Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Strategic Finance & Analytics Intern (MBA)

Company: Airbnb

Location: USA

Posted Dec 22, 2025

This text promotes an internship opportunity at Airbnb, highlighting hands-on experience in strategic finance and analytics, collaboration with diverse teams, and the potential to make a real impact through data-driven insights. It emphasizes growth, mentorship, and the value of applicants' expertise in finance and technology.

Sales Director - Agencies

Company: Kayzen

Location: Europe

Posted Dec 22, 2025

Kayzen seeks a Sales Director to expand US agency business, offering growth opportunities, a global team, and flexible work arrangements. The role emphasizes performance-driven strategies, customer relationships, and collaboration with a diverse, multinational team. Benefits include career development, home office budgets, and a dynamic work environment.

Recruiter

Company: PadSplit

Location: USA

Posted Dec 22, 2025

PadSplit seeks a Recruiter to scale their mission of addressing affordable housing. The role involves full-cycle recruiting, cultural alignment, and diversity initiatives. Benefits include competitive pay, remote work, and comprehensive healthcare.

Associate Account Executive - Must be fluent in English, Spanish, and Portuguese

Company: FireMon

Location: Mexico

Posted Dec 22, 2025

FireMon warns of a phishing attempt involving an unauthorized third party impersonating HR. The company is seeking an Account Associate for customer acquisition and revenue growth, emphasizing training programs and career opportunities. The role involves sales cycles, Salesforce management, and partner collaboration. FireMon promotes equal employment opportunities and highlights its mission to solve complex security challenges.

Accountant - Disbursements

Company: Zapier

Location: North America

Posted Dec 22, 2025

Zapier is seeking an experienced Accountant to support procure-to-pay operations, with emphasis on AI responsibility, collaboration, and diversity. The role involves vendor management, accounting processes, and process improvements in a fast-growing, inclusive environment.

Senior Frontend Software Engineer

Company: Megaport

Location: Canada

Posted Dec 22, 2025

Megaport is a leading global NaaS provider with a collaborative and innovative culture. They seek a Frontend Developer to join their skilled team, offering competitive benefits and a remote-first work environment focused on customer-centric solutions.

SVP - Software Engineering

Company: Henry Schein One

Location: USA

Posted Dec 22, 2025

This Sr Vice President role involves leading software engineering strategies, requiring 15-20 years of experience. The position offers a competitive salary range of $260k-$375k and comprehensive benefits. It emphasizes innovation, digital transformation, and leadership in healthcare technology with opportunities for growth and impact.

Copywriter

Company: Paula's Choice Skincare

Location: USA

Posted Dec 22, 2025

This job description outlines a Copywriter role at Paulas Choice, emphasizing collaboration with creative teams, brand storytelling, and contributing to integrated campaigns across multiple channels. The position requires 3+ years of experience, a strong portfolio, and adaptability to brand voice while managing multiple projects in a fast-paced environment.

Senior Graphic Designer

Company: Paula's Choice Skincare

Location: USA

Posted Dec 22, 2025

This job description outlines a Senior Graphic Designer role at Paula's Choice, emphasizing leadership in creative output across print and digital channels. The position requires overseeing a design team, managing creative processes, and aligning work with brand strategy. Qualifications include 5+ years of experience, proficiency in design tools, and leadership skills. The role offers opportunities to improve workflows and maintain brand standards.

Client Experience and Loyalty Manager

Company: Optiv

Location: USA

Posted Dec 22, 2025

This job description outlines a remote Client Experience & Loyalty Manager role with responsibilities focused on client relationships, satisfaction, and retention strategies. It highlights benefits like work-life balance, professional development, and a commitment to diversity. The position requires experience in customer success and collaboration across teams, with opportunities for growth and impact.

Analyst - Government Reporting

Company: Viatris

Location: USA

Posted Dec 22, 2025

Viatris emphasizes its mission to improve global healthcare through innovation and stability, highlighting a Government Reporting role with responsibilities in data analysis and regulatory compliance. The position requires strong analytical skills and offers competitive compensation, reflecting the company's commitment to impactful work.

Chief Software Architect

Company: Masabi

Location: Canada

Posted Dec 22, 2025

Masabi is driving the fare payment revolution with a global platform used in over 250 locations. They are hiring a Chief Architect to lead technology strategy and AI integration while offering remote work, extensive vacation, and professional development opportunities. The role emphasizes innovation, collaboration, and impactful contributions to scalable transportation solutions.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

Related Pages