Positive Customer Experience Jobs in New York City, NY

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Looking for Positive Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the New York City, NY area.

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: New Hyde Park, NY

Posted Aug 05, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

View Details Apply on SimplyHired

On Call Hospice Field RN

Company: Favorite Healthcare Staffing

Location: Manhattan, NY

Posted Aug 05, 2025

Current NY drivers license with reliable transportation. Current NYS RN license, BSN Preferred. Pension Vested after 5 years of service, Participation in 403 (b…

View Details Apply on SimplyHired

Electrical Helper/Apprentice

Company: Management LLC NYC

Location: Queens, NY

Posted Aug 05, 2025

This role offers an excellent opportunity for growth within the electrical field while gaining valuable experience that will lay the foundation for a successful…

View Details Apply on SimplyHired

Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 05, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

View Details Apply on SimplyHired

Security Guard / Manager (Hybrid)

Company: A2A Security

Location: Manhattan, NY

Posted Aug 05, 2025

Valid driver’s license is an advantage. If you have a strong security background and leadership skills, this position offers a unique mix of field work and…

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staffing agency travel prn

Travel Nurse Supervisor - $2,198 per week

Company: TotalMed Staffing

Location: Niagara Falls, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Expert Veneer Craftsman (3 Years Experience Required)

Company: PH Custom Woodworking

Location: Bronx, NY

Posted Aug 05, 2025

Mastery of veneer materials, techniques, and tools. We are looking for a master of detail—someone with at least 5+ years of hands-on experience who understands…

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loan repayment program contract travel

Travel Nurse RN - Labor and Delivery - $2,218 per week

Company: Care Team Solutions

Location: Niagara Falls, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com

EXPERT Woodworking Spray Finisher & Color Mixing - 10 YEARS EXPERIENCE

Company: PH Custom Woodworking

Location: Bronx, NY

Posted Aug 05, 2025

Act as a lead *Woodworking Spray Finisher & Color Mixing* technician in a state-of-the-art spray booth. Advanced knowledge of finish chemistry, application…

View Details Apply on SimplyHired

Data Analyst

Company: Disney Direct to Consumer

Location: New York, NY

Posted Aug 05, 2025

Comfort working across stakeholder groups, including programming, product, data science, and engineering. Experience building dashboards and visualizations in…

View Details Apply on SimplyHired

Handyman/Laborer

Company: Double U Development

Location: Brooklyn, NY

Posted Aug 05, 2025

*Valid driver's license and* *reliable transportation*. EPA 608 certification or similar HVAC credentials. Handle plumbing, electrical, drywall, and carpentry…

View Details Apply on SimplyHired

Customer Service Representative NY/NJ Residents Only

Company: Integrated Staffing Corporation

Location: Queens, NY

Posted Aug 05, 2025

Must obtain a license, which will be reimbursed after 30 days of employment. High school diploma or technical certification required.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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