Outstanding Customer Experience Jobs

1,747,758 open positions · Updated daily

Outstanding Customer Experience roles are at the forefront of digital transformation, driving customer loyalty and revenue growth. Companies report a 30% increase in CX hires over the past two years, and the demand for specialists who can turn data into action is higher than ever.

Positions range from CX Analyst to CX Designer, Customer Success Manager, and CX Automation Engineer. Core duties include measuring NPS, CSAT, and CES scores, mapping journey touchpoints, integrating Medallia or Qualtrics data into Salesforce Service Cloud, and designing chatbot flows in Zendesk or Intercom.

Salary transparency is critical for CX professionals because it aligns pay with the measurable impact on retention and upsell. Knowing the exact compensation for a role that uses Medallia Analytics or AI‑driven sentiment analysis empowers candidates to negotiate and ensures companies attract talent that can deliver proven CX ROI.

Senior Sales Specialist - AI

Company: Blackbaud

Location: USA

Posted Dec 18, 2025

Blackbaud seeks a Senior Sales Specialist AI to drive AI adoption in the social good sector. The role involves sales enablement, customer discovery, and product expertise. Benefits include remote work, competitive salary, and comprehensive benefits.

Content Lead and Producer (Swedish Speaker)

Company: Raketech Group Limited

Location: Malta

Posted Dec 18, 2025

This job posting seeks a passionate Content Lead to drive growth and innovation in iGaming, emphasizing high-quality content creation and cross-team collaboration. The role involves managing editorial workflows, producing multimedia content, and optimizing SEO while maintaining tonal consistency across platforms.

Games Product Manager - Mainstream

Company: Netflix

Location: USA

Posted Dec 18, 2025

This text describes Netflix's global entertainment services with 300 million members and a job opening for a Games Product Manager. It outlines responsibilities, requirements, and benefits including competitive compensation and comprehensive employee perks.

Account Manager - Digital Asset Solutions

Company: AlphaPoint

Location: USA

Posted Dec 18, 2025

AlphaPoint, a digital asset exchange company, seeks an Account Manager with crypto experience. Responsibilities include client management, product updates, and process development. Benefits include competitive salary and flexible work conditions.

Lead Web Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot is seeking a Lead Web Engineer to develop scalable web applications using Azure and cloud-native technologies. The role emphasizes remote work flexibility, technical leadership, and collaboration with cross-functional teams. The position offers a competitive salary range and inclusive hiring practices.

Lead ETL Engineer_Datawarehouse

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

This job description highlights a Lead Data Warehouse Developer role at Green Dot with competitive compensation, remote work flexibility, and opportunities for technical leadership. The position emphasizes cloud-based data solutions, ETL development, and collaboration on large-scale projects. Green Dot promotes an inclusive hiring process and values diversity in its workforce.

Staff Backend Engineer - New Products

Company: Kalepa

Location: USA

Posted Dec 18, 2025

This job description outlines a senior software engineering role with a competitive salary range of $200k-$235k USD. The position involves developing new product capabilities, iterating rapidly, and influencing AI-driven industry transformation. Requirements include 8+ years of experience, strong technical skills in Python and cloud technologies, and a proactive mindset. Benefits include equity options, significant PTO, global team collaboration, and career growth opportunities.

Sr. Network Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot seeks a Senior Network Engineer with expertise in cloud and on-prem infrastructure. The role offers a competitive salary range and remote work flexibility. The company emphasizes inclusivity and equal opportunity.

Lead Product Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

This job posting highlights a product management role at Green Dot with responsibilities including partner product development, lifecycle management, and cross-functional collaboration. The position offers a competitive salary range and emphasizes remote work flexibility, company culture, and opportunities for growth.

Operations Specialist

Company: First Advantage

Location: Philippines

Posted Dec 18, 2025

The Operations Specialist role involves verifying candidate details, maintaining relationships with HR and education contacts, and ensuring accuracy in verification processes. Qualifications include computer skills, communication abilities, and flexibility. The position emphasizes confidentiality, attention to detail, and equal opportunity practices.

Associate Software QA Specialist / Software QA Specialist

Company: First Advantage

Location: India

Posted Dec 18, 2025

First Advantage offers rewarding careers in inclusive tech environments, emphasizing innovation, accessibility, and comprehensive employee benefits. They seek experienced professionals to join dynamic teams and contribute to impactful solutions.

Supervisor - Physician Coding Operations

Company: Guidehouse

Location: USA

Posted Dec 18, 2025

This job posting describes a remote supervisory role in physician coding with responsibilities including team oversight and client satisfaction. It outlines requirements like CPC certification and experience, along with benefits such as competitive compensation, flexible benefits, and professional development opportunities. The company emphasizes diversity and inclusion while cautioning against fraudulent recruitment practices.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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