Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Information Security Engineer (DLP)

Company: Scopely

Location: Canada

Posted Dec 23, 2025

Scopely seeks an Information Security Engineer DLP to join their Data Protection team in Canada on a remote basis. The role involves safeguarding data stores, investigating security incidents, and enhancing data loss prevention measures. The company emphasizes global collaboration, secure environments, and a diverse, inclusive workplace committed to innovation in the mobile games industry.

Customer Success Manager (Deployment)

Company: Neara

Location: UK,Lithuania

Posted Dec 23, 2025

Neara is a technology company creating impactful digital twins for critical infrastructure, emphasizing innovation, global influence, and career opportunities. The job role involves project management, client collaboration, and technical expertise with benefits like career growth and flexible work arrangements.

Map Designer III

Company: Mapbox

Location: Germany

Posted Dec 23, 2025

Mapbox promotes itself as a leading platform for location-aware businesses, emphasizing flexibility, security, and a large developer community. The job posting highlights opportunities for a Staff Map Designer to shape innovative map solutions and collaborate across teams, reflecting the company's commitment to creativity and user-centric design.

Financial Analyst - Staff

Company: Blackbaud

Location: India

Posted Dec 23, 2025

This job description outlines a FP&A Analyst role requiring financial planning, budgeting, variance analysis, and collaboration across geographies. The position emphasizes analytical skills, compliance with policies, and proficiency in financial tools. Blackbaud highlights a flexible work culture and commitment to diversity and inclusion.

Market Development Executive - Consulting Services

Company: Insight

Location: USA

Posted Dec 23, 2025

The job offers remote flexibility, growth opportunities, and a people-first approach with a Fortune 500 Solutions Integrator. Benefits include comprehensive health coverage and work-life balance.

Senior Software Engineer - Identity & Security Products

Company: Twilio

Location: USA

Posted Dec 23, 2025

Twilio seeks a Senior Software Engineer to design and build secure identity solutions. Responsibilities include system development, collaboration, and mentorship. The role offers competitive pay and remote work.

Client Executive

Company: Cytora

Location: UK

Posted Dec 23, 2025

Cytora, an AI-driven insurance company, seeks a Client Executive to manage strategic accounts, drive platform adoption, and collaborate on innovative solutions in a flexible, mission-driven environment.

Intermediate Backend Engineer (Ruby on Rails) - Analytics Instrumentation

Company: GitLab

Location: APAC,Canada,EMEA,Netherlands,UK

Posted Dec 23, 2025

This role involves developing backend analytics services and APIs for GitLab's product, requiring expertise in Ruby on Rails and collaboration with cross-functional teams.

Vice President - Legal

Company: Gametime United

Location: USA

Posted Dec 23, 2025

This text describes a job posting for a hands-on VP Legal role with responsibilities spanning regulatory compliance, product review, marketing oversight, and risk management. It outlines key qualifications including a law degree, 10+ years of experience, and specific skills in legal strategy and cross-functional collaboration. The compensation range is mentioned as $255,000-$330,000 USD in the United States.

Market Development Executive III

Company: Insight

Location: USA

Posted Dec 23, 2025

Insight seeks a Market Development Executive III with infrastructure sales experience. The role offers remote flexibility, a $250k-$300k salary, and career growth opportunities within a Fortune 500 company known for innovation and employee benefits.

Staff Software Engineer

Company: Magnet Forensics

Location: USA

Posted Dec 23, 2025

Magnet Forensics promotes itself as a global leader in digital forensics with innovative solutions that impact crime prevention and national security. The job posting highlights a Staff Software Engineer role with opportunities for technical leadership, AI integration, and competitive compensation, emphasizing the company's commitment to growth, diversity, and impactful work.

Commercial Pilots AI Trainer

Company: Handshake

Location: San Francisco

Posted Dec 23, 2025

Handshake offers remote, flexible AI research projects for Commercial Pilots with no AI experience required. Participants evaluate AI models, develop prompts, and contribute to AI advancements in their field. The application process includes creating an account, uploading a resume, and verifying identity.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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