Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Senior Data Analyst

Company: brightwheel

Location: USA

Posted Oct 17, 2024

Brightwheel is a technology brand in early education, seeking a Senior Data Analyst to join the Analytics team. The company aims to enable high-quality early education for every child by giving teachers more time with students and supporting small businesses. The ideal candidate has strong analytical skills, technical knowledge, and excellent communication skills.

Bilingual Customer Support Engineer

Company: FireMon

Location: USA

Posted Oct 17, 2024

FireMon is a company that provides network security solutions and is looking for a Customer Support Engineer to join their team. The role involves providing best-in-class customer service and support, troubleshooting technical issues, and working with customers to resolve their problems.

Business Development Representative (BDR)

Company: HubSpot

Location: USA

Posted Oct 17, 2024

HubSpot is hiring Business Development Representatives (BDRs) to join their Sales team. The role involves outbound prospecting, lead generation, and working closely with account executives. The company offers a competitive salary, commission, and benefits package.

Manager of Accounting - COGs

Company: Pax8

Location: USA

Posted Oct 17, 2024

The Manager of Accounting COGS leads a team through monthly processes, guiding and reviewing work. They work closely with international teams and Manager of Accounting Revenue to ensure alignment and improve processes.

Staff Technical Program Manager - Recommendation Systems

Company: Pinterest

Location: USA

Posted Oct 17, 2024

The role of a Technical Program Manager on the Core team involves driving recommendation systems, building and implementing solutions, and partnering with product teams to deliver high-impact programs.

Sr. Security Analyst

Company: hims & hers

Location: USA

Posted Oct 17, 2024

The job posting is seeking a Sr Analyst Security to help build and maintain the Security Operations discipline. The team is dynamic and fast-paced, and the role requires expertise in advanced security monitoring, incident response, vulnerability assessment, and cloud security. The ideal candidate will have a strong background in security, experience with scripting and automation, and certifications in relevant areas.

Senior Product Manager - Data

Company: Pax8

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Product Manager at Pax8, responsible for shaping the future of data-driven decision-making for partners. The role requires a strong background in product management, experience in building data products, and skills in data analysis and visualization.

Customer Experience Associate (Seasonal)

Company: Nugget

Location: USA

Posted Oct 17, 2024

Nugget is a direct-to-consumer kids furniture brand looking for a Customer Experience Associate to work with their growing team. The role involves providing support to customers and representing the brand's voice and values. The company is described as fun-loving and passionate about problem-solving and helping customers.

Senior React-Native Developer

Company: CompanyCam

Location: USA

Posted Oct 17, 2024

CompanyCam is a remote-first company that values its employees' work-life balance and offers a unique work environment. They are looking for a Senior ReactNative Developer to join their Platform engineering team. The role involves working on a variety of projects, including improving the company's experimentation framework and updating their eventing library. The company offers a competitive salary, unlimited vacation, and a fun and chill work environment.

People Process Optimization Lead

Company: Stripe

Location: USA

Posted Oct 17, 2024

The job posting is for a People Process Optimization Lead at Stripe, a financial infrastructure platform. The role involves developing and implementing enablement initiatives for internal processes and people tools, collaborating with stakeholders, and driving enterprise transformation projects.

Area Vice President - Public Sector

Company: Anaplan

Location: USA

Posted Oct 17, 2024

The job posting is looking for an Area Vice President to lead a team of sales professionals in the Public Sector. The ideal candidate has experience in growing a SaaS business, excellent communication skills, and a strong track record of exceeding sales quotas.

Project Manager

Company: Enterra Solutions

Location: USA

Posted Oct 17, 2024

The Project Manager role involves overseeing project delivery to clients, supporting the deployment and operations of Enterra solutions, and working closely with internal and external teams. The role requires strong project management skills, experience in technical client-facing project management, and proficiency with project management tools.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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