Positive Customer Experience Jobs in USA

575,441 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Strategic Finance & Operations Manager

Company: Deputy

Location: USA

Posted Dec 22, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They aim to improve the world of work one shift at a time and are committed to building a diverse team. The company is looking for a Strategic Finance and Operations Manager to drive outcomes and support the team's goals. The role involves end-to-end monthly forecasts, variance analysis, financial reporting, and contributing to senior management and board of directors meetings.

Compliance Counsel

Company: Fivetran

Location: USA

Posted Dec 22, 2024

Fivetran is building data pipelines to power the modern data stack for thousands of companies. They are looking for a Compliance Counsel to lead compliance for Fivetran globally. The role involves providing legal guidance related to global compliance, developing standards and operationalizing compliance policies, and shaping governance across the company. The full-time position will report to the Senior Director Associate General Counsel and can be based out of their Denver CO or Oakland CA offices or remotely in the US.

Senior Lead Sales Engineer

Company: StackAdapt

Location: USA

Posted Dec 22, 2024

StackAdapt is a Remote First company looking for a Senior Lead Sales Engineer. The role involves delivering advanced technical solutions for enterprise clients, executing strategic initiatives, and collaborating with product and engineering teams. The candidate should have advanced expertise in advertising technology and experience managing large-scale enterprise projects.

Senior Full Stack WordPress Developer

Company: Kanopi

Location: USA

Posted Dec 22, 2024

This is a contract position for a Senior Full Stack WordPress Developer at Kanopi Studios, a fully distributed agency specializing in Drupal and WordPress. The role involves hand-on development, collaboration on sites, and staying accountable to schedules, estimates, project requirements, and high standards of quality. The hourly rate is commensurate with experience, ranging from $55 to $75 in CAD or US. The role is 100% remote and requires comfortable working in support roles, experience in an agency environment, strong problem-solving skills, and thoughtful communication skills.

Referral Specialist

Company: Motion MSK

Location: USA

Posted Dec 22, 2024

The job description for the Referral Specialist position at Motion MSK is for a critical role in bridging the gap between primary care providers, patients, and Motion's exceptional care team. The mission is to deliver compassionate personalized support, help patients navigate their care journey, and build relationships that make a difference. The job involves operational support for the Dedicated Referral Management program, analyzing and organizing daily referral data, providing patient outreach and education, and growing relationships with clinical partners.

Sales Enablement Manager

Company: Litify

Location: USA

Posted Dec 22, 2024

The text describes Litify, a legal technology company that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. The company is recognized as one of Inc 5000 and Deloitte Technology Fast 500s fastest-growing private companies in America. The role of Sales Enablement Manager involves aligning sales efforts with company goals, developing enablement strategy, sales process optimization, and creating impactful enablement programs. The estimated base salary for this role is $120,000.

Site Reliability Engineer

Company: Graylog

Location: USA

Posted Dec 22, 2024

Graylog is a company that specializes in delivering top-notch Threat Detection, Investigation, and Response (TDIR) solutions. They offer unparalleled fast and efficient log analysis capabilities in critical areas such as security compliance, operations, and DevOps. Their enterprise solution enables organizations globally to capture, store, and analyze terabytes of machine data in near real-time. They have been recognized for their inclusion in the 2021 Deloitte Technology Fast 500, taking home two prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023 and 2024. They have also been named a Leader and Fast Mover in GigaOM's 2024 Radar Report for SIEM. They are currently recruiting for a Site Reliability Engineer to join their multinational cloud services team.

Certified Public Accountant

Company: Kickstart Accounting, Inc.

Location: USA

Posted Dec 22, 2024

KSA Tax Partners is a woman-owned virtual accounting firm dedicated to empowering women-owned businesses. They offer year-round service with a focus on client relationships and financial insights. The role of Tax Associate involves client management, tax preparation, and compliance. The ideal candidate is a seasoned tax preparer with strong client-focused service experience. The firm offers a supportive, innovative team with continuous learning and work-life balance opportunities.

Content Writer II

Company: Businessolver

Location: USA

Posted Dec 22, 2024

The Businessolver Way is a culture that encourages employees to perform at their best and have fun. They are committed to maintaining a secure environment for client data and expect employees to adhere to security practices. They are looking for a Content Writer II to develop and deliver content across various mediums for their managed book of business. The role requires strong organizational and time management skills, effective collaboration and project management abilities, excellent verbal and written communication skills, and a solid understanding of AP and Chicago style writing rules. The pay range for this position is $52,000 to $82,000 per year.

Director, HRIT

Company: Datavant

Location: USA

Posted Dec 22, 2024

Datavant is a data platform company for healthcare with a network of networks consisting of thousands of organizations, over 70,000 hospitals and clinics, and 70 of the 100 largest health systems. They are looking for an experienced Director of HRIT to lead and develop the HRIT team, manage relationships with external partners, and develop a comprehensive HRIT strategy. The role involves staying updated on HR technology trends, overseeing software implementation, ensuring data integrity, and providing training and support for HR staff and end-users.

Senior Solutions Engineer

Company: Webflow

Location: USA

Posted Dec 22, 2024

Webflow is seeking a Senior Solutions Engineer to inspire corporate and mid-market customers by helping them understand the art of what's possible with the Webflow platform. The role offers a competitive cash compensation package, equity, company bonus, sales commissions, retirement plans, health benefits, and wellness stipends. The candidate should have 3+ years of SaaS technical presales experience, ideally in Web Development, Content Management, or Digital Experience Platform space. They should have a consultative approach, experience with solution and value selling, and a general understanding of APIs and web development. The role requires excellent coaching, writing, discovery, and presentation skills.

Senior Manager, Engineering

Company: Beacon

Location: USA

Posted Dec 22, 2024

Beacon Biosignals is a company revolutionizing precision medicine for the brain, with a leading home EEG platform supporting clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. They have an FDA 510k cleared Dreem EEG headband and AI algorithms for quantitative biomarker discovery and implementation. Their ClinicoEEG database contains EEG data from nearly 100,000 patients, and their cloud-native analytics platform powers large-scale, retrospective, and predictive studies. They are seeking a Senior Manager Engineering to manage their Datastore team and continue the development and success of their products.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages