Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Technical Writer 2

Company: Chabez Tech

Location: Washington DC

Posted Nov 25, 2024

The job description is for a Technical Writer 2 position at the Pennsylvania Department of Health and Department of Drug and Alcohol Programs. The role involves developing and maintaining technical documentation for the Enterprise Data Warehouse, supporting public health data analysis and system modernization. The job requires strong documentation and communication skills, experience in technical writing or business analysis, and proficiency with process modeling and diagramming.

Technologist, Mammography, Vancouver, Variable, On-call

Company: Kaiser Permanente

Location: Vancouver, Washington

Posted Nov 25, 2024

The job summary involves providing diagnostic Mammography services, including clerical duties. Essential responsibilities encompass performing screening and diagnostic procedures, image acquisition, patient assistance, file work, reception, quality control, equipment troubleshooting, physician communication, supply restocking, and participation in on-call schedules. Basic qualifications include a High School Diploma or GED, a Diagnostic Radiologic Technologist License (Oregon) or Registered Radiologic Technologist (Washington), an American Registry of Radiologic Technologists Certificate - Mammography Technologist, Basic Life Support within 1 month of hire, and proof of continuing education. Preferred qualifications include prior Mammography Tech work experience, organizational skills, time management, attention to detail, problem-solving, decision-making, technical skills, initiative, communication, interpersonal skills, and customer relations. This is an on-call position supporting medical clinics in the North Service Area.

Junior Accountant

Company: DRT Strategies

Location: Washington DC

Posted Nov 25, 2024

DRT Strategies is a management consulting and IT solutions company that delivers expert services to federal agencies, state and local government, and commercial clients. The company is known for its problem-solving approach and has established a reputation for implementing solutions that lead to meaningful results.

Senior Back End Engineer (AWS, AWS glue, Spark, Python)

Company: Capital One

Location: Washington DC

Posted Nov 25, 2024

Capital One is seeking Back End Software Engineers to work on fullstack development tools and technologies, collaborating with Agile teams to design, develop, test, implement, and support technical solutions. The ideal candidate has a passion for staying on top of tech trends, experimenting with new technologies, and mentoring others.

Senior Backend Engineer

Company: Oteemo Inc.

Location: Washington DC

Posted Nov 25, 2024

Oteemo is a dynamic technology company seeking a Backend and Database Developer with expertise in Net technologies and Azure services. The company values drive, passion, and quality, and offers competitive pay and benefits.

Technology Sales Specialist- Data, AI and Automation

Company: IBM

Location: US Washington

Posted Nov 25, 2024

The job description is for a Technology Sales Specialist role at IBM, where you will work with clients to develop relationships, understand their needs, and showcase IBM's automation solutions. The role requires tech sales experience, excellent communication and presentation skills, and expertise in automation and data AI markets.

Senior Analyst Level ll - Remote - Cleared Position

Company: Galorath Incorporated

Location: Washington DC

Posted Nov 25, 2024

The job posting is for a Cleared Senior Analyst Level ll position at Galorath Federal, a company that is an Employee Owned Company. The job requires 7+ years of consulting and industry focus experience, a Bachelor's degree, and specific skills in cost analysis, Excel, and project management. The job involves providing total cost support to the Government customer and working independently in a fast-paced program office environment.

Acquisition Pathway Policy Expert - SME

Company: Red Gate Group

Location: Washington DC

Posted Nov 25, 2024

The Red Gate Group is seeking a highly skilled Acquisition Pathway Policy Expert to join their team and support the Acquisition Policy and Innovation Directorate within the Office of the Under Secretary of Defense for Acquisition and Sustainment. The role involves developing and coordinating acquisition policies, analyzing policy changes, and providing expert advice on integrating and protecting technologies.

24-1031 Junior Cloud Engineer

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 25, 2024

Navitas is a digital transformation company that provides technology solutions to drive digital acceleration for its customers. The Junior Cloud Engineer role involves building and improving infrastructure tools and processes, and growing AI skills in various arenas.

Program Analyst

Company: BryceTech

Location: Washington DC

Posted Nov 25, 2024

BryceTech is a company that partners with technology and R&D clients to deliver mission and business success. They are seeking a Program Analyst to join their team and support their Federal Government Customer.

Human Resources Manager

Company: Red Cell Partners

Location: Washington DC

Posted Nov 25, 2024

Red Cell Partners is an incubation firm looking for an early-stage startup professional to join their growing team as a Human Resources Manager. The role involves managing HR aspects of the employee lifecycle, employee engagement, compensation and benefits, and culture. The company offers a range of benefits, including career track opportunity, comprehensive health care, paid maternity and paternity leave, and unlimited PTO.

Receptionist

Company: World Insurance Associates LLC

Location: Washington DC

Posted Nov 25, 2024

World Insurance Associates is a unique insurance organization offering top products and services from major providers combined with attentive service from local agents. The company specializes in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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