Outstanding Customer Experience Jobs in Washington DC

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Looking for Outstanding Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Washington DC area.

Assistant Store Manager (US)

Company: TD Bank

Location: Washington, DC

Posted Nov 19, 2024

TD Bank is seeking an Assistant Store Manager with 2+ years of customer service or sales experience. The role involves leading a team to grow and deepen customer relationships, providing personalized advice, and managing day-to-day operations. The successful candidate will have strong communication skills, sales and operational management abilities, and proficiency in Microsoft Office. They should also be familiar with banking products and services, and have a notary license (preferred). The position requires maintaining optimal colleague scheduling, handling critical issues, and driving operational compliance. TD Bank offers a competitive Total Rewards package, including health and well-being benefits, savings and retirement programs, and career development opportunities.

Surveillance Operator - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Nov 19, 2024

MGM Resorts is seeking a Surveillance Operator to contribute to an environment of collaboration and provide outstanding service to guests. The ideal candidate has knowledge of table games, slots, and casino procedures, and is proficient in basic math and computer technology.

Personal Banker- DC NE and SE

Company: Wells Fargo

Location: Washington, DC

Posted Nov 19, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and SAFE registration. Desired qualifications include a customer service focus, experience with complex transactions, and ability to educate customers on technology. The position offers a competitive salary, robust benefits, and opportunities for career advancement.

Gastroenterology Nurse Practitioner

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 19, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting a Nurse Practitioner for their Gastroenterology team in Seattle, Washington. The role offers a collegial team environment, access to primary care and specialists, and the opportunity to work in a state-of-the-art endoscopy unit. The Center for Digestive Health is renowned for its multidisciplinary approach to treating digestive and liver diseases, integrating APPs seamlessly into clinical practice.

Advanced Urgent Care RN - (36 hours Bellevue) 1p-1:30a

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 19, 2024

The company has recently negotiated new wages, offering up to 15% increases. This includes additional pay benefits for SEIU represented roles, such as a $2.00/hour Acute Care Premium and Location Premium for onsite work at Bellevue Medical Center and Capitol Hill Campus. The job involves providing nursing care to patients in a fast-paced, high-acuity environment, requiring critical thinking and clinical judgement. Responsibilities include ongoing assessment, development of a plan of care, and collaboration with the healthcare team to ensure high-quality patient care.

Ophthalmic Assistant (30 hours Bellevue)

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 19, 2024

The job summary describes a role as an Ophthalmic Assistant, assisting eye care providers in examining and treating eye disorders. Essential responsibilities include completing training, performing patient care, preparing examination rooms, reviewing appointment schedules, administering medication, and maintaining ophthalmic instruments. Basic qualifications include a high school diploma, becoming a Registered Medical Assistant in Washington within 2 months, and obtaining an Ophthalmic Assistant Certificate within 24 months. Preferred qualifications include experience with contact lenses, general medical knowledge, and graduation from an accredited program.

Editor, Politics

Company: Fox Corporation

Location: Washington DC

Posted Nov 19, 2024

FOX News Media is seeking a Politics Editor to join their digital team. The role involves working across all sections of FoxNews.com and FoxBusiness.com, leveraging sources and contacts for newsgathering and story idea generation.

Associate Solution Engineer - Federal

Company: C3 AI

Location: Washington DC

Posted Nov 19, 2024

C3 AI is a leading Enterprise AI software provider looking for Associate Solution Engineers to join their federal team. The role requires US Citizenship and Active Department of Defense security clearance. The company provides excellent benefits, competitive compensation, and generous equity.

Senior Computer and Information Systems Manager - 100% Remote (REF1710O)

Company: Citizant

Location: Washington DC

Posted Nov 19, 2024

Citizant is a leading provider of professional IT services to the US government, seeking a Senior Computer and Information Systems Manager to join their team. The ideal candidate will have a strong background in planning, directing, and coordinating IT-related projects, and will play a crucial role in ensuring the efficiency and effectiveness of their IT operations and systems.

TAP Assistant Manager - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Nov 19, 2024

MGM Resorts is seeking a Restaurant Assistant Manager to create unique experiences for guests. The ideal candidate has high volume restaurant management experience, strong customer service skills, and knowledge of computer software.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Nurse Practitioner Endocrinology (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane, Washington

Posted Nov 19, 2024

Providence Medical Group at Sacred Heart Medical Center is recruiting a full-time nurse practitioner for their Endocrinology group, the only one in the region. The role involves working with an adult-only patient panel, enjoying a healthy work-life balance in sun-drenched Eastern Washington. The compensation is between $123,914 and $162,265 per year, with potential for additional incentives. Providence Medical Group, a nationally recognized healthcare organization, offers patient-centered care and partners with advanced hospitals in the region.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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