Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Social Media Specialist

Company: Red Carrot

Location: Washington DC

Posted Nov 26, 2024

The Social Media Specialist will play a pivotal role in enhancing the social media framework for a key client. They will manage real-time content updates, coordinate with internal and external teams, and integrate available resources into effective social media posts. The position requires a high level of flexibility and responsiveness to rapidly adapt content for emerging priorities and real-time event updates.

PeopleSoft Developer (On-Site)

Company: Steel Point Solutions

Location: Washington DC

Posted Nov 26, 2024

Steel Point Solutions is a certified and experienced SBA HUBZone WOSB company offering integrated business solutions for government and commercial enterprises. They are seeking a PeopleSoft Developer with Top Secret Clearance, a Bachelor's degree, and 3+ years of experience in HCM Development. The company offers a comprehensive benefits package and a salary range of $85,000 - $110,000 USD.

Account Manager

Company: Love & Company

Location: Washington DC

Posted Nov 25, 2024

The Account Manager position at Love amp Company is a mid-level role in the Client Experience Management Team. The individual should have 3-5 years of account management and marketing experience, with a focus on creative projects. The position requires demonstrated critical thinking skills, strong problem-solving abilities, and excellent communication skills. The Account Manager has the opportunity to advance to the Senior Account Manager role with additional responsibilities.

Sr. PeopleSoft Developer (On-site)

Company: Steel Point Solutions

Location: Washington DC

Posted Nov 26, 2024

Steel Point Solutions is a certified SBA HUBZone small disadvantaged business WOSB company established in 2013. They offer world-class integrated business solutions for all levels of government and commercial enterprises. They are looking for an experienced PeopleSoft Developer to work on HR, Financials, and Customer Relationship Data. The candidate should have a Top Secret Clearance, Bachelor's degree in IT/Software Engineering, and 5+ years of experience as a PeopleSoft HCM Developer. They prefer candidates with experience in Business System Integration and certified Amazon Web Services Solutions Architect Associate or higher.

PSC Overseas Management Advisor

Company: Devis

Location: Washington DC

Posted Nov 26, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking a Personal Services Contractor Overseas Management Advisor to provide expert guidance on management operations and logistics for overseas PSCs.

Performance Analyst

Company: B.F. Saul Company

Location: Washington DC

Posted Nov 26, 2024

Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions. They specialize in unique thematic investment research and asset management, with a focus on client success. The Portfolio Analytics team is responsible for investment performance reporting and ensuring data accuracy. The company offers competitive benefits and is an equal opportunity workplace.

PSC Legal Advisor

Company: Devis

Location: Washington DC

Posted Nov 26, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and comprehensive IT management services to federal, state, and local governments. They are seeking a Personal Services Contractor PSC Legal Advisor for a proposal position.

Senior Medical Devices, Systems Analyst – (Remote, US)

Company: ICA, Inc.

Location: Washington DC

Posted Nov 26, 2024

International Consulting Associates Inc is a rapidly growing company located in the DCMetro area. They offer a range of management solutions and technical services on domestic and international programs. They are looking for a Senior BusinessSystems Analyst Medical DevicesRegulatory to join their dynamic team. The role involves serving as a liaison between the AI leadership team, Data Science Team Leads, and Data Scientists. The candidate will help develop a working prototype or minimum viable product (MVP) designed to pilot various prioritized applications for the FDA.

Circular Economy Project Manager

Company: ERG

Location: Washington DC

Posted Nov 26, 2024

ERG is a research and consulting firm seeking a full-time Circular Economy Project Manager to join their team. The job requires managing project teams, conducting research, and providing administrative support. The company offers competitive salaries, excellent benefits, and a friendly, flexible, and inclusive environment.

PSC Executive Recruiter

Company: Devis

Location: Washington DC

Posted Nov 26, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking an Executive Recruiter to source and onboard top talent for USAID Personal Services Contractor PSC roles.

Licensed Practical Nurse/Homecare/Hospice

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 25, 2024

The job involves providing direct in-home nursing care to clients under the supervision of a registered nurse or licensed physician. Responsibilities include assessing patient needs, contributing to the plan of care, delivering nursing interventions, and assisting patients in self-care activities. The role also involves evaluating patient response to care, communicating with other healthcare team members, and maintaining accurate documentation. Basic qualifications include a minimum of one year of home health experience.

Data Scientist Mid to Senior Level

Company: Fraym

Location: Washington DC

Posted Nov 25, 2024

Fraym is a geospatial data company seeking a mid-to-senior level Data Scientist to help grow a portfolio of analytical product offerings and improve predictive algorithms in a small data context. The company offers a competitive salary, full benefits package, and opportunities for career advancement and professional development.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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