Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Engineering Manager - Database Reliability, Scalability & Operations

Company: GitLab

Location: USA

Posted Dec 23, 2025

This role involves leading the Database Reliability team at GitLab, focusing on PostgreSQL scalability, operational excellence, and collaboration across teams. The position offers a competitive salary range of $131,600 to $282,000.

Cloud Engineer - Talent Pipeline

Company: Atmosera

Location: USA

Posted Dec 23, 2025

Atmosera seeks a Cloud Engineer with Azure expertise to design and maintain cloud solutions. The role offers competitive compensation, benefits, and remote work flexibility. The company emphasizes innovation, security, and professional growth while highlighting its commitment to diversity and employee well-being.

Manager - Account Management

Company: Sanity

Location: UK

Posted Dec 23, 2025

Sanity.io is seeking a Manager Account Management to lead a high-performing team, drive customer growth, and collaborate with cross-functional teams. The role involves strategic account planning, operational rigor, and fostering a culture of excellence. The company emphasizes innovation, customer obsession, and a diverse, inclusive culture with significant funding and growth opportunities.

Global Head of Specialist Solutions Architecture - Money Management

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a Global Head of Specialist SA for Money Management, leading a high-performing team to drive financial services innovation and growth. The role emphasizes strategic leadership, technical expertise in embedded finance, and shaping product roadmaps to empower businesses with global payment solutions.

Math Producer

Company: Brilliant

Location: USA

Posted Dec 23, 2025

Brilliant promotes an innovative approach to education with interactive learning, emphasizes a healthy business model, and highlights competitive compensation, benefits, and a collaborative culture. The company seeks passionate educators to redefine education through creative problem-solving experiences.

Senior Product Marketing Manager

Company: Checkly

Location: USA

Posted Dec 23, 2025

Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing async-first work and global collaboration. The position involves scaling product marketing strategies, with competitive compensation and flexible benefits.

Sr. CRM Analyst

Company: Welltech

Location: Spain,Cyprus,Poland

Posted Dec 23, 2025

Welltech promotes wellness globally with innovative products and a mission to empower users. They seek a Senior CRM Analyst to drive retention strategies, offering a culture of growth and impact.

Brand Designer

Company: Zerion

Location: Europe

Posted Dec 23, 2025

Zerion is seeking a Brand Designer to elevate their visual identity across products and channels, offering competitive salary, remote work, stock options, and relocation support. The role involves creating brand assets, collaborating with cross-functional teams, and leveraging AI tools. The company highlights strong team culture, flexible work schedules, and benefits like medical insurance and travel opportunities.

Senior Financial Reporting Analyst

Company: Kraken

Location: USA

Posted Dec 23, 2025

Kraken promotes its mission-driven approach to crypto innovation, emphasizing global adoption, financial freedom, and industry-leading security. The text highlights team expertise, remote work opportunities, and compliance-focused roles while celebrating diversity and merit-based hiring.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Dec 23, 2025

This job posting outlines a Growth Specialist role at HubSpot with responsibilities in sales, business growth, and team collaboration. It highlights competitive compensation, benefits, and opportunities for career advancement.

Director of Strategy and Planning

Company: Grafana Labs

Location: USA

Posted Dec 23, 2025

This job posting seeks a Director of Strategy & Planning for Grafana's GTM organization, requiring expertise in growth strategies, data-driven decision making, and cross-functional collaboration. The role involves operational planning, strategic opportunity evaluation, and system optimization. Key qualifications include experience in sales strategy, analytical skills, and familiarity with BI tools. Compensation includes competitive earnings and RSUs.

Principal Software Development Engineer - Maps

Company: Mapbox

Location: USA

Posted Dec 23, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative mapping solutions and partnerships. They seek a Principal Software Engineer to drive technical excellence and AI strategies while maintaining high standards for product quality and customer focus.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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