Outstanding Customer Experience Jobs in USA
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Looking for Outstanding Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the USA area.
Product Counsel - Content Moderation
Company: Quora
Location: USA
Posted Dec 10, 2024
Quora is a remote-first company with a mission to grow and share the world's knowledge. They offer two knowledge-sharing products: Quora, a global knowledge-sharing platform with over 400M monthly unique visitors, and Poe, a platform providing AI language models for various applications. Quora's legal team is seeking a Product Counsel to work closely with product and engineering teams on content moderation, intermediary liability, intellectual property, AI, and trust and safety. The role requires experience in litigation and regulatory matters, as well as advising on content legal issues for consumer-facing online services and advertising.
Platform Manager - Strategic Trust Defenses
Company: Airbnb
Location: USA
Posted Dec 10, 2024
The text describes a role on the Airbnb Strategic Trust Defenses team, focusing on creating common Trust and Safety solutions across the platform. The role involves leading cross-functional teams, maintaining product backlog and roadmap, and presenting product roadmap and status to Airbnb leadership. The candidate should have 5+ years of product management experience, deep expertise in Trust and Safety problems on marketplaces, and excellent communication skills.
Billing Operations Manager
Company: Olo
Location: USA
Posted Dec 10, 2024
Olo is seeking a Billing Operations Manager to oversee their billing and revenue process, with a focus on streamlining the quotetocash process. The ideal candidate will have experience in a SaaS environment and be able to drive change through key process improvements and systems implementations.
Senior Software Engineer, Community Support Platform - Chatbot
Company: Airbnb
Location: USA
Posted Dec 10, 2024
The Community Support Platform CSP at Airbnb is a critical system that drives customer support operations. It empowers Airbnb's global network of Community Support ambassadors to deliver exceptional customer service with high efficiency. The role involves working in a team to create innovative user experiences for AI-driven customer service products, shaping the technical vision, and delivering flexible, efficient, and scalable solutions.
Marketing Analytics Manager
Company: Webflow
Location: USA
Posted Dec 10, 2024
Webflow is seeking a Marketing Analytics Manager to enhance their marketing data infrastructure and leverage it to uncover insights that drive business decisions. The role involves evaluating and tracking their marketing funnel, providing data and insights to campaign owners, and assisting in creating dashboards for leadership teams. The ideal candidate is a creative problem solver who enjoys a fast-paced environment and is able to coordinate across multiple teams. The cash compensation for this role is tailored to align with the cost of labor in different geographic markets.
Senior Data Engineer
Company: Found
Location: USA
Posted Dec 10, 2024
Found is a company building tools for self-employed individuals, offering a business bank account with automated taxes and expense tracking. They are looking for skilled data scientists, engineers, and analysts to join their Data team, which is responsible for researching, training, and deploying ML models, and optimizing data pipelines. The role involves building and operating large-scale data infrastructure systems, designing a data platform as a service, bridging the gap between engineering and analytics, implementing ETL infrastructures, and contributing to best practices and frameworks for data engineering. The anticipated salary range is $205,000 - $235,000.
Customer Support Service Representative
Company: 1Password
Location: USA
Posted Dec 10, 2024
The text describes a job opportunity for a Customer Service Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach to solving problems. The role involves handling customer issues, providing excellent service, and maintaining customer loyalty. The ideal candidate should have experience in customer service, strong communication skills, and proficiency in French, German, Japanese, or Spanish. The position offers a dynamic work environment, competitive salary, and benefits.
Senior Product Designer - Growth
Company: hims & hers
Location: USA
Posted Dec 10, 2024
The role of a Senior Product Designer at Hims and Hers is to collaborate closely with various teams to create a unified storefront, enhance user experience, and drive activation and reactivation. The designer should have strong end-to-end storytelling skills, excellent visual design sensibility, and a detail-oriented approach. The role requires leading design projects, innovating and inspiring, championing the user, and collaborating with cross-functional teams.
Senior iOS Software Engineer - Consumer Safety
Company: Reddit
Location: USA
Posted Dec 10, 2024
The Consumer Safety team's mission is to empower users with tools to manage their experience on Reddit, ensuring their safety and providing flexibility in defining what safe means for them. They are a fast-growing company with a high user to employee ratio, offering opportunities for both scope and impact. The team is looking for a software engineer with experience in iOS mobile development, Swift or Objective-C, and software development in general-purpose programming languages. They value entrepreneurial spirit, excellent communication skills, and a passion for learning new technologies.
Manager - Product Management
Company: Clari
Location: USA
Posted Dec 10, 2024
Clari's Revenue platform offers forecasting accuracy and visibility, helping sales teams meet or beat their sales goals. The platform is part of Claris' next-generation revenue excellence, and they are looking for a Manager Product Management to lead a subset of the Sales Engagement Groove product line. The role requires leadership, domain expertise in GTM sales motions, and the ability to collaborate with engineering teams. The company offers a fully remote opportunity, competitive wages, and a supportive and inclusive environment.
Product Marketing Manager
Company: Finalsite
Location: USA
Posted Dec 10, 2024
Finalsite is a leading website communications, enrollment, and marketing platform for over 7000 schools and school districts in 119 countries. The company offers award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support, and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA, with employees working remotely worldwide.
Staff Software Engineer - Guest Displays & Platforms
Company: Airbnb
Location: USA
Posted Dec 10, 2024
The Guest Displays and Platforms team at Airbnb owns pricing and availability across all product surfaces and the main product details page. As a Staff Engineer, you'll lead the development of major subsystems powering the core user journey for Airbnb guests, including developing new features, supporting operations, and increasing quality. You'll also be responsible for establishing a technical vision and delivering a solution that is flexible, available, efficient, and scales with the business needs.