Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

AWS & Azure Administrator

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

Leidos is looking for an AWS and Azure Administrator to support the DHS Cyber Assessments Program. The job requires experience with cloud computing, cybersecurity, and IT service management. The company is committed to innovation, customer success, and community involvement.

Senior Penetration Tester

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

Leidos is looking for a Senior Penetration Tester to support the DHS Cyber Assessments Program. The job requires knowledge of penetration testing best practices, experience with various tools, and a strong understanding of web application and network based penetration testing security tools.

Cybersecurity Advisor

Company: Rapid7

Location: Washington DC

Posted Nov 20, 2024

Rapid7 Cybersecurity Advisors partner with customers to increase resilience against threats through tailored mitigation recommendations and regular touchpoints. As a Cybersecurity Advisor, you will be the key trusted advocate to customers, leveraging technical knowledge to guide them in the successful usage of security product features and enhancements.

Obstetrician-Gynecologist

Company: Valley Medical Center

Location: Renton, Washington

Posted Nov 20, 2024

Valley Medical Center in Renton, WA is hiring a full-time OBGYN for a 4-day work week with call duties of 4-5 times/month and 1-2 weekend days. The position offers a competitive salary, comprehensive benefits, and the opportunity to work in a collaborative environment with supportive staff. The hospital is recognized for its excellence in robotic surgery, commitment to physician well-being, and outstanding social responsibility.

Marketing Coordinator

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

10Pearls is a growing company that specializes in building cutting-edge software solutions. They are looking for a Marketing Coordinator to help accelerate their growth through strategic marketing initiatives and efficient marketing operations.

Proposal Writer

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

10Pearls is a fast-growing technology company looking for a contract-to-hire Proposal Writer. The ideal candidate will have 25 years of experience in proposal content development, proposal writing, or a related field. The company offers a competitive compensation package, including strong medical, dental, and vision plans, employer-funded health reimbursement account, generous 401k plan, and more.

Summer Intern, Applied ML Scientist

Company: The Washington Post

Location: Washington, DC

Posted Nov 20, 2024

The Washington Post is seeking a machine learning intern to join their Data/AI team. The role involves applying machine learning technologies to build statistical models and transform them into production systems. The ideal candidate is a technically savvy, collaborative individual with a background in Computer Science, Mathematics, Statistics, or a related field. They should have experience with Python or R and AWS. The internship offers a paid, onsite experience in the D.C. office, with opportunities for learning, growth, and real-world impact. It's a chance to work on a personalized news experience, contribute to the mission of informing and connecting communities, and potentially secure a full-time position post-internship.

Associate Managed Detection & Response (MDR) Analyst

Company: Rapid7

Location: Washington DC

Posted Nov 20, 2024

Rapid7 is hiring Associate Managed Detection and Response Analysts to work in their Tactical Operations team. The team is responsible for handling high-priority security alerts and investigations. The role requires 2 years of experience in cybersecurity, problem-solving skills, and a willingness to work on a shift schedule. The company offers a flexible work environment and opportunities for growth.

OB GYN

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 20, 2024

Virginia Mason Franciscan Health, a part of the Pacific Northwest Division of CommonSpirit, is seeking a Board Certified or Board Eligible OB/GYN physician to join their esteemed team in Tacoma, WA. The group, consisting of 9 OB/GYN physicians, 18 CNM’s, 6 MFM, 1 Urogynecologist and 2 Gynecologic Oncologists, provides comprehensive women's healthcare services including high-risk obstetrics and gynecological surgeries. The group offers a 4-day work week with 1 in 8-9 call coverage and is production-based, with most providers exceeding 65% production, equating to over $375,000-500,000+ per year. St. Joseph Hospital, where the group practices, is a 375-bed Level II Trauma Center with 24/7 in-house Laborist and Anesthesia coverage, a Level III NICU, and multiple daVinci robot surgical systems.

Payroll Accountant

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

10Pearls is looking for an accountant with payroll expertise to manage payroll processes for the US team. The role requires a strong candidate with experience in payroll, accounting, and GAAP principles. The company offers a competitive compensation package and a diverse workplace.

Associate Cybersecurity Advisor

Company: Rapid7

Location: Washington DC

Posted Nov 20, 2024

The job description is for an Associate Cybersecurity Advisor who will work with the Cybersecurity Advisor team to deliver services to customers, gaining experience in Information Security and Managed Detection and Response. The role involves working with various teams, delivering reports, triaging alerts, and addressing customer needs. The ideal candidate has an Associate's degree in Information Technology or related experience, excellent communication skills, and industry-related certifications.

Project Manager

Company: 10Pearls

Location: Washington DC

Posted Nov 20, 2024

The job description is for a Project Manager to lead digital software projects, manage risks, and improve customer experience. The company, 10Pearls, is a global digital technology partner that helps clients reimagine their digital presence.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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