Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Enterprise Account Executive

Company: akirolabs

Location: Remote

Posted Jan 05, 2026

Akirolabs is an innovative ProcureTech platform recognized as a Gartner COOL VENDOR, focusing on sustainable procurement and offering career growth opportunities for sales professionals. The company emphasizes cultural values like BRAVE, BOLD, and RESPECTFUL while highlighting its mission to transform procurement through technology and strategic collaboration.

Global Payments Operations Analyst

Company: Blackbaud

Location: India

Posted Jan 06, 2026

This job description outlines the role of a Global Payments Operations Analyst, emphasizing responsibilities such as transaction processing, operational controls, banking relationships, and process improvement. It highlights qualifications requiring expertise in payment systems and ERP tools, while also showcasing the company's commitment to remote work flexibility and diversity initiatives.

Specialized Talent Administrator & Coordinator

Company: Cielo

Location: Hungary

Posted Jan 06, 2026

Cielo offers career growth opportunities, works with industry leaders, and provides comprehensive talent solutions. They emphasize equal opportunity and a supportive work environment.

Software Solutions Architect

Company: Unqork

Location: USA

Posted Jan 06, 2026

Unqork empowers enterprises with AI-powered applications, emphasizing innovation, security, and growth. The job posting highlights benefits like remote work, competitive compensation, and a focus on client relationships, while showcasing the company's commitment to diversity and security.

Billing Coordinator III (Billing Specialist Subsidiary)

Company: labcorp

Location: USA

Posted Jan 06, 2026

Labcorp seeks a Billing Specialist to manage insurance appeals and revenue cycles, emphasizing collaboration and innovation. The role offers remote work and competitive pay, with benefits for eligible employees.

Senior Backend PHP Software Engineer Inventory

Company: Cloudbeds

Location: Massachusetts

Posted Jan 05, 2026

Cloudbeds transforms hospitality with a unified platform, serving 150 countries. Recognized as the world's best PMS provider, they focus on innovation and scalability for hoteliers.

Sr Salesforce Administrator

Company: First Advantage

Location: Philippines

Posted Jan 06, 2026

This job description outlines a Senior Salesforce Administrator role with responsibilities spanning system maintenance, automation, and integration support. It emphasizes collaboration with cross-functional teams and requires 5+ years of experience. The position offers remote work with occasional travel and highlights the company's commitment to diversity and equal opportunity.

ERP Systems Manager

Company: DISHER

Location: Remote

Posted Jan 06, 2026

This job description highlights a role managing ERP systems with opportunities for innovation, collaboration, and growth in a dynamic supply chain environment. The position emphasizes strategic leadership, technical expertise, and cross-functional teamwork while offering impactful contributions to global operations.

Software Engineer (Web SDK)

Company: Storyteller

Location: Remote

Posted Jan 05, 2026

This job posting highlights a high-growth SaaS engineering role with remote work flexibility, competitive benefits, and opportunities to work on AI-driven projects. The position emphasizes collaboration, ownership, and modern development practices while offering a supportive team environment and impactful work.

AI Developer 1551

Company: Highstreet

Location: United States

Posted Jan 06, 2026

This job posting seeks an AI Developer with 2-3 years of experience to design and implement next-generation agentic AI solutions for public sector and education clients. Responsibilities include developing AI agents, integrating systems, and ensuring compliance. The role offers growth opportunities and competitive benefits in a flexible workplace environment.

Paraplanner

Company: Wealth Wizards

Location: UK

Posted Jan 06, 2026

Wealth Wizards seeks a Paraplanner to enhance personalized financial advice delivery, emphasizing flexible working, diverse inclusion, and transformative financial wellbeing. The role involves supporting advice delivery, compliance, and developing new methodologies, with competitive benefits including a pension, bonuses, and professional development opportunities.

Director - People Consultant

Company: Pinterest

Location: Remote

Posted Jan 05, 2026

This job description outlines a remote-eligible Director People Consultants role requiring 12 years of HR experience and leadership in talent strategies. Responsibilities include advising managers on team dynamics, managing People Consultants, and driving cross-functional initiatives. The position emphasizes strategic thinking, data analytics, and alignment with Pinterest's values, with specific in-office collaboration requirements.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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