li> Proficiency in web design principles and content writing <li> <li> Strong collaborative skills and to be able to work effectively in a team to achieve project and organizational goals <li> <li> Excellent communication abilities both written and verbal with a keen eye for detail <li> <ul> As a Reminner Some Things We Bring to the Table Are <ul> <li> Full health care package <li> <li> Free basic dental <li> <li> 401k with company match <li> <li> Generous paid time off including a one week paid Holiday Break <li> <li> Twelve weeks paid maternity leave <li> <li> Threeweek paid sabbatical after fourth year of service <li> <li> Access to a licensed nutritionist <li> <li> $7K toward purchase of first home <li> <li> Financial planning services <li> <li> Employee Assistance Program with mental health services and more <li> <li> Annual $400 wellness stipend <li> <li> Monthly remotework reimbursement <li> <li> Access to LinkedIn Learning <li> <li> Pet care discounts and insurance <li> <li> The ability to help fight human trafficking through N2GIVES our giving program <li> <ul> While your skill set is important to us your attitude is just as significant Our team is made up of emotionally healthy people who genuinely enjoy working together in positions theyre passionate about We do this in a dramafree work culture based on trust respect and humility We promote based on consistent quality performance and we intentionally nurture our team members professional development because we promote from within every chance we get Our culture is more essential to us than our product though we take a tremendous amount of pride in both As we like to say brilliant jerks need not apply Think youd like to join the N2 team Apply now at <a class=fontbold underline fontbold underline fontbold underline href=httpsn2cocomworkwithus rel=noopener noreferrer nofollow target=blank> httpsn2cocomworkwithus <a> N2 is proud to provide equal employment opportunities EEO to all team members and applicants for employment without regard to race color natural hairstyles religion gender sexual orientation gender identity or expression pregnancy parental status national origin age disability genetic information including family medical history marital status political affiliation military service amnesty or status as a covered veteran in accordance with applicable federal state and local laws N2 conforms to the spirit as well as complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities These protections extend to all management practices and decisions including recruitment and hiring appraisal systems promotions training and career development programs Consistent with these obligations EEO also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs observances and practices

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Business Operations Manager

Company: Chainlink Labs

Location: USA

Posted Apr 17, 2024

About Us Chainlink Labs is the primary contributing developer of Chainlink the decentralized computing platform powering the verifiable web Chainlink is the industrystandard platform for providing access to realworld data offchain computation and secure crosschain interoperability across any blockchain Chainlink Labs helps power verifiable applications for banking DeFi global trade and gaming by collaborating with some of the worlds largest financial institutions notably Swift DTCC and ANZ Chainlink Labs also works with top Web3 teams including Aave Compound GMX Maker and Synthetix Chainlink Labs was ranked in Newsweeks 100 Most Loved Workplaces 2023 in both the <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsmostlovedworkplacesamerica2023 rel=noopener noreferrer nofollow target=blank> United States <a> and <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsuks100mostlovedworkplaces2023 rel=noopener noreferrer nofollow target=blank> United Kingdom <a> As a Manager within the Business Operations team you will tackle a variety of strategic analytical and operational projects to drive growth for our business This role will collaborate closely with the Product Organization to support product strategy planning and product success You will also work with executive leadership on critical projects and require making strategic recommendations crossfunctionally Objectives for the role <ul> <li> Collaborate directly with leaders across the organization on operations strategy product and expansion efforts <li> <li> Contribute to highimpact analytical strategic and operational initiatives <li> <li> Structure complex and ambiguous strategic problems <li> <li> Identify issues develop hypotheses and execute indepth analyses to translate data into meaningful insights and make recommendations to the leadership team based on your findings <li> <li> Develop effective and scalable operational processes and fill operational gaps <li> <ul> Skills amp Qualifications <ul> <li> A Bachelors degree and 45 years of experience in consulting andor business operations at highgrowth tech company <li> <li> Additional 23 years of inhouse experience working within the blockchain industry with a deep understanding of blockchain ecosystem applications technologies and value propositions <li> <li> You are highly analytical and datadriven you can execute on complex analyses define critical metrics size opportunity areas and measure and report on performance across the business <li> <li> You can think across multiple dimensions of a business sales product marketing etc and work crossfunctionally to deliver results <li> <li> Excellent written and verbal communication skills <li> <li> Ability to flex between analytical strategic and operational aspects of the job <li> <li> Resourceful and happy to roll up your sleeves to get any job done <li> <li> You want to work in a fastpaced environment with constant change <li> <ul> Preferred Qualifications <ul> <li> Experience having contributed to a blockchain project <li> <li> Experience working with GoToMarket orgs <li> <li> Knowledge of SQL <li> <ul> All roles with Chainlink Labs are global and remotebased Unless otherwise stated we ask that you try to overlap some working hours with Eastern Standard Time EST Commitment to Equal Opportunity Chainlink Labs is an equal opportunity employer All qualified applicants will receive equal consideration for employment in compliance with applicable laws regulations or ordinances If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us via this <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomformsd1wrB1WRRxShkLHI7roFKlyWDobNc3exwfGX2Eau5FLcedit rel=noopener noreferrer nofollow target=blank> form <a> Global Data Privacy Notice for Job Candidates and Applicants Information collected and processed as part of your Chainlink Labs Careers profile and any job applications you choose to submit is subject to our <a class=fontbold underline fontbold underline postingslink href=httpschainlinklabscomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> By submitting your application you are agreeing to our use and processing of your data as required

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Business Consultant

Company: Quantum Metric

Location: USA

Posted Apr 17, 2024

😎 Our Culture Quantum Metrics number one objective is happy people diverse and inclusive culture Were passionate about empowering our people to become the best version of themselves offering coaching and training programs designed to accelerate their career in whatever direction they choose As a remotefirst company we understand the importance of building an engaged diverse and fun place to work We hold regular companywide events seasonal challenges + games and Quantum Metric sponsored local outings when Zoom becomes too much We also have a number of Employee Resource Groups that provide spaces to discuss share and reflect on topics that impact us both inside and outside of work from being new to SaaS or navigating it as a firsttime parent to overcoming the barriers faced as Black Asian American and Native HawaiianPacific Islander LGBTQIA or other underrepresented backgrounds We are also passionate about the connections we build with our customers Youll not only work with some of the worlds most recognized brands but build lasting relationships At Quantum Metric we value all types of experience and education and dont expect you to meet every qualification for this position We are most interested in the unique perspective you can bring and your ability to uphold our values of passion persistence and integrity 🚀 About the Role The Customer Success Business Consultant CSBC will drive client enablement of the Quantum Metric platform while ensuring that customers receive tangible business value through our partnership The CSBC regularly engages with customers to provide tailored training aligned to organizational use cases teaches customers how to apply our technology to solve key business obstacles and provides indepth quantitative analysis to obtain measurable insights that improve digital experiences The CSBCs performance is assessed based on overall account retention customer utilizationadoption of the platform and insights derived through our partnership with customers 🔧 Responsibilities <ul> <li> Teach customers how to analyze their quantitative data using the Quantum Metric platform to surface defects and optimization opportunities across digital experiences <li> <li> Provide training sessions across a plethora of use cases to enable customers to solve business obstacles across business and technical organizational functions <li> <li> Develop a consultative relationship with each client through an indepth understanding of their business model strategy digital properties key initiatives business goals and key performance indicators <li> <li> Improve customer business results through taking action on insights surfaced through the Quantum Metric platform <li> <li> Provide guidance on use case best practices for leveraging Quantum Metric to solve business problems and execute on their digital strategy through daily client interactions <li> <li> Conduct regular working sessions with clients product demos and executive briefings Travel up to 20 of the time to visit customers and provide enablement onsite <li> <li> Proactively analyze customer data using the Quantum Metric platform to surface datadriven improvements to digital experiences <li> <li> Create presentations that summarize actionable opportunities for digital optimization and revenue recovery Present findings with datadriven recommendations and aiding analysis to key client partners <li> <li> Proactively identify atrisk accounts based on low platform usage while creating amp executing an action plan to drive platform adoption through business value <li> <li> Establish and maintain expert level knowledge of Quantum Metric product capabilities amp configuration options to enable customers to surface actionable insights <li> <li> Serve as the voice of the customer internally at Quantum Metric advocating for customer needs and providing input into the development of new platform features <li> <li> Partner with account team to secure renewals and support upsell opportunities through enablement and business value <li> <ul> 💡 Requirements <ul> <li> 2+ years serving in a digital analytics or consulting role <li> <li> Must be able to analyze quantitative data to draw meaningful conclusions and make datadriven recommendations Enjoys solving complex problems without straight forward solutions <li> <li> Must be a selfstarter who thrives in fastpaced startup environments <li> <li> Must have clientfacing experience and be comfortable in a training subject matter expert SME capacity <li> <li> Excellent verbal and written communication skills with exemplary presentation skills Must be comfortable training large audiences of 50+ individuals <li> <li> Strong time management skills Must be able to multitask while juggling the needs of multiple clients simultaneously Able to adapt quickly to changing priorities <li> <li> Compensation $75000$125000 | variable bonus eligible <li> <ul> 🏆 Perks and Benefits This will be the best group that you ever work with We support one another through obstacles and succeed as a team Your hard work will be well rewarded Most importantly youll be strapped to a technology rocket ship bound for greatness Your success at Quantum Metric will be a milestone in your career Group benefits Medical Dental Vision Insurance 99 Medical base plan paid by the Company Employee Assistance Programs EAP Telehealth options Voluntary Life amp ADampD STD LTD Healthy Rewards Discount Programs Calm App access 401k and Options Equity 13 company holidays Unlimited Paid Time Off Sick leave ParentalAdoption Leave In addition to our more traditional benefits we also offer great perks a flexible work environment and numerous resources for professional development and team building Promotional opportunities Rewards and recognitions programs Robust onboarding and training program Onetime stipend for work at home employees Monthly business expense stipend Flexible work environments Employee Discount Program Perks at Work Employee Referral Program Lead Referral Program MacBook and awesome swag delivered to your door Encouraging and collaborative culture RECHARGE PROGRAM after 3 years disconnect for 3 weeks no emailslack 🐉 About Quantum Metric As the leader in Continuous Product Design Quantum Metric helps organizations put customers at the heart of everything they do The Quantum Metric platform provides a structured approach to understanding the digital customer journey enabling organizations to recognize customer needs quantify the financial impact and prioritize based on the impact to the customer and business bottom line Today Quantum Metric captures insights from 40 percent of the worlds internet users supporting nationally recognized brands in ecommerce and retail travel financial services and telecommunications 6 of our customers come from the top 25 Fortune 500 Companies Our customer retention rate is 98 In January of 2021 Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round and we are using those funds to accelerate our product and people growth Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last fourconsecutive years and has made Best Places to Work list by Glassdoor BuiltIn Fast Company and Forbes If the above role seems like a match and youre interested in joining a team of people with exceptional potential from diverse backgrounds perspectives and life experiences we want to hear from you The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee Quantum Metric reserves the right to change edit and add duties and responsibilities of all job descriptions at any time at its sole discretion and to notify the respective employee accordingly Quantum Metric will only provide offers of employment and all communications regarding employment from an official quantummetriccom email address andor LinkedIn inMail Quantum does not recruit via channels such as WhatsApp or Telegram and will not ask for a candidates sensitive information andor any upfront feescosts during the job application process Quantum asks that any candidates report any suspicious recruitment efforts to securityquantummetriccom Quantum Metric is an EVerify employer <a class=fontbold underline fontbold underline postingslink href=httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf rel=noopener noreferrer nofollow target=blank> httpseverifyuscisgovwebmediaresourcesContentsEVerifyParticipationPosterESpdf <a> Applicant Privacy Policy <a class=fontbold underline fontbold underline postingslink href=httpswwwquantummetriccomlegalapplicantprivacypolicy rel=noopener noreferrer nofollow target=blank> httpswwwquantummetriccomlegalapplicantprivacypolicy <a> LIREMOTE BIRemote

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why we work at dun amp bradstreet data analytics culture

Database Engineer

Company: Dnb

Location: USA

Posted Apr 17, 2024

<div>Why We Work at Dun amp Bradstreet<div> <div>Dun amp Bradstreet unlocks the power of data through analytics creating a better tomorrow Each day we are finding new ways to strengthen our awardwinning culture and accelerate creativity innovation and growth Our 6500+ global team members are passionate about what we do We are dedicated to helping clients turn uncertainty into confidence risk into opportunity and potential into prosperity Bold and diverse thinkers are always welcome Come join us Learn more at <a class=postingslink href=httpsbitlydnbcareers rel=nofollow>dnbcomcareers<a><div> <div> <div> <div>Why We Work at Dun amp Bradstreet<div> <div> <div> <div>Life here at Dun amp Bradstreet is changing for the better With almost two centuries of experience and a new modern vibe work at DampB has never been more exhilarating <div> <div> <div> <div>Our purpose is to grow the most valuable relationships in business by uncovering truth and meaning from data Were wildly passionate about our purpose and it has us evolving everything we do from how we engage with our customers to how we energize one another And youll feel that energy in our hallways and product labs client meetings and whiteboard sessions hashtags and annual reports <div> <div> <div> <div>So if you thrive in a fluid agile culture but want the solidity of a storied and commanding brand come join us <div> <div class=h3>Responsibilities<div> <ul style=> <li style=>Analyze engineering business and other data processing problems to develop and implement solutions to complex application problems improve existing computer systems and review computer system capabilities and workflow<li> <li style=>Design develop modify and implement ETLbased data solutions for business applications leveraging geospatial analytical and statistical methods in collaboration with statistical and product teams<li> <li style=>Develop and design scalable database structures and ensure their stability reliability and performance and work with other developers<li> <li style=>Test new product solutions and tools including debugging using best practices and suggesting new standards to improve the efficiency of current processes<li> <li style=>Perform Microsoft SQL and cloudbased SQL programming and automation using tools such as SQL Server Management Studio Alteryx S3 and Redshift<li> <li style=>Provide expertise and technical support to the data science sales and product teams to manage iterations and preserve client success<li> <li style=>Execute Microsoft SQL Server DBArelated tasks<li> <li style=>Write and maintain user documentation in accordance with team practices <li> <ul> <div class=h3>Requirements<div> <ul style=> <li style=>Bachelors degree US or foreign equivalent in Business Analytics Information Technology Information Systems Computer Science Computer Engineering or a related technical field and five 5 years of experience in the job offered or a related database engineering or database administration role will also accept one 1 year of experience in a related database engineering or database administration role for each missing year of bachelors degreelevel education<li> <li style=>Prior experience must include five 5 years of experience inwith implementing maintaining and performance tuning TransactSQL stored procedures and complex query writing designing databases and schemas using Microsoft SQL performing automation data integration identifying patterns and performance evaluation for databases and other external data sources using Alteryx or equivalent ETL software and working with BusinessToBusiness B2B Consumer Computer Assisted Web Interview CAWI and Computer Assisted Telephone Interview CATI surveybased studies and creating and modifying Alteryx workflows and Analytical applications <li> <ul> <div> May work remotely from anywhere in US or from any Dun amp Bradstreet US office<div> <div> <div> <div>LIDNI<div> <div>INDDNS<div> <div> <div> <div>At DampB we value the diversity of perspectives that result from a variety of life experiences ethnicities ages sexual orientations genders and other factors Ours is a winning culture where we work together as a team with a clear focus on common goals and where team members are able to grow develop and contribute to their fullest Since 1841 weve given companies the insight they need to realize their potential and we can do the same for your career<div> <div>As an industry leader we offer worldclass compensation and an exceptional benefits package As well you will enjoy an environment that recognizes and rewards your accomplishments<div> <div>DampB is an equal opportunity employer<div> <div> <div> <div>Benefits We Offer<div> <div> Generous paid time off in your first year increasing with tenure<div> <div> Up to 16 weeks 100 paid parental leave after one year of employment<div> <div> Paid sick time to care for yourself or family members <div> <div> Education assistance and extensive training resources<div> <div> Do Good Program Paid volunteer days amp donation matching <div> <div> Competitive 401k amp Employee Stock Purchase Plan with company matching <div> <div> Health amp wellness benefits including discounted Gympass membership rates<div> <div> Medical dental amp vision insurance for you spousepartner amp dependents<div> <div> Learn more about our benefits <a class=postingslink href=httpbitly41Yyc3d rel=nofollow>httpbitly41Yyc3d<a><div> <div> <div> <div> <div> <div>Pay Transparency<div> <div>Dun amp Bradstreet is an equal employment opportunity employer and believes in honesty and transparency in the employment hiring process including pay transparency Accordingly listed on this posting is a good faith reasonable estimate of the salary range and other compensation in the job posting as of the date of this posting Actual compensation decisions for base salary and other compensation will be dependent upon a wide range of factors including but not limited to an individuals skill sets experience qualification training education location and any other legally permissible factors Successful applicants will also be eligible for DampBs generous benefit package outlined above<div> <div> <div> <div>All Dun amp Bradstreet job postings can be found at <a class=postingslink href=httpswwwdnbcomaboutuscareersandpeoplejoblistingshtml rel=nofollow>httpswwwdnbcomaboutuscareersandpeoplejoblistingshtml<a> Official communication from Dun amp Bradstreet will come from an email address ending in dnbcom<div> <div> <div> <div>Notice to Applicants Please be advised that this job posting page is hosted and powered by Lever Your use of this page is subject to Levers <a class=postingslink href=httpswwwlevercoprivacynotice rel=nofollow>Privacy Notice<a> and <a class=postingslink href=httpswwwlevercocookiepolicy rel=nofollow>Cookie Policy<a> which governs the processing of visitor data on this platform<div> <div> <div> <div>Equal Employment Opportunity EEO Dun amp Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion creed sex age national origin citizenship status disability status sexual orientation gender identity or expression pregnancy genetic information protected military and veteran status ancestry marital status medical condition cancer and genetic characteristics or any other characteristic protected by law View the EEO is the Law poster <a class=postingslink href=httpswwwdolgovsitesdolgovfilesOFCCPregscomplianceposterspdf22088EEOCKnowYourRightsScreenRdrpdf rel=nofollow style=>here<a> View the pay transparency policy <a class=postingslink href=httpswwwdolgovofccppdfpaytransp EnglishformattedESQA508cpdf rel=nofollow style=>here<a><div> <div> <div> <div>Dun amp Bradstreet is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical andor mental disabilities If you are interested in applying for employment with Dun amp Bradstreet and need special assistance or an accommodation to use our website or to apply for a position please send an email with your request to AcquisitionTdnbcom Determination on requests for reasonable accommodation are made on a casebycase basis<div> <img src=httpsremotivecomjobtrack1907070blankgifsource=publicapi alt=>

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Mental Health Specialist

Company: Sword Health

Location: USA

Posted Apr 17, 2024

Sword Health is on a mission to free two billion people from pain as the worlds first and only endtoend platform to predict prevent and treat pain Delivering a 62 reduction in pain and a 60 reduction in surgery intent at Sword we are using technology to save millions for our 2500+ enterprise clients across three continents Today we hold the majority of industry patents win 70 of competitive evaluations and have raised more than $300 million from top venture firms like Founders Fund General Catalyst and Khosla Ventures Recognized as a Forbes Best Startup Employer in 2023 this award highlights our focus on being a destination for the best and brightest talent Not only have we experienced unprecedented growth since our market debut in 2020 but weve also created a remarkable mission and valuedriven environment that is loved by our growing team With a recent valuation of $2 billion we are in a phase of hyper growth and expansion and were looking for individuals with passion commitment and energy to help us scale our impact Joining Sword Health means committing to a set of core values chief amongst them to do it for the patients every day and to always deliver more than expected on behalf of our members and clients This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ and growing talented colleagues spanning two continents Your charge To help us build a painfree world powered by technology enhanced by people accessible to all Sword Health is seeking a dedicated and qualified Psychologist to join our new mental health initiative This is a unique opportunity to join an initiative aimed at reshaping the way mental wellness is provided As the first clinician on this team you will provide support to members and help define the programs design and operations Were looking for someone passionate about reshaping the mental health industry by leveraging technology and incorporating holistic care including physical activity sleep nutrition and mindfulness This role starts with a commitment of 1520 hours per week with the potential to grow into a fulltime position over time What you will be doing <ul> <li> Provide care focused on helping members implement lifestyle changes that support mental resilience <li> <li> Implement best practices to foster member engagement encourage the development of healthy routines and ensure accountability throughout the program <li> <li> Help shape the care plan and product experience based on learnings from member interactions and your expertise to maximize engagement and health outcomes <li> <ul> What you will need <ul> <li> PhDPsyD in clinical or counseling psychology from an accredited graduate program <li> <li> Valid and unrestricted state licensure and ongoing maintenance of professional licensure and certification <li> <li> Passion for innovating the mental health industry and understanding the interplay of lifestyle interventions and mental wellness <li> <li> Demonstrated ability to guide patients in making lifestyle changes related to physical activity sleep nutrition andor mindfulness <li> <li> Excellent written and verbal communication skills <li> <li> Empathetic and compassionate approach to client care <li> <ul> US Sword Benefits Eligibility for Essential benefits Fulltime employees regularly working 25+ hours per week Comprehensive health dental and vision insurance Equity Shares 401k Discretionary PTO Plan Parental leave US Sword Perks Flexible working hours Remotefirst Company Internet Stipend for remote working Paid Company Holidays Free Digital Therapist for you and your family Portugal Sword Benefits Health dental and vision Insurance Meal Allowance Equity Shares Portugal Sword Perks Remote Work Allowance Flexible working hours Work from home Unlimited Vacation Snacks and Beverages English Class Unlimited access to Coursera Learning Platform US Applicants Only Applicants must have a legal right to work in the United States and immigration or work visa sponsorship will not be provided SWORD Health which includes SWORD Health Inc and Sword Health Professionals consisting of Sword Health Care Providers PA SWORD Health Care Providers of NJ PC SWORD Health Care Physical Therapy Providers of CA PC complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age Ancestry Color Citizenship Gender Gender expression Gender identity Gender information Marital status Medical condition National origin Physical or mental disability Pregnancy Race Religion Caste Sexual orientation and Veteran status

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online platform for therapists & counselors flexible hours no minimum hour or caseload requirements

Adolescent and Adult Mental Health Counselor

Company: Talkspace

Location: USA

Posted Apr 17, 2024

Talkspace is an online platform that connects mental health therapists and counselors with clients in their licensed state(s) through a HIPAA-compliant app. It offers flexible hours, no overhead costs, provider support, professional development opportunities, and bonus incentives. Therapists can earn up to $4000 monthly through client engagement bonuses. To join, applicants must have an active independent US state board-approved clinical license, comfort treating both adolescents and adults, individual professional malpractice liability insurance, complete a CAQH application, have an NPI number, and be a current US resident. Talkspace recently partnered with NYC to provide free therapy to over 400,000 teenagers.

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Senior Mainframe Systems Programmer

Company: Ensono

Location: USA

Posted Apr 17, 2024

Position SummaryThe Senior Mainframe Systems Programmer provides support for ongoing projects that require the installation testing and implementation of new operating systems and other system software Includes Maintenance and debugging of systems software Coordination with other technical teams CICS Database Network HardwareStorage etc in accomplishing assigned tasks Research and evaluation of new software and hardware products Assisting team members and other areas with technical questions and problem resolution Monitoring and tuning of systems software Functional knowledge use of zOS components and detailed knowledge of support products such as tape management scheduling security monitoring systems and other zOS supporting systems software Note This is not an Applications Programming positionPosition reports to Manager Mainframe Systems ProgrammingKey Areas of Focus for this Role<ul style=><li style=>Installation and maintenance of Mainframe Systems Infrastructure software including zOS andor ISV products in support of Software Lifecycle Management<li><li style=>Incident Problem resolution<li><ul>What the Ideal Candidate Brings to this RoleRequired Qualifications help to assure new Associates are set up for success in their role with Ensono To be considered for this career opportunity it is important that you meet all Required Qualifications Candidates that may meet some but not all Other Qualifications are still encouraged to applyRequired Qualifications<ul style=><li style=>Minimum of 10 years of experience managing a team within a mainframe environment within a large enterprise or equivalent combination of education and experience<li><li style=>Bachelors degree required andor equivalent work experience<li><li style=>Technical knowledge across multiple Mainframe teams<li><li style=>Proficient in Microsoft suite Excel Word Powerpoint to a level of creating documents which can be shared with clients <li><li style=>Exceptional interpersonal verbal and written communication skills<li><li style=>Customer Service skills at management level<li><li style=>Strong collaboration and teamwork skills<li><li style=>Must be selfmotivated and able to manage multiple projects simultaneously<li><li style=>Strong communication skills to liaise with crossfunctional teams as well as provide guidance to junior team members<li><ul>Other Qualifications<ul style=><li style=>Ability to perform skill set of a Mainframe System Programmer<li><li style=>Ability to perform complex ISV installations<li><li style=>Ability to perform and lead complex projects<li><li style=>Ability to mentor and show leadership qualities<li><ul>Why <a href=22httpswwwensonocomcompanyculture22 rel=nofollow target=blank>Ensono<a>Ensono is a place we unleash Associates to Do Great Things for our clients and for your career This could mean achieving a professional goal collaborating with your team on an innovative idea learning a new skill reaching a wellness milestone or engaging in your community through volunteer programs Whatever it means to you we want Ensono to be the place where you can do great things<ul style=><li style=>We value flexibility and worklife balance Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location<li><li style=>Unlimited Paid Day Off PDO Plan<li><li style=>Two robust health plan options through Blue Cross Blue Shield<li><li style=>401k with a generous company match<li><li style=>Eligibility for dental vision short and longterm disability life and ADampD coverage and flexible spending accounts<li><li style=>Depending on location ability to take advantage of fitness centers<li><li style=>Wellness program<li><li style=>Flexible work schedule<li><ul>Ensono is an Equal OpportunityAffirmative Action employer We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable lawPay transparency nondiscrimination statementposting OFCCPs pay transparency policy can be found on <a href=22httpswwwdolgovsitesdolgovfilesOFCCPpdfpaytransp EnglishformattedESQA508cpdf22 rel=nofollow target=blank>OFCCPs website<a>If you need accommodation at any point during the application or interview process please let your recruiter know or email <a href=22mailtoUSTalentAcquisitionesnonocom22 rel=nofollow target=blank>USTalentAcquisitionesnonocom<a><img src=httpsremotivecomjobtrack1907014blankgifsource=publicapi alt=>

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Senior Sales Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Apr 17, 2024

At Emburse our mission is to help make our users lives and their businesses better We are dramatically transforming how organizations manage corporate expenses and invoices We humanize work by automating manual tasks and saving users time so they can focus on what matters most their family community or more rewarding work We help CFOs give their employees a simple and amazing experience while ensuring compliance and reducing costs Our solutions are tailored for companies from startups and SMBs to enterprises such as Microsoft Pinterest Bosch Bill amp Melinda Gates Foundation and Estee Lauder We have more than 18000 customers and 12 million users globally Senior Account Executives will focus on finding and closing deals with companies over 2500+ employees in size New Logo Sales Through a defined sales process and partnership with key sales leaders Account Executives and Senior Account Executives will strive to meet and exceed quarterly and annual sales goals About the role <ul> <li> Responsible for endtoend sales cycle management including sourcing qualifying negotiating and closing deals <li> <li> Articulate company services and benefits to potential clients through various communication channels <li> <li> Develop a deep understanding of territory competition and market trends to execute a strategic territory plan <li> <li> Create and implement sales strategies to increase revenue from existing customers and acquire new ones <li> <li> Build influential relationships and generate sales leads through partnerchannel networking while effectively demonstrating Emburse SaaS solutions and leading sales opportunities <li> <li> Range of $750K$1M+ Yearly Quota <li> <ul> Must have <ul> <li> 7+ years of experience selling financial SaaS solutions to companies with a minimum of 1500 employees <li> <li> New logo sales focus is required Hunter not a farmer <li> <li> Proven track record of closing sixfigure ARR license deals <li> <li> Proven track record of consistently finishing above annual quota <li> <li> Strong prospecting skills <li> <li> Ability to set manage and document agreed outcomes of successful meetings <li> <li> Keen curiosity about businesses how they work and specifically APFinanceExpense operations <li> <li> Strong presentation skills <li> <ul> Nice to have <ul> <li> Preference for experience in selling to companies with 25005000+ employees <li> <li> Knowledge of travel and expense andor APPayments management industry highly preferred <li> <li> Experience selling to finance personas <li> <li> Experience with MEDDPICC Challenger Sale <li> <ul> <ul> <li> LIVC1 <li> <li> LIRemote <li> <ul> Emburse provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics In addition to federal law requirements Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities This policy applies to all terms and conditions of employment

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Business Systems Specialist

Company: ExtraHop

Location: USA

Posted Apr 17, 2024

ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth the truth about the attackers already inside an organizations network the truth about what theyre doing and how to stop them at top speed We partner with every customer every day to reveal it Are you ready to join us ExtraHop is seeking a highly motivated individual who is passionate about Business Applications to join our team As Business Systems Specialist you will lead endtoend oversight and tactical execution of implementing and maintaining GTM business applications You will play a crucial role in the success of supporting our business units bringing in and administering new and existing technologies Responsibilities <ul> <li> Assess business process requirements by analyzing the structure and flow of the work to identify possible application solutions <li> <li> Manage the installation and testing of new business applications <li> <li> Assure that business applications and modules are kept current <li> <li> Manage existing application upgrades and new application implementations including leading cross departmental teams during the upgradeimplementation process <li> <li> For new applications that are introduced to the organization create develop and oversee protocols and procedures for usage <li> <li> Maintain an application documentation library <li> <li> Provide technical support related to application software systems and troubleshoot issues as they arise <li> <li> Create and maintain processes and protocols for application acquisition <li> <ul> Qualifications <ul> <li> 5+ years of handson experience within an evolving GTM tech <li> <li> 5+ years of administering GTM business applications applications such as LeanData Full Circle High SpotCrossbeam Workspan Gainsight <li> <li> Deep understanding of Marketing automation platforms Eloqua and Pardot Preferred and Marketing functions Demand ABM etc <li> <li> Experience Working B2B companies and Tech involved to support those processes Forecasting Pipeline Management Territory Management <li> <li> Self Motivated problem solver with strong ability to think critically <li> <li> Strong understanding of agile methodologies and experience Fresh Service <li> <li> Able to prioritize workload <li> <li> Experience with Salesforce a Plus <li> <ul> $80770 $101770 + benefits+ options Applicants must be authorized to work for ANY employer in the US We are unable to sponsor or assume sponsorship of an employment Visa at this time

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FP&A Analyst - Corporate

Company: Relativity

Location: USA

Posted Apr 17, 2024

Are you looking for a hybrid or remote work opportunity Are you interested in a workplace that allows for flexibility in your day Are you ready for a workplace that provides benefits that suit your needs The Financial Planning amp Analysis FPampA team is responsible for forecasting business operations analyzing Relativitys PampL and conducting business analysis to support essential corporate decisions We are seeking a financial analyst to help drive Relativitys growth and profitability As the Corporate FPampA analyst you will be responsible for supporting product financials Additionally you will support other companywide strategic initiatives as our priorities evolve Key Responsibilities <ul> <li> Create financial analyses modeling and scenario planning for various special projects with a particular focus on product financials <li> <li> Collaborate with finance colleagues on pricing cost of sales and margin analyses for select products while incorporating key drivers and KPIs <li> <li> Analyze unit economics for multiple products <li> <li> Identify and track financial and operational key performance indicators for senior management and key stakeholders <li> <li> Collaborate with crossfunctional teams such as revenue operations product engineering sales and marketing to craft a complete picture of our products their drivers and financial performance <li> <li> Drive process improvements and automation to improve the efficiency and accuracy of financial planning and reporting <li> <li> Create andor maintain monthly forecasts annual budgets and complex financial models as needed <li> <li> Evaluate monthly operating results perform variance analysis and communicate key metrics and drivers to the business via dashboards and PowerPoint slides as needed <li> <li> Effectively prioritize and manage concurrent projects and workstreams <li> <li> Perform adhoc analyses and complete special projects as needed <li> <ul> Qualifications <ul> <li> Bachelors degree in Finance Business Accounting Economics or a related field preferred not required <li> <li> 13 years of work experience in forecasting and budgeting in an FPampA department at a tech company B2B SaaS strongly preferred or related experience such as management consulting or investment banking Prior internship experience will be reviewed <li> <li> Experience modeling financial data and communicating the output clearly and succinctly for key stakeholders <li> <li> Intermediate to advanced proficiency in Excel <li> <li> Experience with other data analysis and visualization tools such as Tableau SQL Python a plus <li> <li> Experience using a financial forecasting tool such as Adaptive Insights preferred <li> <li> Ability to work efficiently and autonomously in a fastpaced environment drive projects to completion and meet deadlines on time <li> <li> Solid business acumen problemsolving communication and critical thinking skills <li> <li> Solid understanding of financial statements and GAAP accounting <li> <li> An inquisitive autonomous and driven individual with a history of academic and professional excellence <li> <li> A passion for exploring new concepts and an enthusiasm for professional growth <li> <li> LINW1 <li> <ul> Compensation <ul> <li> Relativity is committed to competitive fair and equitable compensation practices <li> <ul> <ul> <li> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $58000 and $86000 The final salary offered will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <li> <ul> $58000 $86000 a year Relativity is committed to competitive fair and equitable compensation practices This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $58000 and $86000 The final salary offered will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify Benefit Highlights Comprehensive health dental and vision plans Parental leave for primary and secondary caregivers Flexible work arrangements Two weeklong company breaks per year Unlimited time off Longterm incentive program Training investment program Transparency in Coverage Information The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with innetwork providers and the historic allowed amounts paid to outofnetwork providers for all health plans available to employers Files containing this information for the plans covered are published on this page Link <a class=fontbold underline fontbold underline postingslink href=httpswwwbcbsilcomasomrfEIN=123456789 rel=noopener noreferrer nofollow target=blank> httpswwwbcbsilcomasomrfEIN=123456789 <a> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law

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