Outstanding Customer Experience Jobs in Austin, TX

Positions 122,986 Updated daily

Looking for Outstanding Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Austin, TX area.

Sr. Project Manager (Corporate Real Estate)

Company: McKesson Corporation

Location: Irving, TX

Posted Aug 17, 2025

Financial management to include forecasting total project costs at all points in the project, and including cash-flow as well as release and approval of…

Evening Cleaner New Braunfels / Mon Tue Wed Thurs/ JOB IN NEW BRAUNFELS 78130

Company: Corporate Cleaning Group

Location: San Antonio, TX

Posted Aug 17, 2025

Have reliable transportation and live in close proximity to location. PAY is $15.00 / hour. CORPORATE CLEANING GROUP is Now Hiring Part Time Evening Cleaners…

Housekeeping

Company: Retrotep-LLC

Location: Houston, TX

Posted Aug 17, 2025

Collaborate with other staff members to ensure efficient operations in hotel or commercial cleaning settings. This role requires a commitment to high standards…

TVI *Up tp $60/hr

Company: Connected Health Care, LLC

Location: Pflugerville, TX

Posted Aug 17, 2025

Valid Texas teaching certification with endorsement in Visual Impairment (TVI). Maintain documentation and progress reports in compliance with district and…

Cashier/Stocker

Company: Meet CSP Inc

Location: Dallas, TX

Posted Aug 17, 2025

Process cash, credit, and digital payments using POS systems. We’re searching for dependable, motivated individuals to support both front-of-house operations at…

TVI *Up tp $60/hr

Company: Connected Health Care, LLC

Location: Pflugerville, TX

Posted Aug 17, 2025

Valid Texas teaching certification with endorsement in Visual Impairment (TVI). Maintain documentation and progress reports in compliance with district and…

Business Analyst (remote possible)

Company: First American Financial Corporation

Location: Irving, TX

Posted Aug 17, 2025

Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions.

Welder

Company: Unicom Group Inc

Location: Channelview, TX

Posted Aug 17, 2025

Strong mechanical knowledge with the ability to operate various welding equipment and hand tools. Read and interpret blueprints, technical drawings, and…

Commercial Construction Laborer

Company: Advance Onboarding Solutions

Location: San Antonio, TX

Posted Aug 17, 2025

Candidates must have some experience in commercial construction. Advance Onboarding is currently hiring for Construction Laborers. 40 + hours per week.

Machine Operator I

Company: ANDREW, an Amphenol company

Location: Euless, TX

Posted Aug 17, 2025

Inspecting your own parts, as well as those of others, using tools such as tape measures, scales, calipers, and possibly various computerized measuring devices.

Senior Commercial Data Scientist

Company: ExxonMobil

Location: Spring, TX

Posted Aug 17, 2025

The ideal candidate will understand both the commercial/economic and technical aspects of the oil and gas sector and will be able to formulate and solve oil and…

Frequently Asked Questions

What are typical salary ranges for Outstanding Customer Experience roles by seniority?
Salaries for Outstanding Customer Experience roles vary significantly. Entry-level positions like CX Associate or Support Specialist typically range from $45,000 to $65,000 annually. Mid-level roles such as Customer Success Manager or CX Analyst often command $70,000 to $100,000. Senior and leadership positions, including CX Strategist or Head of Customer Success, can range from $110,000 to $180,000+, with top-tier roles in high-growth tech companies potentially exceeding this, depending on factors like location, company size, and specific industry specialization (e.g., enterprise SaaS).
What skills and certifications are essential for an Outstanding Customer Experience professional?
Essential skills include active listening, empathy, advanced problem-solving, and superior verbal and written communication. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Freshdesk is critical. Data analysis skills, particularly for interpreting customer feedback and journey metrics, are highly valued. Key certifications can include the Certified Customer Experience Professional (CCXP) from CXPA, various HDI certifications for support roles, or specialized certifications in specific CRM platforms. Experience with customer journey mapping tools and A/B testing platforms also strengthens a candidate's profile.
Is remote work commonly available for Outstanding Customer Experience positions?
Yes, remote work is widely available for many Outstanding Customer Experience positions, particularly those focused on digital interactions, customer success management, and support. Roles like Customer Success Manager, CX Analyst, and Customer Support Specialist often operate effectively from a remote setup, leveraging communication tools like Slack and Zoom, and cloud-based CRMs. While some leadership or strategic roles might prefer hybrid models, the nature of remote customer engagement makes these roles highly adaptable to distributed teams.
What are the typical career progression paths for CX professionals?
Customer Experience professionals can progress from specialist or associate roles to managerial positions, overseeing teams of CX agents or success managers. Further advancement can lead to Director or VP of Customer Experience, where they shape overall CX strategy. Lateral moves are also common, transitioning into Product Management (especially for UX-focused roles), Marketing (customer advocacy or loyalty programs), or Sales Operations. Specialization in areas like CX analytics, voice of customer (VoC) programs, or specific industry verticals also offers distinct career trajectories.
What are the current industry trends impacting Outstanding Customer Experience?
Key industry trends include hyper-personalization at scale, driven by AI and machine learning to deliver tailored customer interactions and proactive support. The shift towards omnichannel integration continues, aiming for seamless customer journeys across all touchpoints, from chatbots and social media to traditional phone and email. Data-driven CX is paramount, utilizing advanced analytics to predict churn, optimize service delivery, and derive actionable insights from customer feedback. Additionally, the increasing focus on the Employee Experience (EX) is recognized as a direct driver of improved CX, emphasizing internal culture and tools.

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