Positive Customer Experience Jobs in USA

575,658 open positions · Updated daily

Looking for Positive Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the USA area.

Training, Onboarding, and Development Manager

Company: Charlie Health

Location: USA

Posted Oct 07, 2024

Charlie Health is a mental health treatment organization that aims to provide lifesaving treatment to individuals struggling with mental health issues. The company's mission is to connect people with shared mental health experiences and goals, and its treatment programs combine individual and group therapy with personalized plans to achieve long-term healing.

Senior Recruiter

Company: interface.ai

Location: USA

Posted Oct 07, 2024

Interfaceai is a leading AI provider for banks and credit unions, aiming to transform the banking experience with hyperpersonalized interactions and improved operational efficiencies. The company is seeking a Senior Technical Talent Acquisition Partner to lead the hiring process for technical roles, focusing on product and engineering functions.

Email Marketing and Digital Strategy Manager

Company: Recoup

Location: USA

Posted Oct 08, 2024

The Email Marketing and Digital Strategy Manager will be responsible for creating and implementing strategies to monetize a large email list. The role includes a profit-sharing incentive and requires experience in email marketing, digital strategy, and CRM systems.

Family Nurse Practitioner or Physician Assistant

Company: Hartford HealthCare

Location: USA

Posted Oct 07, 2024

Hartford HealthCare is seeking a full-time Family Nurse Practitioner APRN or Physician Assistant PA for a 100 virtual remote position with our Medical Group. The role is open to Nurse Practitioners FNP and Physician Assistants PA residing in CT. The position offers competitive compensation and benefits, paid time off, and professional development opportunities.

Manager Accounting

Company: Ryder System

Location: USA

Posted Oct 07, 2024

The job posting is for a financial accounting position at Ryder, requiring a Bachelor's degree in Accounting, 5+ years of accounting experience, and advanced skills in MS Excel. The job involves managing technical and financial accounting processes, leading a team, and preparing financial statements.

Machine Learning Engineer

Company: Alto

Location: USA

Posted Oct 07, 2024

Alto Pharmacy is a digitally-powered pharmacy that aims to provide a better pharmacy experience by offering fast and reliable prescription delivery, treatment reminders, and medication bundling. The company is seeking a Machine Learning Engineer to design, develop, and deploy ML models that drive its business forward.

Accounting Business Partner

Company: Ryder System

Location: USA

Posted Oct 07, 2024

The job posting is for an Accounting Business Partner position at Ryder, responsible for monthly accounting, lease payments, and financial reporting. The job requires strong analytical skills, ability to work independently, and excellent communication skills.

Product Marketing Manager, Enterprise

Company: Vanta

Location: USA

Posted Oct 07, 2024

The job posting is for a Product Marketing Manager Enterprise at Vanta, a company that aims to secure the internet and protect consumer data. The role involves crafting unique positioning and messaging for enterprise customers, developing and executing strategic marketing initiatives, and collaborating with cross-functional teams. The company offers a competitive compensation package, flexible work hours, and a remote workplace stipend.

Licensed Insurance Sales Representative

Company: Homesite

Location: USA

Posted Oct 07, 2024

The job posting is for a sales position at American Family Insurance Group. The job involves quoting and selling insurance products to new and current customers, and providing excellent customer service. The company offers a competitive compensation package, including a variable compensation plan, and provides benefits such as comprehensive medical, dental, and vision insurance, and a 401(k) contribution.

Registered Dietitian

Company: Berry Street

Location: USA

Posted Oct 07, 2024

Berry Street is a platform that connects patients with registered dietitians who provide medical nutrition therapy remotely. The company aims to make nutrition therapy more accessible and affordable, and is looking for driven and tech-savvy registered dietitians to join their network.

Business Inside Sales Representative- Public Sector

Company: UScellular

Location: USA

Posted Oct 07, 2024

The role is for a remote-based inside sales representative to generate account growth from existing UScellular customers through outbound calling and outreach efforts. The job requires building strong relationships with business customers, handling a base of Public Sector Government and small and medium business accounts, and achieving sales quotas.

Editorial Lead

Company: Propel

Location: USA

Posted Oct 07, 2024

Propel is a mission-driven company that aims to simplify access to government benefits for low-income Americans. They are looking for an experienced Editorial Lead to manage and elevate their content for mean-tested benefits. The role involves managing the editorial process, collaborating with writers and designers, and developing a content strategy to improve organic traffic and meet engagement goals.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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