Outstanding Customer Experience Jobs in Austin, TX

Positions 122,986 Updated daily

Looking for Outstanding Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Austin, TX area.

Security Officer - Armed Full Time

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 18, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Must be at least 21 years of age.

View Details Apply on SimplyHired

Security Officer (Part Time)

Company: Meow Wolf

Location: Houston, TX

Posted Aug 18, 2025

Support security activities to safeguard Company assets, employees, guests, and visitors. Responsible for securing the premises and personnel by patrolling and…

View Details Apply on SimplyHired

Certified Special Education Substitute Teacher - Up to $207 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 18, 2025

Texas Teacher Certification in Special Education (EC-12) - proof of valid certification required. A valid Texas Teacher's certificate is required for all…

View Details Apply on SimplyHired

Welder (TIG) 2nd shift

Company: Performance Industries

Location: Coppell, TX

Posted Aug 18, 2025

Must be able to produce valid ID. Experience setting up welding machine. Education and/or Experience:* High school diploma or general education degree (GED)…

View Details Apply on SimplyHired

GEN AI Engineer

Company: i-Tech Enterprise

Location: Dallas, TX

Posted Aug 17, 2025

Experience with LangChain and LangGraph • Hands-on experience with Retrieval-Augmented Generation (RAG) • Proficiency in vector databases (Milvus, FAISS, or…

View Details Apply on SimplyHired

Sr Software Engineer

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 18, 2025

Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities;…

View Details Apply on SimplyHired

Airbnb Cleaner

Company: Retrotep-LLC

Location: Houston, TX

Posted Aug 17, 2025

Experience in hotel housekeeping or similar environments is a plus. The ideal candidate will be responsible for maintaining cleanliness and sanitation in…

View Details Apply on SimplyHired

Certified Bilingual Spanish Substitute Teacher - Up to $153 daily

Company: Kokua Education

Location: Dallas, TX

Posted Aug 18, 2025

A valid Texas Teacher's certificate is required for all Pre-K4 and Special Education teaching positions. Ability to pass state & federal background checks.

View Details Apply on SimplyHired
health insurance paid time off parental leave

Physician - Non - Invasive Cardiology

Company: Ascension

Location: Austin, Texas

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Armed Security Officer - Retail Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 18, 2025

A valid driver's license is required for driving positions and must meet Allied Universal Driver Policy requirements. Must be at least 21 years of age.

View Details Apply on SimplyHired

Certified Bilingual Spanish Substitute Teacher - Up to $222 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 18, 2025

A valid Texas Teacher's certificate is required for all Pre-K4 and Special Education teaching positions. Ability to pass state & federal background checks.

View Details Apply on SimplyHired

Part-time Substitute Teacher - up to $135 daily

Company: Kokua Education

Location: Dallas, TX

Posted Aug 18, 2025

Ability to pass state & federal background checks. Minimum of 48 college credit hours. Out-of-pocket costs will be reimbursed after 10 teaching assignments.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Outstanding Customer Experience roles by seniority?
Salaries for Outstanding Customer Experience roles vary significantly. Entry-level positions like CX Associate or Support Specialist typically range from $45,000 to $65,000 annually. Mid-level roles such as Customer Success Manager or CX Analyst often command $70,000 to $100,000. Senior and leadership positions, including CX Strategist or Head of Customer Success, can range from $110,000 to $180,000+, with top-tier roles in high-growth tech companies potentially exceeding this, depending on factors like location, company size, and specific industry specialization (e.g., enterprise SaaS).
What skills and certifications are essential for an Outstanding Customer Experience professional?
Essential skills include active listening, empathy, advanced problem-solving, and superior verbal and written communication. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Freshdesk is critical. Data analysis skills, particularly for interpreting customer feedback and journey metrics, are highly valued. Key certifications can include the Certified Customer Experience Professional (CCXP) from CXPA, various HDI certifications for support roles, or specialized certifications in specific CRM platforms. Experience with customer journey mapping tools and A/B testing platforms also strengthens a candidate's profile.
Is remote work commonly available for Outstanding Customer Experience positions?
Yes, remote work is widely available for many Outstanding Customer Experience positions, particularly those focused on digital interactions, customer success management, and support. Roles like Customer Success Manager, CX Analyst, and Customer Support Specialist often operate effectively from a remote setup, leveraging communication tools like Slack and Zoom, and cloud-based CRMs. While some leadership or strategic roles might prefer hybrid models, the nature of remote customer engagement makes these roles highly adaptable to distributed teams.
What are the typical career progression paths for CX professionals?
Customer Experience professionals can progress from specialist or associate roles to managerial positions, overseeing teams of CX agents or success managers. Further advancement can lead to Director or VP of Customer Experience, where they shape overall CX strategy. Lateral moves are also common, transitioning into Product Management (especially for UX-focused roles), Marketing (customer advocacy or loyalty programs), or Sales Operations. Specialization in areas like CX analytics, voice of customer (VoC) programs, or specific industry verticals also offers distinct career trajectories.
What are the current industry trends impacting Outstanding Customer Experience?
Key industry trends include hyper-personalization at scale, driven by AI and machine learning to deliver tailored customer interactions and proactive support. The shift towards omnichannel integration continues, aiming for seamless customer journeys across all touchpoints, from chatbots and social media to traditional phone and email. Data-driven CX is paramount, utilizing advanced analytics to predict churn, optimize service delivery, and derive actionable insights from customer feedback. Additionally, the increasing focus on the Employee Experience (EX) is recognized as a direct driver of improved CX, emphasizing internal culture and tools.

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