Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Sr. Principal Hardware Engineer

Company: ExtraHop

Location: USA

Posted Dec 23, 2025

This job posting outlines responsibilities for a hardware technical leader role, including collaboration with teams, hardware innovation, and requirements definition. Required qualifications emphasize expertise in NDR, enterprise hardware design, and programming languages. The salary range is specified as $190k-$220k annually.

Intermediate Backend Engineer (Go), Verify: CI Functions Platform

Company: GitLab

Location: Canada,Netherlands,UK

Posted Dec 23, 2025

This job description outlines a role as an Intermediate Backend Engineer focused on rearchitecting GitLab Runner for large-scale CICD operations and building foundational platforms for CI Functions. The position emphasizes collaboration with cross-functional teams, technical design, and solving real-world scaling challenges. Key requirements include expertise in Go, distributed systems, containerization technologies, and cloud-native infrastructure.

Senior Technical Program Manager - Security

Company: Webflow

Location: Argentina

Posted Dec 23, 2025

Webflow seeks a Security Technical Program Manager to lead their security initiatives, emphasizing collaboration across teams, vulnerability management, and operational maturity. The role requires technical expertise, cross-functional coordination, and experience with security frameworks. The company highlights values like trust, creativity, and equity, offering benefits such as equity, health coverage, and remote work flexibility.

HCC Medical Coder

Company: Guidehouse

Location: Remote

Posted Dec 23, 2025

This job posting describes a Medical Coder Specialist role with requirements for 5+ years experience, AAPC credentials, and Risk Adjustment coding skills. It outlines responsibilities including data validation, coding accuracy, and provider communication, along with a salary range of $510k-$850k and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.

Technical Support Engineer - Italian Speaking

Company: Twilio

Location: Ireland

Posted Dec 23, 2025

This job posting highlights Twilio's commitment to excellent customer service and award-winning billing support. The role involves technical support, process improvement, and team collaboration, with qualifications emphasizing customer focus, technical communication, and Italian language proficiency. The position offers remote work in Ireland with competitive benefits.

Senior Account Executive

Company: Twilio

Location: Singapore

Posted Dec 23, 2025

This job posting seeks a Senior Account Executive for Twilio's Enterprise Sales team, emphasizing new business acquisition, technical solutions selling, and cross-functional collaboration. The role requires 8+ years of enterprise sales experience and offers remote work with a Singapore base, along with competitive benefits.

Mobile Front End Engineer

Company: Oddball

Location: USA

Posted Dec 23, 2025

Oddball seeks a Mobile Front End Engineer to develop impactful federal software. The role involves collaborating on interfaces, data endpoints, and Agile teams. Benefits include remote work, stipend, and comprehensive benefits.

Associate Vice President - Digital (Political)

Company: MissionWired

Location: USA

Posted Dec 23, 2025

MissionWired emphasizes creating revolutionary fundraising strategies with a positive impact on the world, showcasing success in converting billions in donations and working with global nonprofits. They prioritize innovation, social change, and diversity, offering competitive benefits and opportunities to drive impactful campaigns.

Sr. Principal Security Engineer | Architect

Company: ExtraHop

Location: USA

Posted Dec 23, 2025

The text describes a senior security architect role with responsibilities in network detection, threat hunting, and product development. It outlines qualifications, preferred skills, and a competitive salary range of $190,000-$220,000 per year.

Machine Learning Manager - Notifications Relevance

Company: Reddit

Location: USA

Posted Dec 23, 2025

Reddit seeks an Engineering Manager to lead their Notifications Relevance team, focusing on enhancing user engagement through advanced machine learning systems. The role involves managing a team, optimizing algorithms, and driving user retention with competitive benefits.

Principal Software Engineer - Request Team

Company: Saviynt

Location: USA

Posted Dec 23, 2025

Saviynt's AI-powered identity platform helps organizations manage access to applications and data while enhancing security and reducing compliance costs. The company emphasizes innovation in enterprise identity solutions and offers a dynamic work environment with growth opportunities for software engineers. Job requirements include expertise in cloud platforms, security principles, and AI tools, with competitive compensation.

Intermediate Fullstack Engineer (Ruby/Vue.js) - Growth

Company: GitLab

Location: EMEA,Netherlands,UK

Posted Dec 23, 2025

This role emphasizes shaping user experiences through fullstack engineering and analytics, focusing on growth metrics and collaboration with cross-functional teams to enhance product adoption and retention. It highlights opportunities for impactful work, remote collaboration, and contributing to scalable solutions.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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