Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Director of Business Development

Company: PicassoMD

Location: USA

Posted Oct 20, 2024

PicassoMD is a company that connects primary care providers with specialists to improve patient care. They provide a platform for curbside consults and help reduce unnecessary medical costs. The company values teamwork, learning, and healthy living. They are seeking a business development representative to help expand their nationwide presence.

Senior Backend Developer

Company: Affinipay1

Location: USA

Posted Oct 20, 2024

AffiniPay is a leading fintech company that provides professional services payments and practice management software. The company is looking for a Senior Backend Developer to design, develop, and maintain the backend infrastructure for their customer-facing websites and internal marketing operations systems.

Associate, Legal Operations

Company: Evenup

Location: USA

Posted Oct 20, 2024

EvenUp is a company that provides a platform for personal injury law firms to help them provide a consistent and high standard of representation to their clients. The company is looking for a Legal Operations Associate to work with their proprietary software to review medical documentation, write treatment summaries, and draft demand letters.

Cloud Support Engineer

Company: Gurobi Optimization

Location: USA

Posted Oct 20, 2024

Gurobi Optimization is looking for passionate and dedicated individuals to join their team as Cloud Support Engineers. The role involves addressing technical inquiries, providing phone support, and assisting with product installation and troubleshooting. The ideal candidate should have a strong commitment to continuous learning, effective communication skills, and experience with cloud computing platforms.

Senior Graphic Artist

Company: Ecosystems - All Wet Irrigation - ProOutdoor

Location: USA

Posted Oct 20, 2024

The job posting is seeking a Senior Graphic Artist with 10+ years of experience in print and web design. The ideal candidate is expected to lead design projects, create engaging assets, and stay ahead of industry trends. The role requires proficiency in Adobe Suite, WordPress, and strong leadership skills.

Sr Product Manager

Company: Zuora

Location: USA

Posted Oct 20, 2024

The job posting is for a Product Manager role at Zuora, a company that helps businesses transition to the Subscription Economy. The role involves owning the end-to-end product lifecycle, working closely with customers, and driving product innovation. The company offers a competitive compensation package, flexible work arrangements, and a commitment to diversity and inclusion.

New Business Developer

Company: Solutions by Text

Location: USA

Posted Oct 20, 2024

The job description is for a New Business Developer to nurture and grow direct sales, with responsibilities including developing a lead to customer cycle, meeting sales targets, and contributing to business development. The company, Solutions by Text, is committed to promoting diversity and inclusion.

Digital Project Manager

Company: Brightspeed

Location: USA

Posted Oct 20, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Digital Project Manager to join their team and oversee the planning, execution, and delivery of digital projects.

Software Engineer, Data Analytics

Company: Glydways

Location: USA

Posted Oct 20, 2024

Glydways aims to provide low-cost and ubiquitous access to affordable housing, employment, education, commerce, and care, leading to economic and social prosperity. They develop a system of interconnected transportation networks using standardized autonomous vehicles and a closed roadway, providing a 24/7 on-demand private mobility service.

Strategic Inside Sales Representative

Company: Procore Technologies

Location: USA

Posted Oct 20, 2024

Procore is looking for a Strategic Inside Sales Representative to join their sales team. The role involves partnering with account managers and solution specialists to support the sales lifecycle for large and complex businesses. The ideal candidate will have 5+ years of software sales experience, a consultative solution-based sales methodology, and proficiency in Microsoft Office products and online collaboration tools.

Graphic Designer

Company: Fetch Rewards

Location: USA

Posted Oct 20, 2024

Fetch is a company that rewards users for buying brands they love, and empowers consumers to live rewarded throughout their day. They have delivered over $1 billion in rewards and have a people-first culture. The company is looking for a graphic designer to create smart and memorable content to move their brand forward.

Senior Site Reliability Engineer

Company: Bitwarden

Location: USA

Posted Oct 20, 2024

Bitwarden is looking for a Senior Site Reliability Engineer to join their all-remote team. The role involves owning the cloud infrastructure, evaluating current infrastructure, and implementing site reliability tools. The company offers a competitive salary range of $140,000 to $160,000 and a range of benefits.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages