Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

QA Automation Engineer

Company: ActiveState

Location: Remote

Posted Dec 21, 2025

The text describes a job opportunity for an Automation QA Engineer at ActiveState, highlighting responsibilities involving automated testing frameworks, collaboration with cross-functional teams, and contributions to secure open source software. It emphasizes benefits like competitive salary, remote work flexibility, and career growth within a stable company.

Partner Architect - ExtraHop

Company: Optiv

Location: USA

Posted Dec 21, 2025

This job description outlines a fully remote Partner Architect role at ExtraHop, requiring 5+ years of experience with partner technologies and relevant certifications. Responsibilities include technical enablement, solution strategy, client engagement, and collaboration. The position offers work-life balance, professional training, and volunteer opportunities.

Director of Narrative and Video Storytelling

Company: Field AI

Location: Irvine, CA

Posted Dec 21, 2025

Field AI is advancing robotics with AI-driven solutions, solving complex challenges. The role involves storytelling to communicate technical achievements and build trust in their innovations.

Claims Representative | Auto

Company: Sedgwick

Location: USA

Posted Dec 21, 2025

Sedgwick promotes a positive work environment with career growth opportunities, flexibility, and comprehensive benefits. The job emphasizes a caring culture, global leadership, and recognition as a top workplace, while outlining responsibilities for claims processing and customer service.

AI Developer

Company: Guidehouse

Location: Remote

Posted Dec 21, 2025

This job posting seeks an AI Developer for Data Science Consulting with responsibilities including designing Generative AI solutions, collaborating with teams, and delivering AI prototypes. It outlines required qualifications, technical skills, and benefits like competitive compensation, flexible benefits, and professional development opportunities.

Campaign Manager

Company: BlueVoyant

Location: USA

Posted Dec 21, 2025

This job posting seeks a Campaign Manager with experience in integrated marketing and cross-functional collaboration. The role involves developing multichannel campaigns, aligning with marketing teams, and leveraging data analytics. BlueVoyant emphasizes cybersecurity expertise and equal employment opportunities while using AI-assisted tools in their hiring process.

Team Lead - Personal Injury Protection (PIP)

Company: Reserv

Location: USA

Posted Dec 21, 2025

Reserv is an insurtech company leveraging AI and automation to streamline claims processes, seeking a motivated team lead with leadership experience and tech-savvy skills. The role offers competitive benefits, flexibility, and opportunities to innovate in a remote-first environment while addressing longstanding challenges in the claims industry.

AI Product Operations

Company: Storyteller

Location: South Africa

Posted Dec 21, 2025

This job posting highlights a high-growth B2B SaaS role with remote flexibility, competitive benefits, and opportunities to work with global brands. The position involves AI-driven product operations, cross-functional collaboration, and shaping digital solutions for sports organizations. Requirements include technical skills, adaptability, and a passion for technology, with a structured recruitment process outlined.

AI Product Operations

Company: Storyteller

Location: Tunisia

Posted Dec 21, 2025

This job posting highlights a high-growth SaaS company offering competitive salary, remote work flexibility, and opportunities to work with global brands. The role involves AI-driven product operations with a supportive team, focusing on scalable solutions and cross-functional collaboration.

Product Manager - Automattic

Company: Automattic Careers

Location: North America

Posted Dec 21, 2025

This job posting seeks an experienced Product Manager to lead a key area within Automattics' product ecosystem, offering autonomy to shape product strategy and collaborate with cross-functional teams. The role emphasizes impactful outcomes, innovation, and working with industry talent, with a competitive salary range and remote work flexibility.

Account Executive - WooCommerce

Company: Automattic Careers

Location: USA

Posted Dec 21, 2025

WooCommerce is expanding its sales team to support high-value merchants, seeking experienced executives to drive growth and scale their platform's impact through consultative selling and strategic partnerships.

Data Engineer

Company: Sayari

Location: Remote - US

Posted Dec 22, 2025

Sayari, a risk intelligence provider, offers global corporate data solutions and is recognized for growth. They seek an Entry-Level Data Engineer in DC with specific technical skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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