Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Machine Learning Manager - PF&O (Recommendations & Forecasting)

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit seeks an Engineering Manager to lead Advertiser Growth efforts, collaborating with cross-functional teams to expand SMB success on the platform. The role emphasizes technical leadership, product innovation, and driving growth through engineering strategies while offering opportunities to impact global advertiser expansion.

Staff Product Manager

Company: Dropbox

Location: Canada

Posted Dec 22, 2025

This job description outlines a Staff Product Manager role focused on Dropbox's sharing and virality strategies. The position requires defining product vision, owning end-to-end sharing experiences, and leading cross-functional teams. Key responsibilities include simplifying complex flows, using data to drive decisions, and delivering intuitive user experiences. Requirements emphasize experience with large-scale systems, technical proficiency, and leadership in complex domains.

Native German - Customer Service Agent (Non-Voice)

Company: BrickBrands

Location: Romania

Posted Dec 22, 2025

BrickBrands offers remote roles in a global team, emphasizing growth, diversity, and customer support with competitive compensation. The job involves moderating reviews, engaging with users, and maintaining brand guidelines while working with innovative brands in a welcoming environment.

Product Manager - Strategic Integrations

Company: HubSpot

Location: USA

Posted Dec 22, 2025

This job description highlights a high-impact Product Manager role at HubSpot focused on strategic integrations with Zoom and Slack. The position emphasizes solving complex customer problems, driving product roadmaps, and leveraging AI for innovative solutions. It offers opportunities for growth, collaboration, and a customer-centric culture with competitive compensation and benefits.

French Customer Support Specialist

Company: HubSpot

Location: Ireland

Posted Dec 22, 2025

This job description outlines a Customer Support Specialist role at HubSpot, emphasizing collaboration with customers through multiple channels, fostering a positive and inclusive work environment, and requiring technical troubleshooting skills. The position highlights growth opportunities, customer-centric values, and a hybrid work arrangement.

Revenue Account Executive (Donor Fundraising)

Company: Code.org

Location: USA

Posted Dec 22, 2025

This job posting outlines the role of a Revenue Account Executive at Code.org, focusing on donor acquisition and partnership development. It details responsibilities, qualifications, and the interview process for a position critical to expanding computer science education access.

Senior People Operations Partner

Company: Vidyard

Location: Canada

Posted Dec 22, 2025

Vidyard seeks a Senior People Operations Partner to enhance employee experiences through AI-driven HR processes. The role involves managing employee lifecycle, leading People programs, and leveraging technology for operational excellence. The company offers competitive benefits, flexible work, and a culture focused on innovation and customer obsession.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, training, and benefits. It emphasizes company values, growth opportunities, and flexible work arrangements while outlining qualifications and responsibilities.

Sr. Big Data Engineer

Company: Databricks

Location: India

Posted Dec 22, 2025

This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. Responsibilities include data engineering, architecture guidance, and cloud technology integration. Requirements emphasize experience with Apache Spark, Kafka, and cloud platforms like AWS/GCP.

Data Science Manager - User Growth

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is expanding their Data Science Team and seeking an experienced manager to drive user growth through analytics. The role involves collaboration with cross-functional teams and offers comprehensive benefits including healthcare, equity, and flexible work arrangements.

Product Manager - DC/DC Converter

Company: SMA America

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Product Manager DCDC Converter, emphasizing responsibilities in product lifecycle management, cross-functional collaboration, and market analysis. It highlights required qualifications, specialized skills, and offers details about salary range, benefits, and career development opportunities.

Staff Product Manager

Company: Dropbox

Location: USA

Posted Dec 22, 2025

This job description outlines a Staff Product Manager role focused on Dropbox's sharing and virality strategies, emphasizing cross-functional collaboration, complex problem-solving, and leadership in scaling user experiences across multiple platforms.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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