Positive Customer Experience Jobs

1,751,217 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in emulation solutions, virtualization technologies, and software development. The position involves collaboration with teams to design software models, ensure system reliability, and meet project requirements. It offers competitive pay, benefits, and opportunities for growth in a drug-free workplace environment.

Software Engineer–Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in virtualization, embedded systems, and hardware emulation. The position involves developing software models, collaborating with teams, and ensuring reliable emulation solutions. Benefits include competitive pay, health insurance, and retirement plans.

Sr. Manager, Sales - PubSec

Company: Twilio

Location: USA

Posted Dec 16, 2025

This role involves leading Twilio's public sector sales team to drive revenue and social impact, requiring strategic leadership and technical expertise. Compensation ranges from $155k to $216k based on location.

Staff Engineer - Monopoly GO!

Company: Scopely

Location: USA

Posted Dec 16, 2025

Scopely is seeking a Staff Engineer to join their Monopoly GO game team, emphasizing innovation, global collaboration, and a diverse work environment. The role involves developing features, ensuring technical performance, and contributing to a game enjoyed by millions. The company highlights inclusive practices, equal opportunities, and competitive compensation.

Sales Development Representative (Outbound)

Company: Hostaway

Location: UK

Posted Dec 16, 2025

Hostaway, a successful SaaS startup, seeks a remote Sales Development Representative in the UK. The role offers competitive pay, equity, and growth opportunities in a dynamic, remote-friendly environment.

Senior Machine Learning Engineer - AI Platform Enablement

Company: Canva

Location: Australia

Posted Dec 16, 2025

This job description highlights a flexible remote role at Canva with opportunities to work on AI innovation, collaborate with global teams, and contribute to impactful projects. The company emphasizes flexibility, equity, and a supportive work environment with benefits like parental leave and wellness allowances.

Senior/Expert Illustrator - Franchise Art

Company: CD PROJEKT RED

Location: Poland

Posted Dec 16, 2025

CD PROJEKT RED seeks a Senior Expert Illustrator for their Franchise Development Art Team, emphasizing collaboration, high-quality illustrations, and a commitment to excellence. The role includes creative freedom, technical expertise, and a dynamic work environment with flexible working modes. The company offers comprehensive benefits like healthcare, mental health support, a gym, and a dog-friendly office, highlighting a positive and inclusive culture.

Staff Accountant

Company: BlueVoyant

Location: USA

Posted Dec 16, 2025

This job posting describes a Staff Accountant role with responsibilities including financial reporting, month-end close processes, and audit support. The position emphasizes collaboration, technology proficiency, and growth in a SaaS finance team. BlueVoyant highlights cybersecurity expertise, AI tools, and commitment to equal employment opportunities.

Lead UI Engineer

Company: CD PROJEKT RED

Location: Canada

Posted Dec 16, 2025

CD PROJEKT RED is seeking a Lead UI Engineer to join the Cyberpunk 2 team, offering competitive compensation, hybrid work options, and comprehensive benefits including healthcare, mental health support, and flexible hours. The role emphasizes leadership, technical expertise, and collaboration with cross-functional teams to develop innovative UI features for next-gen games.

Senior Product Designer

Company: Docplanner

Location: Poland

Posted Dec 16, 2025

Docplanner promotes a positive vision of healthcare innovation, emphasizing patient empowerment, global impact, and a supportive work culture. The job description highlights opportunities for skilled designers to contribute to impactful projects with competitive benefits and flexibility.

Solution Architect - Ecosystems

Company: GitLab

Location: Asia,Australia

Posted Dec 16, 2025

This job description outlines the role of an Ecosystem Solutions Architect at GitLab, focusing on guiding partners through technical activation, collaboration with cross-functional teams, and driving partner-led growth while maintaining expertise in GitLab technologies.

Analytics Project Manager

Company: Blackbaud

Location: India

Posted Dec 16, 2025

This text describes a Project Manager role at Blackbaud, outlining responsibilities such as project management, client care, and cross-functional collaboration. It highlights required experience, including Salesforce skills and a focus on customer satisfaction, while emphasizing the company's commitment to inclusive hiring practices and flexible work arrangements.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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