Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Occupational Therapist Officer

Company: U.S. Army 1st Medical Recruiting Battalion

Location: Washington, District of Columbia

Posted Nov 25, 2024

As an occupational therapist officer in the Army, you'll provide direct patient care, readiness training, wellness education, and injury prevention to Soldiers. You'll help alleviate stress issues for individual Soldiers and larger units. This role offers opportunities for humanitarian missions, leadership training, and a competitive benefits package. Requirements include a Bachelor's Degree from an accredited Occupational Therapy Program, field work experience, a valid U.S. license, and board certification eligibility. Age range is 21 to 42 years old.

RN Endoscopy Special Procedures Unit 4 10 Hour Shifts New Contract Differentials Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 25, 2024

Kaiser Foundation Health Plan of Washington is seeking a Registered Nurse with experience in Endoscopy/Special Procedures and Conscious Sedation. The role involves providing nursing care to patients, adhering to Kaiser's ambulatory Nursing Care Standards, and collaborating with the healthcare team. The nurse will be responsible for patient assessment, formulating and implementing care plans, and coordinating healthcare services. The job requires strong communication, problem-solving, leadership, and decision-making skills. The nurse will handle 24 patients a day, running 2 rooms, including 1 OR room 3 days a week and 2 OR rooms 1 day a week. The role involves high-tech procedures like ERCP/EUS/EBUS programs. The nurse must have a Washington State or Compact/Multi-State RN license, along with AHA BLS and ACLS certifications.

Social Worker (MSW) - F/T Days - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 25, 2024

This job involves providing comprehensive clinical social work services in primary care or home health settings. The role includes conducting psychosocial assessments, offering short-term counseling, and coordinating care plans to maintain patient independence. Essential responsibilities encompass a wide range of interventions such as advocacy, linkage, referral, and case coordination. The ideal candidate should possess a Masters degree in social work, relevant licensure, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include post-masters experience, care coordination experience, and familiarity with electronic charting.

RN Medical Surgical Telemetry 2-12 Hour Nights New Contact Differentials Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 24, 2024

The job posting is for a Medical Surgical Telemetry position with 12-hour night shifts, including rotating weekends and holidays. The role offers various differentials such as acuity, location, night, and weekend differentials. The employer prefers candidates with minimum experience in med-surg, tele, or long-term acute care, and is open to training RNs with strong clinical skills. The position involves using the nursing process for patient assessment, planning, implementation, and evaluation. The RN will collaborate with the healthcare team, communicate effectively with patients and families, and participate in educational programs. Basic qualifications include an Associate's degree in Nursing, a Washington or Compact RN license, and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case management experience, and a BSN degree.

Citrix Systems Administrator

Company: Leidos

Location: Washington DC

Posted Nov 24, 2024

Leidos is seeking a Citrix Systems Administrator to support the National Media Exploitation Center NMEC. The job requires experience with Citrix technologies, scripting, automation, and troubleshooting. The company offers a competitive pay range and a supportive work environment.

Patient Care Technician

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 24, 2024

The job role involves providing care and support to patients in a healthcare setting. Responsibilities include maintaining a clean environment, assisting with hygiene, preparing patients for meals, and transporting them using proper techniques. The caregiver also communicates effectively with patients and the healthcare team, documents patient data accurately, and ensures patient safety during transfers and other activities. The role requires a nursing assistant certificate and basic life support certification, with one year of acute or extended care experience typically required.

Principal Product Manager

Company: Microstrategy

Location: Washington DC

Posted Nov 24, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, agility, and collaboration, and is looking for a Principal Product Manager to join their team.

Social Worker (MSW) - Discharge Planning: Tacoma (F/T Days)

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 25, 2024

This job posting is for a Clinical Social Worker position, providing a wide range of services in primary care or home health settings. The role involves evaluating patients' psychosocial assets and deficits, coordinating care plans, and offering short-term counseling. The ideal candidate should have a Masters degree in Social Work, relevant licenses, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include care coordination experience, knowledge of social case management, and familiarity with Microsoft Office and electronic charting.

Neonatologist Needed in Washington's Celebrated Wine and Hops Growing Region

Company: CompHealth

Location: Yakima, Washington

Posted Nov 24, 2024

This job posting is for a position in a family-friendly region of Washington wine country, offering excellent schools and a welcoming community. The role involves working in a 15-bed Level III NICU with a high delivery rate of 2.5k births per year. The compensation is competitive with opportunities for bonuses and a generous benefits package. The employer, CompHealth, is dedicated to placing the candidate's best interests first, providing pediatric support for complex patients, and ensuring a quality work-life balance.

Initiative Director, Australia

Company: Climate Imperative Foundation

Location: Washington DC

Posted Nov 25, 2024

The Australia Initiative Director will lead strategic grantmaking to achieve policy wins that help Australia meet its climate goals and accelerate the decarbonizing of the materials it exports. The role will work with Climate Imperatives leadership team to align the strategy with the organizations values and theory of change.

Neurology Physician Neurophysiology or Neuromuscular

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 25, 2024

Virginia Mason is recruiting a BE/BC Neurologist with fellowship training in Clinical Neurophysiology, preferably with Neuromuscular experience. The Outpatient Neurology Department consists of 11 Neurologists, integrating care with other neurological services. The role includes bi-monthly journal clubs, conferences, and research opportunities. The position is outpatient call only, shared among all Neurologists. Benefits include comprehensive insurance, relocation assistance, and well-being programs.

Locums NP - Internal Medicine Job Opportunity in WA WBY# JOB-3000756

Company: Weatherby Healthcare

Location: Mount Vernon, Washington

Posted Nov 25, 2024

Weatherby Healthcare offers a Nurse Practitioner locum tenens position in Mount Vernon, Washington. The role involves working with 18-25 patients per day, performing procedures like excisional debridement, cultures, biopsies, and sutures. Benefits include competitive compensation, paid malpractice insurance, 24-hour consultant support, and covered transportation and housing expenses. Weatherby, founded in 1995, is a leading expert in locum tenens staffing for healthcare professionals.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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