Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Salesforce Developer

Company: Megaport

Location: Australia

Posted Dec 22, 2025

Megaport, a global leader in Network as a Service, emphasizes a collaborative and inclusive culture. The Salesforce Developer role involves strategic projects and offers flexible work, comprehensive benefits, and professional growth opportunities.

Senior Product Manager

Company: VSP Vision

Location: USA

Posted Dec 22, 2025

This text describes a product management role requiring leadership in product development, strategic planning, cross-functional teamwork, and market analysis. It outlines qualifications, responsibilities, and compensation details for a position in a healthcare organization.

Technical Account Manager

Company: Megaport

Location: USA

Posted Dec 22, 2025

Megaport promotes itself as a global leader in Network as a Service with a collaborative and fun work culture. The job posting highlights opportunities for experienced Technical Account Managers to work with enterprise customers and partners, offering flexible working environments, comprehensive learning support, and competitive benefits.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, comprehensive benefits, and professional growth opportunities. The position requires specific licenses and experience, with details about work schedules, training, and eligibility criteria provided.

Senior Marketing Analytics Specialist

Company: VSP Vision

Location: USA

Posted Dec 22, 2025

This job description outlines a data analyst role focused on market research, statistical modeling, and business insights. It requires expertise in data analysis, statistical methods, and communication skills. The position offers a salary range of $63,000-$108,675 and emphasizes equal opportunity employment.

Lead Software Engineer

Company: Fortive

Location: USA

Posted Dec 22, 2025

The text describes a software development role requiring collaboration with cross-functional teams, Agile methodology adherence, technical expertise in specific technologies, and mentorship responsibilities. It outlines both team contributions and technical proficiency expectations.

Senior Frontend Engineer

Company: Fluency Inc.

Location: USA

Posted Dec 22, 2025

Fluency emphasizes its mission to revolutionize digital advertising through innovative operations and an inclusive workplace culture. The company highlights its tech stack built on AWS and modern frameworks, while seeking a Senior Frontend Engineer to enhance product features and collaborate across teams. Fluency prioritizes diversity, equal opportunity, and a growth-oriented mindset in its hiring practices and organizational values.

Major Account Executive - Telco, Media, Tech

Company: Anaplan

Location: USA

Posted Dec 22, 2025

Anaplan is seeking a Major Account Executive to drive growth by selling their platform, supporting industry leaders, and leading digital transformation. The role offers significant impact and career growth opportunities with a focus on strategic sales planning and cross-functional collaboration.

Healthcare Life Safety, Environment of Care (Physical) and Emergency Management Consultant

Company: Jensen Hughes

Location: USA

Posted Dec 22, 2025

The text highlights Jensen Hughes' expertise in fire protection and safety engineering, emphasizing their 80-year legacy of responsibility and commitment to client safety. It outlines a job opportunity with comprehensive responsibilities and qualifications, while showcasing the company's dedication to employee growth and a competitive compensation package.

Bilingual Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks bilingual insurance agents with licenses to join a Fortune 100 company offering professional growth, inclusive culture, and competitive benefits. The role involves customer support with flexible hours and comprehensive training, emphasizing teamwork and career development.

Digital Marketing Associate

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

This text describes a digital marketing role with responsibilities across social media, influencer marketing, search campaigns, SEO, direct marketing, and presentations. It outlines required qualifications including education, skills, and experience, presenting a professional job description with objective criteria.

Revenue Accounting Manager

Company: Reddit

Location: USA

Posted Dec 22, 2025

The job posting highlights a Revenue Accounting Manager role with cross-functional responsibilities and growth opportunities, along with an Engineering Manager position focusing on SMB advertiser growth. Both roles emphasize collaboration, technical expertise, and career development.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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